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Senior Project Manager Resume

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SUMMARY:

  • “ Confidential has been a valued member of my team and a contributor to the success of our organization. Marc’s contributions have been recognized twice during his assignment at Confidential . I am pleased to be able to recommend him to you ”
  • “ Confidential has always been willing to do whatever was necessary to ensure the success of our project and of our entire organization. He truly brings new meaning to the phrase ‘willing to go the extra mile’.”

TECHNICAL SKILLS:

Technology and Tools: Microsoft Project (since ver. 1) MS Project Server PlanView Open Workbench / Super Project WB Clarity Serena PPM Innotas SharePoint Visio Microsoft SMS (SCCM predecessor) HP Open View Cisco Works DataViz PowerPoint Manufacturing: Industrial, Defense, Pharmaceutical, Oil & Gas Retail Distribution Government Insurance Banking and Financial Services Health Care Transportation: Airline, Automotive

PROFESSIONAL EXPERIENCE:

Confidential

Responsibilities:

  • Develops cost - effective and practical approaches to hardware, software and services upgrades as well as major business-changing initiatives driven by events such as mergers, acquisitions, divestitures.
  • Designs innovative solutions to complex problems, significantly reducing deployment budgets, schedules and risks.
  • Creatively and efficiently deploys new technologies, thereby adding additional value and saving clients time, money and pain.
  • Designs approach and executes solutions to changing realities in primary, secondary and tertiary data centers.
  • Adds / upgrades / replacements of core routers and switches, data circuits, power and power distribution, cooling, fire-suppression systems, server farms, storage area networks, environmental and access controls, and more.
  • “Rationalizes” server and storage infrastructures and manages consolidation, migration, and virtualization strategies.
  • Defines project requirements and objectives; creates RFP’s and SOW’s; evaluates alternatives and potential vendors; develops Business Cases, Project Charters, Project Plans, and Work Breakdown Structures.
  • Validates Proof of Concept; manages Pilot and full-scale deployments; manages “Run Book”; transitions to support and client acceptance. Documents lessons learned, and completes knowledge transfer and project closeout.
  • Manages budget, resources, and issues. Effectively communicates at all levels of the organization from hourly workers to project stakeholders and senior management.
  • As a member of the PMI, helped edit revisions to the Practice Standard for Work Breakdown Structures (WBS) - a supplement to the Guide to the Project Management Body of Knowledge (PMBOK).

Senior Project Manager

Confidential

Responsibilities:

  • Oracle, MS-SQL and Sybase database server migrations, backups, tools and monitoring
  • Backup strategy, processes and tools, SLA documentation and testing (proof of ability to successfully restore from backups)
  • Assisted with testing scenarios for off-shore Service Desk. Created new “scorecard” to better reflect client expectations and Service Desk capabilities
  • Managed multiple Project RAID Logs and RACI matrices, communications plans and issues escalations
  • Participated in multiple vendor daily operations calls, Project RAID Log reviews and CAB meetings
  • Assisted in documentation of outages and issues, root-cause-analysis and required process improvements

Confidential

Responsibilities:

  • Responsible for coordinating scheduling and communications for two server storage migration projects. Identified IT, business and applications owners. Coordinated schedules, notifications, outages, approvals and related communications. Coordinated cut-over and planning meetings, reported status, escalated issues and expedited approvals to keep project on track while meeting the needs of all affected parties (including IT, business owners and end-users).

Confidential

Responsibilities:

  • Primary Data Center environmental systems; evaluation/upgrades/segregations of environments for “Tier 1” applications and systems; development of options analysis and proposal scoring system for Mainframe Rationalization Project; RFP creation for “buy vs. build” analysis of line-of-business application for Medical Examiner’s Office.

Confidential

Responsibilities:

  • Devised approach, project plan, budget, and schedule, and managed deployments for a Windows 7 migration project. Worked with SME's to create custom scripts, policies, deployments, customizations, and modifications. Managed exceptions and addressed incompatible mission-critical applications.

Confidential

Responsibilities:

  • Developed project plan and roadmap for 2012 deployment of comprehensive security and access controls upgrade at nine defense manufacturing facilities. Evaluated and selected vendors and technologies including electronic turnstiles, video cameras, two-way intercoms, proximity card readers and new servers and software. Coordinated building modification requirements, canopy design and fabrication specifications, boring, cabling, and wiring requirements (data and AC power).

Confidential

Responsibilities:

  • Managed software development, testing, deployment, and infrastructure remediation for the TriCare military health insurance plan. Using CMMI Level 2, managed testing, merging of new code and deployment of new custom software. Coordinated resources to complete build-out, testing, and remediation of key components of the new deployment environment.

