Program Manager Resume
SUMMARY:
- Certified Scrum Master having more than 15 years of experience with comprehensive Management, business/ technical skill set and expertise in large complex program management, application development and integration, requirements analysis, project management, leadership, customer interaction, estimation in telecom media, healthcare industry and publishing domain.
- Expertise in project/program planning, execution, monitoring and resource balancing skills with ability to support multiple simultaneous projects.
- 6+ years of program/delivery management experience - managed multiple projects with team sizes of up to 100 and programs worth up to ~ 8-10 MUSD per year.
- More than 6 years of onsite work experience (USA, UK, Malaysia, Hong Kong) in technical and managerial capacities.
- Extensive experience in managing development projects as well as SLA based ‘24x7’ service delivery/production support operations; managed projects’ P&L as well with sharp focus on maintaining healthy project margins.
- Experience of managing deliveries on multiple technology platforms, i.e. J2EE, CQ5, Sling, Oracle ATG, Oracle Weblogic Portal, Oracle Webcenter in Agile, Waterfall and Iterative methodologies.
- Process and metrics driven approach for management - rich experience of working in CMMi Level 5 and ISO environments.
- Experience of managing all phases of SDLC encompassing requirement analysis, change management, design, development, implementation, impact analysis, deployment, and post-implementation support.
- Extensive experience in managing multi-geography, multi-vendor and multi-disciplinary teams.
- An effective communicator with exceptional relationship management skills with the ability to relate to people Confidential any levels of business and management.
- Extensive experience of managing highly successful deliveries in onsite/onshore - offshore model
- A result oriented professional, with focus on innovation and continuous improvement
- Having Valid H1B
- Actively participated in Presales/RFP/RFI processes and build high growth accounts
- Experience in various industry domains like Telcom and media, healthcare and Publishing
TECHNICAL SKILLS:
Delivery Management: Planning and budgeting, Execution, Risk and Issue management, Communication, Pre sales
Operating Systems: MS-DOS, Windows (98/NT/2K). Unix, AIX
Languages/Frameworks: Java, J2EE, JSP, Servlets, EJB, XML, Struts, Hibernate
Applications/Servers: Oracle Weblogic Portal, Oracle ATG Commerce, IBM Websphere Portal
Tools: MS Project, MS office, Visual Source Safe, IBM Visualage for java, Eclipse, Rational Rose, Toad, Visio, Rational Clearcase, ClearQuest, CVS, Mercury QC
Databases: Oracle 9i/10g, Postgres, SQL server, MS-access
Skills: Project/Program/Delivery Management
PROFESSIONAL EXPERIENCE:
Confidential
Program Manager
Responsibilities:
- Client and stakeholder management for seamless execution
- Communication Management to keep all stakeholders on same page
- State of the Art CQ5, sling implementation on AWS Cloud using Agile
- Effectively managed program and completed successful deliveries on time
- Managed team size of more than 130
- Another web property migration to ePlatform started in Oct 2013
Confidential
Program Manager
Responsibilities:
- Effectively managed program and done successful deliveries on time which helped business to reduce cost by 500K/year
- Successfully trained number of Software Engineers in Oracle Web center and deployed on projects
- Worked on number of successful proposals
Confidential
Lead
Responsibilities:
- Developed online operation structure to manage Confidential .com.
- Came up with staffing model and Count using different estimation techniques
Confidential
Program Manager
Responsibilities:
- Successfully bid UPS proposal
- Delivered on time despite aggressive timelines
Confidential
Program Manager
Responsibilities:
- Successfully bid for CTSF proposal
- Built up team from scratch and delivered on time despite challenges due to multiple stakeholders
Confidential
Program Manager
Responsibilities:
- Effectively managed program and done successful deliveries on time which helped business to increase revenue by more than 5M/year
- Successfully trained number of Software Engineers in ATG and deployed on projects
- Come up with an effective low cost model to support multiple sites in different time zones
- Worked on number of proposals and won.
Confidential
Architect (Project Manager Technology)
Responsibilities:
- Defining on call model to suit client requirement and Budget and getting agreement from all stakeholders
- Operationalizing envisioned support model
- Successfully implemented and managed the production support
Confidential
Architect
Responsibilities:
- Use case creation and organizing workshop for Client for use case sign off
- Creation of Technical design delivery and sign off
- Project Estimation and planning
Confidential
Senior Business Analyst
Responsibilities:
- Client Interaction for requirement gathering and BRD creation
- Conducting Fusion workshops and getting BRD sign off
- Handling of other Business Analysts
Confidential
Architect
Responsibilities:
- Use case creation and organizing meetings for use case sign off
- Creation of Technical design delivery and sign off
- Project Estimation and planning
Confidential
Senior Business Analyst
Responsibilities:
- Client Interaction for requirement gathering
- Scope Matrix Creation
- Project Estimation and planning
Confidential
Architect
Responsibilities:
- Client Interaction for requirement gathering
- Design document Creation
- Project Estimation and planning
Confidential
Environment: S/w: Java, JDBC 2.0, Rational Rose and UML, Oracle 9.1, CVS, ant, Weblogic 8.0, log4j, Junit, Cactus, Weblogic Workshop, Jive Application Server: Weblogic Web server: Apache
Architect
Responsibilities:
- Client Communication
- Project Estimation and planning
- Implementation of Quality Processes
Confidential
Environment: S/w: Java, JDBC 2.0, Rational Rose and UML, Oracle 9.1, CVS, ant, Weblogic 8.0, log4j, Junit, Cactus, Weblogic Workshop, Weblogic, Apache
Architect
Responsibilities:
- Gathering system requirement, estimation and project planning
- Implementation of Quality Processes
- Execution of project and tracking
Confidential
Environment: S/w: Java, XML, JDBC 2.0, Rational Rose and UML, Oracle 9.1, CVS, ant, Weblogic 8.0, log4j, Junit, Cactus, Weblogic Workshop, Weblogic, Apache
Architect
Responsibilities:
- Client Interaction and requirement gathering
- Project Estimation and planning
- Implementation of Quality Processes
- Task Allocation and Project Tracking
Confidential
Environment: S/w: Java, XML, JDBC 2.0, Rational Rose and UML, Oracle 9.1, CVS, ant, Weblogic 8.0, log4j, Junit, Cactus, Weblogic Workshop, Weblogic, Apache
Architect
Responsibilities:
- Client Interaction and requirement gathering
- Project estimation and planning
- Ensuring the successful delivery of project.
Confidential
Architect
Environment: S/w: Java, XML, JDBC 2.0, Rational Rose and UML, Oracle 9.1, VSS, ant, Weblogic 8.0, log4j, Junit, Weblogic 8.0
Responsibilities:
- Client Interaction and requirement gathering
- Project planning and Project Estimation
- Work allocation to team and ensuring successful delivery
Confidential
Environment: S/w: Java, EJB2.0, XML, JAXB, MQ Messaging Server, JDBC 2.0, Rational Rose and UML, Oracle 9.1, Rational Robot, VSS, ant, WSAD 5.0,log4j, Junit, Websphere5.0
Onsite coordinator
Responsibilities:
- Client Interaction and requirement gathering
- Design, identifying and development of main components of System.
- Onsite and offshore team management
Confidential
Environment: S/w: Java, EJB2.0, XML, JDBC 2.0, HTML, Rational Rose and UML, Oracle 9.1, Rational Robot, VSS, ant, WSAD 5.1, Junit, Websphere5.0
Project Lead
Responsibilities:
- Client interaction and Requirement gathering
- Design and development of whole component.
Confidential
Environment: S/w: Java, Struts, JSTL, servlet, JSP, XML, JDBC 2.0, HTML, Rational Rose and UML, J2ME, Joram, FOP, lucene, Postgres 7.4, Rational Robot, CVS, ant, resin 2.1.10
Project Lead
Responsibilities:
- Design of Work Orchestra Mobile and Server side Development for Work Orchestra Mobile.
- Coordinate with J2ME team to complete work on time
Confidential
Environment: S/w: Java, Struts, JSTL, servlet, JSP, XML, JDBC 2.0, Rational Rose, J2ME, Postgres 7.4, Rational Robot, CVS, ant, resin 2.1.10
Responsibilities:
- Finding out components having performance issues and Fine tuning of code and DB queries to get better results.
Confidential
Environment: S/w: Java, Struts, JSTL, servlet, JSP, XML, JDBC 2.0, Rational Rose, Joram, FOP, lucene, Postgres 7.4, Rational Robot, CVS, ant, resin 2.1.10
Team leader
Responsibilities:
- Client interaction and requirement gathering
- Design and development of IP warehouse and reporting modules
Confidential
Environment: S/w: Java, Struts, JSTL, servlet, JSP, XML, JDBC 2.0, HTML, Rational Rose and UML, J2ME, Joram, FOP, lucene, Postgres 7.4, Rational Robot, CVS, ant, resin 2.1.8
Team leader
Responsibilities:
- Requirement gathering and Design of application.
- Development of application and team management
Confidential
Environment: S/w: Java, JDBC 2.0, Rational Rose and UML, Joram, lucene, Postgres 7.4, CVS, Ant
Team member
Responsibilities:
- Analysis and creation of system specifications
- Design and development of Core system
Confidential
Environment: Java, Servlets, JSP, EJB2.0, XML, SQL Server, Dream Weaver, JDBC 2.0, HTML, Rational Rose and UML, Crystal Reports, SSL Implementation, Rational Robot WebLogic 6.0, IIS
Team leader
Responsibilities:
- System study and requirement analysis
- Design and development of application.
Confidential
Environment: Java, JNI, EJB, XSP, JSP, Servlets, XML, Application Server WebSphere3.5, IBM MQ Series, IBM MQ Series Workflow, COM, Oracle8I
Responsibilities:
- Development of browser based intranet Claim processing application for claim processing
Confidential
Environment: H/w:Intel PIII550 O/s: Windows S/w: Win NT/Java Web Server/Servlets/JSP/Rational Rose/Apache/ Oracle 8 Tools: Visual Café
Team member
Responsibilities:
- Design and Development of Contribution calculator.
- SSL Implementation to provide security for online payments.
Confidential
Programmer Analyst
Responsibilities:
- Development of online Storefront Application for Mantra Online web site.
- As a team member involved in client interaction and development of online storefront
Confidential
Software Developer
Responsibilities:
- Did two projects online Store front and Quick Index