SUMMARY:

• 8+ years of extensive experience in multiple roles as Business Analyst, Business Systems Analyst, Scrum Master, IT Manager, Jr. Developer and achieved titles like Modern Analyst, Organizational Analyst, the Peoples Champion with excellent understanding of various software development life cycle (SDLC) methodologies such as Waterfall, Agile, Hybrid Waterfall - Scrum framework and processes with good domain knowledge in Retail and E-commerce, Multimedia, Banking & financial services.
• Fine knowledge and comprehension of different software development methodologies such as Kanban and Scrumban, XP (extreme programming), Rational Unified Process (RUP), Scaled Agile Framework (SAFe).
• Highly-motivated, Innovative, Skilled-Listener, Excellent Negotiation, Proactive, Quick-Learning Individual.
• Certified Scrum Master with immense skills in facilitating the Scrum Ceremonies, User Story Workshops, the teams to better understand Scrum and increase the team’s overall productivity.
• Strong Leadership skills in handling multiple teams and Offshore teams and ability to effectively communicate with senior management, third party vendors, technical staff and Business users to improve business value. Excellent analytical skills to understand the Business process, functionality, cross functional requirements across various business units and translating them into requirement specifications in order to provide comprehensive solutions and understanding of project process and ability to analyze business problems and identify solutions.
• Experienced in writing Standard Operating Procedures which forms as a baseline document that consists of a set of guidelines and protocols for effectively executing the business processes.
• Experienced in conducting As-Is and To-Be (Gap Analysis) analysis and possess strong knowledge in carrying out processes for Risk Analysis, SWOT (strength weakness opportunity and threat) Analysis, Cluster Analysis, Change Management and perform Impact Analysis to assess the change and feasibility study. Ability to work under tight deadlines and multi-tasking to meet business objectives, scheduling meetings, negotiating and coordinating with software developers, solution architects and QA teams.
• Proficient in writing user stories (INVEST format) and handling the requirement churn. Efficient at facilitating Estimation techniques such as Planning Poker, T-shirt sizing, Relative Mass Valuation and Prioritization techniques such as MoSCoW method, Kano techniques and Business Value & Technology Risk Based. Engaged with Product Owners to successfully break down Epics into User Stories with INVEST Technique and helped the Scrum Team finalize Tasks for Sprint Backlog using SMART Technique.
• Maintained Sprint Burn-down Chart, Sprint Burn-up Chart, Product Release Chart, White Board in JIRA to keep track of the team's progress and the team's velocity for better estimation of the sprints. Highly skilled in various Requirement Elicitation Techniques and analysis such as client interviewing, job shadowing, Requirements workshops, survey/questionnaire and Joint Application Development (JAD).
• A Dedicated liaison between management, development team and business users with experience in collaborating with the design, technology, compliance/legal and operations teams for optimal solutions. Extensive Expertise in creating various artifacts including Business Requirement Document(BRD), Product Requirement document (PRD), Software Requirement Specification(SRS), Functional Requirement Document(FRD), Test Plan, Test Scenarios and Test cases as well as documenting project processes and procedures.
• Hands on various tools such as MS Word, MS Excel, MS PowerPoint, Atlassian Jira, Team Foundation Server (TFS), HP Agile Manager and MS Project Professional for planning, tracking and managing projects. Used A/B testing or Split Testing to understand page value and promotional effectiveness. Evaluated the pros and cons of various features to be provided by the business based on the industry trends • Managed requirements and tracked defects working with HP Application Lifecycle Management (HPALM) and HP Quality Center (HPQC) and well versed in conducting various types of testing including Smoke, Sanity Testing, Regression Testing, System Testing and User Acceptance Testing (UAT) and documented performance reports.
• Assisted Project Managers in preparing project plans, the Project schedules, establishing Milestones, work breakdown structure (WBS), maintained RACI chart to manage overall project risks and mitigation plans.
• Maintained a structured approach in organizing requirements to ensure that critical business rules and requirements are met. Maintained a Requirement Traceability Matrix (RTM) for efficiency • Proficient in creating UML Modeling like Activity Diagrams, Sequence Diagrams, Use case Diagrams • Expertise in creating Data Models such as Conceptual data model and logical data model in the form of entities and relationships to capture the user requirements properly in the underlying database.
• Expertise in developing User Interface (UI) Applications and professional Web Applications using Web Standards, HTML/HTML5, XHTML, CSS/CSS3, JavaScript, Bootstrap, AngularJS, JSP, DOM, jQuery, JSON, Ajax, NodeJS.
• Developed enterprise-level applications utilizing XML, JSON, Restful-based web services, JavaScript, HTML,AngularJSand a Modern UI framework such as Bootstrap.
• Experienced in front-end unit testing tools such as Jasmine and integration testing tool Protractor for AngularJS.
• Proficiency in HTML/CSS, JavaScript, JQuery, AngularJS, AJAX, JSON, XML.
• Practical knowledge of Data Warehousing architecture, implementation approaches, schemas, dimensional modeling and translating the business requirements into various types of dimensions.
• Cultivated experience in working with different web services such as HTML, WSDL, SOAP, UDDI, REST, JSON under various architectures such as Three/Four-Tier Architecture and Service Oriented Architecture (SOA). Involved in scripting business logic in the web methods of the web services and documenting the Web Service Level Agreement (WSLA) document through the use of XML
• Worked with the Scrum Master and Team to manage stakeholders expectations and create effective release plans.
• Supported the QA testing and ensured that the business requirements were being addressed in the test plans.
• Experienced in working with SME's from various business areas to identify (key performance indicators) KPI's and (service level agreements) SLA's for the Website Performance, Customer Acquisition, Lead Conversion, Customer Retention, Search Engine Optimization, CLA (call to action), CLV (customer lifetime value) and fulfillment.
• Own excellent communication, analytical and time management skills, with capability to handle new technologies and situations and an ability to lead, manage and work in challenging environments.
• Willing to relocate: Anywhere. Authorized to work in the US for any employer.

