Business Process Architect Resume
Reston, VA
SUMMARY:
- Over twenty - four years experience in the IT industry with a background in Server/Virtualization/Network/Wireless and Application Enterprise Capacity Planning, Performance analysis, Disaster Recovery, Security monitoring, e-Commerce/WEB Capacity, benchmarking, systems architecture analysis/integration, configuration management, systems and application analysis, requirements audit analysis, storage management, systems programming, TCP/IP, SS7, CDMA, x.25/x.400, other protocols, LAN/WAN Networks, telephony, satellite telecommunications, systems administration, DB2/Oracle, SAP/Sybase/INFORMIX database tuning, MQ-Series and computer operations.
- Over 20 years concentration in IBM z/OS, OS-390/ESA/XA/SP ES9000, AS400, RX4, 2064 mainframes, SUN-OS, SOLARIS UNIX/Linux, AIX RS-6000, Tandem HP-UX, VAX, PRIME and Intel based IBM compatible Oracle/SAP server sizing, benchmarking/stress testing and performance measurement using state-of-the-art tools such as Confidential, VMware, Teamquest, SAS, HYPERFORMIX STRATEGIZER, Rational Performance/Studio, LOADRUNNER, BMC BCO, BPA (BEST/1) and industry standard ITIL capacity best practices Service Level Management processes for web and on-line requirements.
TECHNICAL SKILLS:
SOFTWARE: Spectrum, Confidential, VERITAS, COMNETIII, Rational PerformanceStudio, Optimal, SAP/R3, SunNet Manager, Spectrum, PERMAN, HP Openview, HP GlancePak Plus, NETBACKUP, TIVOLI PRODUCTS, hp OMNIBACK,OS/390,MVS/ESA, MVS/XA, SMP-5, TSO, JES2, CICS, VM/SP3, VTAM, VSAM, SLR, OMEGAMON, BEST/1-DATACENTER,AUTOCAPTURE-DATACENTER,MMG, NETVIEW, CS/COMPOSER, LEGATO, SES/WORKBENCH, HYPERFORMIX STRATEGIZER COMNET, BONES, VISUALIZER, MXG, KOMMAND, SAS, MICS, TOP SECRET, TMS (UCC1), ABENDAID, LIBRARIAN, TMON/MVS & CICS, PRIMOS, CADAM, COBOL, VISIO, NETVIS, EXCEL, POWERPOINT, ASSEMBLER, MS-DOS, WINDOWS, TCP/IP, FTP, Statgraphics, HARVARD Business Graphics, FREELANCE, LOTUS, Project Scheduler-5, WORD, WordPerfect, dBASE, NOVELL, IE-EXPERT, and other PC related communication related software.
PROFESSIONAL EXPERIENCE:
Confidential, Reston, VA
Business Process Architect
Responsibilities:
- Provided consulting capacity planning and software solutions for BMC Partner clients such as implementing Performance Assurance (BPA) and Capacity Optimization (BCO) installation, configuration and integration on Windows, Linux and VMWARE platforms. Identified and installed BCO dashboards specific to VMware servers and server consolidation. Specific projects involved recommending ITIL Capacity Management and Service level Management recommendations. I also provided Capacity system assessment requirements and gap analysis for customers in addition to providing repeatable installation document deliverables.
Confidential, Alexandria, VA
Capacity Planner
Responsibilities:
- For a short-term Confidential contract conducted a capacity assessment of Enterprise capacity planning tools being used by the group, Capacity Planning tools comparisons in the industry and technical capabilities of the Confidential team in support of TIMPO Capacity Planning group. Some of the tools included, Confidential Suite of S/W, Teamquest, Hyperformix, BMC, HP LoadRunner and others. Results of the study determined findings, identified GAPs and provided a GAP remediation roadmap alone with recommendations and implementation plan.
Confidential, Bridgewater, NJ
Technologies Principle Architect - Performance Engineer
Responsibilities:
- Consulting duties involved providing hands-on performance engineering and Application/Network capacity planning services on multi-tiered hardware infrastructures for different vertical industries. Some engagements entailed conducting performance assessment, capacity modeling utilizing tools such as BMC Performance Assurance, Confidential ITGURU/ACE, Teamquest, Panorama and other tools. Capacity modeling/sizing studies were performed for cost saving solutions. Generated IT metric/business data capture correlations using Six Sigma workload characterization of distributed, ecommerce and web/java/ oracle database environments. Provided customers with performance and capacity planning performance data capture, Disaster Recovery, ITIL CP framework and Six Sigma process methodologies for data center and application metric definitions.
