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It Manager Resume

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Rutherford, NJ

SUMMARY:

  • Having intimately worked with Communication Protocols (Async, BSC, SDLC, TCP/IP), OS IPC System calls (Semaphores, Shared Memory, Message Queues), Sockets, LU 6.2, RPC, Other Messaging Products, Client - Server and Multi-tier Applications on different OS platforms; I bring a unique perspective and understanding regarding
  • Enterprise Application/System Integration and Engineering especially utilizing MQSeries, MQSI and SOA. My ability to think outside the box enables me to design and evolve solutions that are technically sound and business compliant. Adopting and getting the best out of new technology and product comes natural to me. Maintain balance among standards, best practices and creativity. Enjoy problem solving.Utilize Technology for most Productive and Efficient Business Operations. Development background, Analytic mind set, ability to dig deep for Problem Troubleshooting and Root Cause Analysis. All round Technical and Coordination skills helps to hit the ground running. Enterprise monitoring at Infrastructure, Systems, Application level. Understanding of Business Processes and ITIL Knowledge helps to fight fires, evolve medium/long term solutions and implementation road-maps.

TECHNICAL SKILLS:

Programming Languages: C#, C/C++, Java, Perl/Shell Script, Excel VB Macro, VB, SQL, ESQL, Series/1 EDL, HTML, XML, CSS

Microsoft and .Net Skill Set: .NET Framework 2.0/3.5 (ASP.NET, ADO.NET, WinForms, .NET Class Libraries, Web Services, .NET Remoting, WSE), Multitier, Multi-Threaded Applications utilizing reusable objects/components (in C#/C++/C, COM), SOA, SQL Server, Oracle as Back end, Stored Procedures, Triggers. Visual Studio, Visual Source Safe, IIS

IBM Skill Set: Websphere MQ, Websphere Message Broker, SOA, WAS/Http Server, LDAP, ISM/Maximo, SNA/SDLC/APPC LU 6.2, SOM, DAE, Integration of Back End Mainframe (MVS/CICS or AS/400), 3270/5250 Data Streams, Controller, Terminal Emulation

Databases: MS SQL Server, Sybase, DB/2, Oracle, Series/1 IAM, Accessing/Interfacing MVS/VM Databases

Operating Systems: Windows (all flavors), UNIX (Sun Solaris, IBM AIX, Linux, others), OS/2, Series/1 EDX, DEC PDP

Useful Tools: MS Project, MS Excel, MS Word, Visio, JIRA, Rational, VDEs, Source/Version ControlCommunication Protocols: IBM SNA/SDLC/BSC, TCP/IP, OSI, HTTP, FIX

PROFESSIONAL EXPERIENCE:

IT Manager

Confidential, Rutherford, NJ

Environment: .NET/C#, ASP.NET MVC, ADO.NET, Visual Studio, MS-SQL Server, IIS, XML, JQuery, LINQ, Entity Framework

Responsibilities:

  • Development of Warehouse Management System as part of overall Supply Chain Management (SCM) especially catering to the Medium and Small warehouses using the technology advantages offered by .NET/C#, ASP.NET MVC and MS SQL Server and affordability not possible with SAP, IBM or Big brands like Manhattan. Solution caters to multiple types of warehouse operations like Distribution Warehouse, 3PL (Third Party Logistics)
  • Scan Inbound Items into Inventory, Outbound Items from Inventory, Inventory and Location Management, Internal Item Movements using Motorola MC65 Scanner that not only eliminates paperwork but provides accuracy, improved operational control and complete data integrity
  • Ability to handle Damages, Returns (before and after Dispatches), Ability to scan single as well as multiple barcodes, EDI integration with Supplier/Vendor Systems, Ability to manage SSCC and Location Conflicts at Inbound Stage to avoid operational errors/difficulties down the line
  • Integration with other SCM Components like Order Management System, Delivery Management System, Invoice and Payment System
  • Role based Access Control, Complete User Control for scanning/processing Inbound and Outbound Orders, Item Management, Ability to do Inventory Cycle Count for Physical-to-Logical Inventory Verification, Inbound, Pick List, Bill of Lading reports, Comprehensive Item and Inventory Reports, Item Search
  • Ability to manage Accessorial Items and warehouse services at the individual Inbound/Outbound Order Levels to ensure complete accuracy and transparency for Customer Invoicing
  • Adding Cash & Carry Business to the existing Order Management System for a Distribution Warehouse with provision of special prices for Cash & Carry customers. These customers come to the warehouse, pick items, pay cash/check and carry them thus saving the warehouse on shipping costs and delay in receiving payments
  • Inventory Management and Control for On-line business of a distribution warehouse. Inventory coordination between Wholesale and On-line business segments
  • Improve Quality and Efficiency of Business Processes to capture Business Data using Excel VB Macros especially for small and independent entities
  • Manage Business and IT Operations as 2 sides of the same coin and promote greater harmony and integration between Day-to-Day vis-à-vis Project management needs especially for small/medium business entities and non-profit organizations
  • Improving Mail Merge and XML Driven Middle Tier Utilities
  • Effective utilization of technologies for improving business processes and functions
  • .NET/C# driven Data Collection and Verification Tool for ISM/Maximo
  • Generic .NET-MQSeries/JMS interface for uniform integration with Enterprise J2EE applications and databases
  • Laying foundation for multiuser version of Confidential product

Environment: .NET/C#, ASP.NET, ADO.NET, Visual Studio, MS-SQL Server, IIS, XML, Excel Macro, MQSeries

Confidential, Poughkeepsie, NY

IPC Data/Application Analyst

Responsibilities:

  • Plan, Coordinate and Execute tasks and activities for successful transition of IT Help Desk under IBM Service Management (ISM/Maximo). Streamlined On-boarding experience for IBM Clients. Trained new clients per ITIL guidelines for Incident, Problem, Service Request and Change Management Processes in ISM Maximo
  • Data Engineering/Analysis/Load for Generic as well as Customer specific data elements like Person/User, Classifications, Services, Job Plans, etc. for effective Incident, Problem, Change Management under new ISM/Maximo environment
  • Successfully migrated 2-4 accounts every quarter from Hospitality, Health Care, Manufacturing and other industries. Adhered to HIPAA compliance for Health Care clients.
  • Evolved solutions to keep and/or enhance existing Help Desk features and practices using ISM/Maximo. Resolved interface, integration, mapping and auto ticketing issues.
  • Streamlined Data Collection process by addressing 2 critical dimensions of time and quality. Proposed new Web and SQL DB based tool (.NET) to integrate with ISM/Maximo utilizing core data engineering or virtualization concepts.
  • Worked with infrastructure, data center teams to ensure user authentication either by IBM or Customer based Central LDAP or Active Directory Server as per contract agreement
  • Assigned Role based access to ISM Users to carry out support functions. Worked with Account and Client team to automate HR Data Load process once the account goes live.
  • Tested new ISM features for Data and ID Administration especially for Shared ISM environment. Helped in Deployment
  • Coordinated and worked with Technical (Data Analyst, Configuration, DBA, Architect, Interface, Development, Asset Management) as well as Business (Account, User, Support Team, Project Management) teams including overseas teams from India, Canada, Argentina, Brazil, China, etc. in Dev/UAT/PROD environments for successful transition
  • Developed and/or Enhanced Excel VB Macros for Data Collection, Verification, Transformation and Export processes as part of improving productivity and data quality. Also developed/enhanced shell scripts. Regularly documented all critical work

Environment: J2EE/AIX/DB2, ISM/Maximo, LDAP, WAS, HTTP Server, Maximo/MQSeries Integration, Excel Macro, Scripts, ETL

