SUMMARY:

• QA Test Professional with 13 years and 10 Months of diverse experience in Information Technology encompassing a wide range of skill set and Roles .Expertise in leading and managing complex IT projects globally with multiple work streams. Focused and delivered high performance and excellent quality enterprise applications and large projects. Designed, developed and implemented best practices across vertical deliveries.
• 13 Years and 10 months of experience in Software Testing.
• Possess 10 Years of Strong Health Care Experience.
• Proficient in MMIS/Medicaid and Medicare
• Working Experience as Health Care Medicaid Consultant
• Currently working as Health Care Test Optimization Lead and Test Program Manager.
• Working experience as Provider, and EDI QA Lead for 8 Years for MMIS/Medicaid & Medicare Projects
• Working Experience as Onsite Offshore coordinator for 7 years
• Working Experience as Test Defect Manager.
• Strong Hands - on experience and possess in depth knowledge in Medicaid and Medicare Business Processes such as Provider ( Enrollments & Maintenance), Member ( CEI, Online Enrollments, ID Cards, Maintenance), EDI(270/271, 834, 837, 835 transactions), Professional and Institutional (HCFA1500/CMS 1500, UB04) Claims Processing, Claims Payment, Contact Management. Rules (CPT-4, ICD -9 and 10), CDT, Revenue Codes, ITS claims, AVR, Pharmacy Claims testing (PBM).
• Strong Experience in Data Preparation, Data Accuracy, Data Completeness, Data Consistency, Data Analysis, Data Transformation, Data Validation and Verification,
• Strong Experience in EDI Testing, ETL Testing using Flat Files and SSIS, Interface Testing, Batch Testing, Flat File Testing using WINSCP, SSIS, Cognos Reports & Letters Testing,, Control-M Applications, Web Services and REST And SOAP API Testing using SOAP UI and Fiddler.
• Experience in Data Analysis, Identification, Data Preparation, Data Ingestion, Data Accuracy, Data Transformation, Data Publishing.
• Experience in Data Completeness, Data Transformation, Data Validation Testing and Source to Target Testing Data Validation and Verification testing after data load.
• Participating and Analyzing Business Development plans for Medicare and Medicaid Implementation.
• Analyze Business Requirements Document &Use Cases, Understand Data Governance Model and Process, Collect & Prepare Data for Interfaces, Member, Member, Provider, EDI, Claims and ITS Claims.
• Hands on Experience in Database testing using SQL Server.
• Rich Experience in Planning, Estimation and Delegating Tasks to Team member
• Good Knowledge in Health Care Product Trizetto QNXT.
• Rich Experience in Designing and Implementing Test Strategy, Test Plans, Detailed Traceability Matrix, Test Design, Test Execution, Test Data, Defect Management& Test Reporting.
• Managed Manual and Automation Testing Teams
• Defined Test Strategy, Test Data Strategy, Test Environment Strategy, QA Project Plan, Test Plans, and System Integration Test strategy plans.
• Provided Detailed Scenario Walkthrough and Demo to Product Owners
• Good Knowledge in design software like AutoCAD, SmallWorld, ESRI ArcGIS, LodeData
• Involved in Azure Cloud Testing and Landing Zone, Staging zone and Analytics Zone Data Validation in Azure Data Lakes.
• Extensive working skills in Agile Testing Tools: ALM, Version 1
• Participating in Daily Scrum meetings, Product Backlog/ Sprint Backlog Meetings and Sprint Retrospective meetings.
• Have hands on experience in QTP 9.0,VB Script and Load Runner.
• Good knowledge in SQL Server 2005, SQl Server
• Possess Knowledge in Selenium.
• Working Experience in C#.Net, ASP.Net.
• Have good knowledge in Rational Test Manager, TFS, Rational Clear Quest, and Bugzilla.