TECHNICAL SKILLS:

SDLC Methodologies: Waterfall, Agile: Scrum, XP, RUP, Spiral, Waterfall- Scrum Hybrid.

Graphical & Modelling tools: MS Visio, SharePoint Designer, Balsamiq, Wireframes, Mock-up screens

Project Management or Collaboration Tools: JIRA, Rally, MS SharePoint, MS Project, MS Office Suite, HP ALM, Version One, CMS, Unified Modelling Language (UML 2.0)

Testing Tools: HP QC, HP ALM, Code beamer ALM, SOAP UI, Oracle Application Testing Suite (OATS), Selenium.

Reporting & ETL Tools: SSIS, IBM Data Stage, SAP BODS, IBM Cognos, Informatica Power Center

Languages: Java, C#, Java Script, SQL, C, C++, Python, .NET

Webrelated Technology: HTML/HTML5, CSS/CSS3, JavaScript, JQuery, AngularJS, Bootstrap, JSON, AJAX, DOM, XML

Databases: Teradata, My SQL, Oracle 10g/11g/12c, MS Access, SQL Server

Data Warehousing: OLAP, OLTP, ODS, Data Marts, Data Modelling, Multidimensional Cube Operations (Slicing, Dicing, Pivoting, Roll-up, Drill-down)

Business Skills: Change Management, Capacity Planning, Offsite Maintenance, feasibility study, Elicitation Techniques, Standard Operating Procedures, Project Scheduling, GAP, Impact, SWOT, Risk & Cost Benefit Analysis

OS: Windows XP,7,8,10; Mac OS; Linux

PROFESSIONAL EXPERIENCE:

Sr. Business Systems Analyst

Confidential, Pennington, NJ

Responsibilities:

• Coordinating with the project manager to ensure process/standard implementation. Acted as a liaison between the functional managers, non-technical users, corporate customers and the IT team & Oracle development team. Compiled many documents including the BRD, FRD, assisted the development team in preparing the SRS, worked with the head of Operations and IT to design the BCP’s SOP which consisted of the change management capacity planning and treasury and credit operations guidelines. Managed stakeholders expectations, influenced decision-making (in favor of the project/program), and facilitated conflict resolutions. Installed the Migration Scratch Editorfor integrating the SQL commands with the Application Code. Actively involved with the Data Migration team and supervised the incoming data from the Teradata database to Oracle 12c & ensured that the migrated data is getting converted from T-SQL to Oracle’s PL/SQL
• Coached team to effectively provide solutions and advice to improve client financial well-being. Leads effective problem resolution. Process Implementations at multi-site development center. Institutionalizing & Conducting Quality Improvement Initiatives Conducting Projects Reviews and Audits Mentoring Delivery Managers and Project Managers with process implementations Performing Base lining activity as part of Waterfall documentation. Conducting Process Maturity Assessment, identifying the Gaps and fixing the same with Corrective and Preventive actions. Worked on the Visual LANSA framework along with the developers and architects to create windows and web applications over an existing framework. Assisted the developers and security analysts while working on Secure Oracle Auditor for the security assessment. Worked on Oracle Enterprise manager and the Business process manager to manage the
• IT infrastructure and I also worked on Cognos and Core metrics for analytics and identifying business solutions Managed priorities through planning and execution to drive all aspects of branch performance, including individual expectations for outside business development. Managed a global project team (off-shore/on-shore, cross-functional/cross-cultural). Assisted in developing the Project Management Plan - including subsidiary management plans for Risk, Requirement, Quality, Communication, Change, and Process Improvement. Created Baselines for triple constraints (Scope, Schedule, Cost), and planned for risk mitigation strategies along with determining the amount needed as contingency reserve. Created and maintained project artifacts including but not limited to Work Breakdown Structure (WBS),assisted the PM in preparing the RACI Chart, Change Log, Issue Log, Risk Register, and Stakeholder Register
• Acted as a trustee and steward of the Project Management Methodology by serving as a vocal advocate and continuously improving the processes, tools and templates. Ensured that all project changes and decisions were logged and managed accordingly Mentored other project managers on Project Management best practices. Performed Root Cause analysis to understand functional/business production issues and provided required solution options to resolve them. Reviewed Issue Log, Change Log, Risk Register periodically and ensured timely responses/resolutions. Assisted the Developers in creating the FCDB mobile applications with Angular.js using web storm. Ensured project documents were complete, current, and stored appropriately following company's policies/ procedures.

Environment: Scrum/Waterfall Hybrid, JAVA, Angular.js, GitHub, Microsoft.NET, HTML, Windows, VMware, Oracle, SQL, UNIX, MS Project, MS SharePoint, QC, Visual LANSA Framework, Oracle SQL Developer, Secure Oracle Auditor, Oracle Enterprise Manager, Code Beamer ALM, Core Metrics, BPEL, IRM.

Scrum Master/BusinessSystemsAnalyst

Confidential, Pittsburgh, PA

Responsibilities:

• Made sure that the Approval process happened at the right time along with the consent of functional managers when there was a deployment in SATS Involved in setting up the Near Field Connectivity(NFC) devices with the architects and assisted them in creating the blueprint for the entire SATS architecture.
• Followed a structured approach to organize requirements into logical groupings of essentialbusiness processes,businessrules, information needs and insured that critical requirements are not missed
• Involved in planning, execution, coordination of entire testing (QA) life cycle
• Developed strategies for Test Planning, Test Case Designing, Test Scheduling, Test Estimation, Test Execution and Defect Tracking
• Assisted the QA team in System Integration Testing andBusinessin UAT.

Environment: s: C#, MySQL, RFID and NFC tag Class Libraries, MS Visual Studio, Agile/ Scrum, Bugzilla, Jira, SDLC, Visio, Quality Center, SQL Server, MS Office, MS Project.

Business Systems Analyst

Confidential, Salt Lake City, UT

Responsibilities:

• Extensive use of MS Project, MS SharePoint (used as the library for Project documentation and the communication of Project information). Collaborated with colleagues and managers to analyze service delivery and streamline the customerservice experience.
• Gatheredbusiness,system, and functional requirements by conducting detailed interviews withbusinessusers, stakeholders, and Subject Matter Experts (SME s).
• Responsible for mapping EDI X12 data into XML and then to the FACETSsystemusing Extreme translator.
• Gatheredbusinessand functional requirements based on the project scope and SDLC.
• Interacted with client,businessanalysis, lead developer and team members for Requirement and functional specifications and technical architecture.
• Used data modeling and developed Use Cases, Class Diagrams and Sequence Diagrams using Enterprise Architect (EA/UML).
• Used Waterfall Methodology for regular and requirements and continuous delivery of useful and working software.

