Career Summary

• 8 years of Industry experience as a Business Analyst/Project Coordinator with solid understanding of Business Requirements Gathering, Evaluating Data Sources, and Translating Requirements into Specifications, Application Design and Testing
• Diverse experience with Retail Domain, Insurance Domain, Communications/Digital Domain, Agricultural Domain and Healthcare Domain Medicare/Medicaid processing as well as the Claims/Billing .
• Familiarity with full ITIL Lifecycle specialize in Event, Incident, Problem, Change/Release, Service Asset/Configuration and Continuous Improvement.
• Good experience with ITIL v2 and ITIL v3 Frameworks
• Led or consulted for many projects to deploy ITSM processes and promote Continuous Service Improvement
• Operations and Subject Matter Lead for multiple projects designed to align processes and methods with ITIL framework and Best Practices
• Worked on B2B processes from modeling to Implementation and Execution.
• Extensive experience with Agile Methodology preparing User Stories, Tech Stories, Tech Debts and SPIKES's in each sprint of the PSI Potentially shippable increments .
• Created Epics and Features during the PSI planning and mapped every story that was documented during every Sprint with its Epic and Feature.
• Participated in every Solution Demo Inspect Adapt workshops that is conducted at the end of every PSI Potentially shippable increments .
• Also led the PSI planning sessions where Sprints are planned for the next 10 weeks based on the Features. Was leading the Catalog Team in the PSI planning session informing to other teams on which features the Catalog Team will be working in that PSI.
• Extensive experience with SAFe Scaled Agile Framework
• Worked as a Product Owner handling two Agile teams at the same time.
• As a Product Owner and Scrum Master, took the authority for the full product definition, and return on Investment for each PSI Potentially shippable increments .
• As a Product Owner, Defined and Prioritized Team Backlog so that the solution effectively addresses user needs while maintaining Technical Integrity.
• Good experience with the Bizagi Process Modeler.
• Managed Business processes in Distributed systems.
• 24 7 support on large-scale distributed system environment
• Interface with clients from Operations, Marketing, Sales, Technologies, and Outside Vendors.
• Good Knowledge of HIPAA Compliance Lifecycle, HIPAA Insurance Regulations and Claims Processing.
• Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing various methodologies
• Expertise in Project Management i.e. Project Scoping, Planning, Estimating, Scheduling, Organizing, Directing, Controlling, Budgeting and Drafting Remedy Procedures
• Experience in analyzing applications for Windows 7 operating system compatibility and supporting large scale OS upgrade deployment.
• Worked on defining the Inbound/Outbound flows for Operational Data Store ODS /Enterprise Data Warehouse EDW .
• As a Data Analyst, analyzed the SQL codes to for each of the 105 reports that need to be Re-created or Deleted as a part of the Mountain States Integration project
• Worked on Informatica reporting, Micro-strategy reporting and Bresweb reporting.
• Worked closely with various teams across the company to identify and solve business challenges utilizing large structured, semi-structured and unstructured data in a distributed processing environment
• Led a team as a Business Analyst that provide remote and onsite support 24 7 distributed critical J2EE application based on Weblogic and Oracle Databases.
• Provided Support as a BA in a multi-platform, Large-Scale, distributed systems design and development
• As a Business analyst, played a key role in all the projects facilitating the conversation between the product owners, executives, the technical team, and the QA team.
• Experienced requirement elicitation techniques like interviews, brain-storming, document interface analysis and organizing sessions with Subject Matter Experts focus groups .
• Extensive experience in preparing content bundles, Page kits and toolkits for Statefarm.com
• Extensive experience with Time and Attendance, Budgeting, Payroll, Benefits and Scheduling systems extensively used Infor Workbrain
• Extensive experience on Oracle Retail tool RPAS ORACLE RETAIL PREDICTIVE APP SERVER used for planning and budgeting in Retail industry
• Experience in facilitating Joint Requirement Planning JRP sessions with Business User Groups, conducting Joint Application Development JAD sessions with IT Groups and Conflict Management with Project team members
• In depth knowledge of Agile methodology, Rational Unified Process RUP methodology, Waterfall methodology, Use Cases, Software Development Life Cycle SDLC processes, Object Oriented Analysis and Design OOA/D
• Extensively used Adobe Site Catalyst as a web analytics tool and Tealeaf as a site Monitoring tool when working with State Farm.
• Competent in Creating Unified Modeling Language UML diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams and Sequence Diagrams
• Experienced in defining Testing Methodologies, Designing Test Plans and Test Cases, Verifying and Validating Web based E-Commerce applications and Documentation based on standards for Software Development and effective QA implementation in all phases of Software Development Life Cycle SDLC .
• Extensive experience in developing Use Cases, creating Screen Mockups, conducting Gap Analysis and Impact Analysis, SWOT analysis, Cost Benefit Analysis, Risk Analysis
• Facilitated Change Management across entire process from Project conceptualization to Testing through Project Delivery, Software Development and Implementation Management in diverse Business and Technical Environments
• Responsible to Track, Document, Capture, Manage and Communicate the Requirements using Requirement Traceability Matrix RTM which helped in controlling numerous artifacts produced by the teams across the deliverables for a project.
• Extensive experience with developing Visual Aids.
• Involved in Test Planning, Test Preparation, Test Execution, Issue Resolution and Report Generation to assure that all aspects of a Project are in Compliance with the Business Requirements
• Strong experience in conducting User Acceptance Testing UAT and documentation of Test Cases. Expertise in designing and developing Test Plans and Test Scripts
• Performed functional testing as needed to ensure adherence to requirements
• Worked closely with the Performance Testing team on the Stress test and Performance testing.
• Highly motivated team player with excellent Interpersonal and Customer Relational Skills, Proven Communication, Organizational, Analytical, Presentation Skills, and Leadership Qualities
• Extensive experience with Documentation Repository tools like JIRA, Team Forge and SHARE POINT.
• Extensively used CA Clarity PPM and MS Project for Project Management related work

