We provide IT Staff Augmentation Services!

Senior Program Manager Resume

0/5 (Submit Your Rating)

Minneapolis, MinnesotA

SUMMARY:

  • A broadly experienced business advisor, program manager and enterprise solution architect focusing on enterprise business and technology architecture, systems integration, mergers & acquisitions, and information delivery and process/workflow development & resource management. Has the competence to play a key role in the areas of strategic enterprise - level architecture, information technology data and business modeling, architecture, program & project management and analysis.
  • Metadata Management, Sparx Enterprise Architect, Omnigraffle, Visio; CObIT, ITIL, SOx and ISO/17799; SDLC; PM Methodologies; BDD, Rational, Agile, Lean and Scrum; Jira, Pivotal Tracker, Basecamp, Elementool, Microsoft Operational Framework; Microsoft Project Server; TFS, Clarity, PPM Workbench, Rally, Symphony/Platform, C2, SalesForce.com, Version 1
  • Retail and Commerce, Global Manufacturing, Financial Services/Mortgage, Governmental & Agencies, Medical and Confidential, Pharmacy Benefit Management, Transplant Services, Enterprise Shared Services, Non-Profit, Service Providers/Consulting, Insurance, Product Development & Management, Global Software Sales & Operations, Capital Markets
  • Led a program team of diverse business leaders, integration teams, developers and on-site and offshore quality team members to develop, enhance and support core features & capabilities for a major consumer electronics organization
  • Responsible for adopting and managing several mid-swing programs to implement and integrate an external profitability analytics suite for reporting product, project, customer, SKU, vertical, accounting unit, business unit, etc. and integrating and deploying within the existing data warehouse infrastructure environment.
  • Responsible for adopting a mid-swing initiated project and guiding it back on track from a requirements- and architecture-artifact development, communication, delivery assurance, business resiliency, design, development, deployment and production support perspectives.
  • Actively guided and coordinated the ITS organization to provide requirements, design and mentorship within the PMO & Information Delivery and Integration Management implementation patterns within current and future investment initiatives and project execution

TECHNICAL SKILLS:

Tools: /Methods: Metadata Management, Sparx Enterprise Architect, Omnigraffle, Visio; CObIT, ITIL, SOx and ISO/17799; Software Development Life Cycle; Many Project Management Methodologies; BDD, Rational, Agile, Lean and Scrum; Jira, Pivotal Tracker, Basecamp, Elementool, Microsoft Operational Framework; Microsoft Project Server; TFS, Clarity, PPM and Workbench, Rally, SharePoint, SalesForce.com, Version 1

Program/Project Management: Business Strategy and Transformation; Business Roadmap Planning and Execution; Organizational Capability Management; Emerging Technology Management; Project Planning and Development; Security Assessment and Mitigation; Risk and Compliance Management; Communication Management; Scope Development and Management; Resource Management and Planning; Vendor Selection and Management; Release Management; Outsourcing Management; P&L/Budget Management; Implementation and Deployment; Business Resiliency Management; Delivery Assurance; Migration Control Management; PMO Integration & Prioritization

Architecture/Analysis/Design: Enterprise Migration and Integration; Business and Technical Analysis; Process Modeling; Domain Modeling; Database Schema Modeling; Artifact Dependency Modeling; JAD Facilitation; Technical and Business Use Cases; UML, XML, XSD, Infrastructure Availability and Scalability; BC & DR; SaaS/Cloud/Virtualization; Security Analysis; Zachman; 4+1 View Model, TOGAF, Patterns, Capability-Driven Design, Scenario Modeling; PMO Integration

PROFESSIONAL EXPERIENCE:

Senior Program Manager

Confidential, Minneapolis, Minnesota

Responsibilities:

  • As a Program Manager mentor, I established toolset utilization and repeatable processes for Requirement Management Intake and Initiation within the organization’s Data Management competency. The primary focus was to create a Clinical Data warehouse for use with in the organization and partners.
  • Established priority and managed the planning, design and daily custom and standard forms development, with progressive integration with the client’s HRIS systems.
  • Extensive exposure and partnership within the Business Intelligence technology group.