Environment: Waterfall methodology, XML, MS Word, MS Excel, MS Access, MS Project, Microsoft Project, Rational Rose, MS Visio, CMS(SharePoint)

Scrum Master/Business Analyst

Confidential

Responsibilities:

• Discuss with PO and Stakeholders from business unit to define the scope of the project Interact with user groups to derive the Business Requirement Documents (BRD) Work with Project Managers, Senior Management, Experienced Traders and other stakeholders to define project scope, plan and requirements
• Conduct detailed and comprehensive business analysis by working with other BAs, IT developers, traders, financial analysts and end-users, in order to identify system and operational requirements and improvements Collect and gather requirements to contribute to the Risk/Return Analysis, and Portfolio Optimization and Diversification Conducted one-on-one meetings with the project SMEs (in person or by phone) to gather the requirements Utilized Scrum and conduct Use Case diagram and Sequence diagram Acted as an interference shield, impediment remover, all time facilitator & embraced scrum in all the levels of the value chain Time boxed all the ceremonies Facilitated and scribed JAD sessions, user meetings and interviews to extract business requirements documented using Use Case Modeling, Process Flow diagrams and BRD, SRS, FRD, NFRD documentation. Review PGS (Product
• General Specification) Document with development team Perform extensive requirement analysis including data analysis and gap analysis to create and develop new functionality to meet business needs Turn business requirements into detailed FRD on those data and get sign off from users Understood the business logic
• User Requirements and test-objectives to develop test plans, test cases, and test case execution using Test Director. Assist in creating Test Plan and Test Cases based on BRD, FRD and product knowledge and create test queries to automate migration tests. Assist in performance tests, reviewed test results with development team and found solutions to improve applications' performance Work with QA team on conducting user acceptance testing (UAT) and involved in preparing a detailed user manual for all the applications. Conduct the change request and defect tracking using Bugzilla for utilization by the developers and the QA team Coordinate with development team to Track change requests and monitored workload and schedule Attend weekly status review meeting with PMO team to report latest progress and issues found in the project Provide production support after each module goes live and run ad hoc analysis upon request

Environment: Scrum, Sybase Power Designer, Microsoft Office Suite, Microsoft Visio, SnagIt, Silk Central, Microsoft SharePoint, MS Project, SQL, Java, Oracle

IT Manager/BSA

Confidential

Responsibilities:

• Worked with developers to design and create application prototypes. Demonstrated the prototypes toIT, Business users, management and directors.
• IT Documentation; Updating and maintaining IT-Inventory along with preparing PRMs, POs & invoices for the IT Department.
• Worked in current account, financial credit and credit risk teams as a developer. Managed end to end development process and was involved in maintaining the quality of the software by identifying and fixing bugs.

Environment: Flexcube FCDB & FCUBS, Cognos 10.2/10.1, Transformer, Report Studio, Query Studio, Metric Studio, Oracle 10g, Erwin, PL/SQL, Data stage, UNIX.

Jr. Developer

Confidential

Responsibilities:

• Gathering requirements for business User interface designer and webdeveloperfor enterprise application development. Built and developed web - pages using AngularJS framework, JavaScript and jQuery in conjunction with JSP, HTML, CSS and Bootstrap. Wrote/MaintainedSQLqueries for data extraction and reporting, performing data conversions (ETL) from several client data sources. Involved in Requirement Analysis, Design, Development and Testing of the risk workflow system. Involved in the implementation of design using vital phases of the Software development life cycle (SDLC) that includes Development, Testing, Implementation and Maintenance Support. Participated in Code Reviews of other modules, documents, test cases.
• Performed unit testing using JUnit and performance and volume testing.
• Implemented UNIX Shell to deploy the application.
• Worked on template based design concepts using HTML5, CSS, JQuery and JavaScript code. Worked on writing queries to insert, update and deleted operation in MySQL. Developed Action Script functions for event handling, response handling and error handling. Coordinated with UX designers and developed static content using HTML5, CSS3 and AngularJS Developed product expertise for creating appropriate solutions and customer service/selling skills.

Environment: Waterfall, JDK1.6, MySQL, Adobe Flash 4.0, Action Script 3.0, MXML,AngularJS1.2.16, Adobe Flash Player 10, Maven 2.2, JSP, CSS, Flash Player 9 / 10, Apache Tomcat Server 6.0, Eclipse, Flash Builder plug-in 4.0.