SUMMARY:

• Confidential has a more than 15 years of project management experience encompassing IT Operations, IT Infrastructure, Software Application Development and various other business initiatives. This wealth of experience includes working with all areas of the organization and external vendors to implement new technologies and solutions.
• Confidential is an experienced PMP and certified Scrum Master having worked for a broad range of corporate and government clients driving the successful completion of many projects with budgets from $500k to $25 million dollars. These include data center build outs, IT infrastructure, enterprise application development, commercial software product development using Agile/Scrum and Waterfall SDLC methodologies.
• Established and operated 4 technology companies developing commercial software products and providing temporary staffing
• Sr. Project Management for numerous complex business and technology projects
• Program Management Office setup and operation
• Project Portfolio Management
• Data Center Operations and Service Desk Management
• Project Management, Program Management and Portfolio Management (PMI/PMBOK)
• Ability to manage multiple projects concurrently with on - shore and off-shore resources and vendors
• Problem solving and Critical Thinking
• Strong verbal and written communication skills
• Strong technical experience with the ability to solve problems and resolve conflicts
• Meeting facilitation with agendas, meeting minutes and follow-up action items
• Project Charters / Statement of Work, Issue and Risk tracking and resolution
• Project financials - Forecasted and Actual budgets including detail resource plans
• Executive status reporting and presentations
• International resource management (On-shore and Off-share) along with mentoring and team building experience
• Vendor management, partnership development
• Business Process Development, Change Management, Release Management and Environment Management
• CAT, Business Continuity Planning, Disaster Recovery Planning and DR Data Center Environment build out
• RFI and RFP preparation and reviews of vendor responses
• Contract preparation, review, negotiations and execution
• Company Mergers and Start-ups
• Large scale company audits
• Product and solution selling
• Commercial software product development
• Systems Analysis, Business Analyst and Application Development for Government Agencies and Commercial Clients
• Infrastructure Project Management (Data Center Build-out, Networks, Multi-tier Servers, Facilities, Information Security)
• Business analysis, business requirements, software designs, development, QC/Testing and implementation
• Software development (SDLC methodologies including Waterfall, Agile and SCRUM)- Certified SCRUM Master
• Managing Software development with legacy mainframe (+10 years), JAVA (10+ years), .NET (5+ years)
• Strong experience with QA, testing and release management processes and procedures
• Security Solutions (Software, Infrastructure), HIPPA, PII, CJIS
• Database and Data Warehouse designs, Data Migrations and Implementations, BI Reporting and Analytics
• Experience in MS Project, Project Server, Excel, PowerPoint, Word), SharePoint, VISIO, Kintana, Clarity, Quality Center, PPM
• Agile practices, JIRA, Rally

PROFESSIONAL EXPERIENCE:

Confidential

Consultant

Responsibilities:

• As a partner and Senior Project Manager, Mr. Engman provides excellence in managing and delivering a variety of business-critical initiatives for the following:

Confidential (Chapin, NC)

Sr. Project Manager Business Operations M&A

Responsibilities:

• GIS and HireRight merged in 2018 to become the largest global company providing domestic and international personnel background checks. I managed M&A activities planning the consolidation onto a single technology platform. This project management activities were focused on the business operations aspects of the merger and included customer communications, legal compliance, contracts, security reviews, operational readiness, product development and consolidation, customer migration planning, and customer service.

Confidential, Bloomfield, CT

Sr. Project Manager Vendor Management

Responsibilities:

• Managed Pharmacy business projects coordinating vendor deliverables for Pharmacy insurance claim processing involving Opioid prescriptions. Project deliverables required sensitivity to customer HIPPA data requirements and State specific regulations. The project used an Agile approach using JIRA and SCRUM practices to manage implementing vendor code changes and testing to implement new business requirements.

Confidential, Miami Florida

Sr. Project Manager

Responsibilities:

• Manage a variety of projects related to Oracle Sales Cloud CRM enhancements and integration to the company’s ERP, Master Data Management (MDM) and Datawarehouse Systems using JIRA Agile/Scrum practices.
• Managed OPS Office 365 rollout, MS Office upgrades, Windows 10, SharePoint and MS Security implementations including Azure. Coordinated all project activities with internal resources and vendor resources.
• Participated in organizational to introduce Agile business practices across the entire organization.