Senior Program Manager

Confidential, Minnetonka, Minnesota

Responsibilities:

  • Was responsible to create a toolset of repeatable processes to reconcile the accounts of all of their client accounts to close the fiscal year’s balances. This also included weekly, monthly, quarterly and ultimately yearly.
  • Reporting and Analytics within the Business Intelligence stack.

Senior Program Manager

Confidential, Eagan, Minnesota

Responsibilities:

  • Based on the merger between Health Partners and Park Nicollet, leadership had prioritized the development of a combined Clinical Data warehouse. I was their Program Manager to initialize, facilitate design between both organizations and transition business change management processes to a new FTE.
  • Extensively worked with the Data warehouse and Business Intelligence Reporting and Analytics teams, both on- and offshore.

Senior Program Manager & Architect

Confidential, Minnetonka, Minnesota

Responsibilities:

  • Managed, escalated and developed patterns and practices for the implementation of large client requirements, design, change requests within the platform offering of a SaaS/Cloud Solution, along with full Integration with client-partners for a candidate “Onboarding” process.
  • Established priority and managed the planning, design and daily custom and standard forms development; with progressive integration with the client’s HRIS systems.
  • Heavily partnered with the Talent Portal, workflow configuration and task management development- and business-stakeholders
  • Establishing the governance and enforcement policies and tollgates within the budgeting, prioritization, and ideation and project initiation, along with the project checkpoints to validate business value, budget feasibility, and resource forecasting and architecture alignment.

Program Manager & Architect

Confidential, Minneapolis, Minnesota

Responsibilities:

  • Leading and planning development, quality assurance and business analysts throughout the SDLC framework and process to bring projects, within the programs, to completion within budget and timeframes.
  • SharePoint site designer/architect for Capital Markets Solutions, Enterprise Risk Management, and Hedging
  • Establishing the governance and enforcement policies and tollgates within the budgeting, prioritization, and ideation and project initiation, along with the project checkpoints to validate business value, budget feasibility, and resource forecasting and architecture alignment.
  • Leading a project team of diverse business leaders, integration teams, developers and quality team members to develop, enhance and support core features and capabilities for Ameriprise Hedging applications
  • Manage a virtual cloud-based grid-platform of 4500 cores to process over 270 million transactions, twice a day for liability exposure and asset risk.
  • Extensively worked with the Analytics teams within Business Intelligence, from both a business prospective and a technology ODM platform.

Program Manager & Architect

Confidential, Plymouth, Minnesota

Responsibilities:

  • Migration from custom in-house development tooling to Oracle Applications, including CRM, Finance (GL, Assets, Liabilities, Warehouse Distribution, Logistics/GIS and all of the ERP suite, along with cloud integration.
  • Leading and planning development, quality assurance and business analysts throughout the SDLC framework and process to bring projects, within the programs, to completion within budget and timeframes.
  • Establishing the governance and enforcement policies and tollgates within the budgeting, prioritization, ideation and project initiation, along with the project checkpoints to validate business value, budget feasibility, and resource forecasting and architecture alignment.
  • Consulting with executive leadership and resource managers to align skillsets and resource bandwidth to corporate goals, business capabilities and technology roadmaps; along with EPMO alignment & integration.

Business Solutions Architect

Confidential, Bloomington, Minnesota

Responsibilities:

  • Facilitated the creation of Solution Definitions for Claims Services & Adjudication IT Projects, outlining high-level requirements and conceptual design solutions for business problems and priorities.
  • Provided guidance to IT Infrastructure and Application teams on Architecture’s Framework, Patterns, Best Practices, approved Technologies, external SaaS integrations and tools/solutions.
  • Led the development, implementation and communications of Architecture Roadmap Strategies to ensure that technical systems are scalable, reliable, secure, supportable, and achieve Business and IT performance and budgetary objectives; along with PMO alignment with sequence and slotting of initiatives.
  • Presented Architecture concepts and ideas both verbally and in writing to executive staff, business sponsors and technical staff to ensure that all of IT and its business clients understands and supports the Architecture direction.
  • Produced system integration requirements and solution options to support the business/operations needs to support the acquisition of Confidential .
  • Established solid relationships with approved vendors and industry analysts and led their Product Demonstrations and Proof of Concepts for the business leaders to ensure that ESI is knowledgeable of the latest technology trends.

