SUMMARY:

• A Senior Business System Analyst / Project Management Consultant, with over 6 years of professional Global experience working with IT, Banking, Healthcare and covering all phases of the Software Development Lifecycle (SDLC) along with CRM/CIMS and ERP implementation Projects, with extensive experience utilizing Agile/Waterfall methodologies. As a result - oriented person, I have a proven track record in achieving the goals of the organization with expertise in developing and cultivating relationships across all levels of management and stakeholders.
• Ability to analyze problems, adapt, and implement solutions across multiple teams and all levels of organizationCommunicatioN
• Highly motivated team player with excellent communication, presentation and interpersonal skills, always willing to work in challenging and cross-platform environmentGathering and Modeling Requirements
• Created Business Requirements Document (BRD), Functional Requirements Document (FRD), and Data Mapping documents.
• Creating Mockups and Wireframes using Visio Tool for UI developers

TECHNICAL SKILLS:

Technology and Tools: Business Tools ERP MS OFFICE IT Tools Elicitation Web development CRM BPM Banking HP Quality SDLC VISIO Excel HIPPA GAP Analysis CIMS Full Lifecycle Implementation End - user Agile/Scrum Lucid Charts

PROFESSIONAL EXPERIENCE:

Confidential, Chicago, IL

Senior Business Analyst / Project Manager

Responsibilities:

• Drafting high level functional/business requirements for the multiple cloud / web-based application for Data Loss Prevention program
• Establishing the roles and responsibilities of the communications office and creating the organizational structure to support the responsibilities and functions of the office per the strategic plan
• Working with the risk management team and conducting detail analysis to highlight pain points on their data loss prevention project
• Developing a set of actionable and targeted project management plans - including the communication plan, sponsor roadmap, coaching plan, plan and resistance management plan

Confidential, Chicago, IL

Senior Business System Analyst / Project Management - Consultant

Responsibilities:

• Working with Security Risk and Technology experts to develop Appropriation Requests for funds for a technology capital project within the organization
• Working with Infrastructure Team, Data Center facilities and proposing solutions to resolve project issues.
• Using Excel as a Master tool for managing, merging and pivot sensitive data to create reports.
• Gathered high level business requirements for onboarding of Case Management tool to further leverage the Acceptable Use Policy process going forward
• Identify capability GAP’s and designed proposed To Be solution

Confidential, Chicago, IL

Business System Analyst - Consultant

Responsibilities:

• Handling projects of all sizes, conducting multiple credit products, including Visa, master card, Discover as well as private label cards.
• Provided, support and guidance to the user on product/functional features.
• Included analysis of business and user needs, documenting requirements and revising existing system logic difficulties.
• Partners with business and technology subject matter experts to elicit and translate business requirements into technological solutions.
• Reviewed and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems

Confidential, CHICAGO, IL

Business Analyst - Consultant

Responsibilities:

• Analyzing, developing & implementing the new process of online timesheets for all contractors, including facilitating requirement gathering sessions
• Analyzing and designing the current vendor database for Full-time, Part-time and Contributed services consultants and integrating into AP consulting HR website
• Acting as a liaison between the Technical designers, developers and the business area. Managing various department applications requirements and scheduling new releases
• Gathering requirements, analyzing and documenting the Appointment & Promotion Tenure Committee (APT) process for new and existing contractors in different projects within the Department of Procurement staff to understand the technical requirements and the new processes

Confidential, memphis, tn

Project Analyst - Consultant

Responsibilities:

• Providing preparatory support and administration of high level IT governance and project management meetings
• Supporting high-level project management processes, updates, and improvements
• Providing exceptional client and customer support skills on both the contractor and federal side
• Development, management, and maintenance of the internal PMO SharePoint sites

Confidential

Project Coordinator - Consultant

Responsibilities:

• Develops, manages and controls detailed schedules utilizing Planning and Scheduling Software, interfacing with the planning staff, all field discipline personnel, engineering staff, and incorporating electronic planning software date within the schedule.
• Maintains and updates the schedule regularly throughout the Project and provides verbal and written reports in all aspects of schedule status and forecast to project and site management.
• Maintain overall project cost, tracking, forecasting, trending, and reporting.