SUMMARY

• A result oriented individual with over 7 years of experience Business Systems Analyst with solid understanding of Business/Systems Requirements Gathering, Translating Requirements into Specifications, Application Design.
• Highly Analytical in developing the methods and measures to meet requirements and solve any issues that arise during the project.
• Designed Use Cases, Sequence Diagrams, Data Flow Diagrams using MS Visio.
• Extensive use of UML/RUP for modeling views in Microsoft Visio, Excellent analytical skills.
• Experienced with various Business Systems Analysis SDLC, such as RUP, waterfall and agile.
• Expertise in Project Planning, Project Design, Gathering requirements, creating Functional Specifications, and Data Flow Diagrams.
• Adept at gathering requirements using a variety of techniques including interviews with Business Sponsors / Various Stakeholders, End users and Facilitating Joint Application Design (JAD) / Joint Application Requirements (JAR) sessions with developers and Business Units, Facilitating brain storming sessions.
• Gathered Requirements and worked with a variety of CASE tools including Rationale Suite tools (Rational Rose, Requisite Pro), MS Visio, MS Project (and other MS Office tools).
• Highly experience in conducting Cost Benefit Analysis, Feasibility and Strength Weakness Opportunity Threats (SWOT) Analysis for initial financial risk and assessment of the project.
• Adept at deriving Return on Investment (ROI) Figures, reducing development costs and providing traceability of projects.
• Experience in customer / client interaction, on a regular basis.
• Experienced in creating test plans and test cases for Manual Testing, Integration Testing, User Acceptance Testing and Involved in maintaining Traceability Matrix.
• Solid Documentation skills to ensure proper communication channels between Business sponsors and technical teams during the entire software development process.
• Excellent Communication and Organizational skills with ability to adapt to a new environment.
• Motivated Self starter with exceptional team building, leadership and interpersonal skills.

TECHNICAL SKILLS

• Rational Unified Process (RUP)
• UML
• MS Visio
• Rational Requisite Rational Clear Quest
• Quick TestPro (QTP)
• Quality Center
• Windows NT/2000/XP
• Oracle
• SQL
• HTML. Microsoft Office Suite - MS Word
• Excel
• PowerPoint
• Project
• Outlook.

PROFESSIONAL EXPERIENCE

Confidential, Parsippany, NJ

Business Analyst

Responsibilities:

• Interviewed the stakeholders, SME’s and other participants to gather requirements and translate it to Business Requirement and Technical specifications.
• Engaged in detailed project mission, data process flow diagrams, and managing timelines.
• Evaluated new Business Requirements and prepared the User Specifications Document and Functional Requirements Specifications.
• Facilitated white board sessions and helped with design walkthroughs with stakeholders for base lining architecture.
• Worked closely with Developers and User Representatives, participated in the product design process including specifications, end-user reviews and application walk-through
• Supported the assigned project manager with creating detailed project plans assisting in developing, scheduling and tracking project timelines.
• Prepared test cases, test plans, test strategies, traceability matrix for QA team.

Environment: MS Office 2010 (Word, PowerPoint, Excel, Visio, Project), Java, SQL 2008, UML.

Confidential, CA

Business Analyst

Responsibilities:

• Interacted with customer, internal team and end users to gather and understand business requirements.
• Worked with internal team to define and document business processes, and determine the solution.
• Interacted and assisted the Lead Business Analysts and Project Managers in developing project scope, gathering business requirements, documenting as-is and to-be processes.
• Documented the user requirements, Business requirements and functional specifications.
• Determine the purpose and scope of the project, use cases and deliverables to draft the project proposal document.
• Developed business process models, use case diagrams, activity diagrams, and state chart diagrams.
• Created PowerPoint presentations for conducting walkthroughs with stakeholders.
• Create business requirement model to understand and achieve need of end business users, establishing process work flows, diagrams and data mapping through MS Visio and MS Excel.
• Performed GAP and Risk Analysis of existing system and evaluated the benefits of new system.
• Conducted JAD sessions with stakeholders throughout SDLC to resolve open issues.
• Actively partnered with systems architects, technology developers and coordinated with QA testers to ensure all requirements are correctly translated into system design and functioning.
• Supported the operations team in preparation of test cases and UAT.
• Led the testing team in bug tracking, and regression testing once the fix was implemented.
• Created and maintained project schedule using MS project to track all deliverable target dates.

Environment: MS Office 2007 (Word, PowerPoint, Excel, Visio, Access, Project), Rational Requisite Pro, Rational Clear Case, Rational SODA Windows, UML, Object Oriented Analysis and Design.

