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Senior Program Manager And Scrum Agile Lead Resume

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Hartford, CT

OBJECTIVE

  • Planned, direct and managed client engagements domestic and global in nature. Lead architect for multiple global templates, single instance, migrations/consolidations across many industry sectors. Managed and addressed full life cycle and upgrade projects/programs utilizing multiple methodologies (SDLC, SAFe, JIRA Suite, TFS, Scrum/Agile, RUP, ASAP, KANBAN, CMM). Effectively define and implement targeted projects with action plans to maximize projects or programs as a part of a PMO’s productivity and a company’s profitability while maintaining quality assurance levels.

PROFESSIONAL EXPERIENCE

Confidential, Hartford, CT

Senior Program Manager and Scrum Agile Lead

Responsibilities:

  • Lead the reconstruction of the adoption roadmap for Cloud Solution Services Division of Travelers Insurance. 50 - 65 member teams with an onshore and offshore model. Coach and mentored the executive leadership and senior technical managers with the adoption of SAFe Agile process methods. Directed and performed the management of the redesign of the Rally workspaces for both Sandbox and Production environments. Evaluated and installed the add-in applications which mapped to the KANBAN Process team structures and roles. Planned and executed hands-on queries, redesigns and delivered UI adjustments based on user experiences from all three tiers of the SAFe Portfolio model.
  • Created and delivered KANBAN WIP processes with the reorganization of the division in support of a portfolio based process team. Designed and consulted with the Scaled Agile Academy and Travelers Competency Center leaders to ensure alignment and compliance with corporate objectives.
  • Setup big tent onboarding, formal launch series and “Day in the Life” scenarios training for all KANBAN SAFe roles. Setup Outlook calendar with lunch and learn sessions to reinforce the learned skills also knowledge for SAFe KANBAN and or Scrum Agile approaches.

Confidential, Stamford, CT

Senior Program Manager and Scrum Agile Lead/Coach

Responsibilities:

  • The leader of client engagements in the Small Medium Enterprise markets implementing business transformation projects. Some client engagements were with Confidential Corporation, Confidential and Confidential Corporation. Constructed schedules for established Sprints, Stories (Use Cases) and Epics in support of build release management of technology solutions. Set project execution based on Scrum and Lean Agile methods in support of SAP All-in-one (AiO) ECC 6.0 and SAP industry solution packs. Working with JIRA suite, Confidential RUP, RTC, VersionOne, Scrum Basic/{Pro and MS Visual Studio Team Server (TFS), Responsible for non-SAP technology implementations based on Oracle and Microsoft solutions. Created design authorities teams to support the decision process and establishment of Product Visions and Roadmaps Directed and managed creation also response to SOWs, Budgets, Resource allocation plans and program management methodologies.

Confidential (Stamford CT, Danbury, Shelton CT)

Digital Product Program Management Scrum Agile & SAP\NetSuite Operations Consultant

Responsibilities:

  • Planned and implemented the use of Confidential Rational Team Concert, Integration of Confidential RTC with JIRA, Performance Tester, SharePoint 2013, ClearQuest, ClearCase tools with the Pitney Bowes. Managed and coordinated the development of requirements, user stories, test cases and UML models for the build release of postage and meter ecommerce applications. Assisted and directed the application of process and quality controls for business product owners to insure the quality of service throughout the ecommerce portfolio. Collaborated and partnered with the senior director of digital product program office to raise awareness of use case method and Scrum Agile benefits.

Confidential

Scrum Master& Project/Program Management Consultant

Responsibilities:

  • Lead the design and delivery of the implementations using new best practices and tools for Scrum or Lean Agile client engagements. Directed and managed the development of agile elements in access of 250 story points, burn down and burn up project situations. Create hybrid agile model incorporating SAP ASAP work streams with standard SAP deliverables. Directed and executed the development of the pursuit strategies and tactics for 15-80 million dollar ERP and business transformation engagements. Program managed Wipro teams of 20 to 90 staff members and strategic implementation partnerships.
  • Managed and directed regional pre-sales pursuits, RFI/RFP, management for SAP and Oracle E-Business Suite opportunities. Wrote SAP/Oracle ERP based whitepapers and best practice methods to be applied by the global business transformation practice.
  • Overseer of the On-Shore and Off-Shore resources with management teams in the US and India for the delivery of solution architecture, program management and development of SAP/Oracle, Just Enough (Cloud) and NetSuite (Cloud) solution packs. Provided assessment and selection of tactical tools used across program engagements.

