SUMMARY:

• Results oriented Project and Program management professional with strong blend of business, technology, and hands on development experience. Extensive experience delivering projects using Agile and Waterfall methodologies; and installing / integrating applications with enterprise ERP and CRM systems.
• Professional expertise includes ecommerce and Digital space, developing solutions for multi - channel (Web, Mobile, ERP, Email, etc.) and integration ERP, Accounting, and CRM systems.

TECHNICAL SKILLS:

Applications: MS Project/Project Server, SharePoint, Salesforce, MS Visio, Team Foundation Server (TFS), JIRA, Confluence, Clarity, Version One, Tableau, JDA, TIBCO Spotfire, Internet Information Server (IIs), Tomcat, Apache, MS Navision ERP System, SOAPUI

Technologies: .Net Framework, ASP.Net, C#, MVC, Web Forms, SQL Server, HTML, XML, Java, JavaScript, CSS, Bootstrap, Responsive Design, Ajax, SOAP, REST, HTTP, Sybase SQL, Perl, Cobol, JCL, Easytrieve, Unix Script

PROFESSIONAL EXPERIENCE:

Sr. Project Manager

Confidential

Responsibilities:

• Development areas included - Market Intelligence, Product Development, IT Support & Operations, and Marketing & Sales.
• Worked with Subject Matter Experts to create over sixty product artifacts, including - Market Analysis, Product Roadmap, IT Service & Operations, and Marketing & Sales.
• Developed knowledge of JDA Supply Chain software and Tableau Business Intelligence and Reporting software.

Sr. Project Manager

Confidential

Responsibilities:

• Worked with Sr. Management to discuss financials using Clarity and Spotfire software for tracking and reporting Budgeted Project Costs .vs. Actual Project costs for highly visible project.
• Managed Developers, BAs, Testers, and Infrastructure resources to delivery project on time and within budget
• Managed SimCorps’ Validation & Testing (V&T) process; worked closely with Confidential to correct issues/errors found, while keeping business informed of developments.
• Upgraded system from Version 5.1 to 5.6 in three jump weekend upgrade; validated all feeds, financial instrument calculations, and User access.
• Upgraded system infrastructure including patching new Oracle servers and adding SANs.
• Rolled out Salesforce1 to Wealth Management team.

Digital Product Manager

Confidential

Responsibilities:

• Managed 10 person Agile team in design and implementation of large new ecommerce website; this highly functional website allowed credit card customers to perform transactions such as > balance transfer, request credit line increase, report card lost or stolen, add additional users, view transaction history, and much more.
• As Product Owner, worked directly with senior marketing managers to develop website features, strategy, and ensure site met legal compliance in Canada and the USA.
• Represented Agile team during large planning sessions using the SAFe (Scaled Agile) Agile Framework.

Director, Project Delivery

Confidential

Responsibilities

• Delivered large ecommerce/CMS projects on time, within budget, and fully meeting client’s expectations.
• Managed delivery of large ecommerce websites using Episerver platform; projects included responsive design, Catalog/ SKUs, Cart, and Payment gateway.
• Integrated ecommerce websites third party applications - Marketing (SilverPop, Bronto); Tax (Avalara); Shipping (FedEx), Payment gateway (Authroize.Net); ERP systems (Prohet 21, Oracle, Great Plains), and CRM systems (SPM, MS Great Plains).
• Setup users in Salesforce; acted as Salesforce Admin for team, install apps from AppExchange.

Project Manager

Confidential

Responsibilities:

• Developed all project artifacts including - Project Charter, Project plan, Project Timeline, Communications plan, Risk Plan, Visio document outlining data feeds, modules, application inputs and outputs.
• Worked closely with clients Trading Partners ( Confidential of Illinois, ComPsych) to establish specifics for EDI 837 claims transactions and 835 claim payment advises

Lead Consultant, Project Manager

Confidential

Responsibilities:

• Health Science Industry (IDEX)
• Engaged client in three week Envisioning project designed to identify client requirements for creating new eCommerce website with Content Management System (CMS).
• Developed high-level requirements (Epic Stories), Project Charter, Project Brief, and Project Budget.
• Transportation Industry Client (Railroad - TTX)
• Lead Software development team in creating web application that interfaced with client’s Supply Chain module of SAP system.
• Managed integration with backend SAP logistics module; worked with SAP vendor to identify features necessary for SAP BAPI to talk to web application.
• Created Wireframes, mock-ups, and prototypes (clean HTML pages) for review and sign-off by client.