Program Manager

Confidential, Richfield, Minnesota

Responsibilities:

  • Constructed a dedicated team of technical architects, UI & backend developers, analysts (product, integration, data, web analytics, quality & operations), copywriter, user experience information architects, designers, and functional test automation scripters to operate as a capability program team and integrate with the enterprise.
  • Worked in partnership with the Product Owner, Web Directors, business unit leadership, executive management, cross-functional teams, in-flight project teams, technology groups & partners to proactively communicate priority, release impacts, feature timing and to align on risks & mitigation strategies.
  • Actively managed, facilitated and contributed to the release plan, sprint schedule, priority sessions and story backlog management for the capability and align with the release & operations management.
  • Created and controlled the overall release plan, including management of detailed engineering integration task level stories, itemized capacity forecast, invoice actuals & financial accruals, risk & issue management and change management actions & escalation; along with integration with several PMO’s within the enterprise.
  • Partnered with business operations teams, security analysis, performance testing, integration validation, functional test automation, and regression testing to ensure that the .com Commerce Capability solution is ready operationally.
  • Business Intelligence Reporting and Analytics capabilities were the primary avenue to prove the transaction results.

Program Manager

Confidential, Richfield, Minnesota

Responsibilities:

  • Actively facilitated and contributed to the feature roadmap, sprint schedule, priority sessions and backlog management for the capability control, enhancements & integration aspects of the current and iterative applications, along with the release & support management.
  • Developed, monitored, and controlled the overall project plan, including development of supporting detailed integration task level schedule, itemized capacity forecast & budget, risk management plan, issue management plan, release schedule and change management plans; along with PMO integration with the enterprise.
  • Managed multiple vendors (Wipro, BBTG/Accenture, TAJ Recursive Awesome, Genesis10 & STAR Collaborative) and internal business and technical teams to deliver work on schedule, inside budget, and within agreed upon scope.
  • Partnered with business operations teams to ensure that the mobile solution developed is ready for transition from project state to operations, along with architecture compliance with external SaaS/Cloud implementations.
  • Proactively collaborated and aligned with internal integration teams to associate current and upcoming ability to in corporate capabilities and provide: requirements, test planning, smoke testing & monitoring guidance.

Information Management Architect & Manager

Confidential, Vadnais Heights, Minnesota

Responsibilities:

  • Partnering with business leaders to develop and execute the strategic technology plan for the organization within the context of company goals and objectives to support company portfolio & acquisition activities.
  • Actively managing the lifecycle of standard elements required to implement and sustain an overall information quality management discipline. This includes information management and business intelligence architecture strategies, technologies, standards and best practices initiatives.
  • Providing architectural oversight and governance for projects in the information management domain as well as other application projects that emphasize structured data or management of unstructured information environment, within the newly created Business Intelligence platform.
  • Led defining the enterprise information architectural vision, strategy, principles and standards and acquiring buy-in from stakeholders, IT leadership and other executive leadership.
  • Continually defining sets of methods, tools, standards and metrics that provide rigor to business analysis and requirements management. Ensuring that standards are effectively communicated across all relevant business units and IT groups with adherence.
  • Providing the architecture, high-level design and tool standards for IM and mandate that all of the components and groups work seamlessly together across the BI Architecture.
  • Accountable to maintain the Business Intelligence portfolio and roadmap, seeking periodic input from a Steering Committee made up of key business owners / executives.

