Professional Summary

• Highly motivated IT Business Analyst with 7 years of exposure in development of applications for Healthcare and Pharmaceutical domains.
• Expertise in modelling and analysis of Patient-Level Data and understanding the Clinical Trials, Drug development and Drug Discovery Cycle.
• Sound knowledge on healthcare reimbursement cycle and work processes of both government Medicare and Medicaid and private payors.
• Sound knowledge of HIPAA policies with knowledge on HIPPA 5010 version with changes involved with EDI transactions.
• Have knowledge on ICD 10 codes, and their structural differences with ICD 9 codes.
• Broad understanding on importance of HL-7 standards for interoperability.
• Comprehensive knowledge of Software Development Life Cycle SDLC using industry standard practices like Agile SCRUM and RUP
• Expertise in eliciting, analyzing, specifying and verifying Business and Functional Requirements, developing descriptive Use Cases, conducting Gap Analysis and preparing Training manuals.
• Facilitated and participated in Joint Application Development JAD sessions with management, SMEs, users and other stakeholders.
• Expert in collaborating with Agile teams and participating in Sprint planning, Sprint retrospectives and daily Scrum meeting
• Expertise in creating and using UML diagrams for Business Process Modeling: Use Case Diagrams UCD , Activity Diagrams AD , Sequence Diagrams SD , and Wireframe Prototypes.
• Proficient in tracing and managing requirements and Change Impact Analysis through Requirement traceability Matrices RTM .
• Good working knowledge of QA activities like Test Plan preparation, Test case writing/review with an expertise in User Acceptance Testing UAT and actively participated in Post Production Validation PPV .

Technical Skills:

Professional Summary

Confidential

Sr. Business Analyst

Responsibilities:

• Collaborated with Product owner in creating the Product backlogs after eliciting requirements from SMEs like Clinical Product expert, to apply domain knowledge and seek customer feedback.
• Participated in Sprint planning meetings and created the Sprint backlogs in collaboration with Product Owner, Scrum master and identified Agile team members.
• Mapped the prioritized Product backlogs to user stories. Created high level and low level user stories with details on Acceptance criteria.
• Participated in daily scrum meetings and creating 'Burn-down charts' and tracking the 'Task board'.
• Efficiently interacted with development team to make sure that all the new features and tools have the intuitive usability.
• Expertise in designing clinical workflow for Centricity PACS-IW as well as other related advanced Clinical Applications.
• Refine and review product requirements or user requirements specifications for current and future products GAP analysis .
• Efficient use of prototypes, drawings or visual models to illustrate requirements to other team members, wherever needed.
• Responsible for tracking the product development and assisted in ensuring HL-7 standards are met for improved workflow.
• Constantly actively identified and reported any quality and compliance concerns to the SMEs and PM, and assisted in taking immediate actions as required.
• Reviews product specifications and facilitates requirements capturing, analysis, tracking, and verification throughout the program.
• Expertly and efficiently developed and reviewed the product feature training document for the readiness cycle with product details, user contents and videos to illustrate functionalities wherever necessary.
• Collaborated with the QA teams in creating the test cases and test strategy for progression and regression testing of the application for various builds.
• Collaborated with the Product owner in performing Sprint reviews before the product is accepted per the criteria mentioned in the user story.

Environment: AGILE Scrum methodology, Sybase PowerDesigner, Justinmind, Bugzilla, Microsoft Visio, Microsoft Office Suite, Microsoft Project,.NET, SQL server

Confidential

Sr. Business Analyst

Responsibilities:

• Worked closely with stakeholders, researchers, marketing team, business users for requirements elicitation.
• Efficient AS-IS and TO-BE documentation for the existing system.
• Understand, identify, assess, and document business requirements and recommend business priorities on options, risks analysis for various alternatives.
• Ensured verification and sign-off of business requirements by various stakeholders or business users.
• Acted as liaison between the business owners and internal IT development staff to implement new processes and/or improve existing process and UI design changes.
• Effectively maintained Requirement traceability matrix across deliverables of the project.
• Performed Requirement analysis and documented the requirements.
• Always ensured that FDA standards and regulations 21 CFR part 11 and GMP compliance were being followed and met as required.
• Actively involved with other teams to assists in Market Research Analysis and Strategies.
• Efficiently analyzed and displayed Patient Level Data using Tableau to assist marketing research.
• Created UML diagrams including Use cases, State chart diagrams, Activity Diagrams and Sequence Diagrams
• Assisted in providing continuous customer service, such as User training, helpdesk support for the system, to the scientific clients.
• Worked towards maintaining customer satisfaction with each release of system.
• Efficient use of SQL queries to search the database for existing data for the data analysis.
• Reporting and presentation of key project components, achievements to Top management.
• Collaborated with QA teams in building test cases repository for Progression and Regression testing

Environment: Rational Unified Process RUP methodology, Sybase Power Designer, Microsoft Office Suite, Microsoft SharePoint, Java, Oracle, MSActive Source, InVision, Silk Central, Tableau

Confidential

Sr. Business Analyst

Responsibilities:

• Participated in Requirement elicitation by close interaction with business users, stakeholders, end users.
• Involved in Brainstorming sessions to meet with the stakeholders and generate innovative ideas and functional requirements.
• Worked closely with SME's to gather business and technical rules for current IT applications.
• Acted as liaison between the senior management and different teams with effective presentation.
• Developed Business requirements and Functional requirements documentation based on user specifications.
• Efficiently used Object-Oriented Analysis for requirements analysis.
• Adapted UML and created Use Cases for Consolidated Customer View CCV .
• Worked with SQL queries for data manipulation and data validation.
• Collaborated with QA/QC teams for Software testing
• Participated in the knowledge transfer sessions to Development and Testing teams
• Active participation in writing and reviewing UAT Test cases, identify users, environment, test data and monitor UAT issues.
• Constructed and maintained the Requirements Traceability Matrix RTM document for each production life cycle to ensure that all the requirements were fully covered.
• Extensively used Silk Central throughout the development lifecycle to track manage Defects. Led defect resolution by coordinating with testers and technical analysts.
• Organization of weekly status meeting to report updates to all levels of managements.
• Assisted in providing continuous customer service, such as creating User Manuals and help desk support for the clients.

Environment Tools: Rational Unified Process RUP methodology,Rational RequisitePro, Smart Draw, MS Project, Justinmind, Silk Central, SharePoint, MS Excel, MS Word, Java, SQL server

Confidential

Business Analyst

Responsibilities:

• Thoroughly studied the inherent systems to have a clear understanding of the business processes and associated system workflow of insurance payors such as Medicare, Medicaid, PPO and HMO.
• Acted as an interface between Project Managers, Subject Matter Expert's SMEs , Developers and QA Team on requirement gathering and change requests for current state legacy application to the future state application and understand requirements pertaining to EDI claims EDI 270,271,276, 277 and 837 .
• Used SmartDraw to carry out the business modeling efforts to develop the business architecture for rapid and controlled application development.
• Active and efficient participation for Formulary/Preferred Drug List participation for existing products.
• Created User stories in MS Word, MS Powerpoint and Snagit for better visualization of the application.
• Starting up Scrum teams with Process, Project and Team Discovery over 3-5 days.
• Coaching Scrum teams through the initial Sprints iterations with a focus on their self-organization and their clarity of commitment for the Sprint deliverables.
• Participated and contributed in daily scrums, Sprint meeting and Sprint review meetings
• Maintained burn down chart to track what is done.
• Helping develop a collaborative, team best practices measurement tool. It has both self-evaluation and management evaluation of teams on multiple dimensions of Agile best practices.
• Prepared and maintained Requirements Traceability Matrix RTM .
• Performed Defect Tracking, issue logs and Change Control Procedures using Silk Central.
• Facilitated user acceptance testing and test strategies with developers and testers.

Environment: Agile Scrum Methodology , Rational RequisitePro, SmartDraw, Snagit, Bugzilla, InVision, MS Word, MS Excel, MS Visio, MS Project, MS Windows XP, , MS SQL Server, .NET