SUMMARY:

• Highly accomplished executive level technology strategist, driving leading organizations to achieve ambitious objectives, by aligning IT roadmaps to advance overall business strategy. Exceptional expertise in turnaround environment, poised for strategic, all - encompassing role in an organization needing change or new direction. Excellent analytic skills matched by exemplary records for streamlining processes, and creating innovative IT solutions. Team builder with proven leadership skills and more than 20 years of significant International experience with various Fortune 500 companies, focused on building programs that effectively engage the target audience. Dynamic result oriented with strong track record in key technology areas including agile IT Architecture, Risk Management, Data-Security, Call-centers, Social-Media, eMarketing, eCommerce, eDiscovery, Disaster Recovery, Data Center management, Outsourcing, Cloud Services, Mobility, Vendor Management, People Management, Mentoring and developing leading teams to deliver world class business services with high emphasis on the ALM, ITSM, OFSAA, performance metrics and KPIs.
• Innovation, Strategy & Execution Budgeting, Shareholders ROI IT Governance Framework & ALM
• Advancing New Technologies Engaging Stakeholders Outsourcing, Cloud, Mobility & ITSM
• Compliance SOX, Confidential, SAS70 Building effective relationships Performance Metrics and KPIs

TECHNICAL SKILLS:

Technology and Tools: Oracle & SAP ERP, IBM, Microsoft, MOSS, .NET, SalesForce, LAMP, J2EE, HTML, Open Source, CISCO, VoIP, UC, ECM, CRM/BI, OFSAA, HRMIS, EAI, Apple Platforms, Adobe and Web-Portal, Murex, Summit, Fundtech, etc.

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Executive - CIO Advisory Practice

Responsibilities:

• Responsible for leading 250 technologists and directing critical client technology and strategic initiatives.
• Serve as key member of senior management team responsible for establishing IT Strategy/Governance, identifying technology trends and evolving social-media that may affect the business and brand.
• Collaborate with and support the sales team to provide recommendations on industry best practices, systems and applications architecture; collaborate with customers to identify opportunities and risks for services and innovation.
• Manage customer engagement, ensure scope of projects and various deliverables are fully understood, and communicate the risk aspects of the deliverables.
• Report on status of projects milestones and manage financial stream of projects costs. Alert management to critical issues and suggest mitigation strategies.
• Collaborate with operations and project team to track non-technology dependencies to the project plan, and define roles and responsibilities to the allocated budget and resources.
• Coordinate, schedule, and assign project tasks, build teams, and maintain relationships with functional areas outside of IT; provide transparency into deliverables, performance metrics, issues, risks and future milestones.
• Educate senior executives on new technology capabilities, benefits, including Social-Media, security threats, Cloud Computing, Compliance, OFSAA and its impact on revenues, services and Brand protection.

Confidential, New York, NY

VP / Chief Information Officer

Responsibilities:

• Led a 150-member team in restructuring and re-engineering core insurance systems; designed and implemented Oracle EBS “Enterprise Business Suite” of core financial applications.
• Collaborated with executive management to establish business strategy and roadmap; developed a comprehensive IT Strategy clearly aligned with the company’s business strategy.
• Developed a roadmap and provide a strategic vision to align the IT organization around key business initiatives as the company continues to grow organically and through acquisition while standardizing all business applications.
• Effectively managed IT budget of $170 million, focusing on cost reduction, TCO and shareholders ROI.
• Managed the ongoing relationship with outsourcing vendors “onshore/offshore”, negotiate all contracts, rates, monitor their performance and hold them accountable to key deliverables based on the negotiated SLAs.
• Developed and implemented a Disaster Recovery plan and infrastructure to sustain human or natural disasters.
• Worked closely with internal/external Actuaries and Underwriters to redesign multiple proprietary systems utilizing newer technologies and real-time data to mitigate risk, improve forecasting capabilities, CAT Modeling, IBNR, GEO-Coding and Triangles/Ladders.
• Implemented on-line/real-time Web-Portals for customers, brokers, and MGAs, with Executive Dash Boards; providing a 3600 view of customer account/line of business with robust drill down capabilities.
• Deployed Internet/Extranet and automated workflow between underwriters, USRs, brokers, MGAs, and customers for quotes, submissions and billing.
• Created ECM (Enterprise Content Management) solution to manage records through centralized Document Management System with eDiscovery capabilities; and eliminating paper workflow by 80%.
• Virtualized the servers' environment resulting in lower cost with greater performance and reliability.
• Consolidated 10 data-centers into two, achieving $25 Million in annual savings in operating cost.