Confidential (Stamford, CT)

Responsibilities:

  • Directed and lead the legacy migration from JDE to SAP ECC 6.0 for new deployment for Medical Systems. Managed and directed the landscape build outs to support the upgrade and enhancements for SAP infrastructure. Scrum Agile methods manager delivering accelerate development and preparation of SAP Go-Live. Designed and executed the build release strategies, tactical activities to deploy the business processes and technical configurations with a 25 member team. Maintained PMO project plans for the domestic market proof of concept and business transformation with SAP medical industry best practice.
  • Insured the completion of regulatory/compliance GXP and GMP verification and validity activities to deliver the SAP solutions nationally

Confidential (Mahwah, NJ)

Program Manager/Architect

Responsibilities:

  • Lead and directed the Agile delivery of solutions for the Finance/Accounting and Sales & Marketing business transformation teams. Orchestrated and architected the use of the ARIS designer methods for collecting requirements, performing analysis of SAP FICO & Project Systems with ECC 6.0 and IS-Automotive. Utilized Scrum Agile and ASAP methodologies. Mentored business transformation teams in the agile processes and use of artifacts and templates in sprint reviews. Built SOA based architecture and implemented use case models with the client through the review/analysis of the organizational structure with reference to their legal entity financial reporting obligations. Delivered SAP Sarbanes-Oxley compliant FICO & Project Systems and integrated modules process design documents, business process procedures and RICEFWs insure compliance for internal/external SOX/Euro compliance.
  • Constructed meeting content and performed extensive organization change management activities of forming transformation teams the scheduling immersion events to explain the change that could be expected by the organization throughout the deployment of the SAP solutions. Started engagements to review the potential business accelerators, process improvements and restructuring of operations imposed by the execution of the SAP Program. Managed and directed the migration of existing EPM/PPM systems to PCUBED EPPM/PPM with agile methodology and tools. Scheduled and participated in UK sessions on the migration plans, technical implications and workarounds. Created the curriculum and training boot camps for IT and Business leaders of the Canadian, US and UK organizations.
  • Constructed draft designs with the CFO, VP of Finance and Controller on the use of the SAP PS system to establish dealership and marketing projects tracking. The SAP PS system introduced a new way of managing their profit/cost center allocations and expenses for the activities supporting the dealers, sales and marketing campaigns.

Confidential (Memphis, TN)

5-10 million dollar Architect

Responsibilities:

  • Managed and directed a twenty-five member team in the requirements analysis, modeling and prototype design of SAP Business Objects suite. Planned and delivered a new set of analytics tools for the operational headquarters and global sales/marketing teams. Advised and worked with senior executives on the organizational change management of the sales and marketing structures. Setup and executed product owner meetings to address the stakeholder strategies, IT/Sales& Marketing strategic improvements and efficiencies that would be gained by changing the analytic tools for the global sales and marketing teams.
  • Architected SOA data base architectures and deployed the agile governance frameworks, sprint processes and sprint retrospective tools to insure the operational use of communications plans, decision rights and accountability methods. Plan and executed prototype reviews and velocity assessments with the development team. Designed and delivered the data governance for meeting the SOX compliance, HIPPA, EHS and Client Patient Act guidelines.

