E-commerce Business Analyst Resume Bala Cynwyd, PA - Hire IT People

SUMMARY:

Strong quantitative, analytical and conceptual thinking skills.
Strong teamwork and interpersonal skills.
Strong communications skills.
Strong organizational skills.
Strong documentation skills.
Self motivated.
Detail oriented.
Ability to multi - task supporting day-to-day production issues and new assignments.
Technically proficient in the use of Microsoft Office software including Word, Excel, Access, SQL Server, Visio, Sharepoint and Powerpoint.
Knowledge of Linux, Apache, PHP, MySQL, Crystal Reports, and .NET
Experience with aerospace, hospitality, government, mortgage, health care, social media and e-commerce industries.
Ability to maintain confidential information.
Available for domestic and international travel.
Willing to relocate.

PROFESSIONAL EXPERIENCE:

Confidential - Bala Cynwyd, PA

E-commerce Business Analyst

Responsibilities:

Responsible for all technical aspects of a group of seven e-commerce web sites including maintaining the original site and development of additional sites. Gathered business and technical requirements for new sites and changes to existing sites. Identified business issues and industry best practices to provide business recommendations and guidance.
Conducted design reviews with management and other stakeholders. Documented individual and cross-site changes. Coordinated user acceptance testing sessions. Designed, documented and maintained security protocols. Provided guidance in strategic marketing and technical issues. Technologies utilized included LAMP stack (Linux, Apache, MySQL, PHP), HTML, CSS.

Confidential - Durango, CO

Business Analyst

Responsibilities:

Responsible for development of multiple advertising driven social media networks. Interviewed clients and gathered requirements for new social media accounts. Researched best industry practices and legal issues. Researched technical issues, business issues and customer needs to identify project scope, initial development effort and ongoing support needs.Researched, identified and recommended outside vendors for network functional enhancements. Generated client proposals and presented them to clients for approval. Created master network development templates, workflows and documentation frameworks.
Documented network configurations, data flows and security. Supported and documented ongoing social media efforts and generated periodic client reports. Worked as Social Media Manager for accounts including acting as champion and moderator. Technologies utilized included LAMP stack (Linux, Apache, MySQL, PHP), Facebook and Twitter.

Confidential - Durango, CO

Business Systems Analyst

Responsibilities:

Primary on-site technical support for Sage Timberline accounting system used by three of the Fund’s corporations.
Interviewed stakeholders to gather business and technical requirements for new applications and changes to existing applications. Identified business issues to provide business recommendations and guidance. Identified project scopes and estimated project costs. Conducted design reviews with management and other stakeholders. Documented process workflows. Coordinated user acceptance testing and test procedures. Documented and maintained security protocols. Supported and maintained internal and vendor supplied applications. Technologies utilized included Microsoft Access, SQL Server, Visual Studio and SharePoint.

Confidential

Business Analyst/Consultant

Responsibilities:

Managed multiple contracts with the New Mexico Department of Health and its sub-contractors performing maintenance and development of federal government reporting systems.
Developed requirements from published specifications and interviews with state personnel. Identified project scopes and estimated project costs. Developed acceptance test plans and procedures. Worked closely with key state personnel to complete development and acceptance testing. Subsequently migrated these systems to a new database feed for a sub-contractor. Technologies utilized include Microsoft Access, VBA and Microsoft SQL Server databases.

Confidential - Dallas, TX

Programmer/Analyst

Responsibilities:

Maintenance and enhancement programming for the corporation’s mortgage origination software written in Cognos PowerHouse and BASIC on DEC VAX computers. Performed deployment of critical and non-critical updates. Performed as a key member of a team that migrated the company’s loan origination software after its merger.

Confidential - Santa Fe, NM

Temporary Network Administrator

Responsibilities:

Performed Windows system and network administration including Microsoft Exchange and IIS. Administration and troubleshooting of the agency’s network. Microsoft SQL Server database administration. Hardware and software troubleshooting and support. Maintenance and enhancement of 30 state agency web sites. Report writing using Seagate Crystal Reports.