SUMMARY:

• 17 years of extensive Information Technology experience with increasing levels of responsibilities and complexity, utilizing my strong technical background to deliver project management, technical architecture, customer relations, system engineering and administration, network administration, system security, system development and programming skills to facilitate superior customer support solutions across multiple projects and environments.
• 13 years of management experience with various sized teams ranging from 5 to 30 direct staff and up to 300 indirect staff across multiple projects and sites. Responsibilities include selecting, career development, mentoring, discipline and rewarding staff.
• 8 years of IT project management experience managing 5 to 10 projects concurrently including detailed schedules, tasks, budgets, management reports and status updates.

TECHNICAL SKILLS:

NAS and SANs: NetApp FAS2040, FAS2050, FAS3240. EMC Data Domains 670, 880. Hitachi HUS130. HP EVA 4400.

Hardware: Dell PowerEdge, IBM xSeries, Cisco UCS B and C Series, HP DL Series, IBM Blades.

Languages: PowerShell, Visual Basic, VBScript, PHP, C, C++, Java, JavaScript, Perl, ASP, VB Macros, HTML, XML, Json, Lisp, CGI scripts, Bash, Python, csh and DOS batch files.

Web Servers: IIS, Apache, Tomcat, and Oracle Web Server.

Encryption: SSL, Kerberos, Verisign, CAC cards, TLS, RSA SecurID, ssh, sftp, PKI, IPSec, and CAs.

Databases: SQL (all versions), MySQL, Oracle 7 - 10, Splunk. Inactive DoD Top Secret Clearance with SSBI (Active from ).

PROFESSIONAL EXPERIENCE:

Confidential

Senior Manager of Systems Engineering Services

Responsibilities:

• Daily administration of the SES Office, including the budget, SLAs, performance monitoring, metrics, planning, priority setting, staff management, on-call, policies, disaster recovery and asset management.
• Develop and maintain effective and productive working relationships with internal offices, managers, and all external IT vendors.
• In corporate enterprise level security and auditing throughout the various environments to monitor and eliminate threats.

Confidential

Manager

Responsibilities:

• Managed the server infrastructure environments across 22 states with over 300 servers across multiple datacenters.
• Directly supervised, evaluated, prepared and contribute to the development of the system administrators and engineers.
• Participated in the architecture, installation, maintenance, monitoring, inventory, security, and selection of server resources.
• Managed the day-to-day event response, incident management, and problem management of servers and applications.

Confidential

Incident Manager

Responsibilities:

• Led triage issues for Cloud DVR, during the various Technical and Market Trials for CDVR.
• Coordinated and facilitated activities across multiple teams for the support model of CDVR trials.
• Worked with Production Support team, Business Operations, Technical Operations, Release Management, Market Trial team and development teams to develop and implement processes that would streamline Incident Management.
• Identified requirements for tools, techniques and best practices that could be used to automate key processes, accelerate isolation of root causes, minimized blind spots and provided management line of sight to status of the issues.
• Worked to resolve issues based on priorities by facilitating discussion and troubleshooting across multiple operations and development organizations and be the voice of the customer and champion resolution of issues promptly for CDVR.

Confidential

Windows Senior Technical Manager

Responsibilities:

• Provided senior level support, escalation and leadership as an Active Directory Enterprise Admin for 4 separate domains totaling over 55,000 users and workstation objects with over 2,500 servers that are 50% virtualized.
• Performed a complete hardware/virtualization refresh of Windows and Linux servers in two large datacenters migrating from Windows Server 2000 and 2003 to Windows 2008 and 2008 R2 with future refresh plans for Server 2012.
• Managed multiple NetApp 2040 and 2050 NAS’s at large sites with SnapMirror and SnapVault and EMC Data Domains at the same sites hosting over 40TB of CIFs and NFS data.
• Implemented a new solution to use Kerberos 5 PKI in place of CAC cards to perform single sign-on for a Citrix XenApp 6.5 farm.
• Maintained large VMware vSphere v4/v5 farms that host over 900 VMs mostly running Windows 2008 R2 in multiple datacenters.
• Created a VDI infrastructure instance of over 100 workstations across two datacenters on VCE VBlocks using VMware View 5, EMC VNX and Cisco UCS servers as a pilot for the global team.
• Led the VMware Center of Excellence for the NPS division from .
• Member of the NPS Cloud team responsible for migrations of applications and data to the Global private cloud for 1,700 servers.
• Performed senior technical duties on a regular basis including level 3 tickets, incident management for server outages, root cause analysis, design change packages, security vulnerability assessment and escalation from other administrators for various issues.
• Confidential NPS President’s Winner in Business Innovation (2007), Client Satisfaction (2009) and Process Improvement (2010).
• Managed server administrators on LMP contract valued at $680 billion and DTCI valued at $525 million for over 7 years.
• Maintained over 180 Windows, Unix and Linux servers across the Northeast region consisting of approximately 30 sites including racking, patching, maintenance, security, monitoring and replacement of all systems for 5 years.
• Provided senior leadership in core Active Directory team as Enterprise Admin for design of new Windows 2003 domain for over 30,000 users, 40,000 workstations objects and 1,100 member servers to provide a more secure domain in NPS.
• Migrated of over 150 servers from Windows 2000 to Windows 2003 and 3,000 workstations into the NPS domain.
• Domain Admin responsibilities include troubleshooting, DNS, WINS, DHCP management and domain controller maintenance.
• Created various VB and PowerShell scripts to automate daily tasks and functions including AD Health checks and monitoring.
• Helped conceive new data center server room designs based on BTU and power requirements using AutoCAD.