Confidential, Bethesda, MD
Sr. Network Engineer Consultant
Responsibilities:
- Conducted numerous Capacity Planning and Performance Studied on engagements for clients using IT GURU SP, SAS, Hyperformix, MICS, BMC Performance Assurance (BEST1) and HP OPENVIEW for end to end capacity planning/Performance projects
- Modeled z/OS mainframes, servers and networks for workloads using VMware feature of tool against host servers with multiple images
- Recommended best fit/right sizing for VM systems and applications for Hosts using IT GURU
- Installed modeling software and customized for clients
- Performed presentations, demonstrations and POC’s for clients
- Trained customers on how to build Capacity Models of their systems
- Was a key factor in winning 10 million dollar contract based on POC capacity planning solution for Business Partner
- Provided ITIL (IT Service Delivery) recommendations to customers to include, CP DB, SLM, Reactive PM, Availability and Proactive PM.
- Generated capacity planning deliverables to customers.
Confidential, McLean, VA
Systems & Database Administrator
Responsibilities:
- Customization and implementation of systems software in accordance with WTC Sysplex standards.
- Evaluation of z/OS Sysplex workload performance requirements and utilization of Workload Manager to define service definitions in order to meet OPM service objectives using ITIL for monthly performance & capacity reporting.
- Design/develop/test disaster recovery plan for z/OS systems with IBM.
- Exploitation and installation of software tools utilized for performance monitoring on z/OS including TMON SAS, MVS, TMON CICS, RMF, RMF Spreadsheet Reporter, RMF Distributed Data Server and SAS statistical analysis software.
- Utilization of monitoring tools including TMON and RMF to identify, and correct performance bottlenecks.
- Development of tools utilized in the assimilation and retention of performance and capacity data from any z/OS or VM/Linux performance product that produces a performance record.
- Production of monthly performance reports and ad-hoc capacity reports presenting z/OS and VM/Linux performance metrics, historical/projected growth analysis.
Confidential, Reston, Va
Sr. Capacity Mgmt/Engineer
Responsibilities:
- Responsibilities included performance and capacity planning and performance engineering/monitoring of wireless MoD, RBT, SMS messages, Wi-Fi, ringtones, multimedia and other corporate Java integration/translation applications across multi-networked carriers such as Verizon, Confidential, Sprint, Cingular and others.
- Tasks involved working with developers and engineers to insure application performance improvements and capacity planning was in place for supporting various wireless protocols such as CDMA, PCS, EV-DO, GSM Edge and others. Applications review/audit to Insured sufficient capacity and performance software, standards and procedures were in place to meet demands of growing workloads. Conducted capacity studies to determine adequate hardware was in place to meet customer growth. Worked with partner carriers to support delivery of SMS messaging and other cell phone applications and services through the infrastructure and insure adequate capacity and business continuity was in place.
Confidential, Jersey City, NJ
Consultant
Responsibilities:
- Responsibilities include installing, developing, testing, analyzing, modeling and tuning in QA and production environments using Best/1 on Kyberpass CA, PKI and Entrust and other e-Commerce secure servers. In addition, major duties include capacity planning and performance monitoring supporting over 17,000 mission critical NT/Unix, AIX, AS400, z/OS, SAN and legacy backend servers with Best/1, Rational/LoadRunner, HYPERFORMIX STRATEGIZER, SAS, MVP and Tivoli Storage Mgmt and agents for data collection, reporting and analysis. Additional tasks entail Veritas backup/recovery, Disaster recovery planning and Web Hosting Configuration/Process Management, SSL PKI administration. Ad-hoc responsibilities involve architecture audit of Six Sigma models and analysis, root cause analysis of SEV 1, 2, and 3 tickets, generating test plans, performance/capacity studies and system sizing/right/sizing.
Confidential, Alexandria VA
Systems Architect-Performance Engineer
Responsibilities:
- Worked in the Systems Architecture group consulting to IRS and performed concept design, performance engineering analysis of re-engineered Cobol/Assembly redesign of applications modeling before going into e-Commerce production. Performed performance load testing, benchmarking, capacity workload and modeling analysis tasks using BEST/1, Rational, OPET, SAS, and PERFMAN software for Internal Revenue z/OS / e-Commerce workload application projects under-going re-design. I interfaced with various development groups to gather workload, disaster recovery, backup and benchmark statistics and requirements. Various tools were used for conducting what-if analysis for e-commerce applications before going into production.
