PROFESSIONAL SUMMARY:

• 20+ years of experience as an IT Analyst/Systems Administrator and Information Assurance Engineer.
• 20+ years experience with network hardware components such as: routers, hubs, bridges, switches, uninterruptible power supplies, wireless access points, and mass storage and retrieval devices.
• 16+ years experience with client/server networks and end - user support.
• Department of Defense (DoD) Certified.
• Appointed as Information Assurance Officer (IAO).

TECHNICAL SKILLS:

Skills: Department of Defense (DoD) Information Assurance (IA) Implementation and C&A ( and Accreditation) Process DIACAP (formerly DITSCAP). Knowledge of IATS (Information Assurance Tracking System) for Confidential and XACTA for Marine Corps. Confidential and Marine Corps Intranet ( Confidential )/ Continuity of Services Contract (CoSC), Naval Nuclear Propulsion Information (NNPI). Experience in DISA Security Technical Implementation Guides (STIGs) across common IT Infrastructure.

Operating Systems: Windows OS, Mac OS, VMWare, Intellisync, Activsync, Hotsync, Android OS, Chrome OS

Network Operating Systems: Windows Server and Windows Advanced Server, MicrosoftExchange Server, Internet Information Server, Proxy Server, Microsoft Terminal Services, Symantec Antivirus Server Enterprise Edition, McAfee, Norton Antivirus

Applications: Remedy, Citrix, PC Remote Control Software, Active Directory, Encryption software, AutoCAD, CAE programs, CorelDraw, Harvard Graphics, Adobe Photoshop, Adobe Acrobat, WordPerfect, and Microsoft Office, Mercury Test Director, Magic Helpdesk, Microsoft Office, Gold Disk, Retina, Acronis, NET ( Confidential Enterprise Tool), DADMS, SrEform, TRIM

Databases: Microsoft Access, ORACLE

Hardware: Dell Desktops and Laptops, Dell Servers, HP Servers, Apple iMac and MacBook, Embarkables, HP desktops and Laptops, Compaq Desktops and Laptops

Peripherals: Blackberry, HP Jornada, Treo, iPhone, iPad, Compaq Ipaq, Palm, HP Printers, Zebra/Intermec Printers, Kodak Printers and Xerox Printers, Smartboard and projectors (Electrohome and other types) (electronic gadgets)

PROFESSIONAL EXPERIENCE:

Confidential

MANAGER (OWNER)

Responsibilities:

• THE STAR ENTERPRISE sells different items from clothing to baby items, personal items, hardware items, auto parts, books, magazines, collectible items, DVDs, vhs, cds, computers and electronic gadgets
• THE STAR ENTERPRISE maintains multiple public facing website for products and services being offered
• THE STAR ENTERPRISE also does photography and videography for special events (marriage, graduations, birthdays, holiday parties, retirement or any special occasion)
• THE STAR ENTERPRISE also does volunteer work at local schools

Confidential

NETWORK COMMUNICATIONS ENGINEER)(SENIOR IT ANALYST

Responsibilities:

• Support for 24/7 environment worked with different companies as a subcontractor for the project (CSC, SIR, ASC, Skillstorm, EDS, At&t).
• Install and support Confidential computer network and their computer systems. Tier 3 support and assist Tier 2 in resolving tickets. Create and deactivate user accounts using and create e-mail accounts.
• Research, analyze, recommend and implement new technologies to support emerging requirements.
• Test and implement integrated network; hardware and software solutions; distributed computing solutions; and/or physical and logical communications networks.
• Implements and enforces policies under the administrative control of Confidential . Train to and comply with disaster recovery/continuity of network operations plan.
• Provides engineering analysis, design and support for firewalls, routers, networks and operating systems. Performs vulnerability scans using vendor utility tools. Monitors security audit and intrusion detection system logs for system and network anomalies.
• Install patches for IAVA (Information Assurance Vulnerability Alert) and IAVB’s.
• Support the RDT&E (Research Development Test and Evaluation) Network/Lab and provide assistance in Confidential and Marine Corps Intranet).
• Maintains IT Network hardware and systems. Investigates and resolves network/ hardware and software issues.
• Provides basic technical support to IA customers by handling systems-related issues; may provide on-call technical support telephonically and/or electronically.
• Order Confidential and Marine Corps Intranet) equipment both hardware and software.
• Monitors user access process to ensure operational integrity of the system. Enforces the information security configuration and maintains system for issuing, protecting, changing and revoking passwords.
• Develops, tests and operates firewalls, intrusion detection systems, enterprise anti-virus systems and software deployment tools.
• Reviews and recommends the installation, modification or replacement of hardware or software components and any configuration change(s) that affects security.
• Provides enforcement of security directives, orders, standards, plans and procedures at server sites. Ensures system support personnel receive/maintain security awareness and .
• Manage the Confidential technical refresh of existing seats and establishment of new seats/accounts.

Confidential

Computer Analyst

Responsibilities:

• Responsible for the configuration of software and hardware and network connectivity for internal desktop systems, laptops and workstations.
• Daily activities include identification and resolution of a wide range of simple to complex hardware and software related issues while working within the requirements of a Service Level Agreement.
• Configured software, installed software, conducted software, and tested software installs.
• Provided documentation of diary entries, labor support for other systems, operations and functional organizations.
• Provided support for users in the Joint Strike Fighter (JSF) Program.

Confidential

NETWORK OPERATIONS SPECIALIST

Responsibilities:

• Monitored and maintained network stability.
• Provide telephone technical support.
• Performed network troubleshooting to isolate and diagnose network issues.

Confidential

TECHNICIAN

Responsibilities:

• Provided user support and maintenance of manufacturing equipment (Ismeca test equipment, Trim and Form, Deflasher, Neudynamic molding equipment).

Confidential

SYSTEMS ENGINEER

Responsibilities:

• Installed local area network (LAN), computer software and hardware.
• Provided end-user support.
• Installed Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, AutoCAD, Adobe PageMaker, CorelDraw, WordPerfect, and Harvard Graphics.
• Installed audio and video equipment interconnected to computers (SmartBoard & ELECTROHOME projectors).
• Provided end-user support to 50+ users.