Confidential, White Plains, NY

Director and Deputy CIO, IT Infrastructure & Applications Development

Responsibilities:

• Controlled large Capital/Expense IT budget for applications development, purchasing and maintaining IT infrastructure and facilities; managed all IT resources and consultants.
• Developed on-line, real-time web-application for customers to monitor network performance / configuration, utilization, activities, contracts, billing, etc.; maintained customer interfaces through portal.
• Managed the data centers infrastructure globally and supported services for all co-locations, hosted and managed services environment, and all associated POPS and NOCs.
• Directed global systems infrastructure, supporting all ERP, web portals, databases, and proprietary applications.
• Ensured all data center facilities provided uninterrupted support for networks and systems 24X7; coordinated third party contractors regarding HVAC, Electricity, Cabling, UPS, Generators, etc.

Confidential, New York, NY

Chief Information Officer

Responsibilities:

• Mentored and Managed staff of 95 for restructuring corporate IT ($80M budget); modernized financial, HR, licensing, and administrative applications to support the growths in licensing, studios, toys manufacturing and publishing.
• Collaborated with senior executives to architect and present multi-phased IT roadmaps based on the business strategy with the associated investment and cost. Gained the Board of Directors approval on all IT projects.
• Managed IT development, infrastructure, operations, and outsourcing providing support for several global business units including Licensing, Finance, Publishing, Manufacturing, and Marvel Studios.
• Leveraged the capabilities of technology channels for eMarketing campaigns and brand monitoring.
• Upgraded Oracle financial system from 7i to 9i supporting AP/AR, GL & Fixed Assets and implemented additional modules for Oracle EBS (Enterprise Business Suite): OM, BOM, WIP, SCM, MRP, CRM and HRMS.
• Partnered with Oracle and other vendors on providing low cost solutions by utilizing their technology and software.
• Upgraded Apple-MAC Platform to support Animation Studio, Graphic designers, Artists and Comic books publishing.
• Redesigned a secured internet base DAM “Digital Asset Mgmt.” system for licensees and Marvel Intellectual Property.
• Developed Marvel’s Digital-Media systems for eBooks “Comic Magazines”, and customers subscriptions.
• Extended reporting capabilities through the introduction of large-scale data-warehouse, allowing secure access to information directly from existing desktop without programmer’s support.
• Recruited and mentored staff of highly talented IT professional to deliver the target platform as envisioned.

Confidential, Bridgewater, NJ

Vice President, Information Technology Group

Responsibilities:

• Managed IT staff of 155 supporting IT development, infrastructure, networks, and operations for seven major warehouses with over 30-million SKUs/ISBNs and user base of 6,900 employees and budget of $164 Million.
• Directed outsourcing vendors (CSC, IBM, TCS, etc.) and resources (total outsourcing budget of $30 Million annually).
• Monitored and controlled system performance and SLAs related to each vendor, utilizing advanced monitoring tools to maintain system availability and fulfilled stringent SLAs.
• Redesigned and developed a major eCommerce Internet ordering system for books, audio, games and videos, supporting high-traffic transactions for major online retailers (AMAZON, Wal-Mart, Overstock, B&N, Best Buy, etc.).
• Deployed and modernized Financial Systems with JD Edwards Financial Management; implemented sales automation utilizing SalesForce software; reduced monthly accounting close from two weeks to three days.
• Implemented infrastructure projects including: RF & RFID, VoIP, SOX compliance, BlackBerry, and MS Active Directories, upgraded MVS to ZoS, upgraded AS/400 to iSeries with high availability clustering.
• Re-negotiated all IT vendor contracts and SLAs, and reduce cost by 15% across the board.

Confidential, New York City, NY

Vice President - OCIO

Responsibilities:

• Managed 198 staff members supporting Global IT for development, infrastructure and operations, and providing support for 30 Financial Institutions in the Americas, with a user base of 10000 employees and a budget of $175M.
• Headed the IT conversion project for US operations during the merger of Confidential, Ltd. and Confidential .
• Managed and supported IT Global mission-critical Trading Applications, Core Banking, Brokerage, Credit Cards and electronic payment systems with activities over $250 Billion daily; and supporting over 450 traders utilizing major trading system (Wall-Street, SUMMIT, Reuters, Murex, Dealing-2000, FX-ALL, etc.).