OBJECTIVE:

• I am actively seeking a Sr. /Lead Business System Analyst lead’s position in a fast growing, multitasking environment

SUMMARY:

• Successfully launched 2 XXML projects nationally
• Great expertise in End to End Projects, COTS/Vendor Projects, legacy and inhouse
• Version upgrades in - in house built applications and vendor applications
• 2 National Roll outs of XXL Projects
• Decommissioned Applications/ Links/ standalone applications
• Received 4 s (two of them from Current job)
• Multiple letters of appreciations on job well done
• Great on being a core team member of warrantee to steady period of new XXL project applications
• Have strong project management skills such as Time Estimation, Task Identification, Risk Analysis, Scope Management, and Resource Management, Vendor Management, Client Management and Change Management.
• Expert in gathering and eliciting Business Requirement s and specifications for new and existing products of complex application development projects, validating and transforming business requirements into technical functional requirements at different stages of software development life cycle, adept in Requirement Traceability Matrix.
• Great +9 years’ experience in Gap Analysis, Change Management, Impact Analysis (in Business, System requirements and processes)
• Professionally adept in requirement elicitation techniques like JAD sessions, focus groups and brainstorming sessions, reviews, walkthroughs and customer interviews to understand the requirements and design.
• Posses’ in-depth knowledge of the Systems Development Life Cycle (SDLC) models such as Water Fall, V-Model, Spiral and Prototyping. Iterative methodologies.
• Excellent knowledge of Business Analysis best practices (BABOK - Waterfall and Agile approaches)
• Strong Analytical and Problem Solving skills, Multi-Tasking abilities, with proven experience in utilizing people and process knowledge to assist enterprises in making critical decision.
• Strong process modeling skills using UML Expert in Developing Use Case diagrams, Sequence diagrams, Collaboration diagrams, State Chart diagrams and Class diagrams in UML using Visio Excellent skills in Release and Deployment Methodology as it relates to an enterprise organization
• Highly motivated, organized, results and detail oriented with excellent interpersonal, communication and presentation skills. Proven capability of adapting to new and fast changing technologies
• Experience with Data Analysis using Oracle as a backend and TOAD as the querying interface

TECHNICAL SKILLS:

Project Methodologies: Waterfall, Agile, SCRUM, Agile methodology with incremental RAD

Business Modeling Tools: Rational Rose, MS Visio

Requirement Management Tools: Rational Requisite Pro

Operating Systems: Mainframe, HP Unix/Sun Solaris, AS/400, Linux and,Windows95/98/NT/XP

Databases: SQL Server, MS Access, OracleBusiness Applications: MS Project, Microsoft Visual Source Safe, MS Office Suite (Unix/Linux and solid MS Excel -Visual Basic experience, Macros, VLook-up)Amdocs;

Design Tools & Languages: Microsoft Visio, C, C++, HTML, C# .Net, ASP .Net, flash, Flex, Photoshop, Quark Express, In-Design, After Effects, JAVA

Reporting tool/Process analysing tools Business intelligence (BI)/Six Sigma - Green Belt

Defect Tracking Tools: Rational Clear Quest, Mercury Test Director

Testing Tools/Environment: Quality Centre, Mercury Test Director, PET, DIT, JIRA; Functional, Regression, Usability, Exploratory, UAT, API, Integration, System Test.

