End to End Business Systems Analyst Resume

SUMMARY:

A Senior Systems Analyst/Business Analyst with over 25 years experience serving highly competitive business environments. Skilled troubleshooter adept at analyzing and implementing systems and procedures to improve business efficiencies. Known for being an effective communicator capable of prioritizing multipletasks, while meeting deadlines and achieving high quality work. Natural ability to thrive on new challenges and assimilate easily into international cultures and environments with professionalism and diplomacy.

TECHNICAL SKILLS:

Hardware: IBM Mainframe (CIS/DB2, CIMS, ARMS, ADABAS, ICSS)

Software: MS Word, MS Excel, MS Outlook, MS Project, MS Access, Lotus Notes, RMT (Request Management Tool), Powerbuilder(rudimentary), Uniface(rudimentary), Query Analyzer (SQL), Prophet 21, Crystal Report Writer, Sharepoint, Visio

Operating Systems: MVS, UNIX

Programming Languages: PLI, SQL, DB2, QMF, JCL, COBOL, Shell Script Programming

Utilities: TSO, ISPF, DB Delivery, Fileaid, Endevor, Vi Editor

PROFESSIONAL EXPERIENCE:

Confidential

End to End Business Systems Analyst

Responsibilities:

Support implementation of MRO, VSAM RLS, Coupling Facility, and Vision Plus (Single Image) to create a Parallel Sysplex environment
Utilize SDLC Waterfall and Agile methodologies on multiple projects/sub projects
Support Project Manager by scheduling, chairing, and documenting various meetings and workshops with business users in support of business analysis activities
Analyze, evaluate and review business systems and end user needs in order to deliver, verify and validate deliverables
Prepare Project Charter, provide inputs to collaborative Requirements Documents, Test Plans, and Implementation Plans
Monitor project progress by tracking action items, resolving issues, publishing progress reports, and recommending corrective actions
Manage documents in Sharepoint and ensure required approvals and sign - offs are obtained

Confidential

Information Systems Analyst

Responsibilities:

Optimized data in Prophet 21 database. Removed duplicate items, data cleansing, set up customer classes, sales rep territories, and product classes enabling more detailed, in-depth reporting capabilities.
Analyzing of data to determine anomalies and identify, resolve and document issues and resolutions
Created a multitude of reports and queries for reporting month and year end sales, purchasing, financial, and customer information utilizing Crystal Report Writer and Microsoft Access.
Developed and documented procedures aimed at streamlining year end warehouse inventory counts, considerably reducing the amount of time required to complete the year end activities.

Confidential

Senior Programmer Analyst / Senior Business Analyst

Responsibilities:

Requirements gathering, Application Design, Coding, Testing, Implementation and Documentation
Conducted feasibility studies, prepared system proposals and provided written estimates as a result of analyzing client requirements.
Identified any potential project risks and issues and made recommendations to mitigate the identified risks and escalated them when appropriate.
Evaluated current processes to determine impact of changes and enhancements for all stake holders within the various application parameters.
Maintained data integrity of the billing applications through to financial reporting and general ledger feeds through daily reconciliation processes.
Provided 24 x 7 application support and maintenance of a De-Regulated CIS Utility Billing Application which covered from meter to cash.

Confidential

Programmer Analyst

Responsibilities:

Drastically improved individual client office efficiencies by co-writing a wealth of computerized applications involving sales analysis, order entry, equipment inventory, service/parts billing, credit card payments, and customer remote access.
Selected to represent the Company at industry trade shows to promote the merits of the Remote Access System which was developed and implemented by myself and one other co-worker.

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