Technical Skills

PROFESSIONAL EXPERIENCE:

Confidential

Sr. Business Analyst

Confidential Velocity Portal of Monsanto. Both LCN and LCA applications will be used by the Vegetable breeders around the globe to create and maintain templates for each crop with components like the Germplasm codes, Breeding program codes, Additional Annotations etc.

Responsibilities:

• Was responsible to conduct/facilitate Sprint Workshops every week with Business Users Vegetable Breeders around the globe and Technical team, facilitate daily stand-up calls for project updates, facilitate Sprint Retrospectives at the end of the each sprint and conduct/facilitate Sprint Planning sessions.
• Was responsible to document User stories in JIRA and detailed requirements for each User story in the Story Board Editor SBE tool.
• Used JIRA tool to story point each story and prioritize story backlog based on Business Goals and objectives during the Sprint Workshop.
• Was responsible to create sub-tasks in JIRA for each User story during the Sprint Planning sessions and assign sub-tasks to the developers.
• Was responsible to create screen mock-ups for both the LCN and LCA applications and work with the Usability team UX on the standards for Monsanto
• Worked very closely with the development team and the QA team to detail requirements and help them with any issues/concerns on the User Stories.
• Worked very closely with the Development team during the Sprint Demos

Environment: JIRA, Story Board Editor SBE , Team city, SHAREPOINT, HPQC, MS Outlook, Microsoft Word, Microsoft Visio, Microsoft Excel, Snagit 10.0, Java.

Confidential

Sr. Business Analyst/ Data Analyst

• Confidential arises to complete a conversion of Cablevision Mountain States customers to Charter by 12/31/13. Perform Portal Intercept process on the Optimum.net portal to migrate the Optimum West Users Mountain States Users to Charter.net. Address all web-UI integration points with Cablevision for the Mountain States migration. The Users migration state will be kept in a cookie on the West.Optimum.net domain for Residential Customers and Optimum.net domain for Commercial Customers .
• With the acquisition of Optimum West it has become necessary to analyze the historical CSG MS Vantage data from the Mountain States to determine how the data stream from MS needs to be received by Charter. Several business groups depend on the ODS/EDW DataStream from MS making it imperative that all the necessary fields and tables are included in the Charter ODS/EDW DataStream. The scope of this project is to outline how Charter plans to unify the data from MS and Charter into a single data stream flowing from their respective CSG applications into the ODS Operational Data store and then into the EDW Enterprise Data warehouse that is accessible to all authorized applications.
• Project 2 Scope: Architecture Platform Project includes the activities necessary to build and implement the Next Gen service delivery platform to support Telephone and High Speed Data HSD for the recent acquisition of Optimum West. Charter is looking to leverage Oracle's Communications Suite platform to support planned customer growth and enable faster speed to market for product offers.
• The Next Gen Provisioning Stack OSM, UIM and ASAP is being introduced in addition to the current legacy OM and SIGMA Stack. Web Services are routed through the SOA layer to the new Next Gen Stack.