Confidential

Consultant - Windows Administrator and Unix Administrator

Responsibilities:

• Maintained over 70 servers in the Windows Active Directory domain including Exchange servers across 6 sites.
• Served as Team Lead for 7 system administrators and contractors, hosting team meetings and managing multiple projects.
• Performed Unix Administration duties such as LDAP administration, DNS, tape backups, patches, shell scripts, user accounts, installing new systems and upgrading older systems for both hardware and software.

Confidential

Manager of I.T. and Accounting

Responsibilities:

• Maintained the server and network infrastructure for the entire environment including email, backups, firewall and security.
• Responsible for all purchasing decisions on computer hardware, computer software, telephone systems, copiers, and advertising decisions on the Internet, including search engines and ad banners.
• Created custom database program for all customer information, policies, phone messages, reminders, and time clock in Visual FoxPro/SQL Server, including the interface into current phone system.
• Converted the entire office to paperless, including new procedures, using Ricoh eCabinet and Kodak high speed scanners.
• Responsible for all accounting functions including accounts payable, accounts receivables, vouchers, disbursements, reports, management, bank accounts, general ledger and purchasing decisions including staff of 3 in-house accountants and consultants.

Confidential, Wilmington DE

Internet Security Advisor

Responsibilities:

• Development of a comprehensive strategy and secure implementation for Internet, Intranet, and Extranet applications.
• Assisted in architecting a secure Intranet, DMZ and RAS using SecurID including project plans and network diagrams.

Confidential, PA

Internet Programmer/Project Lead

Responsibilities:

• Managed 3 programmers working on a web front end project to a field service application for the monitoring of inventory and materials utilizing JavaScript, ActiveX, cookies, and DHTML.
• Worked with a mail broker API to development and customization of screens to meet the end users needs.

Confidential, Philadelphia, PA

Internet Security Consultant

Responsibilities:

• Created web applications using NT Server, Solaris Severs, and SQL Server for clients.
• Setup SSL s, installed and configured MS Proxy Server and developed the secure environment for the applications.

Confidential, Philadelphia, PA

Internet Consultant

Responsibilities:

• Developed a secure web document storage system including a search engine. Converted paper forms into HTML and PDF.
• Installed, managed, and upgraded applications in Linux and Solaris environment, configured Solaris high availability, tuning of Solaris system resources, scripts to support system monitoring and management, tape backups, patches, security, upgrades and managed Oracle database, maintained firewall and secured web servers for Internet presence.
• Developed resume database using Oracle Web Tools, Java, JavaScript and CGI scripts.

Confidential, Mt. Laurel, NJ

Programmer

Responsibilities:

• Various roles including UNIX programmer/development team, Unix system management team, and NT management teams.
• Wrote C programs for cross-platform compatibility between SunOS, Solaris 2 and Motorola CPUs and managed NT servers.
• Responsible for Intranet web servers including design, management, security, writing and publishing scripts.

Confidential, Philadelphia, PA

Software Specialist

Responsibilities:

• Managed LAN operations, remote system access and Wide Area Network links including system maintenance and upgrades.
• Responsible for Novell Netware networks and on-site technical support and for clients.

Confidential, Sewell, NJ

Programmer

Responsibilities:

• Provided on-site technical support for clients for hardware, software and networks.
• Complete responsibility for Novell Netware installations and of clients.

Confidential, Philadelphia, PA

Self Employed Consultant

Responsibilities:

• Development of web content including Java applets, JavaScript code, Dynamic HTML, CGI scripts and HTML forms.
• Provided on-site software, hardware and network technical support for the entire environment.