SUMMARY:

• An innovative and creative senior professional, with a proven record of in taking products and projects from conception to deployment. Ability to drive brand growth through technical analysis and create easy to understand requirements with realistic implementable milestones and clear documentation.
• Experienced business development specialist recognized for building strong vendor, channel, and client relationships while leveraging excellent negotiating skills to achieve brand success. A respected team leader and mentor with extensive experience in the Telecommunications, Data Center, and Cloud industry. Adept Confidential identifying emerging trends, integrating Middleware into unique opportunities, and managing those groups that develop it.
• Perceptive translator of technical terminology, systems, and requirements for client business purposes Confidential all levels of expertise.
• Passionate project/solution development manager skilled in positively influencing the visibility, profitability, and performance of projects, products, and services through orchestration of competitive market intelligence and positioning.
• Successful track record of developing highly successful campaigns within budget, on schedule, and surpassing corporate goals.
• Excellence in creating and managing revenue streams.

TECHNICAL SKILLS:

Technology and Tools: Oracle DBA Cisco Digital Media Microsoft eCRM Siebel SAP ERP CRM Remote Access IP Cable/VoIP Installation Telecommunication MPLS LAN/WAN Engineering Public & Private CDN s Confidential Data Center Implementation/Migration Middleware Integration Organization Intranet/Internet Access Corporate VPN Multimedia Network Design/Implementation Remote Computing Mobility (Wireless) WinGOV Cloud Virtualization (SAAS - IAAS) Project Management (PMP/Agile Methodologies) Salesforce Social Media Analytic packages

PROFESSIONAL EXPERIENCE:

Confidential

Program Manager (Global)

Responsibilities:

• Responsible for all aspects of technical project and program management, manage high value and long term strategic project goals that involve new and/or technology enhancements that are highly complex, which require tight coordination and integration with multiple organizations and vendors/suppliers.
• Provide overall technical and analytical guidance to project and program teams that span multiple organizations and include outside suppliers/vendors.
• Currently lead large cross-functional teams to help manage programs within allotted timelines and within budget.
• Work with external vendors and internal stakeholders to champion programs/project(s) across the entire international organization.
• Develop detailed work plans, schedules, cost estimates, resource plans, and status reports.
• Lead program meetings and is responsible for program tracking, analysis, and reporting.
• Manage the integration of vendor tasks and tracks, review vendor deliverables, and provide technical feedback.
• Report project/program status bi-weekly to upper management that includes risk, solution feasibility, and deployment change.
• Provide technical and analytical guidance to project teams for Multiprotocol Label Switching (MPLS), Business Voice over IP (BVoIP), Broadband Aggregation, offload of applications to Cloud, and Network Monitoring.

Confidential

IT/Business Consultant

Responsibilities:

• Provide variable size businesses (private and civil government) consultative services in Information Technology facilitation and integration strategies, contract negotiation guidance, business analytics, and process engineering/re-engineering using industry methodologies and compliance best practices.
• Assists with the downsizing of redundant hardware and software via audits, planning, integration, and upgrades.
• Provides planning and implementation guidance for data center relocation and consolidation in accordance with Federal guidelines.
• Assists with Request for Proposal (RFP) submissions on data mining via WinGOV, and other proprietary and open tools sets.

Confidential

Senior Marketing/Project Manager

Responsibilities:

• Consulted with the Channel Marketing group during Confidential ’s Catalog Rationalization rollout project.
• Worked with key Channel Partners by providing assistance with their strategy and planning of the rationalized rollout message to Confidential ’s Channel Partners across the globe and followed up with Pre-Sales . initiatives included updating Saleforce.com, insuring that marketing and sales enablement communications was correctly written (consulted with legal partnership), and delivered in advance of implementation of the new product catalog and pricing lists.
• Prepared and updated Partner Product documentation, which included product launch kits, FAQs, and fact sheets for the staff and public, created and presented vendor channel decks and sales channel presentations.
• Informed and subsequently trained Partner Account Executives on new client initiatives, presented initiatives to company partners for further opportunity research.
• Developed and delivered a direct and in-direct communication plan for new Catalog Rationalization delivery program.

