SUMMARY:

• 20+ years Project Management experience
• 20+ years business experience
• Expertise
• Service Delivery, Project and Portfolio management.
• Team management.
• Infrastructure/Data Center projects.
• Estimating and schedule creation.
• Risk management.
• COTS implementations/customizations.
• Utilized Remedy to enter and execute CRQ’s.
• Software Development projects (ERP, Web and Mobile Applications).
• Utilize VOC and VOB to identify customer requirements, project benefits and potential risks
• Ensure adherence to, modification of or development of processes and procedures to implement each project’s body of work.
• Experience working in Wholesale Trading Environment (Equities, Fixed Income, Foreign Exchange), Retail Banking, Healthcare, Pharmaceutical, Insurance,, Legal and Public Sectors.

TECHNICAL SKILLS:

Project Management/Leadership Skills: Have acted as a PM/Sr. PM or PMO member on multiple projects. Team sizes have ranged from 0 to 25 members. Have had up to 15 direct reports and been responsible for all aspects of administrative duties

Life Cycle Expertise: Have managed both full - lifecycle projects and backfill projects in the Government, Non-Profit, Banking, Legal,, Healthcare and Insurance Industries with projects including, but not limited to, software development, infrastructure, system refreshes and merger and acquisition related projects.

Specialty Skills: Project planning, execution and controls.

Methodologies: PMBOK, Six Sigma, ITIL, Agile Scrum.

Hardware/Systems: Wintel, Sun, Windows, Oracle, SAN, LAN/WAN, HP and Dell Blade systems, Egenera, VMWare, Provisioning, Wireless, Telephony, VOIP.

Software: MS Office, MS Project, Visio, McAfee, Norton.

PPM Tools: MS Project/Project Server, Clarity, Primavera, Rational Portfolio Manager.

PROFESSIONAL EXPERIENCE:

Confidential, Tempe, AZ

Ops Project Manager, Operations - IUS

Responsibilities:

• Creation of project documentation (Risk Analysis, Implementation Strategy and Project Plans) to comply with the PMO methodology
• Conducted Kick-Off meeting, performed individual project reviews with IT, ITSec, InfoSec, Physical Security and Facilities.
• Worked with internal Teams to execute the project on-time and within budget.
• Utilized MS Project Server 2010.

Confidential, Cranston, RI

Project Manager, Service Delivery, Technology Services PMO

Responsibilities:

• Creation of project documentation (PDS, Risk Analysis, SOW, Implementation Strategy, Production Readiness, Project Plans) to comply with the PMO methodology
• Conducted Kick-Off meeting, planned architectural reviews with Procurement and Contracts, Strategic Sourcing, Accounting and Finance.
• Worked with Vendor and internal staff to implement the solution in a 6-week timeframe.
• Overall goal of this phase of the project was to eliminate the bank’s exposure for fines resulting from the distribution of unlicensed software, and to enable the organization to reuse existing licenses.
• Worked with Senior Management and the Vendor in order to create a marketing strategy to get users to switch to a new method of ESS through the ITSM tool and stop using the legacy ticketing system.

Confidential, Greenwood Village, CO

Project Manager

Responsibilities:

• Creation of project documentation (PDS, Risk Analysis, SOW, Implementation and Transition Strategy, Operational Readiness, Project Plans, Project Post-Mortem/Lessons Learned) to comply with Corporate PMM
• Met with LOB, Stakeholders and SME’s to define and establish customer requirements, identify potential project risks, project resource requirements and to outline and finalize a detailed WBS for project execution, acceptance and closeout
• Coordinated the activities of 5-10 project resources for each project based on project size/scope
• Worked with Finance to determine actual onshore/offshore resource costs for budgeting and forecasting
• Engaged Security and Compliance Teams to ensure PCI and HIPAA regulatory requirements were met
• Determined KPI’s to track performance
• Negotiated SLA’s with stakeholders and the product SME’s
• Filled out questionnaires and entered CRQ’s in Remedy for approval
• Attended FCAB and Exec FCAB to present changes
• Coordinated change implementations with IMG resources
• Attended change bridges to ensure changes were implemented within the change window or rolled-back if any issues occurred.
• Risk/Issue mitigation and resolution
• Project execution, monitoring and change control
• Scheduled multiple levels of QA throughout the development and deployment lifecycles to ensure a minimum amount of errors to the applications post-deployment
• Performed RCA’s with relation to the interoperability between the configured infrastructure and the code deployed by App/Dev team during each bi-monthly release cadence. Documented findings to ensure similar issues would not occur in the future and to provide to management for distribution as needed
• Documented, presented and tracked all requests for changes
• Mentored Deployment Managers with regards to project execution, resource management and issue escalation
• Status reporting
• Updated Remedy to include system status and version control for the INT/DEV/QA environments prior to all Production releases
• Managed “hands-on” work as well, Hardware Procurement, Rack/Stack/Cabling, Network Connectivity, IP Requests, DNS, VM Creation, P2V migrations, OS and Application builds/configuration, migration from WebSphere to AEM, Test/Turn-Up, Handover

Confidential, Chandler, AZ

Service Delivery Manager/Project Manager

Responsibilities:

• Directly managed provisioning and decommissioning activities which allowed the consolidation of 1,200 servers and 484 production blades into primary and disaster recovery DC’s along with the closure of 2 DC’s
• Ensured functionality of Active Active DR from the Shoreview DC to Tempe
• Provisioned SAN for the Production environment
• Provisioned SQL web and Oracle backend environment.
• Creation of project documentation (PDD, Risk Analysis, SOW, BRD, Implementation and Transition Strategy, Implementation Plan, Project Plans, Project Post-Mortem/Lessons Learned)
• Met with LOB, Stakeholders and SME’s to define and establish customer requirements, identify potential project risks and to outline and finalize a detailed WBS for project execution, acceptance and closeout
• Project budgeting and forecasting; expense reporting
• Risk/Issue tracking, mitigation and resolution
• Escalation of all system and application failures to the appropriate teams for resolution
• Project change control
• Status reporting
• Project execution and control
• Requested necessary Onshore/Offshore resources from management for execution of specific project tasks
• Managed the activities of up to 15 project resources across multiple projects
• Mentoring of Technical PM’s

Confidential, Pittsburgh, PA

Project Manager, PMO

Responsibilities:

• Identified applications requiring remediation
• Engaged necessary resources from both IT and the business to perform testing and determine remediation pathways
• Collaboratively created action plans/project plans with stakeholders to reduce overall RTO time
• Provided overall Program communications and status reporting

Confidential, Chandler, AZ

Senior Program Manager, PMO

Responsibilities:

• Performed discovery for new requests
• Obtained HW/SW/Licensing
• Refined the project scope and obtained sign-off from the project sponsor
• Developed communications plans
• Acquired resources/SME’s for project work
• Collaborated with project participants to create a project timeline
• Assigned resources to tasks
• Obtained sign-off from the project sponsors on the project plan
• Chaired kick-off meetings
• Executed projects providing hands-on Project Management on an as-needed basis
• Managed scope creep
• Monitored Issues/Risks and provided mitigation with the stakeholders and SME’s involved with each task
• Monitored Test/Turn Up
• Obtained sign-off from project sponsors
• Migration to production
• Project close-out
• Projects Managed included the hands-on management of an MS Project Server 2013/SharePoint Enterprise-wide Implementation, global MS SMS to MS SCCM conversion, sunsetting of EOL Bluecoat Proxy servers, deployment of Palo Alto Firewalls and enablement of Captive Portal, firmware upgrades and patching, SEP upgrades, Bitlocker implementation, eBiz Server refresh (On-line Purchasing site), multiple additional server refreshes (~1,200 servers), new server builds (Wintel, Unix, Linux), server migrations, VMware ESX cluster creation/optimization, virtualization, desktop refreshes/deployments, decomms

Confidential, Richmond, VA

Project Manager, PMO

Responsibilities:

• Responsible for maintaining a detailed project plan for the implementation of the Confidential RAPIDS Project, an Oracle ERP deployment, hosted by Oracle On Demand. The purpose of the project is to provide a single Citywide system which incorporates revised BPM and BPR data formulated during the discovery process in order to reduce implementation/maintenance costs, eliminate redundant legacy systems, streamline departmental workflows and improve the City’s financial reporting capabilities. Modules implemented during the project include GL, A/P, A/R, Cash Management, Budget, Procurement, OLM, Project & Grant Management, Fixed Assets, Inventory, and iSupplier as well as Sourcing & Contracts.
• Worked with DBA’s, Agency leads and departmental resources to determine current data structures and governance processes and develop and integrated solution to allow consistent mapping of the appropriate data to the various modules implemented.
• Conduct weekly meetings with the functional, technical and system test teams responsible for requirements gathering, application build, operations, quality, security, communications and implementation in order to obtain status updates on work in progress, completed and overdue tasks.
• Selected and implemented toolsets to enhance data integrity throughout the Enterprise.
• Support ongoing communications within the project team, to the Program Manager, across other project teams, and throughout the client stakeholder community.
• Provide weekly status reports to Senior Management, Project Stakeholders as well as the Project Team.
• Provide guidance to the Project Managers/Project Team with respect to the RFP and PMO policies and procedures including Risk/Issue management, Scope management, Change Requests, resource allocation and tracking the project’s deliverables.
• Manage changes to minimize the impact on project objectives, schedule and scope
• Track and manage timely resolution of issues, escalating issues as required to the Program Manager..
• Utilize the PMBOK methodology along with Primavera, MS Project 2007, Office 2007, Visio 2007 and SharePoint 2007 as tools to manage the project.
• Position requires 100% travel.

Confidential, Albany, NY

Scheduling Project Manager, PMO

Responsibilities:

• Responsible for maintaining a detailed project plan for the implementation of the NY Statewide Financial System (SFS), built utilizing PeopleSoft Financials, across 50 State Agencies affecting 22,000+ users. The purpose of the SFS is to provide one statewide system to allow more efficient business processes, reduce implementation/maintenance costs, eliminate redundant legacy systems, streamline business processes and improve the agency’s financial reporting capabilities.
• Conducted weekly meetings with the functional, technical and system test teams responsible for requirements gathering, application build, operations, quality, security, communications and implementation in order to obtain status updates on work in progress, completed and overdue tasks.
• Provided guidance to the Project Managers/Project Team with respect to the RFP and PMO policies and procedures including Risk/Issue management, Scope management, Change Requests, resource allocation and tracking the project’s deliverables.
• Utilized the PMBOK methodology along with MS Project 2010, Office 2007, Visio 2007 and SharePoint 2007 as tools to manage the project.
• Provided weekly status reports to Senior Management, Project Stakeholders as well as the Project Team.

Confidential, Vernon Hills, IL

Transition and Transformation Implementation Manager

Responsibilities:

• Provided mentoring and supervision of a staff of 7 PM’s and approximately 25 project resources.
• Created and provided project communications including presentations to C-level executives, conducted kick-off meetings for each phased migration, contributed to the creation of project plans and collaboratively contributed to establishing a series of best practices for the migrations.
• Collected change requests, distributed those requests to the parties responsible for the execution of the change so that they could deliberate on the impact of the change on the project schedule and to determine the work involved in the change. Chaired joint weekly Change Management sessions between the client and Confidential where the parties responsible for executing the change presented their findings to the project steering committee for their approval/rejection/request for revision.
• Maintained the project issue/risk log, chaired joint weekly meetings to review the current issues/risks, close those that have been resolved, and open new issues/risks.
• Championed the project scope management plan to limit scope creep, managed the hand-off of RFS’s derived from requests for modifications to the scope.
• Determined appropriate move method, Lift and Shift, Peer to Peer, Peer to VM.
• Collected data from business analyses to determine cooling, space, power and HW requirements for the new environment in Boulder, communicated these findings to the Engineers/Architects.
• Acted as the escalation point for the QA and UAT teams to ensure the proper functioning of those applications/servers migrated.
• Worked with project resources to perform root cause analyses subsequent to each phase of the migration in order to reduce the number of issues for future moves as well as to lighten the workload for the incident management team.
• Assisted the Project Executive in the execution of the project closeout by providing lessons learned, administrative closure and a summary of the project’s archived communications.

