SUMMARY:

• Energetic, trusted, and detail - oriented Senior Program Manager and strategic solutions provider with outstanding project management and conflict management skills. Hand-picked by executive team to turn around underperforming programs; accomplished leader known and respected for leading successful change in projects and building credibility with executive teams and staff. Solutions driver who bridges the gap between business and technology with expertise in managing complex programs and multiple concurrent projects. Ability to direct PMO teams to develop high-quality programs that solve business problems and provide tangible results for enterprise-level systems and legacy workflow systems.
• Program / Project Management:
• Enterprise wide Implementations
• ERP,BI, CRM, Data Warehousing MES,SCM,WMS, TMS,
• Leadership &Development
• Six Sigma & Process Improvement e-commerce / Confidential / Supply Chain / Manufacturing
• Agile SCRUM & Waterfall Methodologies
• IT Project Lifecycle:
• Requirements Analysis
• ROI Analysis
• Costing & Budgeting
• Project Scheduling
• Testing / QA/ Rollout / Support
• Systems Integration / Networking
• Value-Added Leadership:
• Strategic Portfolio Management
• Cross-Functional Supervision
• Team Building & Mentoring
• Client Relations & Presentations
• Business & IT Planning
• Vendor Management
• Career Progression

TECHNICAL SKILLS:

Software Skills: MS Office, MS Project, SharePoint, PM Software, Business Intelligence, Cisco WebEx, NetSuite, Microsoft Dynamics, JDA (Cloud, Collaborate, Red Prairie, SCM, Manufacturing & Enterprise Planning), JD Edwards Enterprise One v9.0 to v9.2,HighJump, Manhattan (SCALE & WMOS),Salesforce, SAP (EWM, SCE), Oracle, PeopleSoft, Softeon (Cloud & WMS),TMS,WMS,YMS

PROFESSIONAL EXPERIENCE:

Confidential, Moreno Valley, CA

Sr. IT Program Manager (Consultant)

Responsibilities:

• Lead large global complex projects of integrated supply chain and transportation solutions employing program management and supply chain best practices for Ryder’s Global Solution, Execution, and Standards organization. Provide client with leadership in full service supply chain and program management consultancy support.
• Manage and implement new business or expansion opportunities for the Manufacturing and Supply Chain division in High Tech and Healthcare focused on mitigating risk and ensuring client expectations, budgets, and timelines are achieved. Software implementation and integration projects including: SAP EWM, Manufacturing & Execution (WM, ME, MI), JD Edwards, Oracle & Manhattan SCALE WMS. Major clients include HP, Confidential, Verizon & Xerox.

Confidential, Irvine, CA

Sr. IT Program Manager (Consultant)

Responsibilities:

• Program Manager overall JDA & JDE IT projects and supply chain implementations—Regions included USA, Asia Pacific, Europe & Latin America. Responsible for the coordination of multi-disciplinary project teams to deliver technology projects of varying size and complexity, focusing specifically on software projects.
• Worked directly with executive and departmental staff for decision making, prioritization, execution and reporting of the agile work queue and business projects. Develops and initiates policies and procedures to improve business practices within the organization. Evaluates effectiveness of actions/programs implemented and reviews project management team member schedules, plans and strategies and recommends enhancements.Oversaw technical requirements gathering, documentation, and coordination of user acceptance testing; managing work flow design & build and project implementations; provided expert analysis of business processes and technology; and assessing practice readiness for enterprise healthcare software projects. Projects included: JDE v9.1 ERP upgrade for Confidential warehouses, JDE Manufacturing & WMS Integration (Brazil, Mexico, Columbia), JDA Enterprise Supply Planning (AGT, Demand, Factory Planning & Sequencing, Inventory Optimization, S&OP, Track & Trace, Collaborate), JDA TMS, JDA Cloud v.9.0 Upgrade

Confidential, Santa Fe Springs, CA

IT Program Manager/PMO Director

Responsibilities:

• Program Manager overall IT projects and WMS implementations—manage workloads, define deliverables, hire and mentor resources, conduct performance reviews, and ensure compliance with established PMO processes. Direct business forecasting and financial analysis activities and identify opportunities and risks along with action plans to ensure attainment of financial goals. Spearheaded the development of the first-ever Program Management Office; defined project management processes, including those related to requirements management, change control, and user acceptance testing. Implemented new
• PM Software; reengineered project plans and renegotiated contracts with new vendors; enhanced quality assurance and maintained timelines. Reengineered vendor policy to enhance quality assurance and to identify risks and issues at earlier stages during projects; manage contracts for all IT vendors including website development, hosting, IT operations, and IT applications development. Multiple WMS implementations and system integrations including: Manhattan, NetSuite, Microsoft Dynamics, HighJump, Infor, TMS,JDA Red Prairie (WMS), Sage, Softeon, PeopleSoft, Oracle & SAP.

Confidential

IT Project Manager - WMS (Consultant)

Responsibilities:

• Led global team on large scale, two phase software implementation project and supported financial and supply chain aspects of the project. Implementation of JDA Manufacturing Supply Planning, Red Prairie WMS and TMS in newly constructed Canadian distribution center. Global team of resources comprised of, client business and IT staff, as well as a number of external consultants. Requirements gathering, Updated Project Plan, Coordinated & executed the efforts for all phases of testing, and implementation and go live support. Communicate project initiatives and priorities and milestones throughout the organization. Maintain relationships with functional process owners, IT staff, third party system providers and vendors. Promote quality, and performance improvement throughout the organization.

Confidential - CA

IT Project Manager - WMS (Consultant)

Responsibilities:

• Managed global JD Edwards WMS software project across numerous application teams throughout the product development life cycle. Responsible for administration and technical integration of JDE 9.0.1 WMS module. Worked closely with vendor development teams and quality assurance to define the comprehensive project plan. Managed the process from project initiation, vendor selection, scoping, resource planning, budgeting, agile development, change management through to production release. Responsible for risk management, issue management, status reporting, project kickoffs and reporting to the senior management team.
• Development of email notifications using workflow rules, assignment rules, escalation rules for community moderators. Lead technical requirement sessions to Identify client requirements.Responsible for project schedule creation, development and quality assurance estimation and managed adherence to budget. Identified opportunities for process optimization, process redesign and development of new process and policies.Assisted in defining solution road-maps for end-to-end business process and system flows.

Confidential - CA

Area Project Manager - Supply Chain Portfolio Management

Responsibilities:

• Business Project Manager for Logistics network. Site selection and new warehouse startups including Confidential negotiations. JDA Red Prairie TMS &WMS, Vocollect Voice Pick, Lean Six Sigma roll outs. Successful project implementation throughout all distribution centers. Planning and management of the timeline and schedule for all phases. Planned configuration of the warehouse setup for each site. Set up employee inclusion teams. Documented the configuration process for the team to use as for each site. Worked with project team on the development of new business standards. Coordinated & executed the efforts for testing, and implementation.
• Assisted and approved in completion of the required solution deliverables. Coordinated with other Business Groups and Team Leaders to identify and solve cross-functional impacts. Lean Six Sigma implemented to streamline business processes. Results: Opening of three additional distribution centers. Software and Lean solutions implemented in multiple locations ahead of schedule and under budget. Over $500K ROI.

Confidential -Los Angeles, CA

Supply Chain Program Management - Process Improvement

Responsibilities:

• Worked with senior level executives to ensure that the business needs of the organization are being properly met by innovative and strategic IT solutions. Managed risks associated with projects and worked with cross functional teams to provide potential solutions. Demand/Supply Planning, Purchasing, Order Management, CRM, Logistics and Transportation. Delivered end-user in all areas of the project scope and systems. Employee Engagement, Change Management and Leadership development. Led teams across broad technical, financial and business disciplines. Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results. Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments. Defined processes and tools best suited to each project.
• Functional Testing, UAT User Acceptance Testing, Regression Testing, Implementation and go-live support. Moved between agile and waterfall approaches depending on project specifics and goals, creating detailed project road maps, plans, schedules and work breakdown structures. Projects included: Business Intelligence, JDA Manufacturing, Red Prairie WMS & TMS, Manhattan WMS, SAP (FICO, APO,SCM, ME, MI), Kronos and CRM Integrations. Honored with Kroger “CEO ” in 2012 in recognition of outstanding leadership & engagement.