Project Lead Resume Northbrook, IL - Hire IT People

SUMMARY:

Currently leading and managing an eleven - member team in supporting Documentum-based applications and TrackWise, for a leading Pharmaceutical client, while being on-site at the client location.
Gained sound domain experience in working in a highly regulated environment, ensuring compliance with Confidential and GXP guidelines, and validation practices.
Successfully led the transition of support of Documentum-based applications and TrackWise from an outgoing vendor to Confidential .
Created several RFP and RFI responses, and several prototypes for demonstration to prospective Life Sciences and Health Care clients, as a member of the Confidential .
Enhanced and supported an application based on Microsoft InfoPath and SharePoint 2007 for a leading Pharmaceutical company.
Enhanced and supported a cost estimation tool built in Microsoft Excel with extensive use of Visual Basic macros, for a major aerospace client.

TECHNICAL SKILLS:

Operating Systems: Windows XP, Windows 7, Windows Server 2003, Windows Server 2008, Red Hat Enterprise Linux 5.x

Tools: Remedy, Documentum Application Builder, Repoint, DQMan, Delilah, MS InfoPath

Documentum Skills: Webtop, Content Server, Documentum Administrator, DFC, DQL

TrackWise Skills: Workflow configuration

Languages: Visual Basic for Applications (MS Excel), exposure to C++ and C#

Current Business Area: Life Sciences and Healthcare

PROFESSIONAL EXPERIENCE:

Confidential, Deerfield/Northbrook, IL

Project Lead

Responsibilities:

Lead the knowledge transition of support of Documentum-based applications and TrackWise in coordination with SMEs from the outgoing vendor and the client
Define incident and change management processes for support
Successfully led the transition and created necessary deliverables toward its completion
Successfully supported these Documentum-based applications and TrackWise for almost 2 years
Provided several value-additions to the customer by means of improved application performance, Documentum bug fixes and improved processes
Assisted in defining incident and change management processes
Trained the offshore team on the application and relevant technologies
Gained valuable client-facing experience interacting with customers at the client facility

Confidential

Team Member

Responsibilities:

Undergo knowledge transition of this application from a technical and functional standpoint
Train team members on Documentum
Assist in laying down incident and change management processes
Successfully participated in transition of support of a Documentum-based application at the client location in Japan
Instrumental in laying down incident and change management processes
Understood processes surrounding regulatory submission of eCTD packages, thereby gaining domain experience
Ably communicated with Japanese customers and colleagues
Assisted the management with setting up infrastructure for this project

Confidential

Project Lead

Responsibilities:

Create RFIs and RFPs for prospective customers
Create prototypes on various technologies for prospective customers
Troubleshoot technical issues reported by project teams working with external clients
Maintain Confidential ’s servers and assign resources to run various technologies for learning and development
Led the team responding to RFIs and RFPs for SharePoint and Documentum-related projects
Created several RFIs and RFPs for LSHC clients on enterprise content management technologies
Created several prototypes using HTML, CSS and C# for demonstration to prospective clients

Confidential

Team Member

Responsibilities:

Support the Confidential form for all technical issues
Peer review of all deliverable documents
Monthly and weekly incident and change metrics reporting
Successfully supported the application and garnered appreciations from the client
Underwent several s for MS Word and Validation
Led the Documentation Review Pool for a 30-member team, and reviewed all documents that were to be delivered to the customer
Worked on the Confidential -internal dashboard for incidents and changes, built on MS Excel using VBA

Confidential

Team Member

Responsibilities:

Support the cost-estimation model
Report directly to the client with minimum supervision from Confidential management