Confidential, Franklin Lakes, NJ

Responsibilities:

  • The architect/program manager and leader of SOA/Saas architecture based on implementation of SAP’s HCM, OCM, PS, CRM, FICO, SOX, EHS, Regulatory and BI/BOJB. Identified attributes also requirements from the businesses for building a consistent feature set within the global template. Managed and coordinated the sprint meeting schedules to align the assessment of existing reporting process and deliverables. Designed and built hybrid methodology and tool sets based on Scrum Agile, ASAP and Cap Gemini frameworks. Scheduled and executed joint requirements work sessions in the US and UK.
  • Advised and guided the constructed the baseline for instituting BI extractions against the existing reporting sets. Directed and managed organization change by delivering an extensive governance framework based on Scrum Agile and SAP OCM change model. Scheduled product review work sessions to engaged senior executives and lead senior managers in the review of business goals and objectives. Helped the product owner and teams analyze and decide on the most critical business processes to be address by the program teams. Designed and created SAP governance templates, metrics and mitigation techniques for deploying a global template. Reviewed and evaluated the risks, issues, mitigations to geographic localizations of SAP tools and solutions. Recorded and tracked lessons learned from the program review sessions with all the teams and the strategic implementation partners.
  • Implementation of Project processes for tactical project plans, risks, issues and mitigation management assigned to Cap Gemini, onshore, right shore, project leaders and their teams.
  • Established and evaluated key EPM\PPM and Scrum frameworks that were developed into hybrids to match the company compliance, regulatory and culture. Manage seven to eight composed of seventy five to eighty staff members. Recommended and collaborated with senior executives from Finance, Human Resources and IT Services on the tactical and strategic implications of governance controls.

Confidential

Executive Process Architect/ SAP Relationship Program Manager

Responsibilities:

  • Planned and delivered the program and project governance to an eighty three member team. Developed and implemented organizational change management tools and methods to address over thirty project work streams. Constructed process frameworks based on Scrum methods, ASAP and Deliotte methodologies and tools. Advised and mentored Deliotte, Bayer business managers, project managers and shared services leaders in the use of operational controls and methods to keep on track (on time and on budget). Revised the business processes through sprint reviews for SOA based infrastructures and SAP SOX, EHS, FICO & Project Systems to make it compliant with the new requirements from the business divisions and headquarter corporate accounting/finance. Lead the revision of the project management processes within each business division, removed the use of spreadsheets to a SAP GUI based system.
  • Instituted operational governance by scheduling product owner work sessions to review development progress, communications plans, and lessons learned, risks, issues, mitigations and project accountability.
  • Leader of the business requirements and process analysis of all enhancements for SAP BI-BW (Oracle Based), HRM,OCM, CRM Portal, FICO, BOBJ, MM and SD integrations using Oracle enterprise toolsets.
  • Constructed and generated a saving plan of 4.5 million dollars over two years through the delivery of mainframe decommissioning.
  • Directed and managed the setup of a PMO to support the Retail FlexPLM. Guided and directed the SOA architecture, agile development and SAP implementation for global operational sites. Constructed scrum agile based work sessions and delivered governance models with ASAP/scrum methods to support the integration of the UI Design, Biztalk, MQSeries, SAP and PLM systems.
  • Coordinated and setup sprints, product owner meeting schedules and cadence to keep the senior management executives and business leads aware of the changes and impacts that would occur as results of the project. Mentored lead business analysts in the use and application of Scrum Agile process, tools and deliverables.

Confidential

SAP Program\Operations Executive

Responsibilities:

  • Program and Project managed SAP Retail conversion of Confidential mainframe, AS400 and .NET VB SQL applications migration to SAP’s ECC 6.0, BASIS\Security, Netweaver modules for French owned companies. Planned and deployed IS-Retail solution into their Retail Consumer Goods, Food Service and
  • Distribution Manufacturer operations. Constructed the migration plan with executive management and implemented SAP OCM methods to support the change effects of their go-live. Guided and setup the require governance model with the VP of Human Resources and Sr. VP of Supply Chain. Architect and designed project team objectives and measurement criteria for project goals to insure an understanding of operationalizing SAP from the ground up. Setup work station kiosks to provide presentations on the overview of SAP and self-paced training services for the management and staff. Design and developed the Training Strategies, Plans and Deployment tools with President, VP of Supply Chain. (FICO, SD, MM, WM, CRM, BI/BOBJ (Oracle toolset) and uPerform Boot Camps) Developed and perform use case designs and process analysis with business leaders to insure alignment with the new go to market model.