TECHNICAL SKILLS:

Managementand Defect Tools: ALM, Version1, Rational Quality Manager, Rational Test Manager, Rational Clear Quest, BugzillaTools Experience in Testing: EDI (X12 Transactions), ETL Testing using Flat File, XML Testing SSIS Packages, Control - M Testing WINSCP, BizTalk, Web Services and REST And SOAP API Testing using SOAP UI and Fiddler.

Domain Experience: Health Care and BFS.

Database Experience: SQL Server 2005, SQl Server 2000, Oracle 9i

Testing Tools: Selenium, Quick Test Professional 9.0, Win Runner 7.5, Load Runner 8.1, Silk Performer and Cucumber.

Software used: AutoCAD, 3GIS, ESRI ArcGIS and LodeData.

Access Management Tools: CyberArk, Confidential Share point, Citrix.

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

Business Analyst and QA Lead

Responsibilities:

• Prepare detailed designs and drawings of Cox FTTH network elements using design software like AutoCAD, SmallWorld, ESRI ArcGIS, LodeData May preform quality checks of mapping and network design and negotiate/approve design and/or construction changes
• Study Design data, define test plans, and analyze test data and reports to determine if design meets functional and performance specifications
• Evaluate changes to mechanical design standards (ANSI, ASME) and industry standards (IEEE, UL) and adapt design methods accordingly

Confidential, Atlanta, GA

Environment: Manual Testing, JIRA

Test Program Manager, Test Optimization Lead and Business Analyst.

Responsibilities:

• Playing Dual Role as Test Program Manager and Test Data Co-coordinator
• Leading the Test Optimization team for Modern Migration Project
• Designed and Defined Test Environment and Test Data Strategy
• Defined Project Test Strategy
• Involved in Review and Categorization and Optimization of test cases for different Line of business across Claims, Enrollment & Billing, Provider Systems for various source system such a as WGS, CS90, CHIPS, GBD Facets.
• Responsible for Weekly Status Report and Daily Status Report
• Involved in Analysis of Business Requirements and User Stories Updates
• Obtained good hands on knowledge on Member Test data preparation from various Source Systems such as WGS, IGS, NASCO, GBDFacets, RxMigration Hub,PAHUB, Mongo DB within a short period of time
• Deliver Weekly Status Report and Weekly status dashboard on time
• Involved in ETL Testing (Data Accuracy, Data Completeness, Source to Target Validation) after data load in CVS, EHUB, RxMigration hub, Mongo DB from source systems such as WGS, IGS, NASCO, GBDFacets, RxMigration Hub,PAHUB, Mongo DB
• Involved in Data Analysis, Identification Preparation, Data Accuracy, Data Completeness, Data Consistency, Data Analysis, Data Transformation, Data Integrity, Data Validation and Verification, Data Request submission of WGS, IGS, NASCO, and GBD Facets Source Systems
• Requirement Analysis, Identify the LOBs and Test Environment, and Supply Test Data to the PA UAT Testing Team.( Share Master Test data Spreadsheet)
• Validate with the PA UAT Testing Team that the test data provisioned meets their needs and data is loaded in CVS, RxMigration Hub for Pharmacy testing (PBM).
• Obtained good knowledge on NASCO ITS Claims and HSCS Requirement which helped to understand complex business requirements and technical terms to discuss and follow up on observations to third party vendor team HSCS
• Perform complex 2D/3D CAD layouts to determine feasibility of placement of HealthCare equipments.
• Analyze Design Data, Define test plans and Strategy, Prepare test data and reports to determine if design meets functional and performance specifications
• Managing Manual and Automation testing teams for performing SIT, UAT and E2E testing.
• CCP Topper for the Year 2018 for a testing product “ADPART” developed by cognizant
• Received Customer Focus Leader “Bronze ” for Customer Focus in 2018
• Received for 10 years for Service at cognizant

Confidential, Cumming, Georgia

Environment: Manual Testing, SQL Server, ALM

Test Manager, Test Lead, Business Analyst,Onsite offshore Co-ordination

Responsibilities:

• Managing Triple S MA Interface QA Team and onsite - offshore coordinator of Interfaces
• Defined QA Project Plan, Test Plans, and System Integration Test strategy plans.
• Designed Daily Productivity Tracker and for SI Testing Team
• Prepared SI Test Strategy for SI Interface testing.
• Prepared Overall Status Report, Sprint Risk Tracker, Mitigation Plan, Weekly Status Reports, And Monthly Status Reports.
• Prepared Estimates & Test plans
• Prepared Test Summary Reports for 834, 837, 835, MPPR interfaces.
• Involved in ETL Testing using Flat Files,XML Files and Executing SSIS Packages for testing, ITS Claims, Auto - Q,MPPR, Accumulator Inbound /Outbound, Member Conditions, ID Cards and BizTalk and CyberArk for EDI (834,837,835,270/271,276/277) Testing,
• Involved in testing Triple S MA Interfaces testing using CyberArk.
• Involved in Database testing, Data Preparation, Data Accuracy, Data Completeness, Data Consistency, Data Transformation, Data Integrity, Data Validation and Verification and Source to Target, Data Transformation, Constraint Testing, and Duplicate Check testing using SQL Server through Cyber Ark for MA Interfaces Testing.
• Involved in Data Analysis, Identification, Data Preparation, Data Ingestion, Data Accuracy, Data Transformation, and Data Publishing for MA Interfaces Testing.
• Worked in Project Plan to plan for QA Deliverables.
• Took complete ownership in creating Detailed Traceability Matrix, Test Scenarios and Test Cases of EDI and other Interfaces which includes: 834, 837, and 835, ITS Claims, Accumulator Inbound, Accumulator Outbound, Auto - Q MPRR Interfaces.
• Test Execution of, Claims Payment, Professional and Institutional Claims (HCFA/CMS1500 and UB04) interfaces through online and EDI which includes 834, 835, and Transactions, MPPR, QITS, and Accum inbound Interfaces.
• Involved in Processing/adjudicating Professional and Institutional Claim processing(HCFA1500/UB04) by validating ICD9,10 and CPT,CDT, HCPCS, Revenue Codes
• Preparing 834, 835, 837,270/271, 276/277EDI X12 transactions from Scratch and Dropping the files in Biz talk, EDI Landing Zones and Validating TA1 and 999 Functional Acknowledgment and Rejections
• Working Experience in Claims, EDI 270/271, 834, 837, 835,276/277 transactions, ITS claims
• Involved in Azure Cloud Testing and Landing Zone, Staging zone and Analytics Zone Data Validation in Azure Data Lakes.
• Performed Web services and REST, SOAP API Testing using SOAP UI for Member’s ID Card Validation and Testing.
• Participating and Analyzing Business Development plans for Member and Provider implementation.
• Analyze Business Requirements Document &Use Cases, Collect & Prepare Data for Interfaces, Member, Member, Provider, EDI, Claims and ITS Claims.
• Perform complex 2D/3D CAD layouts to determine feasibility of placement of HealthCare equipments.
• Analyze Design Data, Define test plans and Strategy, Prepare test data and reports to determine if design meets functional and performance specifications
• Provided Solutions on complex Requirements of Provider / Member Interfaces /Member
• Leading Defect triage calls with QA, Dev, SME and Business
• Triaging and Tracking Defects, Configutation Issues, Determining defect Priority and Severity
• Responsible for end to end defect management, tracking bug fixes, retesting, impact analysis, production assurance and system restoration
• Co-ordination and Follow ups with Dev, QA, SME, Triple S teams for resolving Configuration issues, triaging, tracking and for closure of Deliverables
• Provided Demo to Client (Triple S)/PO’s on DTM and Test Scenarios for 834, ID Cards, Provider Assignment, 835, ID Cards, Capadjustment
• Received good Feedback on Demo from Client and QA team
• Provider Extended Support during weekends and working for extra hours to meet the deliverables for every Sprint
• Assigning Tasks to Offshore and Onsite QA Team.
• Prepared complex test data related to NCS, Radiology with Modifiers to calculate contract amounts.
• Supported team in resolving Config Issues.
• Supported team in conducting testing in Azure Platform.
• Worked in resolving complex data issue related to Config by setting up data at contracts/Benefits level, Configuring TPs & data set up for Auto-Q
• Found gaps in requirements of 834, 835, MPPR which lead to Design change /CR Creation/Addition to the Scope
• Provided & knowledge Transfer to new resources in the team on QNXT, 834, 837.Mem conditions, Acc inbound