Confidential

IT/Business Consultant

Responsibilities:

• Provided select Public Housing properties along with other small industry partners and Government agencies consultative services on a broad range of business and technology issues ranging from Data Center consolidation to application Virtualization.
• Assisted with small business essentials, including Information Technology facilitation, contract negotiation guidance, and Confidential compliance work plan (templates, best practices, and subject matter knowledge in the area).
• Executed business solution implementation work plans (business processes, change management, new technical integration, and Product Management rollout) with management input and oversight for small to mid-scale ventures.
• Consistently delivered diverse IT and non-IT solutions under tight deadlines and often on short notice.
• Ability to combine and earmark Data Center Applications for virtualization (Cloud) offloads provided technical documentation to assist with software application moves.
• Assisted in the downsizing of redundant hardware and software (via audits and upgrades) along with data center moves and consolidations according to Federal guidelines.

Confidential

Senior Product Consultant

Responsibilities:

• Consulted for Confidential to resolve contracting issues with their current Content Delivery Network (CDN) vendor.
• Product Manager for CDN product line, while concurrently responsible for the Federal Cloud Product lines during initial staff recruitment.
• Tasked with assisting the implementation of Verizon’s Federal Infrastructure as a Service (IaaS) and Software as a Service (SaaS) until appropriate staff levels were in place.
• Oversight of daily management of pre and post sales and negotiations on all Confidential Businesses Confidential contracts.
• Staged state and federal CDN program for Confidential Business WITS3 and SLED development throughout pre-launch processes.
• Evaluate potential secondary CDN providers, provided business case, and head-to-head product comparisons to Confidential systems.
• Revised the CDN business case for vendor comparison to effectively reduce the sales cycle by modifying Confidential product lines into standard Statements of Work (SOW) for inclusion into Master Sales Agreement.
• Reduced scheduled contract Statements of Work (SOW) time from an average of nine to three weeks, by reengineering processes standardization of all product lines and vendor SOWs.
• Instrumental team member by increasing product profits from $34M to $63M, making Confidential Business, Confidential ’s number one reseller in 2011. Returned $3.1M in lost revenue through cost and process analysis and error rectification in vendor billing.

Confidential

Senior Marketing Product Manager/Strategic Business Manager/Principal Consultant

Responsibilities:

• Supervised product marketing and business development within the Confidential . Managed technical sales support, operational issues, custom client contracts and master agreements, and problem resolution on pre and post sales.
• Directed requirements for features, shortcomings, and tooling for Confidential &T CDN Product line.
• Conducted release testing for our CDN, Wireless to CDN, and Cloud products into internal and external Middleware Integration platforms.
• Sales and Technical Coordinator for Confidential and ATT Wireless for their CDN Application testing teams. Lead Development team member from the product side for new feature releases.
• Retooled the sales for the CDN overlays and established processes for problem resolutions.
• Coordinated sales engineering and user acceptance testing and support to facilitate continuation of seamless operations during an extensive Six Sigma process re-engineering effort.
• Negotiated custom contracts as part of a winning team obtaining deals worth $27M+ in new sales.
• Responsible for reviewing, engineering, and maintenance any custom engineering offers for managed VoIP, complex hosting, Managed IP Services, and additional custom IP services.
• Recognized expertise in negotiating multiple custom contracts and financial terms with large corporate clients.
• Designed custom and one-off network designs to ATT labs and review boards based on customer requirements, Data Center cage builds, benchmarked pre-sales support on complex models for Content Delivery Networks and Application Service Providers, and technology streamlining.
• Supervised of technical and sales communities, conducted technology assessments, and proposals for current and future client initiatives.
• Assisted with product management of feature updates and releases for ATT’s CDN in line with market trending.
• Served as a representative for industry technical forums and presented Confidential Streaming Media East, ISPcon, Broadband Year, and NAB. ed multiple distinctions including Chairman’s Leaders Council Sales (top 2%).