SUMMARY:

• Dynamic, highly qualified and skilled IT professional having more than 11 and half years of experience in various roles - Project management, Business Analyst, Development, Testing and Production support in Global mobile banking, Consumer small business and Wholesale Banking industry.
• Having 8 years of experience in US and Singapore as a Project manager and Business Analyst in directly interacting with the Confidential corp and Confidential stakeholders for understanding of projects, business requirements analysis, impact and gap analysis and test execution on Global Mobile applications, Core banking and Wholesale banking applications, budgeting, forecasting, capacity planning and staffing resources.
• Strong functional knowledge in Core Banking and Mobile applications and channels like Authorization system - Mobile apps, Branch online, Host electronic journal, Hogan posting applications, Online banking, Banking Teller, ATM/POS, Safe deposit box, General Ledger, Loans, Cards, Interactive voice response (IVR), Global Banking services and Customer statement applications.
• Strong knowledge on various banking products and features - Mobile applications, Checking, Savings, Bonds, Retirement, Credit cards, Debit and ATM cards, Loans, Investment, Safe deposit products, Payments, Image scanning and SWIFT messaging.
• Successfully delivered more than 60 projects like Global mobile products, Countrywide conversion, Merrill Lynch conversion, Master Card, Washington & Idaho/California deposit conversion, Merlin Teller and Hogan COBOL remediation etc… as a Project manager and Business Analyst.
• Strong ability in project integration, scope, time, cost, quality, resource, communications and risk management. Proven leadership capabilities in providing workable strategies, building teams for maximum effectiveness and manage multiple projects.
• Expertise in software development life cycle (SDLC) and good knowledge in ITIL framework. International experience in dealing with international resources.
• Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, within budget and with the desired results.
• Ability to supervise, coach, and mentor to lead big teams at onshore, nearshore and offshore for the large projects delivery, forecasting/tracking the project estimates.
• Excellent written, oral communication and managerial skills. Strong leadership skills, with ability to motivate teams to increase productivity

TECHNICAL SKILLS:

Languages: COBOL, CICS, REXX, Natural/Adabas, JCL, C, C++, VB, iOS, Android and Java.

Tools: Expeditor, Changeman, QTP, HP Quality Center, Perfecto, Xcode (iOS) and Eclipse (Android) simulators.

RDBMS: DB2, SQL Server, Oracle

Operating System: Windows, OS/390 and Z/OS in Mainframes

Packages: Hogan, Kofax (OCR), AWS and Global Banking services.

PROFESSIONAL EXPERIENCE:

Confidential

Project Manager and Business Analyst

Responsibilities:

• Participated in Joint analysis and design sessions for requirements gathering, feasibility and risk analysis with various stakeholders, architects, developers, QA analysts and management to identify critical and high risk areas.
• Involved in feasibility and risk analysis to identify the business critical and high-risk areas of the applications like Mobile applications, authorization systems, Hogan applications, Online banking, Teller, ATM/Debit/Credit Cards, Loans (HELOC/Mortgage), ATM/POS, Interactive voice response, General Ledger, Statements, Safe deposit box, Merrill Lynch and Countrywide applications. Clarified and prioritized requirements by conducting brainstorming sessions with the stakeholders and SMEs.
• Involved in creating targeted questionnaires and interviews for SME’s, clients and business users to gather project requirements. Worked as a liaison between business users and developers to submit requirements and changes, clarify questions and issues.
• Participated in change control meetings recommending appropriate action after analysis of changing business requirements. And also participated in various architectural development sessions to provide technical teams with a better understanding of the requirements.
• Conducted gap analysis to understand new business model and additional functionalities to be incorporated in the core banking applications.
• Managing project budget and schedules of multiple teams in US, Mexico and India involved in the project. Track the forecast, schedules and utilization hours of each application teams and report to delivery managers.
• Track overall release progress tracking, workforce planning, resource onboard tracking, governance processes and templates, Resource estimation, Costing support and release planning.
• Facilitate meetings with Line of Business, Delivery managers, Business Analyst and QA analysts for the review of the project requirements, test deliverables like test plan, test scenarios, test scripts, E2E posting tracking documents in CIT/SIT/UAT. Performed requirement walkthroughs with the Dev and QA teams with the aim to develop testing strategies and test plans such that test cases reflect user needs.
• Facilitate meetings and coordinate with project impacted application test teams for daily test execution tracking, defect tracking and deliverables. Support and supervise complete end to end test coordination and validations with multiple upstream and downstream applications.
• Perform Scope, Time, Cost, Quality, Risk and Resource management during the execution phase of the project. Reporting overall status of project to the delivery/technology managers on the daily basis during execution phase of the project - CIT/SIT/UAT/DR/Post production.
• Coordinate and facilitate meeting with change managers for the change controls and with technology partners for defects and post production and issues.
• Support Line of Business team in generating the reports from the authorization applications and also to support change managers in performing back room team activities in production environment. Work closely with Technology partners and Batch support teams to ensure the data/file transfer to various down streams are transmitted correctly as per the SLA’s.
• Provided to users, support updating user manuals and conducting UAT sessions to gain user confidence and approval and attend meetings with project sponsors and LOB’s to understand the customer and associate experience post production of the project.