Responsibilities:

• Prepared Project Charters for all the Work streams Mobile CTAP, ECO monitoring, CTAP Portal, Web Services, IVR Activation, ORT, CSR Admin, WAC, Reporting and BACC Lite/Homeworld of the Next Gen Provisioning Project.
• Was responsible to document the Functional and Non-Functional requirements for all the work streams of the Next gen project.
• As a Business Analyst/Data Analyst, analyzed the MS Vantage tables to determine which data needs to be brought in to the Charter ODS/EDW DataStream.
• As a Data Analyst, analyzed the SQL codes to for each of the 105 reports that need to be Re-created or Deleted as a part of the Mountain States Integration project
• Identified and documented the impact on Self Invoicing and data feeds to Allant vendor for Charter Marketing Database Information , and Knotice, etc.
• Mapped Source to Target for all the EDW feeds ODS to EDW or Vice versa and all different feeds from Cablevision and analyzed if each feed needs the MSI Mountain States Data
• Identified and addresses all the downstream systems that may be affected data that flows out of ODS/EDW and into other systems and verified that they either want or do not want the new MSI data.
• Developed back-out strategy should there be an issue receiving the data stream
• Worked on Analysis and transfer or archiving of the databases in MS/Bresnan
• Worked very closely with the Data warehousing technical team and key stakeholders in recreating or deleting Bresweb/Nova reports.
• Conducted/facilitated JAD and Brainstorming sessions for eliciting the requirements
• Created Inbound/Outbound ODS/EDW Integration Data flow diagrams DFD's using Microsoft Visio.
• Worked on the TUM Telephony Usage Mediation project to transform and transfer Call Detail records CDR data from Charter switch or Billing MT. Metaswitch into the Downstreams systems like SENSAGE Call Detail records Data warehouse, CABS Reciprocal Compensation Revenue processing, Charter.net Phone Web Manager, Customer billing CSG, Equinox Telephone Fraud Management System etc.
• Was responsible in documenting the SIT and UAT Test Cases/scripts and Test plans.
• Used HPQC for updating the status of all the Test Cases Test Scripts that are executed during testing process
• Documented the Screen mock-ups/Wireframes using SNAGIT tool
• Acted as a primary contact for business partners and served as a Liaison between Business/Stakeholders and Technical team
• As a Project Manager, I have extensively used CA Clarity PPM and MS Project to update each project that I was assigned to and also to provide status updates to executive steering committee every week.

Environment: MS Share Point, Nova/Bresweb Data warehouse, Bresweb reporting, SQL Server, Informatica, Cassandra, CA Clarity PPM, SHAREPOINT, HPQC, Visual Aid, Microsoft Project, MS Outlook, Microsoft Word, Microsoft Visio, Microsoft Excel, Snagit 10.0, Java.

Confidential

Sr. Business Analyst/Product Owner/Scrum Master

Confidential management Project Item Catalog Services, Item Product, Item Portal, Item Traits for faster Product Set-up, centralized view of product enhancing Analytics and consistence maintenance of every item that is sold in Wal-mart/Sam's Club around the globe. It was an Agile Project following SAFe Scaled Agile Framework where the User Stories were defined around the Node Instance, Context, Classification, Sequence, Grouping of Attributes and Attributes for the Catalog team that I was leading as a Product Owner and Scrum Master.

Responsibilities:

• As a Product Owner, took the authority for the full product definition, and return on Investment for the Enterprise Master Item project Catalog teams .
• Defined and Prioritized Team Backlog so that the solution effectively addresses user needs while maintaining Technical Integrity.
• As a Product Owner, I attended most relevant Product Management meetings, Planning and backlog/vision refinement sessions related to the PSI Potentially Shippable Increments
• Was a Product Owner handling two Catalog teams Technical team providing Cassandra database service to other teams like Product teams two product teams , Compliance Portal Team, Traits team two traits teams and Systems team.
• As a Product Owner, I contributed to vision, Story backlog and owned implementation of the Business and tech stories.
• Used QC ALM for updating the status of all the Test Cases Test Scripts that are executed during testing process during every Sprint
• Tracked the Defects using QC ALM.
• Documented the Performance Testing Scenario's during every Sprint of the PSI as required.
• Documented Meeting Notes, Meeting Agenda of every Story time, Scrum meetings and posted in SHARE POINT to share with Business Users and the Project team.
• Documented the User Stories after the Sprint Planning and shared it with the Business Users and Product Managers before start of every Sprint.
• Worked very closely with the Product Manager and Product owner for the other teams to define the scope of every PSI.
• Performed functional testing as needed to ensure adherence to requirements
• Worked closely with the Performance Testing team on the Stress test and Performance testing.
• Used Bizagi Process Modeler application to diagram, document and simulate processes

