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Business Analyst Resume Profile

Summary of Skills:

  • Experienced Business Analyst with a unique combination of interpersonal, communication and technical skills.
  • Expert in managing multiple projects simultaneously.
  • Expert in software development life cycle, including analysis, design, development, testing and implementation of software applications.
  • Experience across multiple industries like Financial Services, Media/Entertainment, Banking and Healthcare.
  • Extensive knowledge and experience in Waterfall Software Development Life Cycle SDLC , Rational Unified Process RUP and Agile/Scrum methodologies
  • Consistently led teams to deliver projects on time and on budget with a high degree of quality
  • Experienced in estimating efforts and leading teams to gather and document requirements based on functionality, workflow and business logic and rules.
  • Worked in establishing business requirements, preparing BRDs and FSDs and effectively managing requirements.
  • Maintained high standards for documents, artefacts and requirements in terms of clarity, precision, visibility, traceability and revision control

Technical Skills:

  • Methodologies
  • Waterfall SDLC , Rational Unified Process RUP , Agile/SCRUM
  • Analysis Design
  • UML, Use Case Diagram Narratives, Activity Diagram, Sequence diagrams, Interaction diagrams, Processing flows Mapping , Requirements Gathering, Functional Matrix, Business Rules Definition
  • Business/Data Modeling Tools
  • MS Project, MS Visio
  • Project Management
  • JAD Sessions, Duration Estimates, Scheduling, Resource Allocation, Risk Planning, Project Release Planning, Tracking and Reporting
  • Testing Defect Tracking
  • HP Quality Center, HP QuickTestPro, Bugzilla, Mercury Win Runner and Test Director
  • Databases
  • Sybase, Oracle, SQL Server, DB2, MS Access, FoxPro
  • Languages
  • Java, C, C , SQL, PL/SQL, TSL, ASP, VBScript, JavaScript, VB6.0 MCSD , HTML, XML, FoxPro, C .net
  • Reporting Tools
  • Cognos, SAS, Hyperion SmartView
  • Management Tools
  • Microsoft Team Foundation Server, Clarity
  • OLAP Tools
  • Hyperion Essbase, Hyperion Planning
  • Versioning Software
  • Apache Subversion SVN

Project Work Experience:

Confidential

Role: Business Analyst/QA Analyst

Project Description: Redesigned the interface through which vendor payroll data is reconciled with internal HR data. Designed a new payroll web interface.

Work Involved:

  • Worked with users to elicit business requirements, and work with the development team for the release.
  • Coordinated the release effort and ensure the allocation of resources, requests for releases, testing, ensure stability of environments and UAT of releases.
  • Designed and created several interface designs, create user stories and define screen object properties and change functionality of several payroll modules.
  • Conducted planning meetings and requirement review sessions in order to validate requirements with the project stakeholders.
  • Regularized documentation and implement TFS Microsoft Team Foundation Server for the team.
  • Coordinated scheduled and hotfix production releases
  • Evaluated processes to reduce any redundancy improve efficiency and maintain traceability and visibility of every requirement.
  • Managed all Production Support issues and all items in the Product Backlog.
  • Managed the sprints in the role of the Product Owner.

Environment: .NET application with a PowerBuilder core and SQL Server 2008 R2

Tools Used: TFS Team Foundation Server , SQL Server 2008 R2, Balsamiq Mockups, Visio, SharePoint

Confidential

Role: Senior Systems Analyst

Project Description: Worked on multiple projects. An ETL project, a domain conversion project and a Financial Reporting project.

Work Involved:

  • Followed all SOX Compliance requirements and maintain best practices at all times for scrubbing any PI Personal Information data and maintain confidentiality of any printed artefact with PI data.
  • Examined the AS400 RPG code for existing logic to mimic in the new reporting system.
  • Worked closely with the Architect and Development team in exploring multiple solution options, reviewing technical designs and LLDs created by the developers against functional specifications.
  • Developed BRDs and HLDs using corporate templates and UML diagrams developed Activity Diagrams, Use Case Diagrams, Class Diagrams, Component Diagrams and ensure that analysis artifacts follow established standards and processes.
  • Conducted planning meetings and requirement review sessions in order to validate requirements with the project stakeholders.
  • Worked with clients to gather requirements from various sources and systems, legacy and current. Data was sourced from various servers from various Bank of America teams, and discussions with those teams on every aspect of that data including timing of daily processes, upstream sources and database/table relationships.
  • Conducted initial assessments, complete requirements analysis, maintain requirement repositories, and ensure the solution meets the requirements of the SMEs and clients.
  • Led a team of offshore and onsite analysts and developers in the implementation of the full project through all project phases.
  • SME for Loan Origination System LOS data sources.
  • Trained and mentored other analysts on technology and business logic.

Environment: .NET application and SQL Server 2008

Tools Used: SQL Server 2008, Visio, Clarity, SharePoint, Cognos Reports

Confidential

Role: Quality Assurance Analyst

Project Description:

  • As a member of the Screen Actors Guild production support team, I worked as a QA Analyst for the SAG.com website, online application for their Online Signatory Application website and the SAG Awards website.
  • Work Involved:
  • Created and run automatic test scripts on HP Quick Test Pro QTP for the SAG awards website.
  • Conducted and manage weekly bug review meeting
  • Tested all SAG websites and applications
  • Managed the Subversion SVN system to check in all code files.