Confidential, Jersey City, NJ

Business Analyst

Responsibilities:

• Gathered Business Requirements, analyzed data/workflows & performed GAP analysis.
• Met with client groups to determine User Requirements and Goals, thus converting User Requirements into Business.
• Facilitated collection of Functional Requirements from system users, and prepared Business and Technical Requirement Specification documents.
• Utilized RUP to configure and develop processes, standards, and procedures, and to perform System analysis.
• Documented approved change controls to add them into business design.
• Prepared Business Process Models that included modeling of all the activities of business from conceptual to procedural level.
• Developed Data Flow, Work Flow and Process Flow in MS Visio and analyzed them to create “AS IS” and “TO BE” scenarios.
• Worked as an Interface between users and different teams involved in the application development for the better understanding of the business and IT processes.
• Maintained Project Glossary for the entire project team.
• Followed the UML based methods using MS Visio to create Use Case, Activity and Sequence.
• Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.
• Worked with the Project Manager on various Project Management activities like Resource Planning, Resource Request, keeping track of Project Status, Deadlines, and Issues, Environment Request, and Compliance Issues.

Environment: Windows XP, RUP, UML, SQL 2008, Rational Tools, MS Office 2007 (MS Word, Excel, PowerPoint,Visio, Access).

Confidential, CA

Business Analyst

Responsibilities:

• As a business analyst assisted the Project Manager in defining the detailed scope, objectives of the project, and worked with the design team during the Conceptual design phase.
• Performed GAP analysis to identify the gap between the optimized allocation and integration of the resources and the current level of allocation.
• Interacted with client and SMEs to gather requirements and translate it to Business Requirement and Technical specifications.
• Involved in detailed project mission, data process flow diagrams, and timelines.
• Analyzed new Business Requirements and prepared the User Specifications and Functional Requirements Specifications.
• Conducted JAD sessions with system users; helped with design walkthroughs with stakeholders for base lining architecture.
• Constantly reviewed the design and look-and-feel of the website with the front end developer.
• Worked closely with project managers to assist them with project plans, budgeting, scope, feasibility analysis-schedule, and technical, economical and operational feasibility study.
• Conducted regular progress evaluation sessions and secured timely approval.
• Performed validation of tasks according to the deadlines.
• Ensured traceability of Business requirements to Test cases.
• Created guidelines for writing use cases and templates for documenting the process.
• Coordinated with UAT team and provided feedback to make changes.

Environment: HTML, Oracle 9i, Java, Rational Test Suite, MS-Project-2003, MS-Visio-2007, Rational Requisite Pro.

Confidential, CA

Business Analyst

Responsibilities:

• Interacted with clients to finalize the Business Requirements for the application.
• Closely interacted with software developers to understand application functionality, navigational flow and updated them about end-user sentiments.
• Performed Risk Analysis of the requirements to identify the key business risk areas for the project and prioritized the application development and testing.
• Facilitated weekly meetings with the review teams to continuously improve the QA process.
• Conducted walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
• Accumulated requirements from various end users through surveys, interviews, and JAD sessions.
• Responsible for meetings with users and stakeholders to identify problems, resolve issues and improve the process to ensure a stable and accurate solution.
• Applied Unified Modeling Language (UML) methodologies to design Use Case Diagrams and Activity Diagrams.
• Created use-case scenarios in MS Word to capture user experience taking into account the business rules and MS PowerPoint for better visualization of the application.
• Captured and analyzed requirements through interactions with stakeholders.
• Project implemented using the Rational Unified Process (RUP) Methodology to produce artifacts in the different phases of the Software Development Life Cycle (SDLC).
• Wrote functional and technical specifications and communicated it to development teams.
• Identified and resolved database issues by creating liaisons between development and database administrators.

Environment: Rational Rose, HTML, Oracle 9i, Visual Basic, Rational Test Suite, MS-Project- 2003, MS-Visio 2003.

Confidential

Business Systems Analyst

Responsibilities:

• Developed Functional Requirement Specifications and User Requirement Specification documents.
• Understand and articulate business requirements from users and then convert requirements into technical specifications.
• Created business process flow diagrams for various functional modules of the application in Visio.
• Worked simultaneously in the analysis of new functionality of the application and also managed change requests with the existing application in production.
• Managed Change Requests to business requirements through system development life cycle (SDLC)
• Conducted interviews and JAD sessions, worked with the SME’s in different countries, IT managers, software architects to identify the key changes, and acted as a primary liaison.
• Used Rational RequisitePro for overall Requirements Management and to build the Requirements Traceability Matrix.
• Key member of production support team to analyze and provide support user community.
• Created and executed test cases as needed to help the QA team, make them understand the requirements and facilitate the testing effort using Mercury Quality Centre.
• Facilitated and Participated in UAT and implementation of the product.

Environment: MS SQL 2000, Quality centre, XML, .net Framework, VB, Microsoft Share point.