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Senior Business Analyst/project Coordinator Resume

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CA

PROFESSIONAL SUMMARY:

  • I have 8.5 years of experience as a Business Systems Analyst in Manufacturing(1.4Years), Investment Banking(3Years), Pharmaceuticals(1Year), Insurance(1Year), Mortgage(1Year) and Financial services.
  • SDLC; Agile; Change Management; Document Management; Content Management; Vendor Management; Contract Management; Strategic Planning
  • BRDs, FRS, DLRs, Use Case Documents, RTM, Use Case/ DF/ Sequence /State / Component/ Context/ ER/ Activity/ Swim Lane Diagrams
  • JAD; UML; RUP; User ; Usage Models (Prototypes/ Story Boards/ User Interface/ User Profiles/ User Stories/ Use Case)
  • Gap Analysis, Impact Analysis; BPMN; Business Rules; Business Process Reengineering/ Reverse Engineering; Process Maps; Identify Scope, Risk; Data warehouse systems.
  • Project planning/ scheduling/ Specification/ Monitoring; Vendor/ Contract Management; Time/Cost Estimations; Risk Analysis; Risk Management; Portfolio Management; Liability; Team Building/ Management; Conflict Management; SOW; WBS
  • Vision Documents; Task Management/ Planning/ Prioritizing
  • MS Project; PMI Standards

TECHNICAL SKILLS:

Technical Skills/Tools: MS DOS, Windows, UNIX, LINUX; IBM Rational Suite (Rational Rose, Requisite Pro, Rational Clear Case, Clear Quest), MS Visio; C, C++, Java, .Net, SQL, PL/SQL; MS Office (Excel, Word, Access, Power Point); Mercury ITG Center 7.0, MS SQL Server 2000/2005, Oracle 9i/10g/11g; BO, OLAP, BI, Teradata; HTML, DHTML, XML, VBScript, and Java Script; Oracle Apps, Oracle Apps (PA, AR, AP, FA, GL, HR), Oracle EBS R12, Oracle DRM 9.3.2, SAP ECC 4.7 - 6.0, SAP CRM 4.0-6.0; Portal (MOSS 2007, Websphere Portal); Web Methods; Win Runner, Quick Test Pro, Test Director, Load Runner 5.0, HP Quality Center.

PROFESSIONAL EXPERIENCE:

Confidential, CA

Senior Business Analyst/Project Coordinator

Responsibilities:

  • Worked with cross platform teams (Oracle Apps, SAP ECC, CRM)
  • Gathered Business Requirements for Integration of SAP CRM to Oracle; Integration of EDI to Oracle Apps; Master Data Management; Order management; Price Management; Vendor Invoices; Project Accounting
  • Documented issues/errors in the EDI process (B2B transactions) for existing ECC system.
  • Developed FRS Documents for migration of existing interface mapping (SAP CRM to ECC) process from SAP CRM to Oracle through SAP XI; Implementing Oracle Applications End User Layer, creating views, configuring Business Areas, setting up security rules for users using security features of Oracle Applications.
  • Prepared DLRs for developing Oracle Reports (OOM: Order, Price, Quote, Invoice, Logistics; AP: Payment Register, Invoice Review, Payment format check) based on existing SAP Reports.
  • Developed Project Status Metrics for weekly evaluation of Project Status and analyzed the impact of the open issues and change request on the project plan; Prepared RFPs.
  • Identified and documented Issues, Risks and Gaps and their descriptions and impact, and provided recommendations and alternatives.
  • Performed User Acceptance Testing (UAT).

Environment: ECC 6.0, Net weaver 2004s, XI/PI, CRM 6.0, Oracle Apps (PA, AR, AP, FA, GL, HR), Oracle EBS R12, Oracle DRM 9.3.2, Oracle 11g, MS Office Suite(Excel, Word, Access), MS Project, MS Visio, RUP, UML, HP Quality Center

Confidential, OR/CA

Senior Business Analyst/Reporting Analyst

Responsibilities:

  • Conducted JAD sessions with the team and users to clarify and share client requirements, business needs and project objectives; gathered/maintained required documentation.
  • Developed and maintained Business Process Requirements (BPR), Software system requirements (SSR), Use Case Documents, Functional Specification Documents and Test Case Documents, Usage Models (Prototypes), Process Maps for Forecasting application using SAP BI/IP; Transfer Business Process (Import/ Export) using Casewise AutoModeler.
  • Performed GAP analysis of business rules, business and system process flows and requirements.
  • Documented and presented the Cost conversion and Cost mapping requirements from source system Khalix to ICE data warehouse; involved in data modeling of various Info Providers.
  • Involved in Data Mapping, Data Validation, Data Entry and Data Analysis.
  • Prepared Mockups for user input screens and SAP BI reports; DLR’s for all the forecasting reports (Cost Calculating reports, Inventory Reports, Reserves Reports, etc).
  • Coordinated work plans using MS Project; helped project manager in maintaining the Gantt Charts and development of Business Cases and Budgets with cost/benefit dimensions of the project; evaluating Portfolio Management tools (Mercury ITG) and strategies; defined strategic plan for Forecast Modeling techniques
  • Conducted hand off sessions and Knowledge Transfer sessions with System Analysts and Developers.
  • Created and maintained Traceability matrix (Requirements Vs Use Cases Vs Test Cases)
  • Created, Reviewed and Executed test cases/ test scripts for User Acceptance Testing (UAT).

Environment: ECC 6.0, Net weaver 2004s, BI (7.0)/IP, Windows 2000/NT/XP, Rational Portfolio Management (RPM), MS Office Suite (Excel, Word, Access), Casewise Corporate Modeler Suite V10, MS Project, Mercury ITG Center 7.0, MS Visio, RUP, UML, HP Quality Center

Confidential, CA

Senior Business Analyst/Requirement Analyst

Responsibilities:

  • Conducted JAD session for BPR; gathered user and business requirements (B2C/ B2B) web application.
  • Conducted Strategic Planning using SWOT Analysis; Wrote Business Logic Statements to communicate with Business using InRule Business Rules Engine, import/ export business process. Worked on Business Rules Management, integrating SOA with .Net and BizTalk Server and Process Maps.
  • Planned and defined system requirements to Use Case, Use Case Scenario and Use Case Narrative using the UML methodologies; underwriting Mortgage plans.
  • Created Use Case Diagrams, Data Flow Diagrams, Activity Diagrams, ER Diagrams, swim lane and Sequence Diagrams in MS Visio and prototypes.
  • Helped prepare Logical Data Models, Conceptual Data models that contains set of diagrams and supporting documents containing the essential business elements, detailed definitions and descriptions of the relationships between the data elements to analyze, documented requirements around log based reporting and document business data requirements for data modeling; Developed Mockups for crystal reports.
  • Responsible for supervising work activities (Development, Testing) to ensure that they are well-performed, coordinated among team members and consistent with the approved work plan.
  • Scheduled meetings with developers, system analyst and testers to collaborate resource allocation and project completion using MS Project.
  • Involved in Change Management for hiring and performance management of staff, being the liaison between business strategic plans and developing technology solutions to meet the business goals; worked extensively on Content Management and Document Management.
  • Played a supporting role for the Project Manager in Risk Analysis, Time Estimation and Cost Estimation.
  • Worked with QA team in identifying test cases/test data/ test scripts (EDI, Security Profiles, UI) and lead the business team for UAT.
  • Assigned problems to appropriate software development team for fixes; Tracked problems from start to correction and test; Authored progress/ completion reports which were then submitted to project management on a weekly basis.

Environment: ASP.Net 2.0/.netCART (ASP.Net Shopping Cart), InRule 3.2, VB, IIS, Crystal Reports, MOSS2007, SQL Server 2005, XML, HTML, DHTML, MS Expressions Blend 2.0, MS Office 2007 ( Excel, Access, Power point ), Oracle 10g, Windows Server 2003, Rational Rose, Rational RequisitePro, RUP, UML, MS Project, MS Visio, HP Quality Center, UAT/CAT.

Confidential, LA

Business Systems Analyst

Responsibilities:

  • Gathered requirements, interacting with users and created requirement specification artifact around B2B specification module
  • Analyzed and developed a vision document that defined the primary goals and objectives of the project
  • Implemented an integrated RUP solution with complete line of traceability for all the artifacts of web development projects.
  • Worked closely with ecommerce Reporting solutions team to prepare documentation/ presentation for gap analysis; defined requirements for database as part of data modeling.
  • Involved in the creation and maintenance of the Workflow plans and artifacts.
  • Prepared Business Process Models using BPMN that includes modeling of all the activities of the business from the conceptual to procedural level.
  • Created Business Object, ER Diagrams, DFD Models and Use-Case Models using Borland Caliber to depict Actors and Use-Cases in various Business Processes.
  • Designed BI dashboards and generated scorecards, mockups/ ad hoc reports (slice/dice), graphs/charts and created presentations for senior management. Worked with the BI developers in designing reports using Crystal Reports; Involved in Data Conversions using Stored Procedures.
  • Worked with Project Manager in identifying project artifacts; developing Project Plan and assisted in Scalability, Interoperability and Portability Analysis.
  • Designed Quality Assurance standard and processes to all levels of project team.
  • Documented the defects and their trailing history in the CaliberRM and helped developers identify the modules and code sections to be fixed by executing the related scenarios with different combinations of data; UAT