Confidential - Fitchburg, MA

Business Consultant

Responsibilities:

• Redesign an existing desktop application into a digital solution for the company’s Identify Profile Software Solution for a variety of markets including Corporate Human Resources, Personal Development, Team building, Psychological Assessment and Counseling. This initiative included defining and documenting new process flows, database changes and software changes to support a digital version of the software product.

Confidential - New Haven CT

Program/Project Manager

Responsibilities:

• Successfully managed the implementation of the company’s digital Veeva Sales Force Customer Relationship Management (CRM) and Confidential t Services commercial software applications into a new centralized cloud-based platform for their international operations in Canada, Australia, Asia and US regions. The project goals included reducing platform operational costs, improving data management, analytics and reporting. The project included formal QA testing of pharmaceutical data incorporating HIPPA and PCI US and EU standards. Implementation was completed in a short 6-month project timeline even while encountering many data quality challenges encountered from disparate legacy systems.
• Daily activities included the coordination and planning of program and project activities with Alexion’s internal information technology and business resources across the organization along with multiple vendors supporting the project initiatives for the various global regions. Responsible for daily project Scrum meetings, development of detail project plans, risk and issue management, problem solving,, executive meetings and reporting.

Confidential - Springfield MA

Program/Project Manager

Responsibilities:

• For the Financial Investment Division of MassMutual, I successfully managed the implementation of an entirely new business process and the development of new software applications critical to the implementation of the company’s new Eagle Star investment accounting system. The team completed this project within a record six-month time window even while encountering key changes to the software development technology platform. This program was critical to streamlining the transaction processing for accurate and timely accounting and reporting of the Corporate Financial Statements for the company’s stockholders.
• This required working closely with external Global Capital Market Investment Managers to coordinate implementing new trades transaction standards using a new third-party vendor, Brown Brothers Harriman for processing secure encrypted trade transactions using industry standard SWIFT guidelines and SFT. I managed a team of BA(s), developers and QA resources in the development of two new applications using Informatica and .Net using Agile/Scrum development methodologies. This initiative required the integration of automated job processing and data operations error handling process and procedures.

Confidential - Hartford CT

Senior Consultant

Responsibilities:

• Successfully collected 2015 project information working with business and technical leads to provide the required budgetary and business priority necessary to finalize the project 2015 Portfolio for the CIO for the Personal Insurance line division at Travelers.
• Participated in daily Scrum meetings for the development of PNC software development initiatives to track and update the backlog and ongoing sprints.

Confidential - Hartford, CT

Sr. Project Manager

Responsibilities:

• As a Sr. Project Manager for Confidential Insurance Company, Confidential successfully managed multiple data warehouse projects for the Commercial Insurance line of businesses positioning the company to better understand past product performance and how to position the company for higher profitability. The projects involved bringing multi-line (Auto, Property, General Liability, Marine and Umbrella) business data from separate disparate business systems into a centralized Enterprise Commercial Lines Data Warehouse. Daily responsibilities included detail project and resource planning using an on-shore and off-shore project model, served as a Scrum Master and managed daily stand-up meetings including business analysts, developers, architects, vendors and quality assurance, managed, change requests, risk and issue management through successful production implementation. Mr. Engman was also valuable providing mentorship to offshore resources during the on boarding and project engagement activities focused on grooming client centric technical and communication skills.

Confidential - Uncasville CT

Sr. Project Manager

Responsibilities:

• Managed the initial project phases of vendor selection for upgrading the organization’s PBX and Contact Center infrastructure to a Voice over IP (VOIP) solution throughout the casino and hotel. This included managing RFI/RFP and contracts from the bidding vendors along with vendor selection and project planning and startup.
• Managed the customization of Infinium’s CRM software application and systems integration to internal systems using SOA. Coordinated work with the Infinium PM, development team, internal development team and business SMEs to facilitate changes to the Infinium CRM product to support the Casino’s business requirements.
• Managed the successful implementation of Infinium’s HR Managers Self Service Software. This required working with the Human Resource department to define product customization requirements, vendor development team (Infinium), internal IT and HR resources to successfully implement the solution throughout the organization.

