SUMMARY:

• Expert Level Soft - Skills: Leadership Collaboration Communication Analytical Techniques People Sense Political Awareness
• A Program, Project Manager having strong solutional architecture skills with practical working knowledge in PMO functionality & IT-Business programs with both remote and on-site expertise
• In addition to Operational Pm experience, and OCM blended expertise
• Expert communicator and project leader with experience working in highly dynamic environments.
• Expert level PMP/PMBOK methodologies and techniques expertise in multiple domains with working knowledge of LAN/WAN, Wi-Fi, security and Voice Network -advance experience as Network architect in Data / Voice; Provide front line representation of the project to Director & C-level executives:
• DataCenter architected layers & in-depth knowledge of ITIL V.3, Data Center refinements & deployments, and Citrix Xendesktop & XenApps deployments.
• Real-world experience managing national & international IT-Business multi-platform projects and teams plus telephony/network roll-outs in a large multi-site organization.
• Expertise in complex project workloads & matrices, both domestic & international.
• Change and release management expert in migrations, UC, VDI, and delivering ROI.
• Unique demeanor that allows work under extreme pressure and still able to calmly coordinate the various Projects. Fulfilled role as both Project Manager and Mentor. Applied Agile principles for core team and virtual team while playing role as Scrum Master. Able to interact and update status with Sr. Executives including CXO & Board level.
• Virtualization of Desktop & SharePoint migration: 88,156 EU creation of content & delivery to end users. Proprietary ERP financial software implemented for a F-500 company in the financial sector.
• ERP deployment with change management, program management involving over 147,255 end users. Deployed 100,000 mobile devices plus supporting apps through oversight & management of multiple work streams PWAP .
• F500-Office 365 Cloud migration from Lotus Notes 8.X & 6.X, Deployed Office 2010 from Office 2003.
• SharePoint implementation, Lotus Notes to Office 365 migration, infrastructure changes, deployed additional servers to upgrading MS exchange & AD sign-on capabilities from Domino server.
• Management of Office 365 conversion, Lync & Office 2010 ; SharePoint implementation (out of box installation with minimal customization) accompanied by VDI.
• Strong practitioner of fitting program solution to the project using Waterfall, Agile and Scrum and/or hybrid; applied to over 150 projects in industries including Retail, Financial, Oil & Gas, Services and Manufacturing. Broad experience in application of transforming large organizations. Exceptional analytical, problem-solving and critical thinking skills.
• Expert in project crisis management with over 35 of career projects having been rescues. Big Data Creator using Azure, AWS, Google Compute, MapReduce, SQL Server, MySQL, PostgreSQL, Cloud Foundry, Apache Spark, and RedShift
• Domain experience includes: Insurance, Financial, Healthcare, OEM, Manufacturing, Energy, Retail, Software, Hardware, Technology, Call & Data Centers, Renovation & Construction Industry, Transportation Industry, and State and Federal Governments.
• Demonstrated competency in working with a wide range of government departments with diverse business needs, interests, expectations and requirements
• Broad and deep working knowledge of the IT industry, especially in the areas of operating systems and equipment, network configurations, languages and applications, software and hardware development, information security / assurance and emerging technologies
• Operational knowledge and understanding of large, complex systems and integration projects
• Detailed knowledge of Federal IT regulations / guidelines with solid understanding of related software tools and methodologies
• Extensive working knowledge of Microsoft Office Suite and project management software programs
• Skilled proficiency using MS Project within an iterative development cycle
• Knowledgeable of and skilled in implementing best-in-class concepts / principles within the areas of program and project planning, scheduling, budgeting and operations for successful of objectives
• Ability to implement Earned Value Management (EVM) concepts and to create related reports for use by government and company oversight staff
• Ability to effectively implement PMP and CMMI (Level 2 or higher) processes
• Excellent leadership, capital planning, financial management, cost control, estimating and contract negotiating skills
• Ability to manage multiple services and task order projects simultaneously
• Ability to make sound, well-informed and objective decisions; perceives the impact and implications of decisions
• Ability to prepare, justify and administer program budget and to assess financial conditions
• Ability to persuade others to accept recommendations and to negotiate to find mutually acceptable solutions
• Ability to organize work, set priorities and determine resource requirements
• Skilled in facilitating teamwork and coordinating efforts for the successful of goals
• Excellent supervisory and management skills with ability to manage and resolve conflicts, grievances, confrontations or disagreements in a constructive manner
• Detail-oriented with exceptional organization, problem-solving and critical thinking skills
• Exceptional customer service and relationship-building skills
• Ability to interact professionally with team members, corporate management, and clients of all levels
• Solid ability to simultaneously manage multiple projects and priorities, work under pressure and to meet tight deadlines
• Demonstrated ability to work independently in a fast-paced environment with little to no daily supervision
• Excellent verbal and written communication skills with solid presentation skills and ability to write federal contract proposals