Confidential

Program Manager

Responsibilities:

  • My role was responsible for managing the programs deploying SAP landscapes and activities of B2B & B2C applications and or upgrades for the sales, distribution, manufacturing and marketing of the global leader of spirits distribution\manufacturing. Utilized use cases and modeling to validate new releases and builds within SAP landscapes. The EPM implementations were focused on MS Project\Server and SAP Solution Manager for both the back office operations, consumer marketing and manufacturing support of product brands. I directed the master schedules for the global retail roll-out of enhancements to the SD\MM, R/3, PS and BI-BW modules, XI Components for Netweaver (Web Services & Middleware transformation) integration with MDM first release with DataStage ETL for non-SAP data sources. Setup and developed prototype test system with .NET, Oracle and three middleware legacy interfaces.
  • Constructed and executed an organizational transition plan for deployment of the SAP FICO & Project Systems. Worked with executives, plant managers and business managers to restructure the tracking and cost controls of the program portfolio. Directed and lead work sessions to review the implications of enhancements of the SAP modules to the different business entities. These twenty to thirty work streams were for both the business offices and manufacturing\distribution centers in North America, Europe, Manila, Central and South America.

Confidential

Program Manager

Responsibilities:

  • Gathered business requirements and transform them into UML model elements for use by the .NET, ASP, VBscript and Biztalk development team. The senior program manager managed and directed of SAP migration to a B2B and B2C development effort for consumer and builder home purchases. Directed and implemented the MS Project Server and Rational and Agile methodologies.
  • Design and produced scorecard and executive dashboards with Rational’s Project Console to manage the project activities. We enhanced the supply chain workflows to accommodate the mid-rise and high rise project offerings nationally. Implemented Rational suites to support the PMO and build release and change management processes. The entire effort was based on the use of the EPM tools from Confidential Rational and Microsoft’s MS Project Server and MS Project 2003.

Confidential

Responsibilities:

  • Program managed the execution by 70 - member team supporting the business operations of Confidential direct and OEM sales. Supervised and delivered SAP integrations upgrades for FICO, HCM/OM, CRM Portal, OTC, and Procure to Pay with BI/BW landscapes. Some of my duties were to supervise the development work to comply with Payroll, Job Reclassifications, Organizational Change Management of job structures and role, along with Sarbanes Oxley. Performed the project management and working with Compliance and Human Resource Senior Directors to insure process documentation, process structure, and audit trials. Configured, installed Niku Clarity, MS Project and worked extensively with Senior VP of Program Office with converting custom content into the new structures.

Confidential

Project Manager

Responsibilities:

  • Managed the implementation of RUP/UML methods and tools for the security and role data definitions to be analyzed and design within system processes for the Farm Programs of Confidential . (The Farm Loan, Claims and Payment Applications Systems). Mentored and developed training for fifty two Confidential system and technical analysts in the application of Rational Rose, RequisitePro and ClearQuest tools. Setup and configured the MS Project Clients and Server based on version 2003. This was a SAP HRM\FICO migration effort through Confidential .

Confidential

Project Manager and Architect

Responsibilities:

  • Program Manager and Architect that setup the MS Project\ Project Server 2003 and Rational Project Console as the EPM tools to support the process improvement program at Tokio Marine. Lead the analysis and assessment of insurance operations with senior managers through use case development. Training staff on the Rational suite and tools.

Confidential

SAP Project Manager Development\Process & PMO Architect

Responsibilities:

  • Managed and directed the upgrade and go-live of FICO, SD, MM, WM, CRM modules audited also validated by the SEC/FTC oversight representatives. Hands-on architecture and application development using the suite of Rational tools, RequisitePro, ClearCase, SoDA, and Rational Rose VB and C++ for the deployment of Used Book Marketplace. Designed and architected components based on Tibco Enterprise Portal, SAP ERP, Web Methods/Weblogic, and Oracle solution sets. Managed off-shore and on-site Right Source organization from India ( Confidential, Inc.) - team of twenty. (25 million dollar program)

Confidential

Process Architect and Application Delivery Program Manager

Responsibilities:

  • This program role was to implement the transition from traditional project methods to Rational Unified Process methods for the development of a new rental pricing system based on IBM’s MQSeries, BizTalk middleware messaging gateway. Develop training and implemented Rational RequisitePro, XDE modeler and Serena PVCS for build release and change management. The PMO assigned me to setup the EPM tool to support the sixty five member team. Performed workshops, project management, and activity sessions based on the iterative process of software development. My role as the EPM guide drove the development of the SOA transformation of the J2EE object components with a team of five architects.

