SUMMARY:

• 11+ years of ITexperience offering 1.5 years as a Project Manager and 3 years of experience as a Business Analyst, has driven and successfully implemented various projects for the Amex client.
• As an End to End Business Analyst responsible for the Engagement of all the teams needed to implement, Documentation and coordinating the project successfully.
• Strong experience in various phases of SDLCanalysis, design, development, testing and implementation of various applications in Mainframe environment.
• Good Knowledge in SDLC and Agile methodology and using the Rally and SDLC tool for the project management
• Strong communication and negotiation skills
• Strong analytical and problem solving skills
• Good experience working with Operating systems (Windows, AS/400, Unix, HP), Programming languages (.Net, C, C++, C#, PL/SQL, Java) and Mainframe (JCL, COBOL, Assembler, DB2, CICS, IMS and Quikjobs programs)

PROFESSIONAL EXPERIENCE:

Confidential, Phoenix, AZ

Business System Analyst, IT Service Management (Reporting)

Responsibilities:

• Requirement gathering, analysis and development of Service Now reports in the application
• Document Test Plan and test conditions for the project
• Coordinating and Participating in the User Acceptance testing and Post Production Validation
• Prepare documentation and set up processes to guide business users
• As a Project Manager handling multiple projects and as also as an active member of the Early Engagement team, responsible for the handling initial project requests, prioritize, categorize and help in assigning them to a suitable dedicated team.
• Executed and maintained project management processes and disciplines in the areas of: project schedule and quality management; communications management; resource management; cost management; risk / issue management; change management.
• Mentored staff in methodology and consulting excellence and encouraged best practice in project management and project planning.
• Managed budget for the project effort.
• Managed project development, implementation and risk via the use of SDLC 2.0
• Executed and maintained project management processes and disciplines in the areas of: quality management; communications management; risk / issue management; change management.
• Automation of the leadership PowerPoint presentations in the SLM dashboard
• As an End to End Business Systems Supported in the Engagement of all the required teams, Scheduling Meeting, coordinating with Business, External Vendors and all the impacted tech teams, risk identification, Mitigation and Tracking during all phases of project execution. Documenting the detailed minutes of meetings along with the action items and sharing with all the teams.
• With minimal guidance from the E2E PM, managed the large number of change requests coming in the later stages of the project by strong negotiation and coordinating to bring the business team and the other teams to align on the documented requirements with minimal CRs and helped to manage the allocated budget and project Timelines

Confidential, Phoenix, Arizona

Business Analyst

Responsibilities:

• Managed project development, executed and maintained project management processes and disciplines in the areas of: quality management; communications management; risk / issue management; change management.
• Coding in .net - responsible for Design, Co-ordination, Coding, unit-testing and execution of the UAT and support

Confidential

Senior Software Engineer

Responsibilities:

• The project involved the conversion the Lifecomm system from Mainframe to Ingenium Platform, by developing conversion programs to format the Lifecomm data and transfer them to AS400 and subsequently to Ingenium Database.
• I was involved in the collection of statistics from the Lifecomm Data, in order to design the conversion process for this market.
• I was responsible for developing conversion programs to format the Mainframe Lifecomm data to Ingenium data, which was used to convert all the existing production data to be implemented in Ingenium DataBase.
• I was involved in UAT and to run the Conversion cycle according to the instruction provided by the users.

Environment: - Mainframe, AS400 and UNIX Software - Mainframe COBOL, Mainframe DB2, Mainframe Assembler and JCL quikjobs

Confidential

Software Engineer

Responsibilities:

• The project involves the software maintenance and development based on the Problems reported/new user request for the various subsystems of the AIA Life insurance, for various markets like Malaysia, Singapore, Hong Kong etc.
• I wasinvolved in the analysis, design, coding, testing for change requests in Lifecomm programs.
• The project involves the conversion the Lifecomm system from Mainframe to Ingenium Platform, by developing conversion programs to format the Lifecomm data and transfer them to AS400 and subsequently to Ingenium Database.
• I was responsible for developing programs for system conversion of the client information from Mainframe toIngenium platform.
• I was also responsible for executing the system testing for the client conversion process across the Mainframe, UNIX and the AS400 environment to target Ingenium system.

Environment: - Mainframe, AS400 Software - Mainframe COBOL, Mainframe DB2, Mainframe Assembler, Mainframe CICS and Mainframe IMS

Confidential

Programmer analyst

Responsibilities:

• The project team was involved in testing the Health information software versions, before implementation. Sometimes Updated versions of the existing health products, need to be tested and validated before release.
• I was responsible for testing the various health information products developed by the 3M client for various platforms like Windows, Mainframe and AS400 for the 3M Health Information System, by executing the testcases which are created by us or sometimes provided by the clients themselves and reporting the results from the testing on a daily bases.

Environment: - Mainframe, AS400, Windows, UNIX, HP

Confidential

Product lead, Team member

Responsibilities:

• Provided Mainframe application to the entire team
• Provided testing related to the fresher joining the company

Confidential

Consulting Software Engineer

Responsibilities:

• The project involves the software maintenance and development based on the problems reported/new user request for the various subsystems of the AMEX Credit card Processing for various markets like Japan, Asian pacific regions etc.
• I was responsible for Analysis, Design, Co-ordination, Coding,unit-testing and execution of the UAT and support.

Technology:Mainframe COBOL, DB2, CICS and IMS

Confidential

Consulting Software Engineer

Responsibilities:

• The project involves the software maintenance and development based on the Problems reported/new user request for the various subsystems of the AMEX Credit card Processing for various markets like Japan, Asian pacific regions etc.
• I was responsible for development, testing and UAT Support.

Technology:Mainframe, COBOL, DB2, CICS, IMS and AS400