Internet Application: J2EE Flash, AJAX Dojo, DWR, Spring, EJB3, Hibernate, Struts, JSF, SiteMesh, (Java web framework) Web Services, SOAP, XML, JavaScript, JSON, HTML, DHTML,Interactive Voice Response (IVR), SWIFT

WORK EXPERIENCE:

Confidential

Senior Business Analyst lead

Responsibilities:

• Building a brand new COTs XXL product on Financial Planning Platform. A system re-engineered from existing legacy and customised vendor product, an intricate design integration XXL project, Completed Day 1 and Day 2 as in National roll out. Financial Planning Platform is an intralink based application with multiple integrating partners
• Completed two version upgrades, Logo change in application and Changes in Back ground images, Image enhancement,
• Built a new standalone application for the advisors on financial planning; for advisors to solicit and capture their customer’s financial goals and aspirations from scratch. This tool features a fully functional version Financial Planning application, which allows for a unique experience in addition to the existing material and tools.
• Deliverables: Actively participated in all phases of the Systems Development Life Cycle including define, design, development, test, deployment, and support and maintenance of FPP, Created multiple prototypes in English and French
• Artefacts: Multiple Technical documentations - External Design Documents, Business process design document, Use case model document; Steady State process document
• Requirement Management: Qualitative requirement gathering methodology: Elicited requirements into non-functional requirements through various tools - eg: JAD Sessions, questions sent via emails, interviews etc., and documented results of sessions.
• GAP Analysis: Identified Gaps and held process meetings to close the gaps, and documented it
• Solution Management: recommended high level solutions to complex issues within the product line, working with technical team and Architect
• During solution design, continued to clarify/elaborate requirements with Solution Manager, Project Owner to ensure that the Requirements Matrix aligns to the evolving design.
• Version upgrades on applications - solely responsible for negotiating on business impact and application impact. Closely partnered with Business, vendor, developers, QAT team and production support team
• Created/introduced-various process for integrating team work process on integrating partners’ application, COTs application
• Gave various on FPP project to and on standalone application, vendor’s product and customization on the product, prepared error message logs in order to update team
• Worked as a first point of contact for Project Support Team from November
• Sole responsible for vendor native product and changes in the product, created, documented changes customizations, deploying of the changes, changed presentations, pictures, Logos in the core product presentation
• Worked successfully with offshore SME’s and Developers.
• Decommissioned applications, Stand Alone application and updated/removed the GUI links
• Created estimations for team for various projects and changes
• Worked as a Team lead for COT product/ vendor product version update.
• Artefacts: 6 no’s of External Design Documents, Requirement Document, Project Solutions Document, BRD/Solution Design Specifications, Process Design Document, Release Note Document, and process documents.
• Completed 2 new version life cycle of Vendor application
• Multiple upgrades on application
• Completed handing Life Cycle of “Steady State of Day one of product”
• Created new processes for new requirements

Environment: Java, Java Bean, Java Script, Main Frame, Unix, Oracle, Siebel, logical data model (LDM), BI MLOS, Test Director, Requisite Pro, Clear Quest, SOAP, XML/SMLT,CSS, D/HTML, AJAX, web services: JavaScript with XML (AJAX)

Confidential

Senior Business System Analyst

Responsibilities:

• Created/introduced - “Operational Inventory” End to End process for 30 applications and vendors like HP, Ziptel, with multi interfaces, in one excel sheet and then chaired the review sessions, finalised the document and added as an artifact of Project
• Worked successfully with offshore SME’s and Developers.
• Artefacts: SRS, Requirement Document, Project Solutions Document, BRD/Solution Design Specifications, Detail Design Document, Process Design Document, Release Note Document

Environment: Java, Java Bean, Java Script, Main Frame, Unix, Oracle, Siebel, logical data model (LDM), BI MLOS, Test Director, Requisite Pro, Clear Quest, SOAP, XML/SMLT,CSS, D/HTML, AJAX, web services: JavaScript with XML (AJAX)

Confidential

Senior System Business Analyst/ (CRM)

Responsibilities:

• Prepared activity and sequence diagrams depicting granular functions of the system from source to destination point using Visio.
• Worked closely with offshore SME’s and Developers.
• Successfully led a team of 4 BA's. Elicited cooperation team members, created the atmosphere of positive attitude, mentored my team by leading, coaching and motivating on a proactive basis and communicated my expectations to team members and stakeholders in clear concise manner.
• Perform advanced analysis of data for custom report creation, and multiple data source reconciliations.
• Created multiple reports in SQL queries, Microsoft Excel
• Created test cases and test plan for assigned modules