Environment: SAFe Scaled Agile Framework , BizAgi Process Modeler, Cassandra, JIRA, Visual Aids, Team Forge, QC ALM, DataStrax JAVA , Share Point, Microsoft Project, MS Outlook, Microsoft Word, Microsoft Visio, Microsoft Excel, Microsoft Access, Snagit 10.0, Java.

Confidential

Sr. Business Analyst/Project Coordinator

• Confidential Chile in January 2011 contains basic planning functionality. The markets need enhanced functionality to create a merchandise plan that closely aligns to their business process and eliminates manual processes that are created to accommodate the base merchandise planning application. It needs to contain the ability to plan Open to Buy, allowance metrics, and DC Inventory as well as provide standardized reporting. This project will deliver a more complete planning and budgeting application RPAS ORACLE RETAIL PREDICTIVE APP SERVER for Chile and India retail organizations that will then be able to be developed for all markets upon request.
• Confidential A merchandise planning application is needed to help merchants plan sales, receipts, inventory and profit. Without an application, merchants will need to rely on manually updated spreadsheets. The creation of a basic planning application for India Cash Carry will be the platform used for other markets without a merchandise planning application as well as future acquisitions.

Responsibilities:

• As a Business Analyst, was responsible to document the requirements related to the Core Merchandise Financial planning CMFP tool RPAS ORACLE RETAIL PREDICTIVE APP SERVER that will allow the business to create a merchandise plan that closely aligns to their business process and eliminates manual processes that are created to accommodate the base merchandise planning application
• Was also responsible to elicit and document requirements related to Open to Buy OTB BI Report functionality that will allow merchants to plan and monitor inventory levels that drive In-season buying decisions.
• Trained the trainers End Users from Chile and India on CMFP Application and BI report tool that is accesses through Wal-mart WIRE .
• Was also a part of the in-country support structure team and in-country process monitoring team who are responsible to provide support to Chile and India from On-site on the CMFP application
• Responsible to document the UAT scripts for both the projects and was leading the UAT sessions.
• Documented the Business Process Document for both the projects to help understand how the application works and delivered it to the End-users.
• Documented the CMFP Administration document and delivered it to the end-users.
• Used HP Quality Center for updating the status of all the Test Cases Test Scripts that are executed during testing process.
• Was responsible to documented the Data-flow Diagrams DFD's using Microsoft Visio
• Documented the Screen mock-ups using SNAGIT 10.0 tool.
• Worked very closely with the SME's on the International teams and various stakeholder teams within ISD and Home office of Wal-mart
• Participated in an agile team to help bridge the gap between business and development staff.
• Also worked as a Scrum master during the initial phase of the project and was responsible in conducting/facilitating Daily Stand-up meetings, Weekly meetings and Monthly meetings
• Analyzed Business needs and developed Functional and Non-functional requirements. Documented Business Requirements list BRL which is an integral part of the Business Requirement Document BRD .
• Documented Meeting Notes, Meeting Agenda and posted in SHARE POINT to share with Business Users and the Project team
• Perform Gap Analysis of the processes to identify and validate requirements.

Environment: CMFP, RPAS, BI Reporting, HPQC 10.0, Share Point, BizAgi Process Modeler, Microsoft Project, MS Outlook, Microsoft Word, Microsoft Visio, Microsoft Excel, Microsoft Access, Snagit 10.0, .NET, Mainframes, Java.