Sr. Project/Program Manager

Confidential

Responsibilities:

• Program Manager for multiple infrastructure initiatives that included:
• Responsibility for over $100 million in projects managed between Labor, Hardware, 3rd Party Vendors, and Capitalized Expenses.
• Acted as Sr. Project Manager for 8 projects going on simultaneously (most of Tribune PMs), and had 6 more projects that reported to me as Infrastructure Program Manager.
• Managed $5 Million Tribune Data Warehouse migration program, total project team resources of approximately 30 people (counting Tribune employees and Vendor resources).
• Managed overall project budget; develop detailed project plan with 4 associated Subprojects/Work Streams.
• Managed multiple vendors including Master Service Agreements (MSA) and Statement of Work (SOW).
• Responsible for creating RFPs, evaluating ETL Software, and Data Warehouse Vendors.
• Worked closely with impacted departments (Accounting, Finance, Marketing, IT) to perform staged data cleansing, transformation, and data loading into new system.
• Developed comprehensive test plan that included Test Scripts, Functional, Integration, and User Acceptance testing.
• Migrated data from older JD Edwards system to newer ERP system (Oracle).
• Managed Tribune Internet Re-Design (TISR) project which include:
• Built-out of two new state-of-art datacenters in Chicago and LA with over $5 Million in hardware including Nexus 2k, 5k, and 7k switches, F5 Load-Balancers, Firewalls, VMWare ESX Host for P2V and V2V migrations, new SANs, and appliances.
• Added new Cameras, Uninterrupted Power Supplies (UPS), and remote monitors to allow 24/7 remote operation.
• Migrated majority of Tribune Internet Traffic to new data centers.
• Managed Mobile app creation for 13 Tribune news stations
• Created app using Objective C and .Net for iPhone and Android platforms.
• Worked with multiple data and content feeds
• Worked with UX team to create functional and intuitive app.

Product Manager

Confidential

Responsibilities:

• Developed and owned 12-Month Product roadmap, complete with product features, release dates, and prioritized product backlog, and estimated stories.
• Acted as Scrum Master and Product Owner in Agile Scrum environment; tailored Agile process and adapted best practices to fit company’s environment
• Met with senior management to discuss company goals for consumer website. Outlined upcoming product features, bundling of features, delivery schedule, and product strategy.
• Developed new Social Media features and strategy for website; worked with marketing team to develop marketing campaigns, A/B testing and Regression Analysis. Worked with UX team to design exceptional user experience and add “stickiness” to site.

Product Manager

Confidential

Responsibilities:

• Developed product roadmap for PCS software suite, identified and bundled product features and release schedule, worked with technical architect make system robust enterprise system.
• Attended national shows as product expert, performed product demos.
• Trained National sales force on product features and value proposition to customers; assisted sales resources as subject matter expert during sales cycle.
• Used Salesforce to track status of potential sales; order long lead-time parts/supplies once Salesforce showed 80% probability of sale.

Project Manager

Confidential

Responsibilities:

• Managed conceptual design, implementation, testing, and deployment of eCommerce websites developed on Microsoft .Net Platform for Co-Brand Credit Card offers.
• Managed development of web interfaces for online banking application, created interfaces to external vendors for credit card processing micro-sites.

Programmer Analyst / Project Manager

Confidential

Responsibilities:

• Developed programs on IBM Mainframe using Cobol and JCL; Used VB, MS SQL Server, Perl, and Unix for the “Electronic Banking - Wire Transfer department” and “Treasury Services FX & Derivative trading” departments.
• Wrote Cobol Programs for MoneyNet Wire Transfer system
• Provided support for Foreign Exchange and Derivative trades