SUMMARY:

• An innovative technical leader offers proven success in designing processes that improve all aspects of business and revenue production while supporting change initiatives with needed software and tools. Demonstrates a track record of building IT infrastructure that retains supportable makes and models while minimizing costs and impact to operations. Astutely manages all aspects of program, portfolios, and projects, ensuring top - line growth and profit optimization. As a mathematician, physicist, and chemist is a master analyst, architect, and developer of new ideas, methods, and processes that produces a razor sharp competitive edge.
• Program & Project Management - Large-Scale Infrastructure Design & Management - ITIL - Policy Development - TQM
• Strategic Planning & Estimating - Application Development - Systems/Process Engineering - & Development
• Vendor Management - Finance & Accounting Systems - Data Center Design - Process Improvement - Operations
• Software Development Life Cycle - Business Plan Development - Document Management - Disaster Recovery
• Achieved a 30%-60% performance increase for Confidential ’s problem, incident, change, and queue management; performance exceeds the manual process of discovery by more than 500%, awaiting approval to implement.
• Saved Chassix $10M+ in annual obligations that were dead assets; also saved more than 70% in logistics costs by locating machining centers near casting operations.
• Headed the complex deployment of GM-Online for the finance department and completed the six-month project two months ahead of schedule, eliminating $275M+ in risk to GM’s Q4 bottom-line.
• Established ITIL in 2004, conducted ITIL for IS&S GMNA Operations, and sparked a restructuring that cut costs by $440M and produced an additional $1.2B in cost savings.
• Enabled Motor City Computers to grow from $30K to $2M in monthly revenue and become a national leader.
• Entrepreneurial Strategist and Leader started first business Confidential age 12, Directing manager Confidential age 17 directing 16 employees, Business Consultant Confidential age 8, Teachers Teacher and Developer age 17, Partnered in; Media/Communications, Construction, Computer Systems and Manufacturing, Machine Tooling,, Technical Automotive Consulting, Medical/Wellness Research, Health Care, Energy, Publishing, and Music Performance Industries. As a contractor or employee treats each assignment as if the company depended on his best performance for the business to succeed.

TECHNICAL SKILLS:

Technology and Tools: PMI Methodologies, Confidential -PC, DOS/Windows/XP, DECNET, DBMS, Documentum, SDP-21 & Lite, SUN6000, Solaris 4.x, UNIX, SQL, INGRES, FORTRAN, MS Office, DEC/VAX, VMS 3-7, SDLC, DBIII, COBOL, ITIL, DEC/PDP, 11/44, RSX 11M+, FTP, CLIPPERASSEMBLER, MS Project, MODCOMP, MAX-IV, LANTASTIC, XBASE, C/C++, Front Page, MOTOROLA 8063/8065, FPTOS, PARADOX, HTML, Dreamweaver, NETWORKS, NIKU, ORACLE, SMARTWARE, FMS / CMS, POS, EDI, BPCS, MAPICS, BARCODING, CIM, Remote Scanners, ANX, PMI PMBOK, SDLC, LOTUS NOTES, MS-XP,7,8,9,10, IE6,7,8,9,10, SEP11,.Net SMS/SCCM, VISIO, portfolio management, AGILE, SCRUM, ACTIVE DIRECTORY, WEBSPHERE, SITEMINDER, and IdM

PROFESSIONAL EXPERIENCE:

Senior Project / Program Manager / Business Process Architect

Confidential

Responsibilities:

• Founded and operate a consulting business that began by providing COTS and Turn-Key Customized POS systems to include websites and e-Commerce systems that support single/multi-site retail, distribution, and warehousing.
• Expanded business to deliver IT consulting, technological implementations, IT Infrastructures and networks, quality and environmental quality systems development and implementations, internal quality auditing, technical writing, al curriculum development, strategic business planning & estimation, marketing consulting, and project management services.
• Projects below earmarked client are assumed contracted through CSES.

Point of Sale Systems Integration Specialist & Business Consultant

Confidential

Responsibilities:

• Worked to meet the vision of the organization to help their small business customers significantly increase the profitability of their business and help them find time to be with their family and friends.
• Developed business plan to present to investors to sell a portion of the business so that the Sr. Owner could begin his retirement track. A pending sale is in the works for Q1 2018.
• Developed a new marketing strategy to include enveloping new technologies for Credit Card Processing, Gas Pump Controller, a modernized POS Station, and e-Tagging and Pricing helping the average C-Store Owner reducing labor requirements by manhours per year for a small business with 8-10 employees. Significantly raised the value of the product, and increased the size of target market.
• Brought in a Merchant Account/Credit Card Processing expert who created new associations with processors with 100’s of agents that have opened a nation-wide sales force selling the ASH POS Systems.
• Represented the business in the public Confidential such organizations like Chamber of Commerce, AFPD, and others, in addition represented the business architecting and proposing POS Solutions for prospective customers, including POS, e-Commerce, Multi-Site Warehousing and Distribution Solutions and more.
• In combination of new associations and added technologies met the wants and needs of the c-Store and Fuel Station Industries, adding 1000’s of potential eager customers.
• Architected, quoted, and implemented Amazon Web Services (AWS) and Cloud Services for customers.
• Developed residual income for ASH through Credit Card Processing, and Marketing Sales History.
• Trained many new customers to operate and maintain their new ASH POS system.
• Developed and implemented a VIP Users Program that has taught on-going customers on how to best use their ASH POS System to take their 3-5% profit margin to 20-25% profit margin.

Transition Program & Project Manager - Infrastructure-Applications-Operations

Confidential

Responsibilities:

• Managed programs and projects for six major Confidential clients: Xerox/State of New York, Raytheon, Dow Chemical, NiSource, Enterprise Rental, and Nexus Lexus.
• With Xerox I led Confidential &T and the Confidential teams to build two Data Center LAN’s & Infrastructure in Rochester and Poughkeepsie, New York. Each LAN & Infrastructure was developed from the floor up on an expedited schedule of a 120 day build out both worked in parallel, invented a modified Agile process cutting thru the red tape and delays.
• Worked with Digital Hands and Safenet to create two different two factor authentication solutions, worked the Confidential &T/ Confidential teams to ensure the ordering, receiving, installation, configuration, diagnostics & trouble shooting, and testing was performed in a traceable professional manner, in a custom formed Agile team formation.
• Computing included Mainframes and Servers. Systems and tools used included; PADSMRT’s, GeCEPS, NRF’s, MS Project, Disaster Recovery, PowerPoint, Excel, IPWC and others to manage the project. Circuit ordering, installation, and testing management was an integral task, along with testing server connectivity and storage operations.For Raytheon, Confidential contracted their partner IPSoft to take over the management of all Raytheon LAN’s for Raytheon’s Government Systems Operations.
• IPSoft a newer Confidential Partner became my responsibility to integrate and to ensure a smooth transition for IPSoft to take over the LAN operations from CSC who had been managing the LAN’s.
• Tools to run the project included; MS Project, Sharepoint, IPWC. IPSoft installed its Data Center operations tool, IPCenter and thru it monitored and managed the LAN to include problem and incidents.
• For Confidential ’s Dow Chemical account I was the Project Manager for the Operations Track that helped Operations change it’s PIMs for Incident and Change.
• To assist in Service Now developing bridges for Confidential &T AOTS, and Masergy’s Portal to route incidents through and AVS/PCS to re-engineer its MACD Processes and ensure that Operations could assume control of the new systems the NOC had to manage for all LAN’s, the WAN, and Voice associated with all Dow locations world-wide.
• Served as Network and Security Program Manager for NiSource, working on 300+ sites to include Nuclear and Fossil Power Generation, Gas and Oil Distribution sites, Business/Sales Offices, and IT Data Centers.
• Performed major purchases for data center build outs, managed phone system installations, oversaw LAN/WAN upgrades, and directed complex, enterprise-wide deployments of XP/OS upgrades, SAV to SEP Malware upgrades, MS IE remediation/upgrades, wireless network installations, and software deployment systems upgrades.
• Led asset management/system discovery, federally-regulated application upgrades, and system decommissions.
• Assisted management in improving the account management systems processes and procedures and reducing project lengths by addressing key project transition states; stabilized account and increased revenues as a result.
• Led the continual updating of disaster recovery plans and procedures as new applications and infrastructure were added to the landscape to include PowerPlant.Led a transition project that decoupled the car rental and truck fleet rental IT data center operations by truck application and infrastructure; oversaw infrastructure engineering, purchasing, installing, configuring, and testing.
• Managed upgrades to software through a series of software release freezes to smoothly manage installations.
• Served as key Project Manager for a transition project moving all Nexus-Lexus applications and their appropriate infrastructure to Rochester, New York; oversaw an engineered solution that mirrored prior servers/applications.
• Ensured the systems did not go down other than a brief maintenance window that was pre-scheduled by purchasing a Mobile Backup SAN Farm - Seta Beast, and then populating it to the max with high-end fault tolerant hard drives; also installed and configured Riverbed devices on both sides of the WAN from Warwick to Rochester and brought in an IP/Switch Configuration Expert to maximize bandwidth and data speed on the failing network.