TECHNICAL SKILLS:

Computer Software Skills: Microsoft Office Suite, Microsoft Project/Server, Visio, SharePoint, SAP, Genesys, Rally, Remedy, Microsoft System Center, Microsoft Service Manager, SQL Server, Windows 8/10/ Camtasia, Goldwave, Adobe Suite

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager/Project Manager

Responsibilities:

• Fulfilled dual role as a Senior Level Architect & Project Manager - Effectively managed risks, issues, budget, schedule and stakeholder expectations. Applied Agile methodologies and used BI in customer data analytics
• Domains: Retail, OEM, Insurance, Financial, Healthcare, Manufacturing, Energy, Retail,
• Executed all IT preparation,, communications & OCM/AWS deployment - UC, ECM, Application and Mobile Services; Dynamics & Oracle financial updates with IFRS standards & implementation;
• About 9.5 month 0365 project involving 6 deployments and/or upgrades and updates for MS Gold Partners
• Dc refinements with Wi-Fi and Network adjustments for project completion
• Highlights
• Implemented mobile device deployment, both MDM & MAM, involving 14,000+ Devices-App development;
• 6 Server 2012 SCCM deployments/DC implementations and a Cloud Data center migration.
• Directed multiple platform upgrades - SharePoint, Mobility MAM, .Net, DR, MS Dynamic CRM & AX updates and upgrades.
• Email migrations & FTP sites data migration to OneDrive for Business.

Confidential

Program, Project Manager & Solutional Architect

Responsibilities:

• Fulfilled dual role as Senior Leader, Architect and Program Manager with Project Manager responsibilities.
• Executed Multiple platform upgrade - modules installed included both functional & technical (HR, AR, AP, PPM, FA, Payroll, Asset Accounting, Funds & Treasury Management IFRS standards & implementation, Sales Management, Inventory Management; on a .Net framework).
• Implemented successfully Maximo deployment with multiple platforms such as O365, PS, and SharePoint upgrade; dashboard developed for BI and DA; UC using SfB;
• Leveraged Agile & Scrum methodologies implemented; 27 workload project plan; DC cloud implementation.
• Designed and deployed in filed new Wi-Fi network for data collection;
• Directed special development & emphasis on Oracle Geospatial & GIS mobile application deployment, AMI deployment; Effective SLA manager during and after implementation.
• Mobile device deployment project included 8 development teams and 11,250 devices.

Confidential

Project Manager and Architect

Responsibilities:

• Played dual Role as Solution Architect & Project Manager.
• Architected new network adjustments for Mobile devices MDM deployment
• Planned all IT preparation,, communications & OCM-one blended work stream; Accompanying platforms were Back Office and front office - SAP.
• Agile & Scrum methodologies implemented; Citrix Xendesktop & XenApps deployment.
• Directed dashboard development for BI with Mobile device deployment of some 88,600 devices.
• Deployed proprietary platform for trading and purchasing with ECM platform on a .Net framework; App development for mobile devices; Oracle AR financial package upgrade;
• Deployment & migration from Lotus Notes 8.X with a Cloud Data center migration.

