Business Analyst Resume
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Owings Mills, MD
SUMMARY:
- Professional with over 25 years experience in Business Analysis, Underwriting, and Product Management; with experience in both Personal and Commercial Lines Business. Excellent interpersonal skills with experience collaborating with all levels of the organization. Strengths include problem - solving skills and adapting to change. Experienced
- Project Management
- Staff Management and Development
- Requirement Elicitation
- Underwriting and Business Selection
- Multiple and Diverse Projects
- Program Evaluation and Testing
- Use Case Development
- Presentations
PROFESSIONAL EXPERIENCE:
Confidential, Owings Mills, MD
Business Analyst
Responsibilities:
- Managed project life cycle to achieve timely delivery of strategic initiatives for multiple and diverse projects.
- Thorough and meticulous in collaboration with IT to troubleshoot and resolve issues. Developed test plans based on requirements. Experience in diverse projects:
- Pricing Modeling projects for New Business and Renewal Repricing
- Third Party Automation projects for vendors such as ISO, BVS, PFRS, and NCCI
- Compliance related enhancements
Confidential, Baltimore, MD
Lead Business Rules Analyst - Business Rules Solutions
Responsibilities:
- Managed Vendor Relationships and handled contractual issues with our third party vendors including Choicepoint, Dunn and Bradstreet, and ISO.
- Collaborated with Business, IT, and other BTI resources in several key projects: Package Rewrite Project, BVS Express Implementation and development of the ISO Location Webservice.
Confidential, Baltimore, MD
Product Manager - Automobile Product
Responsibilities:
- Developed new rating system for Independent Agent Channel, wrote business requirements document and collaborated with all levels of the organization to implement project.
- Collaborated with other Product Managers, Underwriting, and Regional Marketing to develop and enhance underwriting and tiering guidelines for our 12 Independent Agent states
- Converted existing hard coded rules into table format to improve effectiveness and reduce future maintenance. Changes that once took 9 months to make could be made in less than a week.
Confidential
Manager/Director
Responsibilities:
- Managed workflow operation within the underwriting team and with the sales and service teams to achieve increased efficiency.
- Successfully drove and increase in department scope while still meeting existing budgetary limitation.
- Collaborated with other Product Managers, Underwriting, and Regional Marketing to develop and enhance underwriting and tiering guidelines for our 12 Independent Agent states.
- Successfully managed various re-underwriting projects.
Confidential, Baltimore, MD
Director - Underwriting Rule Development
Responsibilities:
- Tested the impact and effectiveness of the rules during the development phase and while in production to enhance efficiency.
- Developed and communicated implementation strategies.