Confidential, Gaithersburg, MD
Consultant, Systems Architect/Engineer
Responsibilities:
- Duties include responsibility for remote/virtual capacity planning support of all 1500 BOA e-Commerce E2E, B2B systems and ORACLE/SAP applications on Desktop, middleware and Mainframe architecture platforms such as IBM z/OS, AS400, SOLARIS UNIX, AIX RS-6000 systems using BEST/1, Confidential, SAS and HP Measureware. Also worked on the UAE team for major integration and benchmarking projects using Rational PerformanceStudio. Detailed Tasks involved analysis of new integration of multi-bank and multi-database merger into one Unified database enterprise, systems administration, generating performance and capacity analysis, backup and disaster recovery procedures/studies, reports and presentations by way of spreadsheets and graphics media to management and technical staff.
Confidential, Chevy Chase, MD
Senior Capacity Planner
- Responsibilities involve performing workload analysis, system sizing, and volume throughput studies. Recurring duties entail generating BMC Patrol (BEST/1), Teamquest, Mercury/Rational Load testing, HYPERFORMIX STRATEGIZER and EXCEL based capacity models and forecasts for Client/Server, mainframe network, and various database/application server architectures. Other duties include conducting monthly and quarterly capacity studies and presented analyses to senior and technical management. Participated in systems evaluation and design of new systems and also performed benchmarks of new systems before going into production. Hardware platforms consisted of IBM z/OS, AS/400, SAS, HP and Sun/NT Servers
Confidential, Washington, DC
Senior Consultant
Responsibilities:
- Duties included performing Security Assessment, disaster recovery, risk management, penetration studies and security policy review for fortune 500 clients. This included reviewing company security guidelines to insure security procedures and standards were adhered to mitigate risk of loss. Security assessment included physical building access controls, computer system access, architecture assessment and company policy. Other duties entailed IT audit discovery and analysis, developing disaster recovery procedures and review of security software and performing security audits. I also reviewed Federal security standards such as FISCAM and other security policy guidelines.
Confidential, Irving, Texas
Lead Capacity Planner
Responsibilities:
- Responsibilities entailed providing E-Commerce Capacity Planning requirements recommendation to Confidential E-Commerce division for Web-Based E-Commerce specific C++, Java and Weblogic application architectures. Project included interfacing with E-Commerce Business units to determine short and long range business performance, security and capacity Service Level Agreements for E-Commerce users access and applications. The project also involved defining E-Commerce relative metrics to measure and working with developers and vendors for metric collections, SAS, ITSV, Best/1 Perform/Predict and analysis to be used as input into baseline Queuing Theory spreadsheet. An E-Commerce Capacity Requirements deliverable was generated. Web farm Infrastructure systems consisted of z/OS 2084, 300 Sun Solaris 2.6/2.7, AS/400, HP-UX, Tandem and NT 4.0 Cluster/database/application Servers nation-wide.
Confidential, MC Lean, VA
International Technical Architect
Responsibilities:
- Duties include making security access recommendations for Performance Capacity Planning tools and setup Nationwide IRS E-Commerce and E-Service architecture pilot using z/OS z9 legacy mainframes such as z990, Netfinity 8700R and Sun Solaris E10K, 4500 Cluster/DB/Application Servers for Web hosting benchmark bake off comparison
- . Modeling tools such as Best/1, SAS, Netmaker and COMNET-III, for infrastructure capacity modeling to size future system and Java-based applications on a Gigabyte Ethernet LAN/WAN to accommodate 150,000 concurrent users for the first year through the year 2007. Security testing and usage of Rational WinRunner testing / HYPERFORMIX STRATEGIZER and TeamQuest for NT/Unix modeling/load testing software was used for Web farm and Java/SQL application/database servers. I also managed project to build lab for functional, disaster recovery and benchmarking tests from ground floor. Other duties involved assessing security access of end users.
Confidential, Newark, DE
Network Lead-Performance/Capacity Planning
Responsibilities:
- Duties include performance and capacity planning, security monitoring, analysis, troubleshooting and reporting of Conectiv LAN/WAN architecture. This includes concentration on critical Oracle and SAP database Java/SQL applications (migrated off the mainframe) across all 100 NT, 40 SUN Solaris servers and 2 AS/400 servers over regional corporate campus networks. Tools used consist of Best/1, Optimal, Rational/Mercury LOADRUNNER/WINRUNNER, Spectrum, PERFMON and RMON, SAS, Nethealth and other command orientated tools.
- An initial task entailed functioning as team lead for group of capacity planners supporting systems capacity planning/sizing efforts Confidential Connectiv. This project required the development of a performance/capacity feasibility study that addressed the efforts required based on customer environment and business objectives. The next phase entailed the implementation of performance and capacity planning techniques and methodologies for two utility company system mergers and 100+ DB, application, and sub-systems that are merging to a new OS/390 2.6 operating system with MQSeries/CICS to client/server architecture. Specific tasks include installation/customization of MXG/MICS, SAS, BEST/1 and Candle software using SAS for reporting and extensive technical interface for application sizing.