Confidential

Senior Project Leader as Solution Architect/Program & Project Manager

Responsibilities:

• Executed O365 email migrations & ECM, ERP implementation plus mobility and SharePoint deployment with Office 2010
• Third Party Data center migration architected solution for DR
• R11i upgrade to R12 Oracle IFRS standards & implementation
• Created, designed and managed end-to-end project implementation of one new install and two upgrades plus app development for replacement of 348 apps;
• ‘Last mile’ challenges handled through Wind-Chill-Riverbed deployment in 56 countries and 9 time zones.
• 264 sites with infrastructure upgrade concurrently with software server upgrades.
• Special emphasis on Oracle Geospatial & GIS mobile application deployment 16 development teams plus AMI deployment and maintenance - SLA responsibilities.
• North America deployment of Genesys CC with Mobile device deployment 25, 714
• Overseas deployment planned in near future with DC cloud implementation.
• Coordinated with departments including Manufacturing, Sales & Marketing & CRM, Purchase, Inventory, Finance & HR.
• Orchestrated all IT preparation,, communications & OCM/AWS deployment leveraging.Net framework, ECM, Application and Mobile Services.

Confidential

Senior Solution Architect & Program & Project Manager

Responsibilities:

• Directed four project segments - Email, ECM SharePoint ERP, plus proprietary platform, Mobile deployment and accompanying applications. Agile and Scrum implemented in project execution and SDLC in concert.
• Deployed Citrix & VDI hybrid
• Created new Wi-Fi network adjustments for mobile devices-MDM deployment
• Deployment of Office 5 and data center migration.
• Developed dashboard for BI & custom data analytics.
• Spearheaded three on-going international programs with web-based deliverables, F2F & CBT .
• As IT delivery Manager thru PMO - Oversight & managed, orchestrated & implemented multiple project plans, and documented progress. Reported to ‘C” level thru PMO & Steering Committees.
• Mobile device deployment of 110,000 devices; successfully managed multiple end-to-end ERP projects including financial and SharePoint implementations.
• Three successful deployments containing ERP works streams totaling over 130,000 end users (both functional & technical HR, AR, AP, PPM, FA, Payroll, Asset Accounting, Funds Management, Sales Management, Inventory Management of projects), plus three work streams with blend of S.D. ERP accompanying platforms were Oracle financials, SAP, and Microsoft Dynamics due to different country locations;

Confidential

Senior Program & Project Manager/IT Delivery Manager

Responsibilities:

• Directed three on-going national programs with emphasis on OCM, with web-based deliverables, F2F & . As IT delivery Manager thru PMO: Oversight & managed, orchestrated & implemented multiple project plans, documented progress, and reported to ‘C” level thru PMO & Steering Committees.
• Successfully managed multiple end-to-end ERP projects, including financial and SharePoint implementations.
• Three successful deployments containing ERP work streams totaling over 130,000 end users (both functional & technical HR, AR, AP, PPM, FA, Payroll, Asset Accounting, Funds Management, Sales Management, Inventory Management of projects) plus three work streams with blend of S.D. ERP accompanying platforms were Oracle financials, SAP, Microsoft Dynamics with data center migration.
• Functioned as PM for MS Gold Partners in single ‘dual role’ PM & PM/project manager role. Responsible for Project Initiation, Project Governance, 7 Compliance, Project Planning & Budgeting, and Risk management. Managed developers, with document creation; involved end-to-end management of:
• Office 2007 projects: conversions & installations & rollouts in five continents in over 76 countries;
• Oversight & managed webcast series & delivered over 500+ webcasts;
• Oversight & managed & implemented Mini Microsoft Across America vehicles.
• Managed & delivered 34 web deliverables;
• Deployed on 8 teams as PM with differing agendas & mission critical goals.
• Accomplished & delivered multiple keynotes plus 100+ seminars;
• Successfully managed, orchestrated & delivered @ 71 ‘pilot-test’ technology events while concurrently maintaining 8 Project Management positions; Managed multiple agendas & mission critical elements as outlined above.