Confidential - Bloomfield CT

PMO/Sr. Project Manager

Responsibilities:

• Successfully managed the build out of a new PVS enterprise testing environments including the installation and configuration of Mainframe, Midrange, Distributed and Network infrastructure. Engaged with business application development teams and system engineers and Confidential Information Security to identify infrastructure requirements to support testing enterprise business software applications.
• Merger and Acquisition: Participated in the assessment and planning activities for integrating corporate business areas including Finance, Human Resources and Payroll after the Acquisition of the Healthspring Medicare Plan provider. This required working with business leads from each company to identify tasks required to successfully integrate the Healthspring systems and processes into Confidential ’s environment. Projects required HIPPA data requirements through the testing initiatives using data masking.

Confidential - Hartford, CT

PMO - Program Manager

Responsibilities:

• Provided leadership to quickly establish a new Program Management Office (PMO) for the company’s largest multi-state Unclaimed Property Audit. Personally, responsible for defining the processes, data, software applications and reporting required to support the audit process.
• Worked closely with corporate counsel and senior management of all divisions to develop a thorough process to support the handling of information throughout the audit process.
• Responsible for hiring project managers and technical support staff to assist with the audit process.
• Coordination of key audit activities with executives across many business areas, risk and issue management.
• Designed automated processes to support the handling of audit information between business areas and the auditors.
• Provided metrics and executive reporting of projects within the program.

Confidential - Bloomfield CT

Sr. Project Manager

Responsibilities:

• Responsible for managing many aspects of the IT infrastructure build out of a multi-million dollar enterprise Disaster Recovery (DR) facility located in Georgia. The infrastructure build-out included Mainframe, Midrange and Distributed Infrastructure using Virtualization and Data Replication technologies. Responsibilities included working with system and network engineers to ensure that the infrastructure was functional to support DR testing of the various critical business applications. This also included coordinating IT business application teams to successfully test various applications (Claims, Medicare, Pharmacy, etc) in the new DR environments. Key project initiatives also included the development of key processes for data masking of HIPPA sensitive data within the testing environments.

Confidential

Founder / CEO

Responsibilities:

• Day to day business operations, finance, marketing, sales and product promotions
• Guidance of software product features planning and management of software development
• Partnership development with IBM, ORACLE and NOVELL
• Garnered product recognition from industry analysts IDC, Forrester and AMI
• Raising of Venture Capital Funding
• Provided Project Management leadership and successful results for the following:

Client: Confidential

Sr. Application Manager

Responsibilities:

• Served as the Application Manager for the redesign and rewrite of the company’s Loyalty Marketing In-Store Retail Software Application used by many large chain national retail customers. Managed collecting customer requirements, UX design sessions, the development of the application and prototype using .Net technologies. Led Scrum meetings including on-shore and offshore development teams. Additional responsibilities included interfacing with customers to document requirements, project plan development, issue and risk management and overall budget management.

Confidential New Haven CT

PMO and Sr. Project Manager

Responsibilities:=

• Served as the PMO lead and Sr. Project Manager for the eBusiness department of the organization. Successful managed the development of the first digital internet Management Application used to support the organization across the globe. This included managing a team of twelve including business subject matter experts, BA(s), software developers, content writers and infrastructure leads. The new application integrated to the organization’s mainframe legacy database developed using a SOA Java and HTML architecture.

Confidential - Hartford CT

Project Manager

Responsibilities:

• Manage the consolidation of applications during MetLife’s Acquisition of Citi Group business division
• Managed the execution of a CAT Planning & Disaster Recovery (DR) test at Sun Guard’s offsite facility for the company’s software applications. Required working with the business leads, application software teams and off-site vendors to install and test the business-critical infrastructure, software application and data to conduct testing of these applications at Sun Guards off site disaster site.

Confidential

Sr. Project Manager

Responsibilities:

• Managed vendor custom software upgrades and data migrations to support new financial credit card products for Citi Group’s European markets.

Confidential - Bloomfield CT

S r. Project Manager

• IT Infrastructure upgrades, upgrades to security infrastructure and identity software products, upgrades to application software for pharmacy claim processing and payment processing.

Confidential - East Hartford CT/Irvine CA

VP Application Development and Consulting

Responsibilities:

• Managed the application development of a commercial HR software product. This product included the following integrated modules: Applicant Tracking, Employee Tracking, Flexible Benefit Management, Time, Attendance, and Payroll. Managed consulting services to the following clients: