CEO Resume

SUMMARY:

Top performing management professional, with a broad range of operations and project management experience. A results oriented leader, with proven success in streamlining operations, reducing costs and developing strong relations with clients, management and staff.

PROFESSIONAL EXPERIENCE:

Confidential

CEO

Responsibilities:

LLC Corporation formed to operate first Dickeys Barbecue Pit franchise in Michigan. Responsible for all aspects of business; (state/city regulations, permits, construction, staffing inventory, operations, HR, forecasting, marketing, payroll, P&L, vendor management, etc.) Developed growth of $1M sales, with consistent double digit year over year growth and customer base expansion.

Confidential

Project & Operations Manager

Responsibilities:

Proven annual results and organizational leadership with highest department ranking seven years running. Responsible for new account & projects initiation, communications, process implementation production delivery and project monitoring and reporting, utilizing ITIL/PMBOK processes. Direct, design & implement plans for technical build area providing multiple client support. Included test lab and integration build line supporting VOIP components, client servers, Cisco network configuration and pc client builds. Initiated & directed B2B server, network and application set up for internet applications to service national customer base.
Oversee all aspects of group operations via ERP processes; including staffing requirements product receiving process, hw/sw staging, technical builds (network & pc), client orders shipping coordination for domestic and international locations, and vendor management. Manage daily operational activities for staff of 60+ personnel @ over 80,000 sf warehouse and distribution centers.
Confidential

Communications Manager

Responsibilities:

Responsible for deployment & implementation of end user PC equipment for multiple
Confidential client locations, while utilizing client & corporate change management processes.

Confidential

Data Center Operations Manager

Responsibilities:

Supervised 24x7, multiple shift operations department for multi - state Voice Mail systems Distributed network computer operations with IVR technology.
Responsible for Operations department set up, personnel selection & management, floor space utilization, power and maintenance.
Interacted with client ( Confidential ) and contributed on department budgets, system status and hw/sw enhancement upgrade reporting, including extensive system security testing enhancements. Managed multiple successful project implementations of mainframe systems, and new application installations, utilizing established change management processes.

Confidential

Responsibilities:

Managed personnel within multiple organizations for 24x7 shift operations.
Managed multiple successful multi - million dollar projects for upgrade/replacement of production mainframe, network systems and applications in multiple data centers.