ITS Project & Program Manager

Confidential, St. Paul, Minnesota

Responsibilities:

  • Actively guided and coordinated the ITS organization to provide requirements, design and mentorship within Information Delivery and Integration Management implementation patterns within current and future investment initiatives and project execution; established a governance model to ensure consistency to evolving internal principles and realize implementation standards within the scope of measured initiatives.
  • Responsible for adopting and managing several mid-swing programs to implement and integrate an external profitability analytics suite for reporting product, project, customer, SKU, vertical, accounting unit, business unit, etc. and integrating and deploying within the existing data warehouse infrastructure environment.
  • Led numerous functional and non-functional requirement discovery sessions with all affected business units without requiring the capacity of blown-out use-case realizations to flesh out technical impact and architecture building blocks.
  • Responsible for adopting a mid-swing initiated project and guiding it back on track from a requirements- and architecture-artifact development, communication, delivery assurance, business resiliency, design, development, deployment and production support perspectives.
  • Provided technical guidance to management regarding architectural concerns within the realm of change management and the impacts to the EPMO sequence and slotting of current, imminent and forecasted projects.
  • Established a Master Data Management infrastructure and architecture platform to support an enterprise-level integration hub; initially to support an enterprise view of Customer; subsequent waves to include Product, Order, Configuration, etc. Including Business Intelligence and Analytics (both business and technology).

Architecture Office Program Manager & Enterprise Architect

Confidential, Eagan, Minnesota

Responsibilities:

  • Accountable to create an organizational Enterprise Architecture competency; including principles, standards, implementation patterns, and an operational governing body (Architecture Review Board) to provide guidance, recommendations and architecture compliance to current and in-process projects and infrastructure initiatives and IT foundational strategies.
  • Envisioned, scoped and managed the Institutionalizing Capability Management program which included a multi-year Investment Roadmap to align to the organizational value-map and heat-gap-closure initiatives & the current tactical Execution Roadmap that aligns with in-flight, on-board and future quarterly initiatives from a budgetary, scope-benefit health and strongly influenced by enterprise resource constraints.
  • Initiated, scoped and managed the Uplift IT Strategic Planning program that allows the IT department, with all of its domains to assess, forecast, plan and position IT specific strategies to map and align to strategic needs and opportunities. $9MM budget.
  • Aligned and managed strategic-level efforts within the Architecture Office efforts by defining an organizational meta-model that outlines all organizational units, logical domains, unique entities, processes, inputs/outputs, artifacts and their respective dependencies, consumers and supplier identification and mappings.

Principal Business & Enterprise Architect

Confidential, Brooklyn Center, Minnesota

Responsibilities:

  • Accountable for providing management consulting services during the engagement at the Confidential to create Enterprise Architecture practice, along with a Business Intelligence and Integration competencies.
  • Positioned the strategy and organization by significantly augmenting and influencing the recruiting and business development staff through uncovering opportunities, enumerating resourcing requirements, partnering pre-sales activities, determining candidate needs and conducting interviews/technical screening.

Enterprise Architect & Program Manager

Confidential, Minneapolis, Minnesota

Responsibilities:

  • Accountable for discerning initiatives between tactical and strategic benefit-measures and alignment within architectural parameters and measurable business goals/reality.
  • Provided architecture program and detailed project management leadership for several pilot and infrastructure implementation activities within the enterprise architecture initiative.
  • Prepared and assembled architectural documents for the purpose of establishing approved project architectures or architectural principles, standards and guidelines.
  • Actively navigated and managed many project activities while being accountable for the implementation of SOA-based integration infrastructure. Also provided oversight for the specific application re-factor areas and integration efforts.
  • Led pilot and infrastructure effort for implementing a business intelligence infrastructure for the enterprise.
  • Responsibilities included the implementation of the Database platform (Oracle 11i), ETL infrastructure (Business Objects Data Integrator), and Dashboard and reporting tools (Business Objects Xi and Crystal Reports).
  • Communicated architectural vision, goals and design objectives to project and development teams, and internal & external partners, to ensure a successful implementation.
  • Provided project and architecture leadership while implementing a pilot initiative focused on delivering new operational reports for 105 Donor centers. Resulted in improving turn-around for Donor Center operational reporting from two-months to one day.
  • Established data quality and Q/A processes for Business Intelligence projects.
  • Facilitated architecture governance processes throughout the several checkpoints of the Architecture Governance Review checkpoints, along with the integration with the PMO.
  • Constructed initial structure and guidance to the PMO on integrating architecture practices into PMO processes.
  • Initially and frequently reviewed the current- and future-state architecture to ensure quality, performance and overall capability and cost effectiveness within the major IT asset realm.

