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Sr. Business Analyst Resume Profile

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NC

Summary of Qualifications

  • I'm a successful professional with working experience in Systems Engineering, Development and Integration. I'm a self-motivated professional with extensive experience in requirements development and analysis in OSS/BSS environments. Developed requirements for SOA architectures, web design, large data analysis and data migrations, I have delivered on all aspects of projects milestones and objectives with quality results. I'm able to provide thought leadership and always strive to achieve best win/win resolutions. I have performed numerous Business Analysis in large, complex, and multi-project involving large data, data migration, reverse engineering, gap analysis, quality assurance, testing, . I'm able to very quickly analyze and understand customer environment, architecture, and problem statements. I'm very comfortable working with customers, stakeholders and engaging with clients, and earning their trust because of my commitment to project success.
  • Systems Engineering/E2E Enterprise Architecture/ SOA/SaaS
  • Project Management Data Analysis/Mapping/Migrations
  • Requirements Development Business Process Modeling and Automation
  • Enterprise Architecture Systems Development Life Cycle SDLC

WORK Experience

Confidential

Systems Engineer

  • Responsible for systems analysis, systems engineering architecture in SDLC Agile environments.
  • Worked on AT T account on multiple projects involving BVoIP and CTI Cycle Time improvement .
  • Developed Project documentation for IBM's SE A Systems Engineering Architecture management, Project management, Program Management, and Executive Management.
  • Participated in JADs, JARs and detailed requirements and Architecture working sessions.
  • Prepared and Facilitated JADs and JARs sessions, maintained project issue and risk workbooks.
  • Authored Architecture Context Diagrams, Interface Matrix, and Project Agendas
  • ITUP methodology and SDLC Process- ITUP Decision Gates and Milestones, Agile Development
  • Provided weekly project status reports, executive overviews, project timelines and estimates

Confidential

Sr. Business Analyst

  • Responsible for translating business strategy into IT strategy, IT systems and worked closely with executives and senior staff members in the development of power point presentations dealing with new technologies and business development strategy.
  • Led the development of the strategy, roadmap, design and implementation of architecture for Fauve's IT infrastructure for warehouse receiving, traceability and quality control operations in the agricultural industry.
  • Project Managed on-going development of technical roadmap, new technical architectural and best practice strategies to support business strategies and to achieve business excellence.
  • Worked with technical staff and vendors to develop a strong understanding of all current technologies and of emerging technologies that may be used to support Fauve's initiatives and goals.

Confidential

Enterprise Architect

  • Provided Enterprise Architecture Analysis and Design for Verizon's order management Cofee, Spot, .com, SSP Gui, Ncog billing VOL arbor, east and west legacy RIBS, NBBR and provisioning systems SSP, BAAIS, IVAP for FIOS digital voice, video and data, HSI, and enhance services.
  • Provided Systems Architecture change impact analysis for Verizon Frontier Communications systems
  • Provided OSS systems impacts, data analysis, account profiling, and processes flow requirements and updates for Verizon-Frontier cut-over efforts.
  • Analyzed Business Requirements and created Architecture and HLDs for all Retail, and wholesale services, and account/billing system requirements for account cut-over.
  • Developed Enterprise Architecture for ordering, provisioning, and billing for migration efforts. Evaluated ordering, provisioning and billing systems for operational support in new environment as well as product catalogue change management.

