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Developer Resume

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PROFESSIONAL SUMMARY:

  • Oracle Certified Expert, Siebel Customer Relationship Management 8 Business Analyst with over 4 years in the Implementation, Deployment and Testing of Siebel CRM 8.0/8.1 Applications understanding the architecture, scope and functionality.
  • Business domain experience in Siebel Finance, Siebel Call Center and Siebel Energy Applications.
  • Extensive experience and knowledge in Siebel Design and Development including Requirements Gathering, Analysis, Configuration, Testing, Migration, Administration and Deployment for Siebel Enterprise.
  • Strong knowledge in Siebel Architecture and Data Model and proficient with Siebel Tools and Client in configuration and customization of Siebel Objects at multiple levels like Applets, Business Components, Screens, Views, Joins, Links, MVGs, Pick Lists, Associate & Shuttle Applets, Toggle Applets and Drilldowns.
  • Excellent Siebel development skills in implementing Siebel Declarative Configuration Alternatives, Siebel Scripting (Server & Browser), Workflow Processes, Runtime events and Business Services.
  • Strong understanding of Waterfall and Agile Development Methodology.
  • An efficiency driven, detailed developer comfortable in multi - faceted development environments.
  • Experience in Offshore - Onshore Model development.
  • Extensive exposure with solution design team, business analyst and QA team.
  • Ability to function as a team player as well as work independently to achieve objectives.
  • Committed to a career goal of continued personal leadership and learning at demand by organizations.

TECHNICAL SKILLS:

Applications: Siebel 8.0 Financial Services, Siebel 8.1 Power CommunicationsSiebel 8.1 Universal Agent (Service), Siebel Tools

Server Components: Workflow Manager

Web Technologies: VB Script

Languages: Siebel eScript, Siebel VB Script, SQL

Databases: Oracle 9i/10G

Operating Systems: Windows XP/2000, UNIX

Domain Knowledge: Energy, Finance, Call Center

PROFESSIONAL EXPERIENCE:

Confidential

Developer

Environment: (with skill versions) Application: Siebel 8.1 Universal Agent (Service) Siebel Database: Oracle 10G O/s: Windows

Responsibilities:

  • Requirement and Feasibility Analysis for new business requirements.
  • Impact analysis on client requirements and technical feasibility of new solutions
  • Preparing functional and technical design documents
  • Customized the application creating workflows, business services, custom buttons using Siebel eScript and implemented other declarative alternatives like User properties and data validation methods.
  • Worked with Data Import, Audit Trail.
  • Extended the Siebel tables through Custom tables and columns and created User keys and Indexes.
  • Involved in administration tasks like adding new users to Siebel
  • Design and development reviews
  • Unit and Integration Testing

Confidential

Developer

Environment: (with skill versions) Applications Siebel 8.1 Power Communications Siebel Database: Oracle 10G O/s: Windows

Responsibilities:

  • Participated in analyzing Functional Design document and Technical Design Document.
  • Development (Configuration, Scripting and workflow).
  • Worked on Siebel Document Server functionality.
  • Worked on Data Validation Manager.
  • Recorded business transaction for performance testing using Virtual User Generator.
  • Development of use case diagrams using UML (Visio).
  • Quality Management (Defect prevention activities, metrics data collection and analysis) using HP Quality Center.

Confidential

Developer

Environment: (with skill versions) Application Siebel 8.0 Financial Services Siebel Database: Oracle 10G O/s: Windows

Responsibilities:

  • Worked in the customization of several Business Components, Views and Applets.
  • Involved in configuring links, joins and defining several other object definitions
  • Configured constrain, hierarchical pick list under Account screen.
  • Created MVL and Multi Value Fields under Account screen.
  • Created calculated expressions for the change of status field in Opportunities screen based on the planned start date, Planned End date, Actual Start Date and Actual End Date.
  • Involved in Personalization, using the Expression designer and Rule Sets to make conditional Applets and hide the Applets and Views.
  • Used Field level User Properties to make a field as required based on another field value.
  • Business Analyst Communication: - Resolved the Design queries and obtained better solutions to the problems on hand.
  • Created Test Cases for Each Requirements specified in Functional Design Document.
  • Done System testing against prepared Test Cases.
  • Worked on Finding Defects and raised them in Mercury Quality Center.
  • Retested the Defects after build and closed.

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