Program Manager & Architect

Confidential, Minneapolis, Minnesota

Responsibilities:

  • The Service Delivery organization is seemingly a “hub and spoke” servicing department for all advisor, client and product systems setup, inquiry, transactions, issue resolution, investigation and escalation processing within Confidential .
  • The primary overarching objective of this program was to layout a detailed migration plan of technology asset uplifts, process reengineering opportunities and balancing of utilization between on- and off-shore resources for both front-office and back-office functions and integration handoffs within the Line Of Business (LOB) and relative business interfaces. Ultimately the collections of projects within this program were contributing to the ability to realize a significant benefit in operating costs over the existing and subsequent operating years (metrics are sensitive).
  • The methodology and deliverables for this type of strategy consists of the following:
  • Line of Business Strategy
  • Compilation/Summary of Goals, Objective and Metrics
  • Research/Summary of Industry Drivers
  • Competitor Overview and Marketplace Positioning
  • Research/Summary of Business and Technology Trends
  • Business Architecture As-Is Assessment
  • Business Operating Context Modeling
  • Business Capability Overview and Process Definitions
  • LOB Capability and Interaction Modeling
  • As-Is (POD) Capability and Process Modeling
  • Process Decomposition Detailed Analysis
  • Technology Architecture As-Is Assessment
  • Scope/Purview of Application Portfolio and Strategies
  • Application Assessment Matrix w/Asset Improvement Requirements
  • Data/Domain Interaction Model
  • Application Component Descriptions
  • Blueprint version of As-Is Technical Architecture w/Interactions
  • Blueprint version of As-Is Infrastructure (High-Level)
  • Business- and Technology-Architecture To-Be Assessment
  • Guiding Principles
  • To-Be Application Component and Architecture
  • To-Be Data Sourcing and Architecture
  • Potential Transition Architectures and Phases/Waves
  • Migration Planning
  • Investment Impact to Capability Model (LOB and Enterprise)
  • Initial Scoping of Potential Projects/Initiatives
  • Preliminary CBA Value Assessments & Integration with the PMO
  • Traceability Matrix (Capability to Goals, Metrics, Assets, Projects)

Project Manager & Day 700 Architect

Confidential, Minneapolis, Minnesota

Responsibilities:

  • Day 700 project was an enterprise wide collection of projects that was established to physically separate the Confidential systems and processes from the Confidential systems and data centers. I provided both architectural and project management leadership to multiple project teams, setting architectural direction and managing schedule and deliverables. I was accountable for the separation of over 60 diverse assets.
  • All assets within the projects required a unique blend of architect-level to detail-level technical expertise and project management competency. As a multidimensional resource, I played a key day-to-day role in making the project and the applicable teams productive and producing on priority tasks efficiently and within cost and schedule and negotiated within the PMO the impacts on the project placemat.
  • Was intimately involved in the definition of project work breakdown structures and work with project teams to determine estimates for level of effort to complete requirements, design, and development, implementation planning, release- and change-management and testing strategies and planning.
  • Routinely set technology priority, managed cross-project impact and delegated and managed daily tasks of team members, including: business analysts, technical support owners, database administrators, application administrators, developers, partner-resources and other analysts, on- and off-shore contractors and employees.