Confidential

Sr. Business Analyst/Project Coordinator

Confidential that was founded in 1922. The company also has operations in Canada. State Farm is migrating its website statefarm.com to a new Web Content Management System called Tridion, and also making it responsive using the latest technologies available in the market. This project created a new Style guide for all of the Statefarm.com content for various Desktop, Mobile and Tablet applications for US and Canada Website content. There are over 8 software packages and 200-500 changes that need to be monitored and coordinated on a monthly basis. All of this content was re-written in English for both US and Canada , Spanish and redesigned

Responsibilities:

• As a Business Analyst, was the primary point of contact for the Corporate Business partners and is responsible for understanding current and Future Business Process.
• Utilized ITIL framework to deliver high end quality products and services to the customers/Users
• Gather requirements and Design, Create Tridion Schemas, Components, Templates, Workflow and Building blocks to achieve requirements
• Extensively used Web Analytics tool called Adobe Site Catalyst to monitor Number of hits and number of visitors per page. Site Catalyst can create dashboards with all the necessary information.
• Extensively used Tag management system called Ensighten to tag each page easily
• Prepared content bundles for various pages on Statefarm.com based on Mobile Risks High, Medium and Low and New pages for different Sprints sprints 1 to 9
• Documented the Page kits based on DVTS Digital Visual Templating System base templates.
• Documented the tool kits based on the information and documentation provided by Razor Fish.
• Interact with Search Engine Optimization SEO team to ensure the search keywords, Canonical tags, redirects are placed at correct location in the code.
• Worked with Web Analytics team to ensure analytic tags and rules are properly coded as per business requirements
• Worked with onsite partner resources and various stakeholder teams within Digital Development Center and Digital Center of Excellence
• Generated solutions that met company needs, while working with associates on many levels, both Internal and External to State Farm.
• As Business Analyst, helped the team to focus on larger business issues and removed obstacles that impacted the team's ability to deliver.
• Established and maintained strong relationships with various Business partners throughout Corporate and the systems Department.
• Participated in an agile team to help bridge the gap between business and development staff.
• Acted as a primary contact for business partners and served as a Department Liaison
• Lead the implementation of Systems solutions that meet the needs of the Organization by gathering information and business requirements, conducting research, and staying on top of business and information technology industry trends
• Analyzed Business needs and developed Functional and Non-functional requirements
• Coordinated the development of procedures, training and other communications.
• Documented Meeting Notes, Meeting Agenda and posted in Lotus Notes to share with Business Users and the Project team
• Conducted facilitated JAD/JRP sessions for eliciting the requirements
• Documented Data Flow Diagrams DFD's , Use cases as when required for the project.
• Perform Gap Analysis of the processes to identify and validate requirements.
• Analyzed and translated business requirements into system specifications utilizing UML and Agile methodology.
• Coordinated various kinds of Browser Device testing, QA review, System Integration testing and User Acceptance Testing UAT
• Used Mercury Quality Center for updating the status of all the Test Cases Test Scripts that are executed during testing process.
• Used MS Visio and Snagit for documenting the tool kits in the Content Bundles.

Environment: ITIL v3, Site Catalyst, Ensighten, Tealeaf, SDL Tridion Blueprint, Schemas, Components, Workflow , Adobe Site Catalyst, Windows 7, Share Point content Staging Library , Microsoft Project, Microsoft Word, Microsoft Visio, Microsoft Excel, Snagit 10.0, NET, Mainframes, Java, HPQC 10.0, MS Outlook, Lotus Notes, Agile.

Confidential

Sr. Business Analyst/Project Coordinator

• Confidential stores in 16 Southern States of United States. Belk currently uses PeopleSoft version of v8.9 and People Tools version of v8.48. The Project Scope included upgrading the PeopleSoft Confidential Garnishment and Direct Deposit , Core HR Hire/Re-Hire, Transfer, promotions, Pay-rate change, Job Re-classification, LOA and Departments of Confidential and Recruitment Job Requisition and Posting, Application data processing, Screening and Interview and Hire Candidate , Employee Self Service Personal Data Maintenance, Update Direct Deposit, W-4 and View Paycheck Portals.
• Was also leading one of the Major projects for Belk - Work Force Management Project Time and Attendance from Timera to Reflexis application, Scheduling, Forecasting and Budgeting work streams . Lead all the work streams for the WFM project. Partnered with the Belk selected vendor Reflexis to deploy this project for Belk. Received training from Reflexis on their WFM application at their head office in Boston, MA and came back to Belk to train the trainers.
• Was also a part of supporting the large scale OS upgrade deployment project.

