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Lead Business System Analyst Resume Profile

MN

PROFESSIONAL SUMMARY

  • Business Analyst with more than 6 years of experience in the field of Business and System Analysis, Requirements Gathering and Financial Analysis, using state-of-the-art approaches
  • Vast experience and understanding of Software Development Life Cycle SDLC methodologies including Requirements, Analysis, Design, Development, Implementation and Testing
  • Experienced working in power, e-commerce, healthcare and airline industries
  • Extensive knowledge in healthcare administration processes such as prior authorizations, utilization management, PPO, HMO, EPO, provider data networks and relationship management

EXPERTISE

  • Experienced in complete Software Life Cycle Development from gathering requirements, design, development, testing to project rollout
  • Extensive qualifications in all facets of project life cycle, from initial feasibility analysis and conceptual design through documentation, implementation, user training and enhancement
  • Sound understanding of solution delivery life cycle of enterprise solutions, business process analysis, requirement elicitation and analysis, software and vendor selection, custom development and/or package implementation and testing and vendor management
  • Experienced in UML Modeling, creating Use Cases, Class, Sequence and Activity Diagrams using tools such as Rational Rose and MS Visio
  • Well versed in Agile and Waterfall methodologies
  • Strong knowledge and experience in User Story Writing along with Story Mapping and Story Boarding
  • Experienced in working with various business groups to develop and enhance existing business applications to improve process efficiency by creating As-Is and To-Be documents
  • Experienced in GAP Analysis, Document Management and Project Management
  • Well versed with SOX and HIPAA compliances
  • Ability to be a critical thinker and problem solver in complex situations
  • Diplomatic professional who can bring different groups to consensus
  • Excellent communication, presentation and inter-personal skills
  • Willing and able to work in challenging and dynamic environments

CORE COMPETENCIES

  • Business Process Mapping
  • Requirements Gathering Management
  • Use Cases
  • Gap Analysis
  • System Impact Analysis
  • Creating Functional Technical Specs
  • Multi Line Businesses Integration
  • Technology/Business Linkage Planning
  • Opportunity Analysis
  • Business Rules Analysis Development

SKILLS METHODOLOGIES

  • Agile Software Development, Waterfall, Spiral, JAD, RAD, RUP, SDLC and UML.

PROFESSIONAL EXPERIENCE

Confidential

Lead Business Analyst

  • Reviewed and studied the current business and IT processes
  • Worked closely with SME's to get firsthand knowledge of the current business practices and IT solutions
  • Documented the as-is processes in order make analysis easier
  • Identified and involved all key stakeholders, contributors, business, operations and technical resources
  • Developed and modified processes to resolve moderate to complex business issues by using IT solutions, including analysis of business and user needs
  • Mentored and led a team of 2 BAs
  • Worked with the business analyst and business stakeholder teams to define the scope of the project and business rules
  • Documented business rules and created Business Requirement Documents BRDs while maintaining traceability between them
  • Worked with the web application team to ensure that the UI reflects all the content the content management team requires.
  • Functioned as the primary liaison between the business operations, and the technical areas throughout the project cycle
  • Held iteration kick-off meetings with the business users, development and QA teams to document Product Backlog Items PBI
  • Worked in parallel with the business users to prioritize Product Backlog Items PBI
  • Led Daily Standups to develop User Stories, User Interface, and Functional Specifications
  • Reviewed user stories with stakeholders to approve and gain agreement on direction of the technical solution
  • Conducted SPRINT sessions with 2-week iterations
  • Closely worked with QA on organizing Test Plans and training rollout
  • Worked with the PMO to ensure that project management is applied consistently and effectively across all enterprise projects
  • Leveraged and improved best practices in project management thereby increasing productivity, reducing cycle time, and ensuring quality in applications
  • Helped prepare for and conducted UAT in collaboration with the business
  • Captured any requirements as a result of testing and added them to the Product Backlog Items PBI