Program/Project Manager

Confidential, St. Paul, Minnesota

Responsibilities:=

  • Was accountable for the delivery of a solution for Umbrella Insurance that enabled the broker/advisor to initiate a quote, then bid, for the applicable client and proceed with the transaction thru to completion or initiate issue management activities. $11MM budget.
  • Conducted numerous functional and non-functional requirement discovery sessions with all affected business units; all without requiring the capacity of blown-out use-case realizations to flesh out technical impact and architecture building blocks.
  • Responsible for adopting a mid-swing initiated project and guiding it back on track from a requirements- and architecture-artifact development, communication, delivery assurance, business resiliency, design, development, deployment and production support perspectives.
  • Supported acquisition activity to operationalize transition, integration, migration and support & reporting

ITS Principal Architect & Program/ Project Manager

Confidential, St. Paul, Minnesota

Responsibilities:

  • Responsible for taking a broad leadership role, working cross-discipline with other areas of the company in defining, implementing and maintaining the development tools, processes, and infrastructure required supporting Lawson’s development product lifecycle, both domestically and internationally.
  • Was accountable for the design, development, automation, and deployment of build management, configuration management, and change management processes and tools as well as ensuring a consistent, repeatable, and scalable architecture applicable to all releases supported by Lawson ITS; all in preparation for the upcoming Intentia acquisition, which would entail the migration of all shared systems to be consolidated (e.g. Financials, payroll, etc.)
  • Capacity within a leadership role in working with release management, QA and development engineers to define, support, and ensure consistency in configuration management policies and processes and business resiliency management analysis and impact planning; all within the SOx compliancy constraints and external auditors best practice recommendations.
  • Managed Phases I (Limited Lawson), II (Extended Lawson) and III (Enterprise Lawson & Intentia), along with the architectural migration from Siebel to Salesforce.com Sales Force & Support Force suites. Facilitated the RFI solicitation, RFP development, architecture assessment, integration strategy and contractual functional customizations and non-functional service-levels.
  • Set technology priority, managed cross-project impact and delegated and managed daily tasks of team members, including: business analysts, business support owners, technical support owners, database administrators, application administrators, security analysts, developers, partner-resources and other analysts, contractors and employees.
  • Played an integral role within the 360º Infrastructure Project Steering Committee, which was responsible for setting priority and direction based on impact and resource-availability and -skills allocation.
  • Provided significant technical and business guidance to initiate, facilitate and develop a multi-level business case and complementary ROI worksheet, along with acquiring business and technical signoff to move an enterprise-level idea/initiative into a traceable and manageable project within an infant PMO structure.

Senior Technical Project Manager & Architect

Confidential, Bloomington, Minnesota

Responsibilities:

  • Accountable for setting the architecture and technology strategy for the Bulk Bid Management and automation solution within a majority of the Capital Markets organizational units to allow them to meet current demand and create the ability to scale and orchestrate within the booming real estate transaction and asset market via native market saturation and merger and acquisition activities.
  • Conducted numerous functional and non-functional requirement discovery sessions with all affected business units; all without requiring the capacity of blown-out use-case realizations to flesh out technical impact and architecture building blocks.
  • Responsible for adopting a mid-swing initiated project and guiding it back on track from a requirements- and architecture-artifact development, communication, delivery assurance, business resiliency, design, development, deployment and production support perspectives.

CTO and Director, Information Technology

Confidential, Minneapolis, Minnesota

Responsibilities:

  • Responsible for setting the end-to-end architecture and technology strategy, ensuring integration, maximization of investment, and flexibility and reliability in the short- and long-term. $18MM budget.
  • Teamed with the sales team at a strategic, senior level by articulating the value of services to customers and prospects by tying business messages to technological capabilities.
  • Provided technical guidance to management regarding architectural concerns with trade-off and risk management.
  • Accountable for the architecture, planning and project development of the company's information administration, web-communication, and e-commerce solutions. I also assumed ultimate responsibility over relationships with technology alliances, and systems integration with customers and technology partners.

