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Director Of Pmo Resume

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SUMMARY:

  • Accomplished IT leader with solid experience guiding enterprise - level program initiatives. Adept at leading concurrent project teams through all phases of the program, project and software development lifecycle. Proficient at devising winning IT operations strategies that align program goals with overarching organizational objectives. Extremely rapid learner; team leader; capable communicator; self motivated.
  • IT Strategy and roadmap
  • Program/Project Management
  • Business Needs Analysis
  • IT outsourcing- SLA compliance
  • Reporting & contract management
  • Vendor & Contract Negotiations
  • Team Leadership & Development
  • Change control and Configuration and Release Management
  • P & L, Resource & Budget planning
  • ERP system expertise
  • Business Partner relationship
  • Standards, Best practices, IT Governance
  • Staff Sourcing & Retention

TECHNICAL SKILLS:

Tools: /Methodologies:Oracle E-Business Suite (R12, 11.5.10), UPK, Discoverer, MS Office/Projects, Visio, SQL, PL/SQL,UNIX, PVC, Mercury/ITG, Rational Clearcase/ Clearquest, Cognos TM1, BI, Powerplay, Qlikview

Tools: ServiceNow (Configuration Incident Management, Problem Management, SDLC, PPM), Innotas, github, Jira, SharePoint, Privia, Smartsheet.

Methodologies: Agile, Scrum, Waterfall, PIMBOK, ITIL, OUM (Oracle Unified Method), AIM, CEMLI

PROFESSIONAL EXPERIENCE:

Director of PMO

Confidential

Responsibilities:

  • Manage a team of 20+ direct reports and 5 line managers in core areas of PMO office, Business Solutions and Application development.
  • Administered program budget for projects to a tune of nearly $8.5 million and departmental Opex of 3 million.
  • Developed IT PMO, promoting key concepts and objectives to effectively support 800 global IT users, positioning the PMO as an essential IT support role.
  • Identified, designed replacement PPM application which increased work visibility, improved data quality and advanced decision making opportunities for technology projects and reduce reporting manual efforts.
  • Proposed plan to restructure and completely overhaul Cognos BI environment. As a strategic choice and long term investment performed extensive research and chose new platform for replacement and reap economic gains and performance efficiencies.
  • Key member of the M&A team during company divestiture. Responsibilities included budgeting, capital planning, staffing, system cut off, operation continuity and integration. Defined and implemented IT processes and systems for the new entities. M&A integrations completed on-time and within budget.
  • Member of the IT technology Steering Committee partnering with customers in aligning IT projects with business strategy; prioritizing and tracking projects; resolving issues and gaining alignment; and introducing new technologies to the customers. Reported through weekly Stop Light reporting.
  • Champion the entire project lifecycle and operation support from inception to execution, overseeing all stages of systems analysis, application development,business process reengineering, definition and design.
  • Supervised processes to ensure compliance with application development in alignment with architectural direction, security standards, and technical controls and procedures.
  • Assumed the SME role in software validation process for FDA 21 CFR Part 11 guidelines adhering to GMP principles.
  • Provided direction,, and mentoring for the team to foster professional growth. Responsible for employee personal development plans, performance reviews ensuring annual objectives are being met.

Independent Management Consultant

Confidential

Responsibilities:

  • Ensured project aligned to client’s strategy, responsive to a changing governmental direction with clearly defined policies and procedures.
  • Constructed the consolidated school district’s application portfolio for fit gap analysis to identify the best footprint.
  • Managed ERP vendor for the Financials systems implementation. Worked with Executive team to arrive at consolidated chart of accounts a critical milestone delivered ahead of schedule. Worked directly with Government leadership to define, develop and lead implementation goals and activities from development to an actionable execution plan.

Director of Account Management

Confidential

Responsibilities:

  • Align IT strategy and product roadmap of Facilities Management application with business strategy of the clients. Program Management for all project initiatives. Negotiated, reviewed and managed project contracts and SOW with key stakeholders.
  • Reported to CSO and managed an annual project portfolio of $2million.
  • Manage outsourced call center operations reported on KPIs, metrics, SLAs and call escalations.

Sr. Application Services Manager

Confidential

Responsibilities:

  • Managed and delivered to SLA on enterprise-wide application availability and Met SLAs for Incidents, Work Orders, Project Development milestones without penalties.
  • Delivered 25+ large scale project initiatives over $25m for enterprise-wide system implementations of ERP, COTS, Web technologies accordance to industry’s best practices. Completed 300+ operational projects providing value add and continuous improvement to customers on newer technologies. Generated cost savings and cost avoidance of over $7m in rewriting of applications to in-house or migrating to ERP.
  • Owned, managed and made recommendations CIO on the 5 year technology roadmap of the client’s applications’ portfolio.
  • Managed all software activities including system specification, design, coding, CRP, testing, QA, architecture charting, technological path and general product delivery adhering to SDLC. Followed AIM methodology as applicable for ERP implementation.
  • Supported ERP proposal management and capture management teams for deal pursuits reviewing RFPs proposal development and writing and Gate1/2 approvals for ACS Local and State Government activities.
  • Received Shining Star from EVP of ACS Xerox for exceptional performance in project delivery.

Technical Lead

Confidential

Responsibilities:

  • Lead role in coordinating new and existing projects with the business users, PMO, software developers, QA Team and Steering Committee.
  • Continuous Improvement of development activities- On time delivery of work orders and reduction of defects by performing continuous preventive and corrective actions.
  • Developed plans and materials and led train-the-trainer sessions for core projects that developed experts within each organization to support effective change management.

E-Business Techno-Functional Consultant

Confidential

Responsibilities:

  • Technical/Functional Consultant for client Confidential Company responsible for installing and supporting the Oracle Business Packages. Major s and duties include:
  • Implemented ORACLE FA, AP, GL, Cash, Purchasing Modules for Confidential North America.
  • Extensive design and analysis of Financial systems for migration and Upgrade E-Business suite of Confidential North America to Global Chart of accounts.
  • Lead member in converting data and systems for corporate Mergers, Acquisitions and divestitures.

Project Consultant

Confidential

Responsibilities:

  • Extensive design on banking transactions to develop integrated user-friendly applications.
  • Preparation of project feasibility reports; coordinating with banks and financial institutions.
  • Performed detailed design specification for software development of applications.

Audit Analyst

Confidential

Responsibilities:

  • Responsibilities included performing due diligence corporate and statutory audits.
  • Assisted senior auditors to write and edit audit reports, present accounting audit findings to clients, follow-up with clients regarding audit recommendations.
  • Evaluate internal controls and develop annual audit plan for corporations.

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