Confidential, New York, NY

Senior Project Manager

Responsibilities:

• Responsible for Office and Data Center server migration/collocation efforts for multiple sites in the US, Canada, Mexico and South America which involved approximately 800 servers and 22,000 users.
• Worked within the PMO organization to define project requirements and recommend modifications to the initial proposed scope for the project. Initiated negotiations between the primary project stakeholders, IT and Facilities, to determine an appropriate high-level action plan for the project.
• Conducted project planning by creating technology integration/move project plans, developed a communications plan which outlined communications with stakeholders/users, provided a timeline for status reporting and a methodology for issue/risk tracking.
• Coordinated work amongst local and offshore resources with regards to facilities requirements, power, cooling, cabling, rack mounting, test and turn-up and sunsetting of equipment.
• Conducted move meetings, coordinated moves with Facilities, conducted site surveys, planned datacenter moves, requested the provisioning of circuits, facilitated the integration of Thomson Financial and Reuters wireless networks, obtained BU sign-off and monitored and escalated post-move issues.
• Acted as the change request owner for the project team. Submitted and monitored change requests to the Project Control Board for all CR’s to ensure minimal impact to the project schedule and to reduce down-time. Obtained PCB signoffs for approved changes, closed-out or requested revisions for changes which did not pass review.
• Utilized SharePoint and MS Project 2007 to maintain project documentation, planning, communication and collaboration and project status reporting.
• Obtained necessary sign-offs for project close-out, created a lessons learned archive, created an index for stored project documentation.

Confidential, Oklahoma City, OK

Project Manager - Business Intelligence/Data Warehouse

Responsibilities:

• Provided SDLC PM skills utilizing the Agile Scrum iterative methodology for the implementation of a multi-tiered environment utilizing a MOTS version of the QlikView reporting and analysis tool along with Pentaho’s Kettle ETL.
• Responsibilities included the generation and update of Microsoft project plans and WBSs based on each requested report’s work packages; generation and maintenance of various project related issue logs (issues, risks, decisions etc.); scheduling and facilitation of meetings, and generation of Meeting Minutes; monitoring project time reporting approval and the preparation and presentation of project status reports to the project stakeholders.
• Assisted developers in obtaining user requirements, collaborated with various user groups with regards to screen layouts, menus, rules driven automation, report generation/layout and user permissioning to control access to data.
• Authored change requests for design/scope modifications, collaborated with those parties initiating those requests and presented to the change control board for approval.
• Translated business requirements into functional requirements for data modelers.
• Ensured referential integrity of the data outputs.
• Coordinated and monitored UAT sessions with the involved BU’s and developers, contributed to the creation of user documentation, provided end-user and provided post-release support.
• Managed multiple MS SharePoint sites which contained project related data and documentation.
• Position required 100% travel.

Confidential, Brooklyn, NY

Project Manager III - IT Risk, Security and Compliance

Responsibilities:

• Participated in the integration and implementation of various security related projects involving Safend, Vontu, Ariba and SEP hardware/software.
• Worked with analysts to determine the organizations technical and business requirements in order to validate proposed IT infrastructure and software solutions addressed the organization’s security needs.
• Performed CBA’s to determine which applications would be deployed to address security risks.
• Responsible for coordinating effort estimates, receiving commitments from stakeholders and tracking progress across technical teams.
• Developed and maintained Project Plans and tracked progress to the plans utilizing CA’s Clarity PPM software.
• Escalation/primary contact point for junior and senior staff regarding issues and risks.
• Responsible for coordinating prioritization of the projects/project resources.
• Evaluated project change requests and provided those requests with supporting documentation to the project governance board for their approval.
• Provided status reporting to appropriate levels of management.
• Coordinated external communications with Product Management.
• Managed and Tracked project costs.
• Maintained Project knowledgebase and conducted project post-mortems.