Enterprise Architect & Program Manager

Confidential, Minnetonka, Minnesota

Responsibilities:

  • Ensured the most appropriate technology was used to maximize investment and leverage of functionality across the disparate systems, meeting business needs.
  • Responsible for setting the end-to-end architecture and technology strategy, ensuring integration, maximization of investment, and flexibility and reliability in the short- and long-term.
  • Successfully architected and implemented an end-to-end SCM automation solution, including order capture/management, financial management, credit management/decision systems, credit payment processing, select management, merchandise management and warehouse management and fulfillment systems.
  • Facilitated the creation of an IT Shared Services division of the Petters Group, Inc. collection of companies: RedTag, Polaroid, Fingerhut Direct Marketing, Fingerhut Fulfillment, Boombuy and others to be named when applicable. ed the Microsoft Business Solutions, Fast Track Pinnacle for 2003.

Enterprise Architect

Confidential, Fridley, Minnesota

Responsibilities:

  • Constructed a hierarchical metadata data management system for all devices, entities and processes to fulfill their current and future business and technical goals.
  • Defined and maintained the architectural integrity of all systems. This included:
  • Defined the architectural vision, objectives and strategies.
  • Approved all changes to critical interfaces. This ensured that short-term or easy solutions did not compromise long-term architectural objectives.
  • Provided technical guidance to management regarding architectural concerns with trade-off and risk management.
  • Ensured that any necessary compromises to the architectural integrity during development and maintenance were understood beforehand.
  • Proposed the order and content of system increments during development and maintenance of the system including:
  • Understanding the scope and alignment for each release.
  • Identifying technical interdependencies so they can be managed.
  • Identifying risks and obstacles within development and maintenance.

Global IT, Senior Project Manager

Confidential, Eden Prairie, Minnesota

Responsibilities:

  • Served as the central leader and responsible for the creation, management and deployment of the Confidential Entertainment website and integration into Confidential .com. $10MM budget.
  • A senior member of the architecture team for content aggregation and detailed object/map and data storage/retrieval and Enterprise Data Warehouse.
  • Positioned as the single-point-of-contact for all business and technical issues and enhancements to existing architecture and regulatory adherence.
  • Responsible for designing, creating and delivering all product and process documentation to all business and technical units, and external partner entities.
  • Provided a business and technology conduit relationship for all BBE partnerships including: MTV, ZDNet, RollingStone.com, Billboard.com.

CTO and VP, e-Solutions Practice

Confidential, Burnsville, Minnesota

Responsibilities:

  • Leveraged and integrated services with customers and utilizing consultants across all practices and partnerships.
  • Effectively balanced and managed the sales/pipeline management, resource management, and infrastructure processes and procedures.
  • Responsible for the overall management and direction of all information systems and logistics issues, including IT and logistic strategic and tactical planning.
  • Recommended and proactively implemented IT capabilities that support the company’s business plan and operating requirements.
  • Kept abreast of technology developments and determined how they could be deployed through the business to achieve a competitive advantage.
  • Allocated and oversaw IT budgets and generate and approve project plans for IT investments.
  • Developed policies, controls, and infrastructure to ensure data accuracy, security, and regulatory and legal compliance.
  • Empowered the sales team at a strategic, senior level by articulating the value of services to customers and prospects by tying business messages to technological capabilities.
  • Identified and evaluated strategic opportunities, alliances, and partnerships in conjunction with business development, marketing, technology and the management team.
  • Discovered and developed new project opportunities by working closely with business development, operational areas, customers and consultants and concisely presented information and technology concepts and strategies to diverse audiences.
  • Ensured that project personnel were performing in concert with contractual responsibilities and that Hollstadt’s interest, with respect to the engagement, were accounted for; managed expectations with all stakeholders within the project/solution.
  • Provided to internal and partner sales staff on effective communication of service value and technology.

