SUMMARY:

• 20+ years of diverse experience with companies, large and small; industries in the public and private sectors and COTs; with expertise in managing development and delivery of Microsoft technologies using Waterfall and Scrum Agile processes with on and offshore teams. Focused on achieving results, while maintaining flexibility managing changes in scope and responsibility
• Therapy greatly assists working with management and users to design, develop and implement solid systems that exceed user expectations. Sales/Account Manager experience in Telecommunications and IT infrastructure equipment, Travel and Property Development and Property Management vertical COTs software.

PROFESSIONAL EXPERIENCE:

PROJECT MANAGER

Confidential

Responsibilities:

• Managed company’s largest client with 600+ franchisee microsites using Umbraco CMS to serve content.
• In an Agile RUP - “like” environment created Mindmaps, Requirements, Statements of Work, Storyboards, “Points of View” and managing production “pushes” and multiple concurrent budgets for a team of 8 developers, designers, integrators, content providers constructing and deploying Interactive websites.
• Worked with 3rd party vendors (Symphonie - ESP, Vayulogic - SMS, Amazing Mail and Return Path - SEO)
• Developed an interactive dynamic e-mail transaction-based Loyalty program serving 450,000 custom e-mails per month using Symphonie from Goolara.

Deal Review Project Manager

Confidential

Responsibilities:

• Managed the virtual project team of 4 that implemented and oversaw the contract review process designed to severely minimize risk exposure for all customer opportunities. Included RFIs, RFPs, Proposals, Work Orders, Change Orders, Extensions and Amendments.
• Honed and utilized the IT Project Coordination process for over 100 virtual review meetings a month that currently generate over $110 million annually for the West region.

Content Project Manager - Agile

Confidential

Responsibilities:

• “Surface” for Retail
• “Surface” for Banking eCommerce - MS Dynamics
• Silverlight demo application
• Managed demo application development at Microsoft EBC - Executive Briefing Center Solution Showcase
• Promoted to Content Project Manager for harvesting EBC content. Managed development of 4 local and remote project teams simultaneously; reported status of the $1.3 million budget across the projects, teams and funding sources to Avanade/Accenture/Microsoft executives.

Project Manager - Agile

Confidential

Responsibilities:

• Led this concurrent after hours project with a team of 6 members to extend the customizations to Team Foundation Server - TFS 2005 and 2008 including: security permissions, Work Item templates, HTML Process Guidance, Build, Deployment, Subscription and Notification Management.

Configuration Project Manager - Waterfall/Agile

Confidential

Responsibilities:

• Evaluated, installed and implemented the initial “beta” Team Foundation Server - TFS 2005 - system and updated to the production system. Consistently employed the RACI model to meet targets.
• Consistently met Build and Deployment targets while retaining and reporting build quality.
• Supervised all daily aspects concerning the Team Foundation Server - TFS - installation for this $5 million complex multi-site (3 sites onshore and offshore) 150 person custom .NET development project replacing a Financial Accounting legacy system. There was heavy communication with offshore (Mumbai) teams.
• Led the Configuration Management Team of 3-6 members; customized, implemented, and maintained the Team Foundation Server - TFS installation including: security permissions, Work Item template customization, HTML Process Guidance updates, source code repository, Build, Deployment, Subscription and Notification Management throughout the entire SDLC. Migrated TFS 2005 to TFS 2008.
• Implemented and managed the Change Request / Change Control Process that minimized “scope creep”.
• Guided and managed the development team in the design and development of applet extensions to TFS to manage query subscriptions/notifications and builds/deployments.
• Reported weekly status to the PMO.
• Provided infrastructure support and Super SME knowledge and support for the TFS installation.
• Managed the migration and enhancement of 8 inter-connected telemarketing/call management/commission calculation applications using VB6 and MS Access 2000 to a single VB.NET n-Tier solution using the Internet and XML B-to-B Web Services to process online orders stored in SQL Server 2000.

Sole Developer - Agile

Confidential

Responsibilities:

• Conducted full SDLC: analyze, design, develop and implement user requirements to create a Customer Service support application and later an Inventory Management process support application both in MS Access XP/2002 and SQL Server 2000.
• Directed 5 developers and 2 support/ persons, meeting deadlines throughout the full development life cycle (SDLC) of a Commercial Off the Shelf (COTs) n-Tier BPM - Business Process Management tool.
• Supervised development testing phases; validated consistency of test plans with functional requirements; and consistency of all output and screen design to insure functional consistency and ensured design standards were documented and followed.
• Tasked to communicate and demonstrate new, saleable features to the field organization and assist with sales calls, and commercial rollout efforts of new product features in the customer community.

Sole Developer - Agile

Confidential

Responsibilities:

• Conducted the full SDLC (analysis, conversion planning, development and implementation including users) of the migration of an existing MS Access 97 database to an MS Access 2000 application linked to SQL Server 2000.
• Installed SQL Server 2000 on the city’s server, setting up user roles and permissions and granting access to the database.

Sole Developer - Waterfall/Agile

Confidential

Responsibilities:

• Analyzed the Licensure department’s 1700 stand-alone Paradox & FoxPro databases (DOS and Windows).
• Recommended options and migrated to an n-Tier Visual Basic 6 application, an Oracle 8i database and Crystal Reports 8.5.
• Required heavy and regular interaction with end users, department managers, program managers and state attorneys to gain in-depth understanding of business processes, many governed by state statutes, and links to data from a Federal Oracle 8i database.

Lead Developer - Waterfall/Agile

Confidential

Responsibilities:

• Achieved a project “rescue” as Phoenix, AZ based Lead Developer.
• Re-factored a non-functional VB 6/MS SQL 7/Crystal Reports pet care facility licensing and inspection management application into a program that met the disillusioned client’s original expectations.
• Led a team of 9 (5 Phoenix developers, 2 in Boulder, CO, 1 Quality Control engineer and 1 Systems engineer in Denver, CO), reported to the Denver - CO based Project Manager for this n-Tier project.
• Assisted the PM in developing project plans and coordinating project schedules to meet deadlines, directed project personnel resources in the assignment/completion of tasks.
• Tracked and reported project status to various levels of management, business sponsors and PMO.

Lead Developer - Agile

Confidential

Responsibilities:

• Contracted to design and develop an SLA Performance Tracking tool modeled on existing Excel spreadsheets created monthly.
• Designed, developed and implemented an MS Access VBA application for a single Phoenix AMEX user.
• Acceptance prompted a request to deploy the application globally using Access Replication Manager: on-site in Sydney AUS, London UK, & four U.S. sites: two in Phoenix, AZ; Greensboro, NC and Ft. Lauderdale, FL. Adding another department with 24 users dictated a migration to SQL Server.