Confidential

Lead Business Analyst

  • Reached out to the Project Manager to help identify SME's to get an understanding of current business processes and their related IT solutions
  • Setup group and 1 on 1 meetings with SME's to get an understanding of the current processes and challenges being faced
  • Documented the As-Is processes and created Visio flows to understand the current business processes
  • Documented the findings and presented them to a team of stakeholders in order to drive requirement gathering sessions
  • Led and managed a team of 4 BA's
  • Organized and facilitated large size JAD sessions 15 to 20 people with stakeholders
  • Documented their needs and aligned them with the strategic plan and roadmap
  • Conducted additional 1 on 1 interviews with stakeholders and SME's to capture requirements
  • Understood and articulated business requirements through workshops and then convert requirements into technical specifications
  • Worked as a liaison between the users and the different business and IT teams
  • Conducted one on one interviews with the Portfolio Manager to understand the Revenue Management system
  • Worked closely with the rebate/compensation management team to gather specific business requirements
  • Reported status at steering committee meetings to update on weekly progress
  • Provided analytical support in the Design, Development and Implementation of the rebate/compensation system
  • Created Process Flow diagrams, Use Case Diagrams, Class Diagrams and Interaction Diagrams using Microsoft Visio
  • Worked closely with Project Managers to develop the project plan and help report to the upper management
  • Worked closely with offshore IT teams to ensure requirements are met
  • Worked with the QA teams to ensure that test cases and test scripts are developed for all requirements
  • Helped prepare for and conducted User Acceptance Testing UAT

Confidential

Business Analyst

  • Participated in initial scope meetings to plan out the project
  • Worked with project sponsors and senior leadership for direction and resourcing of the project
  • Gathered high level stakeholder requests
  • Provided key input in working with users in defining project and system requirements
  • Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle
  • Documented project constraints and assumptions
  • Worked with business and IT to implement ANSI ASC X12 standards when transferring data using Electronic Data Interchange EDI
  • Worked in close co-ordination with business SME's to gather requirements
  • Evaluated, improved and designed business process in conjunction with the team
  • Facilitated JAD sessions to communicate with all Project directors, stakeholders and external vendors
  • Conducted in-person consultations to capture the needs and wants of the business users who would analyze and summarize the requirements for the decision makers
  • Worked with vendor to partner on technical/process solutions and business requirements related to applicable activities for the migration program
  • Created workflow models, business rule models and object models during the analysis phase of the project
  • Developed use cases using UML for new product functionality after conducting requirements elaboration sessions with client teams
  • Performed gap analysis and helped designed a single automated user interface for the new system
  • Developed project plans and managed scope
  • Played a key role in the planning of User Accepted Testing, and implementation of system enhancements and conversions
  • Performed User Acceptance Testing
  • Implemented Traceability Matrix and User Requirement Specification Document URS verified the functionality coverage
  • Created extensive documentation and user guides for business operations and training support staff

Confidential

Business Analyst

  • Worked with the business SMEs, project owner and business stakeholders in order to translate the Business Requirements into Functional requirements and to analyze impacts/issues/risks
  • Worked with the application and application owner to develop business process change
  • Developed proof of concept that authenticated against Active Directory Federation Services using a custom attribute store that could read from a text file, web service etc.
  • Validated data and application results using data from mapped requirements to ensure authenticity of work
  • Developed use cases, business flows and functional specifications from requirements functionality requests
  • Defined User Access and Control system in consultation with the Stakeholders, to ensure fool-proof security and compliance for the application
  • Identified project risks and provided risk mitigation strategies and escalated to leadership as required
  • Worked with clients to develop use cases and UAT test cases
  • Developed best practice strategy for implementation
  • Managed requirements change requests and performed impact analysis of changes
  • Performed User Acceptance Testing UAT and worked with the QA and development teams for the resolution of issues
  • Developed documentation for applications before turning them over to Information Risk Management IRM at completion of implementation
  • Managed HPSD tickets for 90 days after Go Live, to make sure client is satisfied with the project

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