SUMMARY:

• Large Enterprise Implementations n Continuous Process Improvements n Managed Service Delivery
• Strategic leader with strong technical, management and service delivery skills. Proven experience of 19+ years implementing large - scale programs having multi-million dollar investments. Demonstrated ability to work with a range of technically, culturally & geographically diverse teams in a matrixed environment, influencing them to complete deliverables, and delivering value added business results that meet high quality requirements within tight deadlines.
• Driven individual with strong communication skills and ability to efficiently manage aggressive timelines with competing priorities and challenging stakeholders.
• Ability to deal with unstructured and complex Programs that require effective communication and negotiation skills in order to define and gain agreement from all stakeholders.
• Business and IT Alignment
• Enterprise Implementations
• Enterprise Audits
• Stakeholder Management
• Create and publish program roadmaps
• Continuous Process Improvement
• Technology Solutioning
• Risk Identification & Mitigation
• Resource Planning & Management
• Executive Status reporting
• Budget and Resource Forecasting
• Managed Service Delivery
• Vendor Relationship Management
• Business Development/RFI/RFP
• Contract Management
• Demand Planning
• MS Project, Agile and Waterfall, Database Architecture, Data Modeling, Data Analysis, Data Archiving, SQL Server, ER Studio, ER Win, Clear Quest, VSS, Informatica ILM, .Net, AWS.

PROFESSIONAL EXPERIENCE:

Confidential, Bridgewater, NJ

Service Delivery Manager Senior Program Manager

Responsibilities:

• Team Leadership: Built and managed a large team of business analysts, data analysts, developers, testers, compliance and validation leads. Coordinated activities between business, IT, vendor and partner teams.
• Process Improvements: Suggested changes to the existing processes and simplified the data archival process after working with the compliance leads. This resulted in annual savings of $4 million+. .
• KPI Dashboards: Built KPI dashboards that improved the accuracy, transparency and compliance of financial reporting and planning.
• IT Infrastructure: Evaluated and streamlined core IT systems for the client. Proposed a PAAS model to establish a highly scalable platform supporting business growth and strengthened information security while reducing maintenance costs.
• Vendor Selection, Contract Negotiation and Management: Lead initiatives to evaluate products from several vendors. Hold workshops and demos and provide feedback. Work with procurement on preparing contracts and SoWs. Work with vendor account managers on CPI initiatives.

Confidential

Senior Project Manager

Responsibilities:

• Technical Leadership: Define the Architecture for the migration. Define the Data Migration Plan
• Build and Manage relationship with all vendors including customer IT team, compliance team, testing team and product vendor teams.
• Management of scope, estimates, accounting, budget management, risk management and project closeout
• Perform After Action Reviews to document project learning through workshops with all stakeholders
• Provide detailed status reports and metric reports to senior management
• Support GxP Audits and work with compliance teams to close out any observations and non-conformance.
• Responsible to work with different business units like Medical Devices, Consumer, Corporate, Pharma, Supply Chain etc. and understand the business requirements, contractual and regulatory obligations and ensure that the application services team can meet them.
• Coordinate activities with the cloud vendor for infrastructure upgrades and patches, tool upgrades and patches, firewall upgrade, hardware upgrade. Coordinate all incident and change management procedures required for these activities.
• Responsible to review and update the SOPs, WIs and Forms required for the functioning of the enterprise services as per the GxP compliance requirements.
• Work with Legal and Records Management teams to determine records retention and legal hold requirements and convey the same to the business units and the application services team.

Confidential, MN, NY

Senior Project Manager, Senior Database and Solution Architect

Responsibilities:

• Lead the architectural meetings
• Interact with development team and advise on the design, development and implementation ofdatabases/data warehouses
• In corporate operational solutions to urgent production issues while assisting with long term fixesfor defects.
• Lead for a team of senior DBAs located in USA and UK
• Provide support and coaching of junior DBAs.
• Provide guidance, mentorship and leadership to fellow team members in the account
• Prioritize tasks in alignment with business priorities
• Develop WBS, Project Plan and Best Practices for the software development team.
• Resource Allocation, Cost Analysis & Control
• Project Scheduling & Status Monitoring
• Assess and produce effort estimates, software requirements, technology/architecture designs,schedules and resource allocation tables based on comprehensive analysis of product and business requirements.
• Involved with key strategy discussion and setting roadmap for Development and Deployment of enterprise database systems
• Analyzed the core business functions and set priorities, design principles for database systems tosupport the business goals of the customer