Business Analyst Resume Profile, VA - Hire IT People

Experience:

Confidential

Business Analyst

Analyzing and maintaining inventory reports for business needs.
Revising and developed business trends, sales reports, and productivity output for 7 warehouses.
Gathering requirements for eCommerce initiatives.
Revising and maintaining existing item data requirements.
Processing cancellations, sales, consignments, special, and back orders.

Confidential

Lead UAT / Business Analyst

Developed and maintained test models, reports, system specifications, and project timelines.
Managed smaller initiative projects
Coordinated and facilitated cross-functional meetings with stakeholders and subject matter experts to define business processes and functional requirements.
Created functional requirements for new systems and oversaw the implementation of enhancements and fixes to existing systems.
Developed business requirements for underwriting systems and conducted user acceptance testing.
Analyzed qualitative and quantitative points for cost benefit of business plans.
Performed testing for functional, integration, regression, and stress tests.
Documented and managed results from testing efforts.
Provided onsite training and technical support to all users.
Enhanced the workflow of multiple policy management systems used by Tower

Confidential

Senior Underwriting Assistant

Assisted in developing workflows for the Underwriting Assistants and Underwriting Technicians in the Commercial Auto and Worker's Compensation Teams
Provided training to the Underwriting Assistants and Underwriting Technicians on the Commercial Auto and Worker's Compensation Teams
Assisted in analyzing product testing and product development Commercial Auto and Worker's Comp lines of business.
Supervised the Underwriting Assistants and Underwriting Technicians on the Commercial Auto Team
Processed all transaction types for Commercial Auto and Worker's Compensation accounts
Performed manual rating for Commercial Auto and Worker's Compensation accounts
Handled Producers and Sub Producers and insured's request and inquiries.

Confidential

IT Support Specialist

Confidential

Commission Supervisor/Account Manager

Managed accounts payable and receivable for over 500 clients each month for 9 branches across New York City.
Provided reporting on performance of 30 employees.
Prepared weekly payroll for entire staff in two immediate branches.
Facilitated and oversee the electronic portion of each customer transaction.
Ensured quality customer service is provided to an average of 25 customers per day.