Confidential, Atlanta, Georgia.

Environment: Manual Testing, Selenium, Oracle, IBM Rational Tools

QA Lead, Business Analyst and Onsite offshore Co-ordination

Responsibilities:

• Leading Member Pilot Team and Member R2.0 Team
• Received Spot Light
• Received good Feedback from State of New York Product Owners during test scenario walkthrough and Test Demo
• Preparing Estimates for Stories, Planning and Assigning Tasks to Team member
• Participating in Daily Scrum meetings, Point of Discussion Meeting, Product Backlog/ Sprint Backlog Meetings and Sprint Retrospective meetings.
• Creating V1 Tasks to Team Members
• Supported R1.5 team for executing Critical Stories
• Participating and Analyzing Business Development plans for Member and Provider implementation.
• Provided Detailed Scenario Walkthrough and Demo to Product Owners
• Involved in Analysis of Business Requirements and User Stories Updates
• Involved in Detailed Test Scenario Creation, Test Data Preparation and End to End Testing of Member Pilot and User Stories Execution for Critical Stories for Provider, Letter Generation, Audit Log data Extraction, Audit Archive &Purging, Rules, EDI 270/271, Member Interface testing using CEI Files, and Core Member Functionality which includes Copay Exemption, CBIC, and Member Summary.
• Involved in testing Member CEI Files (Flat Files using WINSCP) for Member Enrollment testing
• Performed Web services and REST, SOAP API Testing using SOAP UI for Member’s ID Cards Validation testing.
• Involved in Database testing, Data Validation, Data Completeness, and Source to Target, Data Transformation, Constraint Testing, and Duplicate Check testing using SQL Server
• End to End testing Performed for MR /Service address changes and Defects identified (15 Defects for MR Changes and 18 Defects for Service address changes were much appreciated during PO review)
• Maintained and helped in developing Selenium scripts with Selenium Web driver using TestNG and Cucumber Framework.
• Involved in Processing/adjudicating Professional and Institutional Claim processing(HCFA1500/UB04) by validating ICD9,10 and CPT,CDT, HCPCS, Revenue Codes
• Co-ordination with Dev /SME/Management/State for triaging, tracking, Daily Status, Providing support to the team members and for Closure of Stories
• Involved in Regression and Smoke Testing of Automated Test Scripts using Selenium and Manual Test Scripts for Member and Provider Modules
• Identify issues, conduct analysis and Providing Solutions and Data for UAT Testing for State Po’s
• Involved in Creation of Test Data Preparation and Designing Manual and Executing Manual Test Scripts for PBM (Pharmacy and Pharmacy Claims Engine 2000).

Confidential, Alpharetta, Georgia

Environment: Manual Testing

QA Lead,Business Analyst and Onsite offshore Co-ordination

Responsibilities:

• Involved in PVT testing for disaster recovery for different countries in production environment.Involved in Testing Document Manager where MMIS letter and Reports created and Stored and Retrieved ( SharePoint testing)
• Isolate cause of defects and perform root cause analysis.
• Involved in Executing Smoke Testing for Development, QA, and Production Environments.
• Handled Incidents related to production and worked towards resolving the issues.
• Work with offshore team and communicated defects to them to get it resolved in timely manner.
• Responsible for understanding the business requirements, coordinating with business, development and QA teams.
• Involved in Web Service API Testing using the UI Fiddler for testing APIs.
• Hands on experience in ALM and MTM Tools.