Product Manager and Solutions Architect

Confidential

Responsibilities:

  • Brought Single User version to Beta Level. Product is based on .NET/C# technology and brings ‘Knowledge from Scattered Data’ to the User. Represents new approach to information organization and knowledge Management.
  • Resolved Crystal Report/Stored Procedure issues associated with Syteline ERP package for a reputed Light Manufacturer
  • Design, Architecture, Project Plan for Multi User Collaborative Version with Enhanced capabilities and features. Proof of Concept Prototype for XML Driven Middle Tier for stable code base and manage changes in the back end DB layer easily
  • Business Analysis and solution for separate on-line retail DB for a Distribution Warehouse

Environment: .NET/C#, ASP.NET, Visual Studio 2008, Visual Source Safe, ERP, MS-SQL Server, IIS, Crystal Reports, XML, ETL

Confidential, New York, NY

Application Integration & Support) Specialist, Solutions Architect

Responsibilities:

  • Provided technical leadership in transitioning and deployment (UAT, Production) of Confidential Millennium 3.0 trading platform (Appia 5.0 FIX engine, OR/ME, NSB ( Confidential Service Bus), MDS, Gateway, TradeScope).
  • Active participant in BCP Fail-over/Switch-over tests. Worked closely with Architecture, Development, QA, SE, NE, DBA, OPS/Bus, Change Management teams
  • Saved Significant Time, Money and FIX Re need by automating migration of existing 3000+ FIX Sessions using Perl Script from Millennium 2.0 to 3.0 in UAT and PROD environments at Confidential
  • Provided Technical Support to the newly released Euro-Millennium trading platform. Created run-book for L1-L2 teams
  • Identified and suggested process improvements per ITIL V 3.0, SOA, ESB guidelines. Used XML template to create uniform session data into Millenium 3

Environment: Linux, C/C++/C#/Java/Scripts, Oracle, DB2, Tibco, NSB, Appia, TradeScope, FIX, B2B/B2C, ETL

Confidential, Parsippany, NJ

.NET Master’s Program

Responsibilities:

  • Strategic planning to integrate HASTUS Vehicle and Crew Scheduling package into LIRR enterprise from business/IT perspectives. Identify potential issues and concerns between current (manual) and future (using HASTUS) systems, business processes and practices. BPI using SOA governance guidelines. Data Analysis and Mapping
  • Create design specifications to interface HASTUS package (.NET 1.1) into LIRR enterprise. Mapping of vendor (GIRO/HASTUS) physical model with in-house corporate logical data model using ERWin

Environment: Windows/.Net, UNIX, MS-Office, SQL Server/Oracle, ERWin, Active

Confidential, NY

IT Advisor and Solutions Specialist

Responsibilities:

  • Proposed and developed idea-cum-prototype for Java/XML based generic MQ monitoring product. Trained programmers in MQSeries/Middleware. Evolved IT solutions/strategies/implementation road-map for small businesses and Retail clients

Environment: MQSeries, Windows/.Net, C/C++/C#, MS-Office, SQL Server, Java/J2EE/JMS

Confidential, Jersey City, NJ

Enterprise IT Architect, Middleware Integration/Deployment/Support

Responsibilities:

  • Successful technical leadership to resolve all technical and operational problems for the revised ACBS project to ensure it goes live per schedule. Did not impact schedules and deliverables of other projects, while incorporating new ACBS features
  • Reengineered and stabilized the Dev, SIT and UAT environments, platforms and real-time transaction (on-line and end of day) flows for ACBS project. Enterprise BTM Applications spanned over MVS/CICS, AIX/MQSI/MQSeries, ATS Server, .NET, Java/J2EE and AS/400 environments. Utilized SOA, ESB, Multi-tier guidelines/principles. Functional Scope included G/L, L/C, Settlements, Master Directory, etc. Used COBOL CopyBook, XML, ESQL for Message Flow logic
  • Identified and resolved potential future problems and support issues. Trained Application Support team. Improved Automatic Monitoring. Introduced heartbeat transaction.
  • Proposed and architected Universal Messaging Service (UMS) as new standard at BTM to speed up and allow flexibility in application development as well as better utilization of MQSeries. Working closely with Enterprise Application Integration (EAI) team addressed critical issue of many application binaries without corresponding source code. First implementation on MVS/CICS platform for S1 project. Built Java based proof of concept prototype for JMS/MQSeries demo
  • Provided Java to mainframe COBOL programmers