Senior Program/Project Manager/ITIL Engineer

Confidential

Responsibilities:

• Worked with executive management of H&N to drive significant process improvement, organizational realignment, and cultural change with customers, service delivery staff, and within the operation itself.
• Teamed with PMO leadership to ensure services were extended internally and for all customer accounts.
• Established eight concurrent work streams, including scope of work, success criteria, deliverables, key-indicators for success, and governance structure to transform the effort into formal project plans; worked with staff to execute and report on progress/success for internal service management improvement projects to the executive team.

Senior Program/Project Manager/Manufacturing Engineer

Confidential

Responsibilities:

• Served as Senior Project Manager for TEAM’s customer Chassix, a newly formed merger of three machining corporations: Metal Dyne, SMW Automotive, and Diversified Machining.
• Worked with new executive team to consolidate manufacturing operations from 30 plants to 19 sites and build-out new operations; also managed a $1.8M operating budget.
• Rebuilt a large heat treat furnace, provided another innovative chip conveyor system, performed a build-out of a new testing facility, and consolidate test equipment from three other facilities to save $1.3M+ per year.

Senior Systems Architect - Program & Project Manager - Complete Business System

Confidential

Responsibilities:

• ed several contracts to architect, develop, implement and maintain a business system that would combine the functions of three existing systems into one, normalize the data set, and greatly simplify receiving, testing, inventory, invoicing, shipping, and customer reporting.
• Worked in partnership with the General Manager and Warehouse Manager to rework the operation and setup a comprehensive inventory process to include receiving and shipping.
• Developed a Warehouse Inventory System & Process that could process inventory of 40,000+ pieces in less than 4 hours; reduced the time to provide RADAR Customer reporting from 21+ days to overnight.
• Designed a new testing module that allowed for mass system tests and asset system inventory, a 99% time saver.
• Assisted in 9-month pursuit of converting system to .Net Technology working with PhD Technologist in .Net innovation, end evaluation showed I developed the software product to a value of over $10M from 100K investment

Portfolio / Project Manager / Finance Specialist

Confidential

Responsibilities:

• Contracted to lead the Information Security Department of BCBSM and manage a $10.4M budget; consulted managers/directors to create a shared vision for all lines of the business via tracking and reporting of key metrics.
• Worked with BCBSM employees, Ernest & Young consultants, and IT consultants from a variety of contract houses to provide a blend of cooperative and positive behavioral methods and habits to assist in effective team collaboration, thus maximizing overall work production for this new department.
• Assisted in integrating new roles and operations and helped stabilize those new operations developed by Ernst & Young.
• Adverted a major Contract Audit violation made by the Director, and quickly negotiated a Contract MOU addendum.

Senior Systems Engineer - Master Data Manager - Program & Project Manager - Executive Consultant

Confidential

Responsibilities:

• Architected a new supply chain model for Confidential ’s Electrical Systems Group as Delco was transformed to Delphi and GM had to entertain other suppliers for the first time working as the Electrical Systems Master Data Manager.
• Led the development of GM’s first intranet and secure extranet website, allowing electrical engineers from GM and their supplier counterparts to share hardware designs and software used in vehicle processors; eliminated the need for suppliers to use the EDS communications systems, saving $5K+ per month, per supplier just for the leased line.
• Created the TruckTown website, inspiring employees to develop two million pages of information in 90 days Confidential no cost to GM; project became a model that cut engineering costs and halved product launch times.
• Provided leadership to help Confidential save more than $34M in support costs of managing the engineering tools (Auto-Cad) needed for the truck engineering departments.
• Coached various Confidential Engineering departments to consult as to the high value opportunities to adjust their application portfolio against their engineering processes to later save $8B+ in costs.

Program Manager/Application Architect

Confidential

Responsibilities:

• Developed and oversaw SCM/security policies and implemented major cost and risk reductions while leading comprehensive disaster recovery planning for all critical application systems running Confidential all manufacturing facilities.
• Managed a portfolio that included 700+ applications with more than 11,000 occurrences in 300 major facilities.
• Reviewed, recommended, and implemented new security and disaster recovery relation technologies and practices.
• Conducted and attended many DR exercises to validate the ability to restore applications after various degrees of disasters to include destruction of a plant or remote data center working with law enforcement and facilities management in addition to IS&S and its vendors.

Manager

Confidential

Responsibilities:

• Cut costs 5% per year and improved security, disaster recovery, business continuity, application portfolio development, asset management, business flexibility, and project management.
• Served as the designated IT Business Partner to all the business units as they implemented the various aspects the contract services to be provided; total contract scope exceeded $6B in value.

