Work Experience:

• Working as Senior Business analyst for about 8 years and as QA dealt with challenging finance projects and insurance projects.
• Quickly understands the business issues and data challenges of client\'s organization and industry. Provided suggestions to Business for Business Improvement.
• Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs.
• Highly proficient in Microsoft Office packages, MS Office Visio 2007, IBM DOORS, Basic computer programming and other software applications.
• Used Microsoft Access and SQL for DB Queries.
• Conducted JAD sessions, done GAP Analysis.
• Executed the projects according to SDLC Models like Agile Methodology, RUP.
• Have earned many performance based awards from the organizations.
• Always played an vital role starting from the project development phase until the project delivery phase.
• Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Having a extensive knowledge of web development and RDBMS (Oracle, SQL).
• Strategies project scoping and specifications documents, to clearly communicate the project roadmap.
• Worked with and as Q.A. team member(s) and developed test plan, test cases, executed them in HP Quality Centre, created browser requirements, functional analyses of online products, and worked with internal and external clients.

Software Skills:

BPM Framework:

New business backbone, Smart Dispute, Smart Investigate for Payments.

Reporting Tool:

Crystal Report

Project Management Tools/ Methods:

Agile, Project Management Framework, Optimal Trace, RUP, MS Project, MS Visio

Testing Tool:

PEGA Test Management Framework, HP Quality Centre

Operating System:

Windows 95/98/00/XP/NT and Mac OS

Other Tools:

MS Office Suite, Caliber RM, IBM DOORS, iRise 5, Adobe Fireworks,Quest, Swing, Team Studio.

Professional Experience:-

Confidential, Philadelphia, PA
Senior Business Analyst July 2010 to Till Date

Investigation Platform Migration is a migration project from SunGuard IntelliTracs to PEGA Smart Investigate for Payments. The migration is happening with the result of Wells and Wachovia merger. This migration is due to increase operational efficiency throughout international operations across both Wells and Wachovia.

Environment: PEGA PRPC 5.5, PEGA PRPC 6.1 SP2, Smart Investigate for Payments Framework, OPICS 3.0, MQ Connectors, Actuate, Web Logic Application Server, Java, SOA, MS Office Suite, PEGA PRPC DCO, JSP Tags, HTML, XML, XSD, Version One, Sharepoint 2010.

• Conducted JAD sessions, group interviews with SME, Product Managers, C Level Executives for collecting business requirement
• Prepared High Level and detailed use cases and prepared automatic use cases for defining business process.
• Systematically gained knowledge on the business process being followed in the project environment.
• Established agile methodology and constructed project plans.
• Conducted walkthroughs with business SME, Product Managers, System owners and other C Level Executives.
• Prepared and validated high-level and detailed requirements.
• Prepared Application profiler using DCO (Direct Capture of Objective) and worked on PEGA Sandbox
• Made presentation/demo on PEGA Application software to various groups of C Level executives
• Performed AS-IS Analysis and GAP Analysis, presented them to business users.
• Prepared Sizing documentation using Application Accelerator.
• Written SQL Queries and used MS Access for data analysis and logged backlogs using Version One.
• Worked on HP Quality Centre 10.0 and written test scripts and created test plan and test cases, assisted in UAT, Regression Testing and worked on GSMOS UAT and PEGA UAT applications and SIT Environment as well.
• Provided Demo, Leaded demo session, trained end-users, and prepared training material about Product for easy reference of the users and mentored BA.
• Used Shareporint as an end user for creating Dashboard, created list, created Datasheet and managed document libraries.

Confidential,NYC January 2007 to July 2010
Senior Business Analyst

Migration of records from Lotus Notes 6.5, Livelink ECM to Sharepoint 2007/Sharepoint 2010. Migration of Lotus Notes templates and documents to SharePoint site collections items and Lotus Notes custom application to SharePoint custom build applications. Migration of Livelink records to SharePoint site collection.

Environment: Sharepoint 2007, Sharepoint 2010, Infopath, SQL Server, C#, .NET, ASP.Net, Web Service, HDML, J Query, CSS, Livelink ECM, Lotus Notes6.5

Tools: Quest, Swing, Team Studio.

