SUMMARY:

• Pro professional with 10 years of experience in Project Management, Business Analysis, Scrum Master role and Software Developer and tester in Property & Casualty Insurance and Banking & Investment Domain
• Undergoing Professional Scrum Master PSM1 & .
• Acumen in catapulting bottom - lines and delighting the stakeholders; strong experience in project analysis, design, cost control, capacity planning, performance measurement and quality
• Experience in Rational Team Concert (RTC), JIRA, Microsoft TFS for project management activities and Remedy.
• Experience in analysing and testing SOAP and RESTful web services with XML and JSON
• Work closely with Product owner and Scrum team from the requirement analysis until implementation.
• Experienced in Software Developing & Testing Methodologies, Designing Test Plans and Test Cases, Verifying & Validating various applications and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle (SDLC).
• Currently working on Innovation projects in agile methodologies with strong experience in Agile and SCRUM.
• Expert in Cobol, JCL, CICS, C, XML and SQL queries.
• Experience in ALM Automation tool executing various testing conditions & evaluating the scripts.
• Significant experience in working with customers, project managers and technical teams for executing multiple projects of insurance & banking applications
• Executed end-to-end testing of insurance products from inception, requirement specification, planning, implementation, documentation till closure with cross-functional teams
• Recognized as a savvy leader with strengths in reducing the number of abend jobs and error counts.
• Actively involved in driving the overall growth, profitability, staffing, management and delivery of most complex & highly visible engagements across USA
• Proven abilities in leading larger teams during the project phase, guiding team members and enabling knowledge sharing among the team
• Completing projects involving resource mobilization & execution within cost and time parameters
• Mapping client’s requirements & providing them best solutions, evaluating & defining the scope of project and finalizing the project requirements
• Reviewing the requirements, specifications, user documents and other project documents to assure quality and defining estimates for the products and tests
• Holding review meetings to monitor progress of the project as per schedule / budgets
• Managing the implementation phase by formulating project plans, planning resources and managing issues arising due to scope creep or technical / personnel matters
• Participating in project closure meetings & facilitating best practices for project support and documentation
• Selecting and developing the appropriate test automation tools, applying the latest techniques in test automation
• Using risk-driven techniques to develop, maintain, and execute automated test suites for various software products
• Testing the software applications, developing test cases, looking out for the defects, tracking test results / unresolved problems using test management tool
• Handling internal & external acceptance testing strategy, support, analysis review, test planning review, etc.
• Documenting, tracking & communicating the test results, conducting analysis and addressing the unresolved problems
• Coordinating the implementation of the QA test environments and ensuring the compatibility of the same
• Conducting unit, integration, functional, regression, smoke, system, UAT, control flow, data flow & path testing of client/server, mainframe and web based (Java, J2EE, VB, ASP & C#.Net) applications
• Carrying forward process improvement projects, communicating with the clients and discussing the weekly / fortnightly / monthly and yearly status
• Building a team of professionals with appropriate skills, attitudes and motivation and assigning task to team members

TECHNICAL SKILLS:

Software Testing: Agile & Automation, Manual Testing Concepts.

Languages: Cobol, CICS, JCL, C, C++

Testing: HP Tools (Quality Centre (ALM), QTP) and IBM Tools (Rational Team Concert & Clear Quest), Microsoft Test Manager (MTM), JIRA, Selenium, TestNG

Database Systems: IMS, DB2, SQL Server & MS Access

Other Tools: MS Word, Excel, Project, Power Point, Outlook, NetMeeting and Visio Visual Source Safe

Defect Tracking Tools: Rational Team Concert, JIRA, Clear Quest, MTM, HP Quality Centre & ALM

Web Technologies: HTML, XML, SOAP and RESTful web services

Browsers: IE 6/7/8, Firefox, Chrome & Safari

Operating Systems: Windows XP/2000/NT, MS-DOS & UNIX

Process Models: CMM/CMMI, Business Analysis, QA & Documentation

PROFESSIONAL EXPERIENCE:

Confidential, Plano, TX

Scrum Master / Sr. Business Analyst

Responsibilities:

• As part of Innovation team, identifying the ideas from the Salesforce tool submitted by the employees and work on the options to provide the best solutions.
• Coordinate and schedule meetings with Innovator, Idea submitter & business to understand the problem / ideas for more insight.
• Classify ideas and problems based on the sizing and depth of code changes required to implement.
• As a scrum master, working with multiple cross functional development teams, organizing scrum events and meetings,maintaining and observing burn down charts and velocity, removing impediments etc.
• As Business analyst, gather and document the requirements from various stakeholders and work with development and testing teams.
• Acted as a subject matter expert/PM on the policies and processes in place in order to assist with troubleshooting, identification and implementation of solutions.
• Worked closely with business users to prioritize and scope out the Product Backlog Items (PBI) based on priority and bandwidth, did continuous backlog grooming and developed and tested acceptance criteria maintaining and observing burn down charts and velocity, removing impediments etc.
• Conducted SPRINT sessions with 2-week iterations.
• Empower the agile teams to take responsibility and engage the team to better communicate among the team and to the PO, and worked on continuous improvement of sprints with the team.
• Lead Daily Stand-ups and worked to remove team impediments Worked on managing the roadblocks and facilitate the team, coach and guided the team using agile standard practices.
• Lead Scrum of Scrum meetings to discuss standard practices, Scrum Improvement strategies along with that cross functional dependencies and roadblocks with other cross functional team scrum masters.
• Production and Operational Maintenance support.
• Utilized test scripts for thorough testing of the applications and to improve the quality of the delivered product and preformed post implementation tests of these applications.
• Analyzed work environments, created business requirements documents, and internal procedure guidelines.
• Responsible for the completeness of the user acceptance test cases(UAT)
• Documented business processes, user & system requirements and use cases, identified functional & data requirements and coordinated with the offshore team support.
• Provide application support during production deployments and implementation.
• Formulating effective partner and customer communication strategies throughout the project
• Delivering updates and progress reports to Senior Managers
• As a Scrum Master removes any impediments that obstruct a team’s pursuit of its sprint goals.
• Lead Scrum of Scrum meetings to discuss standard practices, Scrum Improvement strategies along with that cross

Confidential, Seattle, WA

Scrum Master / Business Analyst

Responsibilities:

• Led BA for several major and minor releases of proprietary software applications.
• Used variety of techniques for effective retrospective to improve out sprints.
• Served as servant leader to development team and delivered the product on time.
• Work on the estimates / capacity / Cost benefit analysis with IT team and propose the same to Business.
• Developed excellent relationships with peers and business partners.
• Conducted unit testing and integration testing with development teams and logged defects in defect tracking system.
• Helped resolve impediments, Address the impediments and risks and ensured smooth development and delivery.
• Assessed and ensured everyone is doing their part and owing up responsibilities towards the release/project goals.
• Captured empirical data to adjust forecasts.
• Prepared burn down charts, reported status and kept a close eye on on-time product delivery
• Facilitated the development team and tackle the roadblock and other issues and helped them in smooth development.
• Performed financial and statistical analysis.
• App Level Testing Lead to work with QA teams to build test cases and test plans, run test scripts and log defect in HP-Quality center.
• Worked with all stakeholders to create a shared understanding of what a system is supposed to do, worked with BAs and
• SAs to groom user stories and document Process Flow Diagrams, Use Case Diagrams, and Interaction Diagrams using Microsoft Visio.
• Answered developers and quality analyst’s questions and clarifications about requirements on behalf of analysis team.
• Participated in test strategy meeting and partnered in writing testing plans
• Conducted unit testing and monitored development defects and logged into defect tracking system
• Coordinated user acceptance testing on behalf of technology team with business users
• Create and manage test data. Provided application support for escalated trouble tickets.
• Closely work with project stakeholders to identify, model, and then document the requirements understandable in technical aspects. the team.
• Create user test model & DFT uses cases for better understanding to IT team.
• Coordinate the weekly status call with all the Stakeholders to discuss on any road blocks.

Confidential

Quality Assurance Tester

Responsibilities:

• Analyzing the requirements and providing the feedbacks
• Preparation of Test Plan, Test cases and Traceability Matrix
• Defile scope of Automation possibility for any feature & automate them after approval
• Organizing Test Plan Walkthrough with IT team
• Executing the automation scripts, capturing the test results and analyzing the test results.
• Participate in daily project status meetings to resolve bug related issues with developers
• Manage the testing process, schedule batch tests, log and track defects using Quality Center.
• Create own queries for the required conditions in the RTC for each release items for Defect & Issues review.
• Performing retesting of Defect fixes and Regression Testing.
• Metrics reporting and ensure the overall quality of the project.
• Document product best practices, tools used and solutions and upload in the share point to have better visibility for business and for future product increment.
• Analyze the impact on any post production issues and provide the best solutions to implement in short time with minimal impact.
• Contributed to Risk Management Plan, Communication Plan and Test Plan. Delivered Project Matrices like Defect Reports, Test Coverage, and Test Execution Reports.

Confidential

Mainframes Developer

Responsibilities:

• Analysis of the requirements and preparation of high level design document
• Implementation of the design using Cobol, JCL, DB2 and IMS
• Adding new steps in the existing rundecks
• Making changes to rate files and loading the files to database
• Running Fast Fix against IMS Database
• Writing queries to retrieve data from DB2 tables
• Creating new rundecks and scheduling of jobs
• Preparing unit test plan and testing the changes
• Deploying the components using ALM/Endeavor
• Assisting the team members by providing inputs
• Managing test strategy, effort estimation, task identification, scheduling, tracking and reporting functions