SUMMARY:

• I am a Business Analyst and Recognized as P&C Domain Consultant for Commercial and Personal lines, underwriting and business rule automation (Blaze rule), Siebel underwriting, Agency Port, Billing and collection and Services. Results - oriented business analyst with more than 11 years of experience in Insurance and IT management experience spanning business consulting, testing and software services in financial services domain.
• P&C Domain Consultant and Senior Business Analyst experience Commercial and Personal lines.
• P&C expertise includes Small commercial and middle market Underwriting, Policy Admin (complete policy life cycle), Services, Forms management, Quote Proposal, Billing and Collection.
• End-to-end business analysis activities in business & product rule harvesting and recognized as a SME in underwriting rules requirement management and UW automation. He has worked in Industry leading software application as Exceed, New Business Vision (NBV), Commercial Underwriting Environment (CUE )
• He worked in all phases of business analysis activities for Underwriting Business and Product rules (Blaze Automation), Underwriting content and Practices, Third Party service and in house services functional and NFR requirements elicitation, Commercial Line Automation Forms management and Quote Proposal for middle market segment as Package, Property, IM, GL, Auto, WC and Umbrella
• Involved and responsible in Project management activities (change management, estimation)
• Comprehensive experiences in interacting with end-users, analysis of business requirements, prepare functional specifications, Mapping Spec, UI Specification, Wireframe
• Trainer for Business Analyst workshop and leveraging best business analysis practices (BABOK) to business analysts and aspiring business analyst

TECHNICAL SKILLS:

Technology and Tools: Mainframe, SIEBEL, FICO BLAZE, SOAP UI, XML SPY

PROFESSIONAL EXPERIENCE:

Confidential

Senior Business Analyst

Responsibilities:

• Working with the business SME’s and Client BA’s to assess current capabilities and identify high-level customer requirements.
• Working with the project manager, Tech Lead, QA, and Development team to define metrics and performance goals for the application.
• Analyze and design new business processes. Creating business artifacts like BPD, FSD, UI Spec’s,
• Identify and define detailed product requirements.
• Set up and maintain the Requirements Traceability Matrix. Assisting development team in translating requirements and generating test conditions and expected results for product, performance, and user acceptance testing. Assembling testing for requirements to ensure requirements are accurate before QA testing.
• Reviewing project deliverables for completeness and quality, and compliance with established project standards.
• Participate in transitioning the requirements to key stakeholders to ensure a clear and complete understanding of the requirements.
• Handling onshore- offshore team module for various tasks. (6-8 members)

Confidential

Business Analyst

Responsibilities:

• Working with the business SME’s and Client BA’s to assess current capabilities and identify high-level customer requirements.
• Working with the project manager, Tech Lead, QA, and Development team to define metrics and performance goals for the application.
• Analyze and design new business processes. Creating business artifacts like BPD, FSD, UI Spec’s,
• Identify and define detailed product requirements.
• Set up and maintain the Requirements Traceability Matrix. Assisting development team in translating requirements and generating test conditions and expected results for product, performance, and user acceptance testing. Assembling testing for requirements to ensure requirements are accurate before QA testing.
• Reviewing project deliverables for completeness and quality, and compliance with established project standards.
• Participate in transitioning the requirements to key stakeholders to ensure a clear and complete understanding of the requirements.

Confidential

Business Analyst

Responsibilities:

• Working with the business SME’s and Client BA’s to assess current capabilities and identify high-level customer requirements.
• Working with the project manager, Tech Lead, QA, and Development team to define metrics and performance goals for the application.
• Analyze and design new business processes. Creating business artifacts like BPD, FSD, UI Spec’s,
• Identify and define detailed product requirements.
• Set up and maintain the Requirements Traceability Matrix. Assisting development team in translating requirements and generating test conditions and expected results for product, performance, and user acceptance testing. Assembling testing for requirements to ensure requirements are accurate before QA testing.
• Reviewing project deliverables for completeness and quality, and compliance with established project standards.
• Participate in transitioning the requirements to key stakeholders to ensure a clear and complete understanding of the requirements.
• Handling onshore- offshore team module for various tasks. (6-8 members)

Confidential

Business Analyst

Responsibilities:

• Researching on the issues/defects, testing.
• Preparation of Testing strategy, Test Matrix, Test Plan and their execution.
• Executing Integration and Regression Testing in test environments.
• Test case management i.e. creating cases, creating move sheets, getting the cases approved to be promoted to next environment, keeping the track of the cases
• Helping the Coding team in developing the enhancement PCRs.
• Production Job Monitoring and resolution of job issues concurrently to ensure smooth production cycle run.
• Involved in Defect Causal Analysis
• Involved in Error Leakage Analysis

Confidential

Business Analyst

Responsibilities:

• Analyse customer requirement and detailing requirements.
• Developing business logic as per the requirements specified.
• Writing test plan and business spec
• Reviewing the work of peers.
• Providing guidance to the new team member on domain related queries
• Coordinating the BAU Testing activities from offshore
• Current work responsibilities include Functional Testing of NU applications, offshore-onsite coordination.
• Involved in Defect Causal Analysis
• Involved in Error Leakage Analysis
• Involved in Developing and Executing Test Cases

Confidential

Responsibilities:

• Follow-up with regional/branch office to agree on Insurance terms to underwrite the risk.
• Responsibility for across India to encompass timely claims processing for Health insurance claims.
• Underwriting for health insurance product and detailed claim analysis for all health product.
• Active participation with in-house IT department for software development that include demand analysis & implementation for IHSP.
• Personal involvement in claim & cost control technique.
• Active participation in providing solution & implementation to Sixth sigma concept.