• Gathered business requirements, mapped AS-IS status, performed GAP Analysis for client’s requirements and generated system workflows.
• Systematically gained knowledge on the business process being followed in the project environment through JAD sessions, and various interviews.
• Prepared and validated high-level and detailed requirements.
• Demostrated solutions using Sharepoint OOB features, built out Sharepoint training, help/support materials in document libraries, developed monitoring systems.
• Participated in documenting the requirements that were critical to the business process and used those requirements in system design based on a Use Case using MS Visio, and created atomic use cases as well.
• Used Rational Rose to model the process using UML to create behavioral and structural diagrams.
• Executed the projects according to SDLC Models like Agile Methodology (Scrum), RUP
• Used Rational ClearQuest to track required changes and Rational ClearCase to maintain different versions of the project documentation and used HP Quality Centre for QA and UAT Activity.
• Participated in transforming the user requirements into functional requirements on Equity Derivatives, Account Creation (Investment Banking, Wealth Management, Mortgage), and also created business process models from the requirement specifications.
• Provided Demo, Leaded training session, trained endusers, and prepared training material about Product for easy reference of the users and mentored junior Bas.
• Written SQL Queries for data transaction from the database (Oracle, SQL).
• Prepared GUI mock-up for developers using Adobe Fireworks.
• Worked on HP Quality Centre 9.2 and written test scripts and created test plan and test cases, assisted in UAT, Regression Testing and worked on Sharepoint UAT applications and SITEnvironment as well.

Confidential,NYC. October 2005 to January 2007
Senior Business Analyst.

Confidential, businesses help meet the financial needs of over 100 million customers across the globe, with products and services that range from consumer lending to financial solutions for businesses of all sizes.

Environment: SAP FICO, HR, Rational Rose, MS Visio, Agile, RUP, Test Scripts, Plainview Opensuite, MS Office Suite (Word, Excel, MS Project), Rational RequisitePro, UML.

SAP R/3 4.6c Application implementation project, done business analysis for the modules FICO, HR.

• Collected requirements from the clients through interviews and one to one meetings, and through questionnaire method and prepared Business Requirement document.
• Conducted Planning Meetings, JAD Sessions, analysis development, project meetings through out the product life cycle.
• Used UML tools like Rational Rose, Visio for creation of usecase diagram, data flow diagram (DFD), sequence diagram, flowcharts.
• Validated the Screen Technical specification with designs created by the technical team.
• Worked with the project managers to design and implement strategies to achieve performance goals.
• Compiled and made presented the chart presentation to the team on a regular basis comparing the performance and quality trends against set goals.
• Maintained traceability matrix for recording the requirement through each developmental phase of the project and discussed with the project managers.
• Ensures issues are identified, tracked, reported on and resolved in a timely manner.æWorks with client personnel to identify required changes
• Executed the projects according to SDLC Models like Agile Methodology (Scrum)
• Prepared test cases and scripts to test the application that is being developed.
• Conducted User Acceptance Testing (UAT) and Quality Assurance using HP Quality Management and verified performance and reliability fault tolerance issues.
• Got training in Plainview Opensuite in order to use it for the easy transformation of data during implementation.
• Gave training for end user, prepared training material, documented the same.
• Delivered informative, well-organized presentations.

Confidential,FL August 2004 to October 2005
Business Analyst

The product functionality includes Policy Management, Claims Management, Billing Management and a Cash Disbursement System. The products have been constructed such that they can be setup as a standalone or in any combination. We developed the solution using Microsoft’s .NET framework, as well as supported the customer in implementing this product at two customer sites.

Environment: .Net , Visual Studios 2005,C#, HTML, CSS, Window Presentation Layer, SQL, Rational Clearquest, SQL Queries, RUP, GAP Analysis, UML, Agile, Adobe Fireworks, MS Office Suite (Word, Excel, MS Project)

• Acted as liaison between the business and the development team
• Customized the RUP framework for the project and executed it all through the lifecycle.
• Gathered requirements from clients/user groups and analyzed workflows.
• Conducted user interviewswith critical users and arranged JAD sessions at both domestic and client locations.
• Conducted GAP analysis to derive requirements for existing systems enhancements.
• Conducted iterations and communicated results and milestone achievements to stakeholders while keeping the developers directly updated on all documented modifications.
• Created test plans and test cases to guarantee application meets the requirements.
• Performed GUI testing on various screens and verified functionality of objects on various screens.
• Organizing, and managing tasks and resources, allocating tasks and estimating timelines, feedback and control using but not limited to tools such as MS Project.
• Conducted User Acceptance Testing (UAT) and verified performance, reliability and fault tolerance issues.
• Interacted daily with the project team resolved issues to make enhancements based on the change requests.
• Involved in weekly walkthroughs and assessment meetings to verify the status of testing effort and the project as a whole.

Education:

Masters in Business Administration (MBA), Confidential,University
Elective: Finance and Human Resource.