Contract Manager

Confidential

Responsibilities:

• Served as Project Manager and Communications Director for a GM/EDS effort that impacted 76 manufacturing facilities; led teams in expanding and improving services while cutting operating costs 20%.
• Created first major playbook development for contract transition to operations, architected and managed web-developments used to communicate major initiatives, a document management web-site to manage all contractual documentation, and a bi-monthly video conference was published to manage on-going implementation status.
• Smoothed relations between GM and EDS in newly formed GM-Mexico team, boosting performance 80%.
• Defined foundational portfolio application management tools and metrics to begin the process of establishing IS&S as a self-sufficient managing organization.

Quality Systems Engineer - Program & Project Manager - Executive Consultant

Confidential

Responsibilities:

• Developed, published, and implemented manufacturing and business quality processes in order to complete ISO quality program required by key automotive clients; worked with the registrar to successfully obtain .
• Met with manufacturing and management staff to integrate the quality program into the business, on how to manage quality meetings and prepare for continuous improvement and on-going audits for re-.
• Served a project manager for the development of a website and facility reclamation project for the former KidsRUS 365,000 sq. ft. facility located in Southgate, Michigan.
• Provided daily updates/weekly progress reports for the customer and assisted in obtaining and maintaining work crews through Michigan’s Work Force Management Group.

Sr. Systems Engineer - Program & Project Manager - Executive Consultant

Confidential

Responsibilities:

• Worked with purchasing, ASG Renaissance, and Excel International to sell, engineer, develop, and implement technical requirements for tier-one minority suppliers to act as IT business partner for the establishments of ISO quality and environmental programs, business-to-business (B2B) e-commerce, and EDI applications through ANX.
• Implemented projects in each category for suppliers such as Uniboring, Gilreath Manufacturing, Paperworks, Diversified Chemical, Citation Tool, Riverside Manufacturing, Black River Manufacturing, and Willie Horton Industries.
• Designed and implemented the technical marketing program for Excel International, closed the sale with each tier one supplier and was assigned as the IT business partner, technical lead, and project manager; handled plan development, budget management, and implementation leadership for each initiative.
• Achieved quality/cost improvements while creating a standard approach for implementing key purchasing initiatives.

Sr. Systems Engineer - Program & Project Manager - Executive Consultant

Confidential

Responsibilities:

• A Ford’s first major computer controlled Diesel Product Development. Having being part of its first product launch from beginning to end in 1994, also worked to launch the 1995, 6, 7 vehicle launches. My primary work was developing the engine and transmission application control system for Ford’s Powerstroke, a 7.3l diesel engine used for their most lucrative marketplace. As one of eight masters we replaced what would have taken 250+ personnel to do the same task. As a team we developed a 24-hr turn around process (reduced from 180 days) as our rapid strategy process making us industry leaders in powertrain control development. Our process saved the business countless millions in costs and project pull ahead.
• As corporate mediator and business strategist for the 7.3L Powerstroke program I worked with the CEO of Navistar and VP-Electronics of Ford to mitigate disagreements and as a result not only saved the project but through working with the Ford sales team helped them understand the value of the product and increased volume maximums to 360K+ instead of 60K. In the first 90 days of sales when the product was released they stopped taking orders after 1.2M were placed.
• Developed the Electronic Technical Group ISO-9000 program and was an internal auditor for the corporation Confidential large, and became the final say as to whether or not a department may pass its final check.
• Developed the calibration compilation tool for the Powertrain organization expanding its capability to the next new processors that were to be implemented for their new engine products.
• Worked with Navistar’s strategic product planning executive and VP of Engine to investigate opportunities in the Asian / Pacific marketplace. Recommendation though not considered as their core business initiative did become huge in the US marketplace as predicted. That marketplace was the emergence of the SUV and the 4-door high end pickup truck.

Sr. Systems Network Engineer - Program & Project Manager - Sr. Plant Automation Architect

National Steel

Responsibilities:

• Technical leader, strategist, architect, and development engineer specializing in Networks for the Computer Process Control Department. Designed, Developed, and Implemented (DDI) the Chemistry System used in the LMF station, DDI for the Metallurgical Quality System, DDI for the Cold Mill Scheduling System, DDI for the Tensile Test Reporting System, Architected; Blast Furnace Controls, Coke Oven Controls, Hot Mill Operations and Controls, and developed new strategies to mark steel slabs and coils for more effective tracking of product through the system. Assisted in evolving the BOP processes to increase production from 19-23 heats per day to over 50 heats per day. Developed a process to better manage how systems were developed and maintained using project management methods that are similar to Agile methods today.
• Worked to technically improve the network in the plant. Working with the manager of Computer Process Control, together we documented and presented our business plan to the President and CEO and he declared a 1.2B Cost Savings Plan from it to the Stockholders. He then asked every department to come up with a similar plan. Over time the plans saved the business over $5B in costs, and changed the corporate culture to better manage continuous improvement measures in each department of the corporation.