Responsibilities:

• Worked on B2B processes in Distributes systems from modeling to Implementation and Execution.
• Provide remote and onsite support 24 7 distributed critical J2EE application based on Weblogic and Oracle Databases.
• Created the Work-Plan in MS Project, Gantt Charts and Timelines for the Upgrade Project and scheduled meetings with the Steering Committee of BELK to review the Work Plan, Gantt Charts, Timelines and get the Sign-off to initiate the Project.
• Created an RFI Request for Information and RFP Request for Proposal and was responsible in sending the RFP to different Vendors and took the sole ownership of conducting the Demos of different Vendors and scoring the RFP along with the Steering committee and was involved in selecting the Vendor for the PSO Upgradation project.
• Gathered the Functional Capability requirements Setup and administration, Operational Budgeting, Enterprise Forecasting, Labor Scheduling, Time and Attendance, Task management, Employee Self-Service and Reporting Analytics , Technical requirements Architecture Infrastructure, hardware and Sizing, System Administration and Maintenance, System performance, Integration, Security, Software as a Service SaaS and Investment in Innovation and Implementation requirements Project Management and Documentation, Training Program, Third Party Services and Product Maintenance Warranty from each of the departments of the HRIS, IT, Benefits and Compensation and Payroll to document the RFP
• Conducted User interviews, gathered requirements, analyzed the requirements using RUP methodology and documented the requirements using Microsoft Word for the inclusion of new Functionality-Absence Management in the PeopleSoft v9.1.
• Extensive experience with the Scheduling tool Infor Workbrain. Used this tool when deploying the Scheduling work stream as a part of the WFM project.
• Perform Gap Analysis of the processes to identify and validate requirements.
• Prepared Business Requirement Documents BRD's after the collection of Functional Requirements from System Users that provided appropriate scope of work for technical team to develop prototype and overall system.
• Created Source to target data mapping documents identifying key data elements and prepared Data Flow Diagrams
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology
• Developed budget planning report timelines of the project by conducting walk-through sessions and meetings involving various leads from Development, QA and Technical Support teams.
• Authored various Use Cases and Activity diagrams, Sequence diagrams using Rational Requisite Pro and used UML methodology to define the Data Flow Diagrams DFD .
• Performed GAP analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.
• Conducted UAT to confirm that all derivative products can be successfully processed through stages of the trade life cycle
• Coordinated various kinds of User Acceptance Testing UAT including regression testing, system testing, integration testing, functional testing, alpha beta testing.
• Used Mercury Quality Center for updating the status of all the Test Cases Test Scripts that are executed during testing process.
• Used MS Visio and Snagit for Process modeling, Process mapping and Business Process flow diagrams.

Environment: PeopleSoft v8.9, v9.1, Clarity, Share Point, Microsoft Project, Microsoft Word, Microsoft Visio, Microsoft Excel, Snagit 10.0, Axure, People Tools v8.49, v8.51, C , .NET, Mainframes, Java, UNIX / Oracle Platform, HPQC 10.0, MS Outlook, RUP.

Confidential

Sr. Business Analyst

Confidential Dental, Critical Illness and Accident, Short Term Disability and Long term Disability etc.. was based on their Job codes Management/Full-time/Part-time/Temporary/Trainee . The Eligibility by Hours project of the Wal-mart defines the Benefits of all the Part-time employees based on the Number of hours worked per week. Every Part-time employee's average hours for the last 26 weeks is calculated and if the average hours for the last 26 weeks is greater than or equal to 24 hours per week, then the part-time associate is eligible for Part Time Benefits. My responsibility was to render Business Analyst services in the creation of Reports which has the average hours of each Part-time associate of every Store/Club/Home office/Distribution centre and Defining the Eligibility Criteria for Part-time Benefits.Created RFI and RFP's for the Open Enrollment and YEYB projects along with preparing Scope and vision documents for the same. Coordinated with the vendors and was responsible in bringing the vendors for Onsite demonstrations.