Confidential

Systems Architect / OSS Business Analyst

  • Worked alongside AT T's PTA team in defining project scope, strategy, and requirements definitions AT T network provisioning solutions for Uverse projects, product releases 1 through 9.
  • Supported AT T's architectural definition and implementation of Service Delivery Platform SDP , and end-to-end OSS network provisioning flows. Collaborated with Alcatel-Lucent vendors in architecture, technical definitions, metadata, error recovery patterns, and overall solutions and implementation strategy.
  • Led BA requirements team as Requirements Manager in the development of several URD releases and JADs for business, technical, non-functional, interface, and hi-level requirements, data mappings Uverse.
  • Obtained 100 Quality on all deliverable audits and ensured ITUP process/methodology compliance.
  • Provided Service Lifecycle, and Strategy for in the development of SDP and supporting operational support methods and procedures via architecture strategies and results methodologies and techniques ITIL strategies through Macroscope methodologies.
  • Developed technical and support requirements for cVOIP provisioning and activation of Alcatel-Lucent's ESM, OMC-P, and UC/DCL platforms for AT T.
  • Provided strategy and planning in operational cost reduction customer experience process improvements
  • Provided service provisioning and network activation systems design, integration and analytical problem solving skills for many complex integration engagements while at AT T from 2003 through 2008.
  • Developed and led BA team in the development of OSS workflow solutions using Filenet's P8 product solution for AT T's Complex Bid Organization.
  • Developed Enterprise Data warehouse requirements, metadata, and data dictionaries for video content solutions.
  • Led BA team and Development teams in the development of Fujitsu's eOSS integrated solutions involving data integration, and integration testing for web base ordering and provisioning for IP base services. XML, XSLT, SOAP, WSDL
  • Led requirements and implementation team efforts in the development of OSS systems and Network provisioning for Siemen's hiQ8000, media gateways, and Broadsoft feature servers. Supported promoting a direct-to-IMS migration path for most PSTN replacement opportunities, the hiQ 8000 was deployed as the MGCF component in an IMS environment.
  • Configured, implemented and integrated Metasolv as network provisioning platform.
  • Project Managed and the development of business process models, product catalogue, and provisioning plans, for Siemens switch platform.
  • Project Managed and led QA and Test teams in Systems and UAT testing of converted and migrated accounts for Touch America.
  • Metasolv ASAP SME for O2, United Kingdom's mobile service provides, - provided hi-level designs on service provisioning for mobile network platform IMS - environment consisted of GPRS/2G/3G Wireless technology for voice, voicemail, multimedia, customized applications CAMEL , short text messaging SMS , Mobex, multicard applications, and the following network elements which include: Ericsson -SOG, NOKIA -NPS, COMPAQ -GVPN/IN, RedKnee- SMSB Multicard.

Confidential

Service Delivery Manager

  • Successfully launched OSS systems in fall of 1998 for Interpath Communications CLEC start-up in Feb 1998.
  • Managed project budget, schedules, and OSS systems vendor relationships.
  • Organized and Managed the Network Service Implementation and Service Delivery Implementation organizations within the OSS department.
  • Managed business requirements and solution teams in the development of Interpath's initial/Go-live order entry, service provisioning and billing systems and supporting applications.
  • Managed the implementation of the OSS, Order Entry, Order Management, Provisioning and Billing applications.
  • Developed and implemented interim solutions for ordering Local and Access services.
  • Managed the testing and implementation of Interpath's automated billing interfaces with BellSouth.
  • Implemented Centrex, bundled T-1, Managed Data Services, and Internet service implementation workflows for all internal departments.
  • Managed and chaired special projects involving new system interfaces and integration.
  • Managed external vendor relationships for the outsourcing of DMS500 translation, E911, and CNAM services.
  • Provide coaching, motivating and developed team members education and training needs.

Confidential

Sr. Staff Engineer/Team Lead

  • Led and Project Managed MCI's Data Network Service Provisioning organization for ATM, SMDS, and Internet services.
  • Project Managed MCI's premier system data center environmental planning, provisioning and implementation.
  • Project managed multiple teams in systems hardware and software implementation of a next generation OSS systems.
  • Led MCI's Virtual Network Operation Systems organization's network management provisioning requirements for Data services, including NMS installations, configurations, alarm definitions and deployment.
  • Developed go-live service provisioning rules for MCI's ATM network.
  • Configured, Implemented and verified ATM, Frame Relay, SMDS, and IP products and services.
  • Implemented supporting OSS systems and operational M Ps.
  • Tested, implemented, and supported billing and network management systems and custom applications.

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