• Technical Business Analyst with seven plus years of experience managing requirements for all phases of multiple enterprise-level projects. Managed requirements for large technology Oracle Corporation , telecommunications Vodafone , imaging and electronics Ricoh , transportation Toll Group and retail Ahold projects. Designed requirements for the development of various systems for ERP software Oracle Fusion , CRM software Siebel , SCM software Global Order Promising and middle-tier software Oracle Fusion Middleware . Experience in applications development implementation, business process modeling improvement. Provides strong interpersonal skills and leadership for cross-functional teams in the technology sector. Experience in guiding project teams on agile methodologies and project management principles, creating the project performance baselines including managing the dependencies, assumptions, issues and risks between/within projects.
• Technical Proficiency: Managed requirements for an integration project at Toll Group that involved unifying multiple dispersed legacy systems to eliminate data redundancy and increase order tracking visibility.
• Innovative: Designed the requirements for a multi-year end-to-end project for Ricoh that involved revamping a legacy Sales and Order Management System.
• Versatility: Subject matter expertise across various functional areas including retail, transportation, telecommunications, supply chain management and customer relationship management.
• Team Builder: Expanded a 3 member team into a 10 member business analysis team which consistently delivered on time, meeting all the key milestones resulting in the first-on time delivery of a major project.
• Communicator: Developed consensus among various client executives to reorganize the structure of a legacy Order Management System to enhance the performance by reusing components.

Professional Experience

Confidential

Lead Business Analyst

Responsibilities:

• Designing and reviewing the wireframes for Fusion SCM requirements
• Gap analysis between the existing system and the future state system
• Designing the features of the next generation SCM application
• Creating the outline for high-level user stories and detailed user stories
• Reviewing the detailed user stories with Product Owners and Agile teams
• Organizing sprint planning sessions and daily scrum meetings
• Setting the sprint goals for all the scrum teams

Confidential

Technical Business Analyst

Responsibilities:

• Facilitating brainstorming sessions for user story creation and acceptance criteria definition
• Played the role of a change agent to improve the existing processes and help achieve more efficiency and traceability of requirements
• Creating the outline for high-level user stories and detailed user stories
• Responsible for all the client presentations and product demonstrations
• Coordinating between product owners, development and QA teams to bring about a seamless integration
• Helping the customer identify and manage the change impact during the roll-out of the product
• Single point of contact for the development team, testing team and the end users during delivery phase

Confidential

Lead Business Analyst

Responsibilities:

• Managing the requirements for a complex integration project in a scrum environment
• Organizing brainstorming sessions and creating user stories with detailed acceptance criteria
• Facilitate sprint planning and backlog grooming sessions for agile teams
• Involved in the staffing initiative to bring business analysts and subject matter experts onboard
• Developed the content management system with automated workflows
• Defining the various communication channels to effectively manage projects for the client
• Responsible for designing and developing the knowledge management framework

Confidential

Technical Business Analyst

Responsibilities:

• Comprehending the design documentation of existing system and proposing changes to enhance performance
• Coordinating the requirements gathering sessions and preparing the business requirements specification document and the system requirements specification documents
• Formulating the test plan and drafting the functional test cases
• Executing the functional test cases and preparing test reports for senior management executives
• Responsible for risk assessment and SWOT analysis for the project
• Preparing a feasibility study report to restructure the entire order management system to enhance performance
• Facilitating the data migration activity by coordinating between Development and Migration teams

Confidential

Technical Business Analyst

Responsibilities:

• Designing and reviewing the wireframes for the UI development of an ecommerce site
• Drafting the high-level user stories and detailed user stories
• Organizing sprint planning sessions and daily scrum meetings
• Reviewing the detailed user stories with business, IT and QA teams
• Organizing the UAT sessions with business and marketing teams

Confidential

Business Analyst

Responsibilities:

• Managed the requirements to develop new features and enhance the existing features of an in house enterprise application to improve the performance.
• Comprehending the design documentation of existing system and proposing changes to enhance performance
• Coordinating the requirements gathering sessions and preparing the business requirements specification document and the system requirements specification documents
• Formulating the test plan and drafting the functional test cases
• Executing the functional test cases and preparing test reports for senior management executives
• Preparing a feasibility study report to restructure the entire enterprise application to enhance performance

Recent Technical Skills

• Programming Languages: C, C , .Net, PL/SQL
• Software: CaliberRM, Rational Rose, Visio 2007, HP Quality Center, SharePoint, JIRA, MSSQL Server 2000/2005, MySQL, MS Active Directory, MS Office, MS Project 2000, MS Project Server 2007, MS Visual SourceSafe VSS
• ERP Applications: Oracle Fusion SCM Global Order Promising Module
• CRM Aplications: Siebel 7.8, 8.0, 8.1 - Workflows, Business Service, eScript /VB script, Configuration, Smart Scripts, Integration Objects, eService, Call Center, Sales
• Methodologies: Agile, Iterative and Waterfall