Sr. Project Manager Resume Riverview, FL - Hire IT People

SUMMARY:

Over 15 years of combined experience in project management, process management, and human resources within the Financial, Insurance, Managed Healthcare, Banking, and Telecommunications industries. Enabling companies to be more efficient, control and reduce costs, empowering senior management team, manage human resources, and increase profitability.
A professional with robust portfolio of skills to include: strategy, operations technology delivery, strategic partnerships, and business process improvements. Experienced in executing projects utilizing the following methodologies: PMBOK, SDLC, PDCA, Waterfall, and Agile / Scrum.

TECHNICAL SKILLS:

Technology and Tools: Sr. Project Management Quality Management Human Resources Facilitation Consulting Coaching Military PMBOK Methodology Plan - Do-Check-Act Waterfall SDLC Agile / Scrum / Iterative Auditing (ISO9000:2008) Business Process Improvement Document Management Solutions Delivery Effective Communic ator Relationship Builder Collaborative Leadership Cross Functional Team Leader Change Champion Team Builder Decision-Maker

PROFESSIONAL EXPERIENCE:

Confidential, Riverview, FL

Sr. Project Manager

Responsibilities:

Launch TV Stream Revised Pricing and Expand to Retention and Legacy Internet
Launch TV Choice for both Retention and Acquisition to Full Footprint

Confidential

Project Manager V

Responsibilities:

Led a team to establish an integration framework, standards and platform between multiple applications and systems of records.
Led a team in developing a database that upgrades conventional spreadsheet to a web platform.

Confidential, Riverview, FL

Project Manager I

Responsibilities:

Led team in developing a Telephony Enterprise Data Warehouse (Single NIM) project across business and residential sites.
Created Standard Operation Procedures to assist in standardization of project and release management practices.

Confidential, Brandon, FL

Incident Management Project Manager

Responsibilities:

Led the global project to align Inbound source SLAs with Outbound consumption requirements for a large data warehouse.

Confidential, Tampa, FL

Technical Project Manager

Responsibilities:

Led multiple IT projects (EDI 834, Incentives, and Application Enhancements) with budgets of over $1.5 million resulting in successful receipt of feeds to the organization.

Confidential, Tampa, FL

Sr. Project Manager

Responsibilities:

Led the IT/Ops new cross-platform (100+ person team) for front end (Web / Application) and back-end (Infrastructure / Mainframe) system for Health Exchange (HIX) processing managing a budget of over $10 million.

Confidential, Tampa, FL

Sr. Project Manager

Responsibilities:

Led cross functional team to capture current state sales process, identify improvement opportunities, and roll out new process.
Developed documentation (e.g. project charter, schedule, stakeholder identification, communication matrix, action log, lessons learned), and track and update scope, objectives, deliverables, scheduling, milestones, risk, and interdependencies.
Build and sustain productive operations by providing information and / or to end users related to assigned processes, procedures, and initiatives, and deliver regarding project methodologies to optimize core consistency.
Ensure adherence with compliance control and quality standards, and recommend improvements to all project processes.

Confidential, Tampa, FL

Quality Manager

Responsibilities:

Led process improvements, data collection and analysis, root cause analysis, and definition of a prioritized list of business processes and system improvements. Facilitated work groups of cross functional teams to define requirements and required future state capabilities. Directed monthly management review meetings to assure strict use and compliance with ISO 9000:2008 standards. Led multiple projects in developing customer feedback mechanism in an effort to improve operations and increase customer satisfaction. Software: MS Project, Visio, Word, Excel, PowerPoint, and Lotus Notes.

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Sr. Project Manager Resume

Riverview, FL

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