Responsibilities:

• Involved in Inception Phase and prepared vision statement and initial data models that contain Business Requirement Documents and supporting documents that contain the essential business elements and detailed definitions.
• Conducted user interviews, gathered requirements, analyzed the requirements using RUP methodology and documented the requirements using Rational Requisite Pro.
• Worked with the SME's Financial Analysts, Risk Managers, and Project Managers to define business critical needs and analyze the possible technical solutions.
• Created Business Requirement Document BRD , Functional Requirement Specification FRS document, User Requirement Specification URS and Change Request CR document for system application development.
• Created use case scenarios and documented work flow and business process using Rational Rose
• worked extensively in Java applications for the Open Enrollment Projects 2010 and 2011 and Year End/Year Begin projects 2010 and 2011 where walmart.com/us was a Java application
• Analyzed and translated business requirements into system specifications utilizing UML and RUP methodology
• Developed budget planning report timelines of the project by conducting walk-through sessions and meetings involving various leads from Development, QA and Technical Support teams.
• Authored various Use Cases and Activity diagrams, Sequence diagrams using Rational Requisite Pro and used UML methodology to define the Data Flow Diagrams DFD .
• Performed GAP analysis for the modules in production, conducted feasibility study and performed impact analysis for proposed enhancements.
• Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.
• Conducted UAT to confirm that all derivative products can be successfully processed through stages of the trade life cycle
• Coordinated various kinds of User Acceptance Testing UAT including regression testing, system testing, integration testing, functional testing, alpha beta testing.
• Used Mercury Quality Center for updating the status of all the Test Cases Test Scripts that are executed during testing process.
• Extensively used Informatica client tools. The objective is to extract data stored in Oracle database, flat files to load finally into a single data warehouse repository, which is in Oracle.
• Used MS Visio and Snagit for Process modeling, Process mapping and Business Process flow diagrams.
• Tracked the defects in legacy reports as per account managers and end users. Compared the results and tracked the differences in excel
• Managed workload, schedules and coordinated status review meetings with project managers, business managers and team members.

Environment: Microsoft Word, Microsoft Visio, Snagit 10.0, Share Point, C , .NET, Mainframes, Java, UNIX / Oracle Platform, HPQC 10.0, MS Visio, MS Outlook, MS project, MS Dynamics, RUP.

Confidential

Business Analyst

Confidential is the leading off-price retailer of apparel and home fashions in the United States and worldwide. With nearly 19 billion in revenues in 2007, more than 2,500 stores and almost 130,000 Associates, our off-price mission is to deliver a rapidly changing assortment of quality, brand name merchandise at prices that are 20-60 less than department and specialty store regular prices, every day. TJX's off-price concepts include T.J. Maxx, Marshalls, Home Goods, and A.J. Wright in the U.S., Winners and HomeSense in Canada, and T.K. Maxx and HomeSense in Europe.

Responsibilities:

• Accurately identify the business and functional requirements for the strategic process re-engineering and design
• Analyzed AS IS and TO BE processes. Statistics calculation of the solution. Created conceptual and logical data models as well as helping data warehouse developers in creating physical data model of the fact tables
• Authored Product Requirement Documents, System specification Documents including source-to-target mappings, use case specifications, business process modeling, requirement change request, data dictionary, page layout, error messages, business rules along with the technical staff and developers.
• Identified resources for information and source systems data flows
• Facilitated JAD Joint Application Development sessions to identify business rules and requirements, Documented them in PRDs a format that can be reviewed and understood by both business people and technical people
• Analyzed the business requirements and the impact of outbound and inbound interfaces with other legacy applications processes and reports
• Designed functional solution of the project
• Liasoned with the IT, vendor and business user to drive the required solution
• Assisted project manager with project scoping, project plan, monitoring and milestones tasks
• Responsible for requirements elicitation understanding, analyzing, optimizing , process reengineering, and system solution design, and documenting all the Key Performance Indicators KPI
• Employed Agile development process to assist with assessing unprecedented levels of tool and technology-specific guidance, helping to bring higher quality software development cycles into the project
• Conducted functional walkthroughs, User Acceptance Testing UAT sessions, and assisted the development of User Manuals for customers
• Created the contents for collaterals such as solution presentations, datasheets, whitepapers and FAQs
• Worked on Security features of solution during entire SDLC
• Implemented and monitored Individual Development Plans focusing on total performance, including both quality and productivity
• Maintained and update test plan, test cases, test scenarios and test environment in QC throughout the SDLC
• Prepared Training documentation for end users to update customized information regarding employee status. Assisted in the post implementation activities
• Maintained and tracked UAT Bug Reports and coordinated with development team to ensure high priority bugs get fixed in a timely fashion
• Handled Requirements throughout the project life cycle including scope/change management
• Ensured successful UAT testing, training and end user sign off

Environment: Microsoft Word, Microsoft Visio, Snagit 10.0, C , .NET, Mainframes, Java, Windows XP, HTML, SharePoint Server, DB2, SQL, SQL Server, VBScript, Adobe Photoshop, HPQC 9.0.

