SUMMARY:

• I am a charismatic leader with experience in Strategic Project & Program Management in fast paced environments. I have a successful track record of transformation, operation, fleet, retail and technology projects (infrastructure, system integration). I am a team player, always giving the extra mile to achieve objectives and results, extremely passionate about driving organizations towards excellence, bringing shareholder value and enterprise effectiveness through promoting change and improving processes.
• Natural leadership, empathy with key players at all levels, strong team - building & motivation skills
• Flexibility, adaptability & effective performance within deep changing and fast-paced environments
• Matrix management of cross-functional teams in all types of environment to maximize results
• Convincing presentation of ideas & facts to gain commitment, support and influence decisions outcome
• Team player promoting participation, co-operation and information sharing across organizational boundaries
• Proficient in PMO Setup, PMO Management, Governance Definition & Deployment
• Proficient in Project Methodologies - SDLC, Waterfall, Agile (PMBOK® & Prince2®)
• Program Management (PgMP) and Master in Program Management in process
• Proficient in Communication Management & Stakeholder Management
• Proficient in Risk Management & Change Management & Vendor Management

TECHNICAL SKILLS:

Tecnology and Tools: Proficiency in the full Microsoft Office productivity suite l CA Clarity IT Service Management (ITIL ) l Visio CRM (Siebel) l Tableau IT Infrastructure areas (e.g., Data Processing/Operations, Telecommunications and LAN/WAN) Jira

PROFESSIONAL EXPERIENCE:

Confidential, Basking Ridge NJ

Program / Relationship Manager

Responsibilities:

• Leading the effort as the Relationship Manager with the field in the transition from implantation to business as usually for multiple projects.
• Creating the implementation plan of the Day 2 Support Structure including:
• Role & Responsibilities, Reporting & Analytics, issue/request tracker system, transition process & best practices
• Leading the effort as the Relationship Manger between Information Technology and Fleet
• Leading the strategic alignment of Fleet’s portfolio & monitoring of the budget and resources
• Directing the governance process, BRD’s, LOE’s, RTM, finally sign-off of all Fleet/ IT projects
• Leading ad-hoc IT projects (Fleet-Helpdesk issue tracker system)
• Leading the effort as the Relationship Manager with Confidential ’s GPS/telematics company Networkfleet
• Directing the completion of the Confidential Wireline deployment of the GPS units on all vehicles
• Directing the Confidential Wireless Deployment of GPS units on all vehicles
• Directing the Confidential Deployment of GPS units on all non-motorized units (disaster recovery, tool trailers, etc)
• Directing all new Networkfleet product tests/ pilot on Confidential Fleet
• Facilitating all daily request

Confidential, Newark, NJ

Project/ Program Manager

Responsibilities:

• Facilitated workshops to build requirements for new departments that would be needed post the separation between Hertz Rent a Car and Confidential .
• Directed meeting to build structure of the new PMO office for the equipment rental company, including:
• Establishing processes, procedures, documentation, mentoring program, prepping project managers for the PMP exam
• Relationship Manager between corporate operations and the field branch locations.
• Traveled extensively 75%
• Tele-Sales Department - Lead a team across multifunctional departments (inside sales/ tele-sales/ admin support) dedicated to developing leads for the field sales representatives across the United States. (Drove a 1st year not fully rolled out revenue $5M +, part of the 2015 sales strategic growth plan)
• Toll Violation Department - Developed and lead the concept of a central department that handles all types of motor vehicle infractions that occur across the United States. The department main focus is to collect, pay, chargeback customers (internal & external), and maintain relationships with issuing authorities. (6 months - Reduction of $100K in fines and $30K in revenue.)
• Fleet Fuel Management Program - Drove the 1st pat of this program with a new product offering that relieved the difficulty that customers experience in refueling equipment at the job site. Hertz partnered with a third party vendor that gives renters a national network of fuel providers that can deliver 24/7/365. (Pilot Phase)

Confidential, Lyndhurst, NJ

Infrastructure Project Manager

Responsibilities:

• Worked for the Executive Director of Infrastructure, Director of Hospital IT Services, Executive Director of Legal and Compliance and backed up the senior vice president of Information Technology
• Coordinated with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.
• Facilitated all calendared activates meetings, (internal & external) interviews, appointments, events and other similar activities for supervisors, which also include travel and lodging arrangements.
• Coordinated office management dealings with vendors, ordered supplies, equipment maintenance

Confidential, Carlstadt, NJ

Account Executive

Responsibilities:

• Researched and create new ways to advertise product and the company.
• Worked with Fortune 500 companies to increase their earnings. Specializing in grocery and drug stores.
• Successfully managed business partner relationships with current customers while building new ones

Confidential, Brooklyn, NY

Account Executive

Responsibilities:

• Directly worked with the Vice President/owner of the company in various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.
• Trade Show Coordinator - Negotiated contracts for permanent showroom space and trade shows. Booked all flights, cars, and hotels pertaining to trade shows. Created any print or electronic marketing to promote shows. Followed up on show site with all aspects of the contract.
• Direct the creation of the company website while I Researched and create new ways to advertise product and the company.
• Worked with Fortune 500 companies to increase their earnings in health & beauty, and house ware industry. Specializing in grocery and drug stores.
• Successfully managed business partner relationships with current customers while building new ones.
• Researched new sales contacts, productive reports, and travel arrangements.
• Traveled extensively 85%

Confidential, NY, NY

Account Executive

Responsibilities:

• Directly worked under the President and 3 Vice Presidents owners of the company with new product research. Worked with the factories overseas with production and tracking of the product.
• Successfully managed business partner relationships with current customers while building new ones.
• Lead the sales team members with research of new sales contacts, productive reports, and travel arrangements. Created and maintained sales reports of current inventory.
• Researched and created new ways to advertise product and the company.
• Developed and implanted programs for all new sales team members.
• Trade Show Coordinator - Negotiated contracts for permanent showroom space and trade shows. Created any print or electronic marketing to promote shows. Follow up on show site with all aspects of the contract.
• Worked with Fortune 500 companies to increase their earnings in the fashion industry. Specializing in mid-tier level department stores and specialty stores.
• Coordinated with various staff for operational support activities of the unit; serve as a liaison between departments and operating units in the resolution of day-to-day administrative and operational problems.
• Traveled extensively 35%

Confidential, Ridgefield, CT

Buying Agent/ Sales Representative

Responsibilities:

• Worked as an international buying agent representing department stores from the Middle East and Asia here in the United States. Buying apparel and accessories to be placed in the stores. Worked with brand name fashion houses in the missy, junior, men’s, women, and children’s area
• Helped with budgeting by also working with off price apparel companies. Assisted president of company with maintaining customer relationships, accounts payable, account receivable. Worked with United States and foreign embassies to process visas and paperwork pertaining to the shipment of goods to other countries