Environment: Java IDK with Apache Tomcat and Geronimo, MySQL

Tools Used: MySQL, Visio, Apache Subversion SVN , HP QuickTestPro QTP , HP Quality Center

Confidential

Role: Business Systems Analyst

Project Description: Shopping cart component of the website.

Work Involved:

  • Gathered requirements from various users, teams and designers to design the business Requirements document, and walk through the whole SDLC following the Waterfall and Agile/SCRUM methodologies.
  • Used various tools to catch the xml tags from various application server logs, and decode them to send useful sections to the respective developers and testers.
  • Worked with various other teams to streamline processes and gather requirements and data sources for on time completion of deliverables.
  • Frequent code walkthroughs with QA and DEV to agree upon the intended functionality and discuss corrections/streamlining and improvements.

Environment: Java ATG Framework, ATG Dynamo Server and Oracle database

Tools Used: TOAD, Visio, SharePoint, HP Quality Center, HP QuickTestPro

Confidential

Role: Clinical Data Analyst

Project Description: Reporting clinical research data to pharmaceutical industry clients and develop data entry/analysis systems.

Work Involved:

  • Oversaw the entire process of Data Transfers made to sponsors, and verified that data transfers are done exactly as sponsors specify following strict implementation of all FDA guidelines.
  • Used SAS for transferring clinical data and verifying the Integrity of code and data transfer. Data transfers were also done with .csv files with the help of UNIX scripting and batch processes.
  • Automated test scripts using HP QTP and Quality Center on an Oracle based generic data entry/data analysis application.
  • Followed 21 CFR Part 11, GXP and FDA Guidelines.
  • In depth UAT testing and installation support on Sybase and Oracle databases.

Environment: LINUX with Sybase database, PERL, PYTHON, MS Access,

Tools Used: HP Quality Center, HP QuickTestPro, UNIX, DB Visualizer

Confidential

Role: Business Analyst / Quality Assurance Analyst

Project Description: Developed an accounting application for Walt Disney Corporation's International and domestic media distribution arms to package TV series, Films and other media products to TV stations worldwide.

Work Involved:

  • Conducted initial assessments, complete requirements analysis, maintain requirement repositories, and ensure the solution meets the requirements of SMEs from Walt Disney and clients from BVITV.
  • Worked with clients to gather requirements from various sources and systems, legacy and current.
  • Tested DB2 databases, the middleware and SAP backend processes.
  • Brainstormed organized workshops on testing methodology, testing priorities and expected results determination.
  • Created Test Plans and divided testing efforts into various test cycles depending on the stage of the development life cycle. Mainly white and grey box testing.
  • Managed and tracked all defects.
  • Browse through various logs and step-through code to determine issues.
  • Detailed and complex SQL querying to verify correct accounting transactions and data integrity.
  • Developed BRDs and FSDs using corporate templates and UML diagrams developed Use Case Diagrams, Class Diagrams, Component Diagrams and ensured that analysis artifacts follow established standards and processes.
  • Worked with the Development team in exploring solutions and reviewing technical designs created by the developers against functional specifications.

Environment: Java ATG Framework, ATG Dynamo Server and DB2 database

Tools Used: Visio, SharePoint, Bugzilla, DB Visualizer

Confidential

Role: QA Analyst

Project Description: Production Support Quality Assurance of Countrywide Home Loan's Loan Origination System LOS

Work Involved:

  • Backend testing, Whitebox testing and testing EDGE with other systems.
  • Tracked XML packages and AS400 transmission files between systems.
  • Maintained an intranet QA with Whitebox testing of FoxPro code and database, along with Black and Grey box testing.
  • Worked with all teams for smooth transitions of servers and updates to various systems.
  • Subjected clustered Servers for manual load and stress tests, and detailed assembly and regression testing.
  • Trained other team members on the system and supervised their testing efforts.

Environment: .NET, Visual FoxPro

Confidential

Role: QA Analyst

Project Description: Quality Assurance Testing of the rollout of Prudential Auto Insurance ecommerce web application

Work Involved:

  • Compared analyzed mainframe test data with the front end.
  • Executed SQL queries on the mainframe servers to retrieve test data.
  • Created automated scripts through Mercury Winrunner.
  • Discuss issues/defects with the business and development teams.

Environment: Visual Basic And Oracle

Tools Used: Mercury Test Director, Mercury Winrunner

Confidential

Role: Web Developer

Project Description: Develop the website for job applicants to apply for jobs at www.Rtash.com and maintain a repository of job applicants and current employees.

Work Involved:

  • Developed and maintained various components of the portal, using tools like VB6.0, Active Server Pages, HTML, VBScript and JavaScript.
  • Planned and Designed Specifications for the website www.rtash.com.
  • Managed the MS Access database, users and consultants.

Environment: Web Application

Tools Used: HTML, ASP, VBScript, JavaScript, MS Access

Confidential

Role: QA Analyst

Project Description: Quality Assurance Testing of the rollout of Allstate Auto Insurance ecommerce web application

Work Involved:

  • Responsible for providing the testing team with the required business data, rules and logistics from the business, architecture and development teams
  • Inspected final scripts and confirm to standards.
  • Involved in designing and developing validation and test plan documentation.
  • Interacted with the Business Requirement and Client Advocate teams to understand, test and compare old and new business rules.

Environment: Visual Basic And SQL Server

Tools Used: SQL Server, Mercury Test Director, Mercury Winrunner

Software Development Methodology: Waterfall SDLC

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