Environment: MQSeries/MQSI, iWay, C/C++/C#/Perl/Java, ESQL, AIX, Windows/.Net, MVS/CICS-AS/400, Oracle, DB

Confidential, New York, NY

Enterprise Middleware Architect, Integration/Deployment/Support

Responsibilities:

  • Promoted MQSeries/MQSI into Global Confidential Enterprise covering a wide spectrum of Business and Functional areas
  • Worked on multi-tier multi-platform business applications (real-time trading, transactions, B2B, B2C). Worked on issues related to global development, architecture, infrastructure, deployment and support throughout the project life cycle
  • Managed disaster recovery, development/QA/production environments, clustered HA servers, firewall/DMZ interface, DB2/Sybase/Oracle database and B2B applications and product (WebLogic, Orbix, and WebSphere) interfaces. Utilized SOA, ESB principles/guidelines. Used COBOL copybook, ESQL, XML for Message Flows. Helped in Buy vs. Build initiatives.
  • Provided day-to-day administration of MQ Components like Queue Managers, Queues, Channels, MQSI Message Flows and round the clock monitoring support of entire middleware infrastructure
  • Provided generic sample code in C/C++/Java for middleware components to application teams including two phase commit involving MQSeries and back-end database
  • Spearheaded group to eliminate incorrect/duplicate alerts and improve response time to resolve production problems. Facilitated coordination among Confidential teams in NY, London and outsourcing team in India by automation and customization of Global Enterprise wide Candle Command Center (CCC) monitoring tool and integrating with ML Central Help Desk (BMC Patrol). Provided hooks for “Follow the Sun” adoption
  • Developed Perl Script and Windows NT Error Log program as part of CCC customization
  • Worked closely with IBM teams to test and verify MQSeries fixes and upgrades on internal environments. Worked with Application and Business Teams to deploy these in PRODUCTION environment
  • Developed tools and utilities using C++/C/Perl/Java/VB to streamline middleware product installation, configuration, administration, test and acceptance

Environment: MQSeries, MQSI, C/C++, Java/J2EE/JMS, Perl, ESQL, VB, Tibco, Solaris, Windows, Oracle, Sybase, DB2, B2B, B2

Confidential, Weehawken, NJ

Senior Developer, Integration and Support

Responsibilities:

  • Designed, enhanced and reengineered (performance, stability) PRECIS trading application using C/C++/MQSeries/Sybase to link correspondent clients and NASDAQ/Instinet trading houses for real time (intraday) as well as batch (end of day) trades
  • Developed in-house real-time PRECIS infrastructure monitoring tool for MQSeries, Sybase SQL server and gateway
  • Design, development and deployment of the interface for in-house AIX based application with NT/COM based e-mail surveillance vendor product to synchronize business data for SEC compliance (Cross Platform C++ Class Libraries, AIX Executable, Multi-threaded NT Service, MQSeries Interface, COM interface for C++ to VB).
  • Proof of concept demo using Java/CICS gateway to interface Web Clients with Confidential .
  • MQSeries-Sybase Open Server interface using Insert/Update Triggers to synchronize 2 databases (simple and handy replication server)
  • Hands on working with MQ Components like Queue Managers, Queues, Channels, APIs

Environment: MQSeries, C/C++, Perl, Java, COM/CORBA, VB, Sybase, DB2, AIX, Windows, MVS/CICS

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