SUMMARY:

• Customer service oriented, Background in retail sales as well as retail construction as well as retail remodeling and have traveled extensively to support Clients and there brand as well as a Manager, and support staff for Project Managers
• Type 38 WPM
• I have strong background in use of Microsoft OFFICE, Word and spreadsheet software - excel, SMARTSHEET software as well as some use of Google Docs.
• I have used Database software - Oracle based programs.
• I am experienced in Task Management and PM Support
• Personal Computers and Use of Utility Software, Virus and Compression.
• Medium usage in Presentation Software (PowerPoint,)
• Spreadsheet Software (, Excel, etc)
• Utility Software (Virus, File Compression, etc)
• Word Processing Software (Word,)
• Construction Bid processing, Smartbid Program. Programming and processing.
• Data Entry Terminal (PDT, E-Mail Software (Outlook, Internet Browser (Internet Explorer, Firefox, etc)

TECHNICAL SKILLS:

Skills: 38 WPM, Proficient in Outlook, Microsoft Office, Word, Excel, Smartsheet. Strong communication skills, analytical thinking and planning, accuracy and attention to detail, ability to multi-task and prioritize workload, good leadership abilities, adaptive and flexible, problem analysis and solving, excellent organizational skills, and a high level of confidentiality and accuracy

PROFESSIONAL EXPERIENCE:

Project Manager

Confidential

Responsibilities:

• Meet with Clients, review needs, develop execution preview.
• Develop line items to bid and develop installation requirements.
• Assist Project Manager with Client relationships attend pre-construction meetings and develop notes and ensure no items were missed.
• Lend expertise to the bid process and Develop book.
• Data entry, subcontractor sourcing and approval.

Regional Operations Manager

Confidential - Dallas, TX

Responsibilities:

• Recruit, Interview, Hire, Train, Mentor, manage new retail Superintendents, Foreman, and Leads.
• Manage and train carpenter employees on new installation requirements.
• Develop and enhance client relationships and attend sessions, pre-construction meetings.
• Lend expertise to the bid process and Develop book.
• Manage employee reviews employee job evaluations, and skill sets.

Client Customer Service Representative

Confidential - Dallas, TX

Responsibilities:

• Meet with clients on site and review work performed to better meet client expectations.
• Provided data and reviews of meeting and provide feedback to Project managers and Estimating dept.
• Develop and nurture relationships with clients and develop strong partnerships.
• Perform Punch Walks, surveys and pictures and assist in close out’s.

Sales Manager, retail brands

Confidential - Dallas, TX

Responsibilities:

• Review needs of Retail locations and also Restaurant Owner Operators needs and develop relationship.
• Review location surveys and develop install plan and pricing budget.
• Work with merchants and suppliers to develop install plan and ensure install date.
• Provide all information to project Managers to properly execute install and overdeliver to clients.

Project Manager, retail roll outs, small shops, small box.

Confidential - Dallas, TX

Responsibilities:

• Work with Clients to understand pricing, needs, timeline, and completion dates.
• Co-create budget and install plan.
• Work with Cost mgmnt and subcontractors to effectively price out hundred stores roll out installs.
• Review and Manage subcontractor invoicing, AP . ensure budgets are met.

Retail Construction Installation Manager

Confidential -Dallas, TX

Responsibilities:

• Attend new installation programs. Retail, Brand, In store shops, full remodels.
• Discuss and review the install demonstrations performed with the clients “pre-bid.”
• Review install plan, review shipping and delivery of items, products.
• Lend learnings, documents, pictures, and professional opinions to cost estimating to develop bid.

Journeyman Estimator in Retail Construction

Confidential -Dallas, TX

Responsibilities:

• Cold Calls, Regional recruiting of general Contractors and subcontractors.
• Reviewing GC and Sub Contractors insurance, company info, customer reviews, etc.
• Enter GC’s and subs into Smart Bid Program.
• Load Bids into Smart Bid Program and monitor bids and FAQ’s RFI’s, compare Bids.

Human Resources, Recruiting Retail Construction

Confidential -Dallas, TX

Responsibilities:=

• Understand, Develop, and Create requirements and Job Postings for specific construction needs and projects. I.E. Field Mgrs., Superintendents, Foreman, Lead Installers, Electricians and Journeyman.
• In person interviews, skype interviews.
• Make offers, onboarding, and job assignment.

Jr. Superintendent, L Foreman, L Installer, Journeyman, Surveyor

Confidential -Dallas, TX

Responsibilities:

• Jr. Supt: Manage Mid-size remodels, mall spaces, Small Box and retail shop installs.
• Lead Foreman, Manage small-size remodels, mall shops, retail shop installs.
• Lead Installer, install roll out type installs and small remodels and small shop installs.
• Hands on tool use, saws, carpentry, cabinets, trim, etc.

Graphics and signage Installer, Retail Construction

Confidential -Dallas, TX

Responsibilities:

• Proficiently install large and small shop and retail space graphics.
• Experience in Glue, Magnetic, Tape, and lay in.
• Experience in Cut to fit, managed fits, layout and finish installations.

Surveyor, electronic input, Retail Construction

Confidential -Dallas, TX

Responsibilities:

• Proficiently review retail space input dims and call out location information
• Proficiently input into mobile device survey questions and pictures, sign off, punch, and notes.
• Familiar with Oracle, Client portal input, Clearthread portal technology.
• Proficient in remote Time entry, portal entry, etc.

Shipping and receiving Manager and Clerk

Confidential - Dallas, TX

Responsibilities:

• Unload trucks, Inventory, manage clerks, stockers, time sheets.
• Use of gas and electric forklifts, electric and manual pallet jacks, scissor lift, man lifts.
• Proficient in safety requirements, Big Box Lumberyard and home Depot Type Retailors.
• Stocking and Presentation Retail Soft Lines and Hard Lines products.
• Inventory Specialist. SKU updates, install, changes, signage, manage backstock..
• Build and Expedite Planograms via gondola, and in line shelving moves, product placement.