Confidential, Westbrook, ME

Senior Project Manager

Responsibilities:

• Created and managed project plans for large or complex enhancements for FDA compliant Data Warehousing solutions and product development projects and coordinated the associated project effort to implement those solutions.
• Worked with Analysts to understand and scope new requests - and guide requestors through the request process (EVAs, business benefits, cost estimates).
• Developed the Project Charter and Statements of Work, reviewed with the business requestors, and obtained necessary sign-offs.
• Created and formalized project plans with inputs from past projects and SME’s which provided work effort estimates.
• Scheduled and facilitated Project Team and Steering Committee meetings.
• Worked with technical staff and end users to plan and coordinate testing and implementations.
• Provided targeted communication throughout the lifecycle of the projects.
• Tracked project Issues/Risks and provided reports on any changes in their status which demanded immediate attention.
• Coordinated change management activities with project scheduling in order to eliminate the effect of any approved changes on the project timeline.
• Coordinated design and architecture reviews.
• Coordinated Compliance reviews.
• Track estimated vs. actual cost, duration, and effort estimates to ensure continuous improvements.
• Coordinated Post Project Assessments / Lessons Learned Meetings, created project closeout documentation as an output of those meetings.
• Projects included Catalyst DX development and launch, Events Tracking, PD Statement Generator, Labs Pricing Redesign, and Instrument Order Processing.

Confidential, Falmouth, ME

Project Manager III - IT Solutions Delivery

Responsibilities:

• Managed projects related to the redesign of the bank’s IVR system with a budget of $1.6MM utilizing both the TDBN SDLC and PMI’s PMBOK methodologies. Worked with both internal and vendor resources to create a MOTS solution utilizing both Intervoice Voice Portal and Intervoice IP Contact Center.
• Created project definition, gathered requirements, defined scope, obtained work and cost estimates to define the project budget, conducted CBA, created Project Charter, Project Requirements Definition documents and received necessary approvals and signoffs for these artifacts from the project Stakeholders, Sponsors and Relationship Managers.
• Provided recommendations for the various features offered by the vendor to the project stakeholders to ensure that compliance topics were addressed in the final product while also addressing the functionality requested in the requirements definition.
• Set up project WBS, created project plan, engaged vendors and internal resources required to integrate, design, customize, implement, test and deploy the application.
• Provided project reporting functions to the EPMO in compliance with the organization’s communication plan while also providing status updates to stakeholders, the affiliated business lines as well as the Project Review Board.
• Created agendas for and chaired status meetings, change, issue and risk meetings, and provided minutes to the appropriate project members for these meetings.
• Obtained application Risk Assessment, Business Impact Analysis and Business Criticality Assessment from the internal Risk, Compliance and Audit groups.
• Ensure SOX compliance as well as compliance with FFIEC Electronic Banking guidelines in a CMMI Level 1 environment.
• Utilized BPM to improve understanding of the call-flow process as well as to enhance the visibility of compliance issues.
• Utilized FMEA to analyze existing IVR call flows in order to eliminate dropped or abended calls.
• Employed the PMO’s Change Control process and utilized Clarity and MS Project in order to ensure project control so that deliverables were met. Utilized Clarity to monitor the status of change requests.
• Acted as liaison for the internal project Stakeholders to manage the customization of the vendor solution with the sales and technical staff of Intervoice, the IVR solution provider.
• Conducted project post-mortem and closeout.

Confidential, Brooklyn, NY

Project Manager, PMO - Unix Shared Services

Responsibilities:

• Migrated multiple technology projects to the Confidential infrastructure in order to upgrade, standardize and provide high-availability systems to the various City agencies and the general public.
• Implemented MS Project Server 2003. Utilized MS Project to create project timeline(s), schedule and manage resources, communicate assignments, teams and deadlines, track project progress and provide project status to project participants as well as stakeholders.
• Maintained a project portfolio consisting of an average of 37 concurrent projects/sub-projects.
• Created and maintained Data Center expansion project plans, coordinated work efforts between the various groups involved in these expansions.
• Created work plans and schedules in MS Project to document SDLC tasks according to standard methodologies.
• Requested resources and assigned them to tasks within the Unix Infrastructure functional groups, communicated status and developments with stakeholders, business teams and application development/support teams.
• Drive team project status review meetings, managed issues/risks, monitored the change request process, project plans, and schedules in order to ensure quality assurance and eliminate scope creep.