Environment: Business Objects XI R2, Java SDK, JMS 1.1, IBM Websphere Commerce 6.0, IBM Websphere Portal, Windows, Oracle9i, SQL, XML, MS Office tools (Excel, Access, and Power Point), Excel OLAP, Borland CaliberRM, RUP, Rational Clear Quest, IBM Rational Requisite Pro, HP Quality Center, Unit Testing/Client Acceptance testing and UML

Confidential, NJ

Business Systems Analyst

Responsibilities:

  • Business Analysis and Requirements Gathering through JAD sessions with Stakeholders around integration of Taxware software for calculation of taxes on SAP, data migration from legacy system to SAP, etc; Prepared Vision Document; BRD; RFPs
  • Research Sources and identify necessary Business Components for Analysis.
  • Identify source systems, connectivity, tables, and fields, ensure data suitability for mapping.
  • Designed data flow models, and performed functional decomposition analysis on various business processes; Import/ Export business process using BPEL.
  • Developed Mockups, Use Case, Business Process and FRS documents for ABAP Reports (Open Purchase Order, Accounting Documents, Inventory List Reports, Ontime Delivery Reports); Data Conversions (Vendor Master, Customer Master, Material Master, GL Accounts, Cost Centers, Purchase Orders, Sales Orders); EDI and IDOC Configuration.
  • Involved in all phases of Project life cycle development, from analysis to production and implementation, with emphasis on identifying the source and source data validation, developing particular logic and transformation as per the requirement and creating mappings and data loading into different targets.
  • Used the guidelines of the Rational Unified Process (RUP) to strategize the Implementation of Rational Unified Process effort in different iterations and phases of the project.
  • Analyzed and refined traceability matrix between requirements and design documents towards regulatory compliance.
  • Supported project manager with creating detailed SOW; project plans; assisted in developing, scheduling and tracking project timelines.
  • Worked with the UAT team to validate that the developed application will meet the business requirements’ prepared, reviewed and executed Test Cases

Environment: SAP ECC 5.0, ABAP, SD, MM, FI, BW, PM, WM, HR, Taxware, Gentran, MS Access, MS Word, Power Point, Oracle 9i/8i, Teradata, UNIX, Toad, SQL, Excel, RUP, Rational Analyst Studio and Windows NT, Agile, UML, UAT/CAT

Confidential, Hartford, CT

Business Analyst/Requirements Analyst

Responsibilities:

  • Prepared use case models based on Business Requirement documentation gathered through interaction with customers around customer interaction view (For Quotes, payment methods/options, and billing), Phone line requests, Phone line bill payments, etc.
  • Performed Business Process Reengineering; BPM; Gap Analysis and Impact Analysis
  • Involved in creating and enhancing requirements, analysis and design using Rational Tools
  • Assisted the project manager in preparing the project schedules, milestone tracking and resource allocation using MS Project 2000
  • Performed business process mapping for new requirements.
  • Creating user requirements document for companywide reports
  • Created a change management process involving defect tracking and version control.
  • Participated in various meetings and discussed Enhancement and Modification Request issues.
  • Assisted in the development, design and implementation of new relational or multi-dimensional databases, including the analysis of user needs.
  • Responsibilities also included analyzing, testing and rating the user interface and constantly redesigning the system to increase its user friendliness for the clients
  • Involved in project planning, coordination and implementation of QA methodology.
  • A major responsibility included interacting with the users and business relationship managers and implementing changes on the database in order to ensure UAT approval.