Confidential, Gaithersburg, MD
Responsibilities:
- Capacity Planner - Duties included providing capacity planning and performance management support to National and International customers for all Solaris,AS/400,OS/390,HP/RS6000/NT architecture platforms. Responsibilities entailed installing and customizing customer capacity planning MICS databases, reports and MQ-Series and Java/C++ application studies using IBM performance /capacity methodologies and techniques. I performed studies of current and future studies for workloads, CPU, memory, I/O, DASD, network, tape and print resource usage using BEST/1, SunNet Manager and HP Measureware, MICS and SAS software tools. Major projects included Pershing Broker House financial application system sizing, forecasting and modeling on multiple end to end architecture platforms and Federal Reserve System parameter analysis. I also interfaced with senior business and technical users to determine current and future resource requirements.
Confidential
Responsibilities:
- Senior I/T Specialist - Duties included providing technical support to Sales team for the maintenance, performance, capacity and procurement of mass storage RAID technology across various legacy and client/server hardware platforms. This included planning, configuration review, volume migrations and implementing upgrades.
Confidential, Winston-Salem, NC
Responsibilities:
- Capacity Planner - Duties included providing capacity planning support to senior and technical management for all MVS/ESA, AS/400, SUN-Solaris, HP/RS6000/NT platforms. Responsibilities entailed maintaining and enhancing current and quarterly capacity planning MXG database, reports and application sizing studies using applicable methodologies and techniques. Interface with security staff for software requirements. I Performed studies of current and future workload CPU, memory, I/O, DASD, tape and print resource usage utilizing BEST/1, MXG and SAS software tools. Major projects include sizing, forecasting and modeling of over 600 applications across three data-centers on multiple platforms. I also interfaced with business and technical users to determine current and future resource requirements.
Confidential, Calverton, MD
Responsibilities:
- Principle Engineer - I was responsible for providing performance and Capacity Planning support to the Healthcare Finance Administration (HCFA) contract and NOAA architectures. Duties entail maintaining and enhancing current performance/capacity planning reports, methodologies and studies of current and future workload resource usage utilizing Best/1, SES Composer, SES Workbench, NETVIEW, MICS, SAS, and Omegamon software tools. Major projects include analysis of Satellite throughput of whether transmissions. Developed a SAS based EIS solution that automates current legacy reporting from the mainframes to various client/server hardware architecture platforms that includes enterprise reporting in the daily and monthly reporting. I also evaluated NOAA digital communications satellite architecture capacity for existing systems. I conducted sizing studies of major applications during migration/downsizing using MICS, BEST/1 and SES Composer.
Confidential, Confidential, MD
Responsibilities:
- Senior Systems Analyst - Assigned to LSI Logic task which provided an Enterprise capacity model for all selected critical applications targeted to move to client server architecture platforms. Critical C++ applications consisted of LSI's business and chip manufacturing programs that executed under CICS/IMS across MVS/VM and VMS architecture platforms and would be deployed on SUN/HP UNIX processors.
- Capacity modeling process consisted of determining current workloads and systems, obtaining resource utilization metrics and measurements across all platforms (including network statistics) and developing discreet simulation models on SUN SPARC 5, 10, 1000, 2000 workstation using SES C/S Composer modeling (HYPERFORMIX STRATEGIZER tool). and SAS. The project also included interfacing with the various levels of management and technical staff from the business and manufacturing areas for information exchange and presentations.
Confidential, Confidential, MD
Responsibilities:
- Senior Technical Specialist - Duties included providing technical support to the Internal Revenue Service (IRS), Capacity Planning Branch. I assisted in the development of a capacity model that included a workload baseline analysis and forecast of workloads across all mainframe system architectures Confidential each MCC and DCC facilities. Task entailed utilization of SMF/RMF, SAS, MICS, TMON/CICS, BEST-1 AUTOCAPTURE/DC, and VISUALIZER tools to obtain two years of historical data. I also collected data for project workload usage of critical resources for each quarter out through 1997.
- Previously I worked as a senior technical staff member, assigned to the IRS Computer Services Division MCC Capacity Planning Section contract. I was responsible for conducting an analysis of the MCC and DCC CFOL Network configurations. Task involved analyzing the mainframe SNA/VTAM and TCP/IP communication network configuration of each data center as well as communication interfaces between one another and making recommendations for improving communication network response time, capacity and reporting.
Confidential, Fairfax, VA
Senior Technical Specialist
Responsibilities:
- Assigned to the Confidential MTFS/AMAS systems integration project as a senior communications engineer
- Assigned to the Confidential TLAAP systems integration project as a senior communications engineer