Environment: RUP, Rational Requisite Pro, IBM Rational, UML, Oracle- Siebel, Unix, XML, MS Project, Process Analysis Tool- Green Belt (Six Sigma) Used Actuate (Birt) and Business intelligence (BI) as reporting tool, AJAX, Java EE 6 W3C: HTTP, SOAP, and WSDL, JAVA & JAVA script, HTML, CSS (used for style language for html documents)

Confidential

Sr. System Business Analyst

Responsibilities:

• Provided details level solutions to development team on pricing and billing, CRM, AR applications
• Online and offline charging processes are supported, Billing processes are supported, Customer service representative (CSR) real-time, CSM, Fraud Etc.
• Worked with Architects ( Confidential and External) and Developers in providing technological solutions to Business requirements.
• Analyzed the testing needs & designed Test cases based on business & functional requirements.
• Worked with production staff to map detailed current processes, identified gaps and failure points and modify them to support the overall strategy, goals, and objectives of the project.
• Tests: Developed and participated in development of test scripts ensuring adherence to agree upon business requirements and participate in the testing of developed systems and solutions.
• Created GUI, SIT and UAT Test Cases based on the business and functional requirement
• Collaborated with business and development teams to investigate and fix software defects and deficiencies based on the test results
• Created Test Strategy, Test Coverage Matrix, Integration Testing approach documents
• Conducted walk through on the Test strategy document, test cases, test scenarios and test conditions
• Assisted Quality Management team to ensure that requirements documentation is accurately translated into test plans and test cases that verifies and validate quality, worked proactively with QA team.
• GAP Analysis: Performed Gap/risk analysis associated with each solution design / projectand conducted various cross functional team on their scope and “AS IN” Environment to “TO BE” to work on
• Successfully completed the project.
• Led of a team of 3 BA’s and 3 Testers for multiple projects.

Environment: Oracle, Visual Basic in Excel MS Visio, MS Project Professional, MS Office, Data Mapping Unix, Linux, VMWare, multiple UNIX platforms including AIX, HP-UX, SunOS, EBI, Oracle Credit Management (CCM), JIRA, AJAX, CSS, HTML, JAVA Script, JAVA beans, SOAP, XML

Confidential

Business Analyst

Responsibilities:

• Requirement Management: Elicited requirements from business unitsand communicated them to sponsors, stakeholders and project team members, verifying that the implemented solution meets the requirements,confirmed and documented them.Assisted in Quality Assurance activities and to understand and use the requirements for the test strategies and test cases
• GAP Analysis: Assessed potential risks and analyzed issues of importance with project managers.
• Tests: Regression, SFET, Security testing, UAT, QA Testing
• s: successfully completed the project, gained knowledge on Bloomberg TOMs - (while working on, multi- asset solutions for front-end inventory, trading and middle and back office operations.) Delivered financial reporting, Accounting policies, Performance analysis on Investment products including securities and OTC derivatives; strong capabilities of daily and month-end reconciliations across Front Office to Back Office in Capital Markets
• Artefacts: Requirement Documents SRS, SDS, Developed Functional/Technical Specifications Process Document, Solution Document, and Created PL/SQL stored procedures, and database triggers, Designed and developed a database and an application in .NET to generate Intelligent Voice Recognition (IVR) list based upon various business lines. Created data flow models, data quality analysisand documented
• BA Toolset: Visio, JAD, Business Objects, SQL, Oracle

Environment: CRM, SWIFT, IVR Call Pilot, API Link, MPS, AS400, CSM, EAI, EMM, Symposium and Nortel Recording apps, etc Java, HTML5, WAP, Bloomberg - operating system Linux, Unix; Java scripts, AJAX, SOAP, HTTP, CSS