Environment: Java, J2EE, Web Methods 6.5, XML, HTML, UAT, UML, Rational Suite, MS Excel, MS Access, MS Word, MS Power Point, Windows 2000, UNIX, MS- Outlook

Confidential, Hartford, CT

Business Systems Analyst

Responsibilities:

  • Actively involved in all phases of software development life cycle in Scrum management process
  • Analyzed and collected business requirements, identified system interfaces and created the requirements specification document/product backlog around enhancing features like phone bank, auto payments, etc; worked with cross functional teams (CRM, HRMS, PPM, PLM)
  • Performed Requirement Analysis to Develop Use Cases, Activity, swim lane and Sequence Diagrams.
  • Involved in all the phases of Scrum artifacts, which are; Product backlog, product backlog burn down, sprint planning, sprint review, sprint retrospective etc.
  • Very effective in all the everyday standup meetings giving valuable feedback for each activities of the sprint; Incorporated the best practice of Management processes as advocated by SCRUM
  • Extensively interacted with both user group and development team in coming up with structured charts, Class and sequence diagrams.
  • Managed and tracked change control process of requirements and design changes, documented the changes, issues and their impact on the system design and delivery.
  • Provided documentation such as requirements management plans, functional requirements, test plans and test cases.
  • Designed Functional Specifications Documents for Customer Query management, Account Management, Customer Identification, Customer Service Requirements for CRM Module; Vendor Management, Payroll Management, Management for HR Module (E-Recruiting, PY, LSO), EDI for Payment Orders(PEXR2001), planning scheduling and resource allocation (PPM).
  • Worked on the Impact Analysis, identified the gaps between tools
  • Performed Feasibility Analysis and Risk Analysis on vendor/third party tools.
  • Designed and analyzed Business Process Model, Use Case model and test procedures based on Product backlog.
  • Worked with Development Team in Data Conversions, Data Cleansing and Data Migration from Legacy system to SAP Systems.
  • RTM; Sessions; Presentations; User Guides; work flows; process maps.
  • Acted as User Acceptance Testing (UAT) coordinator and monitored business testing and interacted with the development team regarding defect status and fixes on daily basis.

Environment: Enterprise Architect 6.5, Oracle Apps (EBS 11i (CRM, HRMS, PPM), Oracle 9i, MS Project, MS office suite ( Excel, Access, PowerPoint ), SAP ECC 4.7, HR, CRM 4.0, Harbinger, Java, J2EE, JSP, HTML, JavaScript, Agile methodology ( SCRUM ), UNIX, Rational Rose, UML, UAT

Confidential, Seattle, WA

Business Systems Analyst

Responsibilities:

  • Accumulated system requirements from various departments like accounting, Human Resource.
  • Created Business Requirement Specifications using Rational Requisite Pro.
  • Analyzed data to generate information about clients and their attributes like institution, site, and buildings. This data was structured and were pushed into tables.
  • Assessed scope and impact of business needs throughout analysis and completion of all enhancement specifications using detailed knowledge of application features and functions.
  • Responsible for meetings with users and stakeholders to identify problems, resolve issues and to improve the process to ensure a stable and accurate solution.
  • Demand deposit accounts setup automatically to adjusted with interest rates when rate changes occur in money market accounts like mortgage accounts, bond accounts
  • Understood Fund Accounting, Asset Management, Mutual Funds
  • Implemented Unified Modeling Language (UML) methodologies to design Context Diagram, Use Case Diagrams, Data Flow Diagrams, Activity Diagrams and Sequence Diagram
  • Designed the look-n-feel or non-functional requirements of the application through Mock-up forms for better illustration of the application to construction managers and field representatives who were based remotely.
  • Created exceptions report which were then submitted to project lead and stakeholders on a regular basis.
  • Updated and modified progress and resources allocation in the project for the team.
  • Used power point presentations for conducting walkthroughs with the end users and stakeholders to gather the modification requests from the user to upgrade or change the business specifications for the product.
  • Suggested measures and recommendations to improve the current application performance.

Environment: LINUX, HTML, Rational Rose, MS Visio, RUP, UML, MS Project, MYSQL, Apache, MS Office tools.

Confidential

VB Developer

Responsibilities:

  • Designed the Database, created tables
  • Created Stored Procedures, Views
  • Developed various Forms using Visual Basic
  • Designed and Developed Forms with various controls to in corporate the User Interface in Visual Basic
  • Involved in retrieving data using ADO with Visual Basic COM Classes and presenting it to the UI
  • Used ADO for accessing the database stored procedures and user defined functions
  • Generated the reports based on the user requirements and formats

Environment: Visual Basic 6.0, C++, SQL Server 7.0, Crystal reports 7.0 & COM

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