Confidential, Atlanta, Georgia

Environment: Manual Testing, Oracle, IBM Rational Tools

QA Lead, Business Analyst and Onsite Offshore Co-ordination

Responsibilities:

• QA Lead for Member, Provider, Managed Care and Contact Management Modules
• My role includes Defect Retesting, Defect tracking and triaging, Co-ordination with State team, Offshore team Member, Test Case (CTC) testing, Test Case (CTC) tracking and Reporting, Requirement Analysis, Task Assignments to Offshore team, Test Execution, Reporting of deliverables
• Providing queries and clarifications regarding execution of Test Cases, Preparing Test Data for state Executions to State team
• Interaction with Dev team and management for Defect Retesting and Triaging
• Involved in Creation of Test Data Preparation and Designing Manual and Executing Manual Test Scripts for Provider Management, Rules Management, Member Management, AVRS, PBM (Pharmacy and Pharmacy Claims Engine 2000).
• Involved in Processing/adjudicating Professional and Institutional Claim processing(HCFA1500/UB04) by validating ICD9,10 and CPT,CDT, HCPCS, Revenue Codes
• Involved in Defect tracking and triaging.
• Managing the Project & Interacting with Onsite Counterpart.
• Co-ordination with the Team members for tracking daily deliverables,
• Co-ordination with the Team members and SMEs in POD and Triage calls.
• Collect and Provide Test Data to State PO’s and involved in UAT Defect Retest

Confidential, Frankfurt, Kentucky.

Environment: Manual, Oracle Right Now, TFS Tools

Security Lead and Business Analyst

Responsibilities:

• Working as Security Lead for HIX Contact Center.
• Involved in Test Plan Preparation.
• Involved in Designing Manual Test Scripts for IVR, CRM and ININ.
• Involved in Analysis of Security and Contact Center aspects of HIX.
• Co-ordination with Client on Daily Deliverables.

Confidential

Environment: Manual, Oracle, IBM Rational Tools

QA Lead, Business Analyst and Onsite offshore Co-ordination

Responsibilities:

• Involved in Designing and Execution Manual Test Scripts of Business Areas and Processes.
• This includes Provider Management, Rules Management, Member Management, AVRS, Pharmacy and Pharmacy Claims Engine 2000.
• Involved in Test Data Preparation and Defect tracking and triaging and UAT Defect Testing
• Managing the Project & Interacting with Onsite Counterpart.
• Co-ordination with the Team members, SMEs in POD and Triage calls for tracking daily deliverables, Defect Triaging and retest.
• Participated in Embark Program, Accomplished Embark by successfully completing the Embark Live Project and implementing the Embark Live Project in ACS ND MMIS Project.
• Involved in Designing Generic Scenarios for ICD 10 implementation for the Business Area Provider Managements
• Involved in Testing Document Manager where MMIS letter and Reports created and Stored and Retreived ( Sharepoint testing)
• Involved in Daily Deliverables Activities which includes DSR, WSR, Status Reporting and Consolidation, Client Time Sheet (Activity Tracker), SIT Metrics, PMR Meetings.
• Point of Contact for C20 Activities which includes C20 Task Estimation, Metrics Generation, Monthly Process/Metrics Audits, DP- Coordination and other Process related activities in the Project.

Confidential

Environment: Manual Testing, QNXT, SQL Server 2005, Rational Test Manager, Clear Quest Test Manager, Flexi Financials.

