SUMMARY:

• Dedicated, results - oriented professional with exceptional customer service, organization and leadership skills looking to utilize talents as an support position in a growing organization in customer service/grant writer/project coordinator/ manager with the ability to process engineer any system by integrating IT, engineers and business/gov. supply chain sustainability/SDLC

TECHNICAL SKILLS:

Technology and Tools: MS Project, Excel, PPT& MS Word .MS Office Suite, Minitab, SSPS software, Sharepoint, IT life cycle Change and Release management skills, SQL familiar/learning now

PROFESSIONAL EXPERIENCE:

Confidential, Hudson, Ohio

Project Coordinator/Manager

Responsibilities:

• Led meetings virtually for Database migration tasks from oracle 11.0 to 12.0 enviornments.
• Monitored and assigned Data administrator tasks for Oracle and SQL servers/databases
• Supported departmental leaders in work flow deadlines
• Accomplished project related tasks using excel and sharepoint software
• Follow up on reports on deliverables with DBAs/Project Mgr
• Supported deployments of decomissioning databases and servers
• Supervised software upgrades and validation of applications
• Guided DBA work flow between testing,pruduction n and deployment of mirgration and other sotware up grades including Distaster recovery tests
• Weekly meetings of database adminsitrator for appllication and oracle data base updates.
• Sharepoint paltform usage for project progess updates to share enterprise wide.
• Familiar with SQL programing for realtional databases maintenance and execution of data changes scheduled and met aggressive timelines for release management duties/upgrades and changes

Confidential, Orrville OH

Project Planner/Scheduler

Responsibilities:

• Monitored updates weekly: held meetings to ensure great planning and communication
• Created schedules in MS Project
• Coodinated meeting and collaoborated with functional managers to work together during change continuity initiatives and implementation.
• Managed materials and procurement for planning schedules and 120 projects
• Collaborate with software engineers in implementing schedules
• Supported directors and manager with schedules in MS Project

Confidential

Project Manager

Responsibilities:

• Involved in testing, risk management, quality assurance,created project charter,change management (comtinuity plans), budget monitoring, project planning,(application life cycles/software) and project implementation of vehicles used in military applications. Project documenting for charters/artifacts/SOW
• Procurement,deployment of final product, material supply chain/assembly prototocal/modeling.
• Super Airplane 787: Risk Management plan for building and production of airplane. Formulated and implemented risk matrixes to model results and develop BI prior to manufacturing. Engine malfunctioning risk incidents explored, labeled and monitored.

Confidential

Project Manager

Responsibilities:

• Prototype-written for evaluation of original docs; -RFPRemoval of hazardous waste and building materials. Assessed and Analyzed data for ground water and environmental variables for EPA compliance; Assisted with procurement plan implemented in the removal, transportation and storage of waste material with low radio activity.

Sr.Account Manager, project coordinator

Confidential, Newark NJ/Newark DE

Responsibilities:

• Gained extensive knowledge and expertise in banking industry primarily within Marketing and Estate collections assisting in various departmental small projects/ analyst duties/Supervised employees and trained them. Managed Sourcing project plan on excel spread sheet
• Direct point person for clients with delinquent accounts; utilized communication and analytical skills to develop feasibility/cost plans in which client able to make payments thereby salvaging potential write-off accounts while adding to company bottom line. Coached and trained new teams
• Business Operations -monitoring productivity levels and peak time / work force time sheet (Knowledge of intensive operational functions.)
• Experience researching and analyzing business stats for leveraging and engaging productivity
• Managed staff of 24 for Estate and Charge Off Departments; facilitated monthly sessions which resulted in an increase in revenue and decrease in third party fees through re-engagement of clients. (task force project)
• Provided strategic planning for individual and team goals; utilized specific reports to analyze call and client statistics while creating team goals. Analyzed business reports to monitor progress.
• Recognized for leadership and support which directly improved each team members skill set and ability to achieve stated goals.
• Consistent progression into leadership roles with a history of taking on increasing levels of responsibility and delivering high quality results.
• Mortgage generating duties and knowedge obtained Confidential B of A/Legacy MBNA.

Administrative/Project manager Assistant

Confidential, Basking Ridge, NJ

Responsibilities:

• Contractual position Confidential Basking Ridge; managed and coordinated w/PMO for project deadlines for 12 Project Managers including District Manager.
• Thoroughly managed all travel arrangements; coordinated various projects utilizing exceptional skills in Word & PowerPoint; and created various internal documents as requested.
• Achieved skills as an a project manager assistant while organizing various tasks, coordinating arrangements, creating presentations and successfully managing the schedule for 12 project managers with various deadlines and priorities. (Project Management contract work)

Customer Service Agent

Confidential, Jersey City, NJ

Responsibilities:

• Preferred agent for high net worth clients often requested personally to provide service and information regarding their accounts and assist in opening new accounts.
• Utilized phone and electronic communication to establish strong, trusted relationships with clients; provided information and expertise on margin rules, regulations and requirements for various accounts. Portfolio Management/Accounting Principles monitoring- junior level.
• 401K/ IRA, Options Puts/Calls,Swaping and Commodity trading /SEC Knowledge

Project Management/Quality

Confidential, Piscataway, NJ

Responsibilities:

• Trained by licensed technicians and engineers in performing analysis on various plumbing and electrical issues for troubleshooting (testing ) and repair purposes. Daily business /mechanical engineering analyst duties.
• Led team in client satisfaction results through consistent dedication and quality performance.
• Routinely served up to 85 customers a day in person and via phone/internet; able to successfully solve client issues, market/sell products and provide clear and effective communication. Participated in many projects weekly.