CTO/Enterprise Architect

Confidential, Minneapolis, Minnesota

Responsibilities:

  • Targeting the al marketplace through an ASP model, Confidential partnered with schools and districts to improve the quality and effectiveness of by providing students, parents and educators with real-time information, relevant assessment tools and access to al resources online. The Resource System (ERS) included a robust classroom toolset, parent communication tools, administrative management tools, a district-wide facility and resource system, HR process and family management tools.
  • Was accountable for the architecture, planning and project development of the company's information administration, web-communication, and e-commerce solutions. I also assumed ultimate responsibility over relationships with technology alliances, and systems integration with customers and technology partners. Was instrumental in the formation of the company’s business plan and IT budget.
  • Built & managed the Development staff, including UI designers, Web developers, content developers and production maintenance teams. $15MM budget.

Director, Technology & Development

Confidential, Minneapolis, Minnesota

Responsibilities:

  • Embion was primarily a B2B e-Commerce company providing procurement automation and reporting services to the Confidential industry. $35MM budget.
  • Envisioned and oversaw development and implementation of all elements of the technology strategy, including web, E-commerce, dynamic knowledge management, customer management systems, product classification, content and customer profiling.
  • Provided day-to-day technical guidance and hands-on support for activities related to the definition, design, construction and HIPPA of company’s products and services.
  • Responsible for interpreting and implementing strategic initiatives, acquiring new technologies used in the B2B web environment and delivering superior web technology applications in a high transaction services environment via supply chain management channels.
  • Oversaw preparation and implementation of development plans, which defined the scope of work and deliverable end products, cost estimates, schedules, status reports, testing and delivery dates.

Principal Technical Lead/Manager

Confidential, Maplewood, Minnesota

Responsibilities:

  • Heavily participated in the business development and closing phases of large engagements, worked with senior staff members to define core strengths and technological ps, worked with the BD staff to create a go-to-market plan in selling those core strengths and capabilities.
  • Advised client/account management teams regarding the commercial integration and migration of OS, middleware, COTS, development languages and tools and change management techniques.
  • Demonstrated leader/management experience for complex and large projects and services.

Project/Product Manager

Confidential, Plymouth, Minnesota

Responsibilities:

  • As a contract manufacturer of vending machines, Edina Technical private labels equipment for marketing companies. Bass Lake Technical was a subdivision that constructed, marketed and contracted the maintenance of Internet kiosks worldwide. $15MM budget.
  • Demonstrated operations and engineering experience as a manager and leader of both process and resources.
  • Responsible for the overall architecture and operational processes of the IT infrastructure.
  • Secured and created the server-side maintenance tools and client-side web-browser application.
  • Built and managed the entire Development staff, including UI designers, developers and production maintenance team.
  • Designed a component-based architecture that optimized flexibility and reusability of product systems. Developed principles and best practices for package selection and customization, application design and development, and legacy system integration.

IT Manager, Enterprise Solutions

Confidential, Minneapolis, Minnesota

Responsibilities:

  • Regularly facilitated interaction with the Service Lines, Executive Management, and Operations Support (Finance, HR, IT, Facilities, Administration) at a market level. $76MM budget.
  • Completed requirements gathering and definition, systems design sessions, configuration of data, security definition, resource monitoring and reporting, and the acquisition or development of application software.
  • Managed capacity planning and provisioning of hardware and software licensing.
  • Defined and implemented source control and change management systems.
  • Managed the administration of the company’s Firm Accounting department level hardware and software environment, HR payroll systems, AS/400 data center, LANs and help desk.
  • Functioned as a Sr. Planner within the Database Conversion Analysis team for the future conversion of the enterprise database platform.

Senior IT Project Manager, Sr. Financial Data Analyst

Confidential, Brooklyn Park, Minnesota

Responsibilities:

  • Financial and database analysis of all merger and acquisition research and activity.
  • Evaluated and managed the company’s technical partnerships, strategic alliances and third party relationships.
  • Completed requirements gathering and definition, systems design sessions, configuration of data, security definition, resource monitoring and reporting, and the acquisition or development of application software.
  • Regularly facilitated interaction with the Service Lines, Executive Management, and Operations Support (Finance, HR, IT, Facilities, Administration) at a market level.

We'd love your feedback!