Confidential

Project Manager

Responsibilities:

  • These project roles were to mentor and design WebSphere architecture to migrate and bridge CICS applications. Leader of the perform analysis, design, collection of user requirements for existing application components and future ways to deliver the same or better applications through SOA, J2EE, Oracle, and DB2 deployment. Modeled and tested migration prototypes with UML/Agile tools from IBM.

Confidential

Application Project Manager\Architect

Responsibilities:

  • I was responsible for the performance testing of WebSphere platforms OS/390/Win2000, MS Clustering, DB Mainframe, and Win2000 Application Migration. Architected and designed the SOA and J2EE prototype testing of WebSphere with DB2 UDB and .NET, Microsoft middleware toolsets.
  • Supervised and managed the testing program using MS Project 2002 and Accenture’s configuration of MS Project Server.

Confidential

Senior Architect/Administrator

Responsibilities:

  • Provided the architectural blueprint for the deployment of Java and J2EE based applications within a WebSphere, Oracle and DB2 environment. The assigned role was to apply the use of the RUP tool for managing and tracking the process of identifying key business targets (use cases) for prototype and testing. We utilized MS Project for tracking burn rate, resources and deliverables.

Confidential

Director - Web Network and Operational Systems

Responsibilities:

  • Managed staff and maintained hands-on responsibilities for the architecture (Domino, Solaris, and NT) and operational support of the entire web application services (Development, Testing, Staging and Production) with the telephony services (IVR Edify, Telephone System) for Confidential . My role was to supervise the daily policies and procedures for CRM Center, Headquarters, Branch Offices, and Client base.

Confidential

Senior Architect Manager

Responsibilities:

  • Managed, supervised, and administrated (hands-on) the re-engineering of Domino Intranet based applications. The assignment provided hands-on UNIX administration on Sun Solaris 2.5.1/2.6 with TCP/IP. The assigned tasks were to perform also manage development life cycle activities with two senior developers and two web masters. This role required me to mentor managers and administrators on Lotus Domino fundamentals, administration, architecture and management. We used MS Project with GE Capital’s DMAIC Cycle and Six Sigma tools and methods.

Confidential

Senior Architecture Program Manager

Responsibilities:

  • Managed and supervised developers and administrators of PriceWaterhouse Coopers Global Enterprise Network. Integrated Sun Solaris Apache virtual Web servers with IBM/Lotus Domino servers located at ISP’s MCI and GTE sites. I directed development and maintenance of redirection servers for the support of worldwide access by both PriceWaterhouse and Cooper’s international practices for ongoing merger activities.

Senior Architecture Principal 

Confidential

Responsibilities:

  • This assignment managed the development and integration of Volvo dealership sales and service financial / technical applications systems on MVS, AS400 and NT/IIS Server platforms to Confidential Lotus Domino/Notes environments. Developed architecture blueprint, process maps, models and directed development team of six. The assignment was to assist with the physical re-design and layout of the network infrastructure including the installation of the Cisco 7500s with Catalyst Switching to integrate with HP-Openview MOM.

Architect\Project Manager

Confidential

Responsibilities:

  • The role was to manage the development and integration of Mercedes dealership sales and service applications systems on MVS, RS6000 to IBM’s Web Server Open Edition, Web Interface Gateway and Lotus Domino/Notes environments. Designed, planned, and implemented the entire network infrastructure for the internal corporate systems and the dealership access network schemes.

Architect\Project Manager

Confidential

Responsibilities:

  • The responsibility was to design network architecture, system components, physical housing and communications interfaces for NBA games statistics database. Created testing standards and criteria; participated in exhibition game implementation in New Jersey, and Boston. Assessed statistician workstations with American and Japanese wireless and wired networking delivery systems.

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