Confidential

Business Analyst

Project Scope: Objective of the project was to develop Medicaid Management Information System following HIPAA standards. The web based Health Care Management System is developed using HIPAA guidelines and regulations which keeps track of Healthcare transactions like Eligibility Request/ Response, Request and Response for Claims Status, Prior Authorization, Claims Vision and Claims Payment.

Responsibilities:

• Interacted with department heads to finalize business requirements, functional requirements and technical requirements and also created Business process model.
• Performed Requirement Analysis by gathering both functional and non functional requirements based on interactions with the process owners stake holders and document analysis, represented them in Requirements Traceability Matrix RTM .
• Facilitated JRP sessions between technical and regulatory teams for meeting requirements as well as solving problems on a daily basis
• Involved in creation and reviewing of Functional Specifications and created a Functional Requirement Document
• Led and conducted JAD sessions for requirements gathering, analysis and design of the system.
• Conducted JAD sessions, created Use Cases, work flows, screen shots and Power Point presentations for the Web Applications
• Designed and development of test cases based on functional requirements for Institutional and Professional claims for EDI and HIPAA Transactions 837/835, 834, 276/277, 270/271 testing.
• Performed System testing of the Claims processing systems Pricing Rules, Duplicate/Limits validation, Member Eligibility, Provider Enrollment, et al .
• Provide implementation assessment, strategy, and mentoring services for Rational Rose, UML and RUP.
• Used Rational Requisite Pro to improve the communication of project goals, enhance collaborative development, reduce project risk and increase the quality of application before deployment.
• Created and maintained Narrative Use Cases Business Use Cases, System Use Cases and modelled Use Case Diagrams, Activity Diagrams, Data Flow Diagrams using MS Visio.
• Followed the adaptive RUP framework for the whole Project life cycle PLC
• Fine tuned search engines and pulled data from different databases and migrated data back and forth using SQL.
• Designed and developed, Use Cases, Activity Diagrams, Sequence Diagrams, OOAD, Visio and Business Process Modeling
• Teamed up with both internal and external software development groups to provide functional requirements specifications in form of use cases, business process flows, and prototypes and management reporting requirements.
• Assisted in data mart design and prototyping
• Worked on following applications Business Objects, Enterprise Architect, Toad, Plainview project management , Microsoft Suite Word, Excel, PowerPoint, Visio, Access, Project
• Plainview administrator Responsible for end user training, report development, process documentation, and software administration.
• Employed Rational Clear Quest for effective Change Management Requirements Creep and bug tracking during the testing lifecycle.
• Involved in creation and execution of manual test cases in Mercury Test Director and automated Test Cases in QTP and analyzed the Test Results.

Environment: Windows XP/2000, Oracle, PL/SQL, Mainframes, .NET Java, J2EE, MS-Project, MS-Office Suite, MS Visio, Rational Requisite Pro, Clear Case, Clear Quest, MS Visual Source Safe, HPQC.

Confidential

Business Analyst

Confidential lab is a vertically integrated pharmaceutical company with a presence in over 100 countries, and is one of the leading global generic pharmaceutical companies by revenues. Reddy's lab was automating their customer data entry system. They wanted a new automated system, which handles all the customer visits and customer details. The emphasis was on making a system that can handle huge volumes of data, which is scalable and is very easy to use by the end users who are doctors and other medical staff who had very little or no computer awareness.

Responsibilities:

• Responsible for gathering user requirements by constantly interacting with different Business users for the new customer data entry system.
• Involved in analysis of the technical specifications of the current system and the infrastructure needs.
• Prioritized the requests to fit the system and monitor feasibility.
• Developed a project plan for the entire implementation of the new system.
• Developed use case models to depict the system functionality.
• Documented a detailed functional specifications document to explain all the aspects of the new system.
• Reported status to project management and project owners on a weekly and monthly basis.
• Interacted with the development team to explain the system requirements of the end users.
• Involved in organizing the functional walk through to explain the changes to the testing team.
• Responsible for verifying and signing off the test strategy prepared by the QA team.

Environment: UML, MS Visio, MS Office, MS Project, Waterfall methodology, SQL, Oracle9.0, Win runner, Load runner.