Team Member, Team Lead and Onsite offshore Co-ordination

Responsibilities:

• Involved in Creation of Test Scenarios of the Business Area: Operations management for the following applications: QNXT, EDI Gateway, Health PAS Online, and Flexi Financials.Involved in mapping of requirements to the existing scenarios.
• Involved in Test Design and Execution of SIT and UAT Test Scripts in the Business are Operations Management using the following business applications
• QNXT, Health PAS Online, Flexi Financials, Letters, Reports, EDI, Business Relationship Management, Program Management.,Reversals and Adjustments and Letters, Process Manager
• Involved in creating, uploading and executing Test Scripts in Rational Manual Tester.
• Involved in raising and tracking defect using Clear Quest Test Manger
• Faced many challenges in creating test scenarios and test scripts by researching DSDs and QNXT, Flexi and Document Manager Applications.
• Involved in preparation of Estimates for test case points
• Involved in running SSIS Packages for Claim Payment Cycle run from QNXT Database to Flexi Financials Database to claims Payment,Reversals and Adjustments
• Involved in preparation of understanding documents for the business areas and HealthPAS component- Rx
• Involved in R&D of Rational Performance Tester Tool.
• Involved in R&D of Requirement Specifications documents and DSD for Claims Processing module, EDIGateway, HIPAA Validation, Flexi Financials Applications
• Involved in Manual Test Scripts Creation using Rational Manual Tester (Rational Manual Tester)
• Involved in Defect Tracking using Clear Quest Test Manager(Rational Tool)
• Involved in Execution of Test Scripts in Production for CMS Approval Activities
• Involved in UAT and Production Defect Testing

Confidential

Environment: Performance Testing

Team Member

Responsibilities:

• Had in Performance Testing and Load runnerAccomplished Cognizant L0 in Performance Testing and Load runner
• Involved in Creating Scripts in EAS RAMS Application.
• Involved in Conducting Per Radio Session for PerfRadio-PTCoE HYD Team.
• Involved in R&D of XWiki Enterprise for Performance Testing CoE.

Confidential

Environment: Automation Testing -QTP 8.2, Manual Testing

Team Member

Responsibilities:

• Involved in Creation of Test Scripts for the Mellon ASAP (Automated Stock Administrator’s Portal), where administration of Stocks and Shares done through portal for MIS
• Involved in Creation of Tet Scenarios, Test Cases, Test Matrix and Test Execution for the Well’s Release 7.2, 7.1.1 in BNYMellon ASAP (Automated Stock Administrator’s Portal), Participant Interface, and EPG.
• Involved in Creation of Requirement Traceability Matrix for the Well’s Release 7.2 in BNYMellon ASAP (Automated Stock Administrator’s Portal), Participant Interface, and EPG.
• Involved in Automation execution using VB Script and Script Tweaking of Regression Test cases for PI, an web Interface where Participant details are maintained for MIS
• Working in the QA Team helped to understand the Complex Business Flow of MIS and which in turn helped me in Creation and Execution of Test Scripts and Test Cases.

Confidential, Denmark

Environment: Manual Testing, Bugzilla

Team Member

Responsibilities:

• Creation and Execution of Integration Test cases for the administration modules.
• Creating Test Scripts using Quick Test Professional 9.0 for the claim-processing module and execution of test cases for the User Acceptance Test conducted by Mentor, Denmark.
• Sound knowledge in the functionality of the application helped me in the Functional, Regression testing of the entire application and to create test cases and test scripts.
• Creation and Execution of functional test cases for the Customer Service and Case Service Modules of TAS5.0 (Current version of TAS) and creating test scripts using Test Complete (quality assurance tool) for the Customer service module and also involved in build deployment of TAS4.0
• Responsible for Build and Deployment using C#.Net
• Received the Team Excellence for completing the phase II of Subsidy Management System in a short span of time with fewer defects.

Confidential

Environment: Development and Testing

Team Member

Responsibilities:

• Development of transaction and the administration modules using C# .net and Asp.net
• Test Design and Execution of test cases for the transaction and the administration modules( Functional, regression and GUI testing of the entire application )835
• Development of transaction and the administration modules using VB.net
• Test Design and Execution of test ( Functional, regression and GUI testing of the entire application )
• Responsible for Build and Deployment using C#.Net