Confidential

Responsibilities:

  • Successfully managed two major infrastructure projects concurrently:
  • DC Timekeeping: $1M+ comprehensive upgrade of the Kronos timekeeping system for 12 distribution centers (supporting Retail and E-commerce). Deployed four multi-tiered environments on-time and under budget. Implemented Oracle database Metro Mirroring to maximize availability. Coordinated the deployment of 130+ new time clocks.
  • LP Remote Monitoring: Installation of new T1 circuits / routers / switches to permit remote monitoring of store surveillance cameras. Deployed 46 sites, saving $40,000 in circuit deployment costs and delivered additional value of more than $35,000.
  • Additionally, assisted with planning for five other projects. Worked with PMO, VMO, Change Control and Storage Management to streamline processes and procedures to keep projects on track, while meeting documentation and control requirements.

Confidential

Responsibilities:

  • Assisted various Confidential Business Units in implementation of new applications and new or upgraded infrastructure and technologies. Coordinated the activities of multiple domestic and off-shore hardware, software, and services vendors (IBM, EDS, Satyam, SAIC, Wipro, et al). Successfully deployed projects for virtually all divisions.
  • Team member of a major web-based n-tier off-shore application development project which was a finalist for the 2007 Confidential Helios for substantial Performance Improvement and Enhanced Functionality. Project was completed on-time, within budget, and is currently returning over $40M to Confidential ’s bottom line.

Confidential

Responsibilities:

  • Successfully completed a digital imaging project for Confidential finance department that eliminated high-cost US-based accounting department with significantly lower cost off-shore solution. Collaborated with managers, controllers, key department employees, imaging vendor, and off-shore resources. The solution saved millions of dollars over several years. Coordinated and streamlined review and approval process to keep project moving forward during busy holiday travel and year-end close periods.

Confidential

Responsibilities:

  • Successfully completed an enterprise Active Directory design project for this Fortune 25 company. Worked with management, enterprise IT, business unit IT management and staff including off-shore AD design team. Gained consensus for the approach and multiple design elements including WINS, DNS, OU, GPO’s, and Schema, including “role-based access” (Identity Management). Additionally, designed a creative solution to accommodate unique requirements of FDA Certified Domains. Created the implementation partner RFP and assisted with the vendor selection process. Assisted in the creation of this strategic project implementation funding request. Used a consensus-based decision making process to obtain buy-in from the heads of disparate business units.
  • Managed a total of 14 infrastructure projects at one time. Projects included: desktop OS security patching, new logistics center openings, overnight conversion of 62 K-mart stores into Sears and Sears Grand stores, major LAN/WAN/Voice build-outs, PC deployments, software packaging and distribution, printer selection and replacements, server moves / upgrades / migrations, application and database upgrades, Active Directory Domain Controller deployments, web-server and e-Commerce deployments, software development tools selections, and the relocation of several entire departments and "lights out" migration of an entire data center.
  • Patching Improvement Project: Evaluated current systems, identified issues and opportunities for improvement of Field Force desktop patching processes and tools. Worked with Consulting & Integration, Architecture & Engineering, Help Desk, Enterprise Security, Field Support Services and others to determine best solution. Documented industry "Best Practices", current "State-of-the Art" and likely future developments to allow Northwestern Mutual to make the "right" decision at that point in time. Recommendations saved NM hundreds of thousands of dollars during the first year alone.

Confidential

Sr. PM / Infrastructure Architect

Responsibilities:

  • Lead PM and Infrastructure Architect for Consulting Company, specializing in large systems rollouts, major applications upgrades and deployments, large-scale moves and migrations, and major LAN/WAN upgrades to support new technologies such as VOIP, WiFi, eCommerce, and Data Mining. Helped clients implement changes to processes and procedures to achieve on-going efficiencies and best-in-class performance.

Confidential

Architect and Project Manager

Responsibilities:

  • Initially as a contractor and later as an employee of Galileo, created network designs and drove the formal design acceptance and approval process. Provided project management services to deploy solutions in the UAL World Headquarters data center, Credit Union Headquarters, and at major airports and major client sites. Assured that projects were implemented on-time and under budget.

Confidential

Technology Coordinator / Project Manager

Responsibilities:

  • Provided design, deployment, management and support of the North American wide area network (WAN) for the world’s third largest steel company. With the IT Manager, built the IT organization and infrastructure to support 35 remote offices of seven different organizations in the US, Canada and Mexico. Provided a high level of service and services, with an IT budget of less than 3% of gross sales. Marketed IT services to affiliated (not wholly owned) companies, thereby moving IT department from a strict cost center towards a profit center.

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