Confidential, New York, NY

Project Manager - Implementation

Responsibilities:

• Successfully managed the day-to-day activities for an enterprise-wide COTS implementation of a customized desktop image to seven offices worldwide.
• Created the project timeline utilizing MS Project, assigned resources to tasks, formulated procedures and created and maintained program documentation which was published utilizing Lotus Quickplace.
• Conducted team project status review meetings, managed issues/risks, monitored the change request process, project plans, and schedules in order to ensure quality assurance and eliminate scope creep.
• Supervised 5 Systems Analysts and worked closely with the Survey team, QA personnel and the Packaging and Engineering team to ensure that the project deliverables were in line with the overall scope of the project.
• Deployed, supported and debugged a standard Windows XP desktop image utilizing MS Office to replace non-standard applications, utilized Norton Ghost, ZENworks, Lotus Notes 6.5.3 with Roaming, Novell’s ConsoleOne and MS Active Directory Services.

Confidential, Troy, NY

Senior Project Manager, PMO, Enterprise Technology

Responsibilities:

• Managed a mainframe migration project which upgraded, streamlined and combined systems from Confidential, GenAm and NEF into one consolidated platform.
• Mentored Project Managers in project planning, best practices, communications, administration, reporting, scheduling, resource tracking, budgeting and other PM related disciplines.
• Supervised 12 Operations Center technicians with regards to the tasks surrounding the consolidation effort to ensure adherence to regulatory compliance issues, project standards, minimize issues/risks and provide QA for the project deliverables.
• Provided high-level status reports, conducted status meetings, maintained project timelines/documentation and communicated overall project progress to the PMO, Steering Committee and Executive Management.

Confidential, New York, NY

Project Manager, Global Capital Markets/Investment Banking Division

Responsibilities:

• Created equipment order lists with cost estimates for client approval.
• Procured hardware, software and any additional services required by the client.
• Liaise with vendors to ensure just-in-time product delivery.
• Coordinated 8 Desktop Technicians who supported and provided implementation services Confidential client sites.
• Provided end-user and project documentation.
• Processed invoicing on a per-project basis.
• Utilized MS Project to create project timeline(s), schedule and manage resources, communicate assignments, teams and deadlines, track project progress and provide project status to project participants as well as stakeholders.
• Provided contingency plans for all project work.
• Adhered to communications plans utilized to provide status to the client.

Confidential, New York, NY

LCM Client Facing Project Manager, Voice and Data Networking

Responsibilities:

• Acted as Client Facing PIM for full project life-cycle iMAC actions involving voice and data network design, engineering and deployment.
• Received and validated client requests against contract scope.
• Coordinated negotiation for “out of scope” changes.
• Provided client interface for iMAC/Project request and clarification.
• Provided quotes and proposals to clients by working with the Bid and Proposal COE.
• Coordinated with 5 LCM network engineers and business line management resources to create and deliver proposals.
• Coordinated business contract change control with client.
• Determined the type of work required (Soft, Hard, Project) and created the appropriate service request.
• Routed service requests to the appropriate functional teams based on type of request and region.
• Maintained responsibility for the success of each project.
• Primary client contact for project issues and resolution.
• Created high-level project plans utilizing MS Project for client review and agreement.
• Reported to client regarding all service requests to ensure milestones were met.
• Defined and validated resource requirements were available and locked in place.
• Identified and secured staffing requirements and approvals.
• Ensured that project budgets were tracked and met.
• Ensured compliance with any and all SLA’s.
• Identified gaps between business case model assumptions and actual implementation costs.
• Obtained client approval upon completion of work.
• Conducted project review and learning sessions upon completion.

Confidential, New York, NY

Project Manager, ITS

Responsibilities:

• Managed resources for technology rollouts for the Edison Project, a for-profit management organization for public schools, grades K-12.
• Created and maintained project plans utilizing MS Project for all work.
• Created equipment order lists for Cisco gear, servers, desktops and laptops and cost proposals for client review and approval.
• Determined resource requirements and contracted third-party vendors to perform field work Confidential the Charter Schools with to Data Center builds, network installations and hardware deployments.
• Provided contingency plans for all project work.
• Responsible for daily status reporting to the client.

Confidential, Wyomissing, PA

Project Manager, Voice and Data Networks

Responsibilities:

• Reported directly to the PMO while acting as the central repository for data from personnel, facilities, hardware vendors, network management and software vendors.
• Utilized MS Project to create project timeline(s), schedule and manage resources, communicate assignments, teams and deadlines, track project progress and provide project status to project participants as well as stakeholders.

Confidential, New York, NY

Project Manager, Process Planning

Responsibilities:

• Coordinate iMAC’s aimed Confidential facilitating the combination of similar departments throughout the various companies of Confidential .
• Compiled and distributed survey data relating to the moves to the facilities, voice, market data, NT/Unix support and networking departments assigned to each project.
• Utilized MS Project to create project timeline(s), schedule and manage resources, communicate assignments, teams and deadlines, track project progress and provide project status to project participants as well as stakeholders.
• Ensured buy-in by the business units affected by each project while guaranteeing participation by the support groups involved and the allocation and assignation of the appropriate resources required in each case.

Confidential, New York, NY

Project Manager, Global Investment Services

Responsibilities:

• Managed a 600-laptop/1600-desktop rollout of a Y2K compliant model to 20 divisions with a targeted duration of 11 months in a 7 month period.
• Furnished weekly status reports, project timelines (MS Project), and co-developed and maintained an MS Access database containing detailed client status for both corporate and government auditors.
• Worked closely with development groups to identify and remediate non-compliant, business-critical software for inclusion in the desktop image.
• Coordinated communications and planning throughout all facets of the organization including the desktop design/integration team, in house DB development/application remediation teams, LAN administrators, infrastructure engineers, procurement, as well as all business units affected by the rollout.
• Organized a collection of BIOS upgrades, memory upgrades, multi-platform (95/NT 4.0) driver libraries for 82 different types of laptops and desktops currently in use.
• Supervised one manager and 15 surveyors/rollout technicians.

Confidential, New York, NY

Project Manager, Southwest Region, TIS

Responsibilities:

• Successfully managed the rollout and implementation of Windows 95/Lotus Notes 4.6.1 to approximately 600 users in Texas, Louisiana, Oklahoma and New Mexico.
• Project planning and implementation entailed the user community on 95/Notes, converting Outlook and OpenMail clients, evaluating hardware upgrades/replacements, server builds and coordination with regional Operations Center representatives.

Confidential, ROSELAND, NJ

Project Manager, NT Engineering

Responsibilities:

• Responsible for project planning, administration and coordination for an enterprise-wide rollout of over 7,000 Windows NT 4.0/3.51 clients along with the refresh of approximately 250 servers while acting as a liaison between local Operations Center staffs, corporate management of the Prudential Property, Casualty and Life insurance divisions and the re-engineering team.
• Duties included scheduling and coordination for a staff of 25 consultants with MS Project, site surveys, equipment ordering, rollouts, revisits, employee, change control management, documentation, policy and procedure formulation, ongoing support and status reporting for multiple simultaneous projects in 26 North American offices.
• Rollouts emphasized the use of distributed computing via Microsoft’s SMS utilizing a thin client desktop with NT 4.0,

Confidential, NEW YORK, NY

Trading Systems Technologies Consultant

Responsibilities:

• Responsible for the integration and administration of NetWare 3.11 and 3.12 servers from Chemical Bank with
• NetWare 4.1 and Windows NT servers Confidential during their merger.
• Support over 800 users utilizing 249 servers in a trading floor environment.
• Assist with implementation of interoperability between the two banks custom desktop applications and a standard desktop model designed for the combined trading floors.
• NetWare and NT 4.0 administration duties.