OBJECTIVE

• To take a challenging role on business operations as Business Analyst and give an efficient and effective solution that will help the organization to achieve the best solution in business and ultimately increase its productivity in market.

SUMMARY

• 6+ years of Business Analyst experience with exceptional record of delivering cost effective, high performance technology solutions to meet challenging business demands. Extensive qualifications in all facets of information systems methodology from conceptual design through documentation, implementation, user training, quality review, and enhancement.
• Expertise in eliciting and synthesizing business requirements and in ensuring those requirements meet approved business plans. Seamless understanding of business and technology and their interrelationships.
• Strong organizational and communication skills that facilitate success in attaining commitment and team work. Experience with training and mentoring team members with product knowledge and business processes. Strong time management skills in handling multiple projects, releases and deadlines under minimal supervision.
• I make useof my experience toreengineer the process and improve it to make the business effective and efficient.
• A proactive high performer with proven ability to work with multi - discipline, cross-cultural teams and end users.
• Ability to handle multiple tasks and work independently as well as in a team.
• Strong proficiency in all phases of SDLC (Software Development Life Cycle) including requirements gathering, analysis, design, implementation, testing and deployment. Excellent understanding of the Waterfall and Agile methodologies.
• Experienced in customer/client interaction, deep understanding of business systems functionality and technicality.
• Partner with subject matter experts to gather and develop detailed business requirements for system implementations and service requests.
• Skills in developing Use Case diagrams, Sequence diagrams, State Chart diagrams, and Class diagrams.
• Proficient in gathering business and technical requirements from both formal and informal sessions through interviews,
• NetMeeting, questionnaire, video conferencing, JAD sessions and conference calls.
• Ability to clearly document business requirements (BRD) and functional requirements (FRD), together with capturing the relevant Use Cases, UCDs (Use Case Diagrams) and Sequence diagrams.
• Experienced in creating Test Plans thorough hands on experience with designing test cases covering all test conditions and eliminating redundancy and duplications.
• Excellent knowledge of MS Office especially MS Excel, Power Point, Word etc
• Experienced working in all phases of Software engineering, such as business and software systems modeling with UML (Unified Modeling Language). Also in Requirement gathering (Functional Specifications/Use Cases), Systems Analysis and Design, Coding, Debugging and Testing, Acceptance Tests, start-up, Troubleshooting, Training, Benefits Analysis.

TECHNICAL SKILLS

Operating Systems: Windows 98, XP, Vista, 7, windows 8

Modeling Tools: Rational Rose, UML, MS Visio, PVCS

Utilities: MS Office, MS Project

Databases: Oracle 10g/9i (PL/SQL), MS SQL Server2000, MS Access

Reporting Tool: MS Excel, Bugzilla

Software Engineering: Waterfall Model, Agile methodologie

Other Skills: Project management, Time management, excellent communication and analytical skills, problem solving ability, taking initiative and self starter, taking ownership & responsibility in team, team building and interpersonal skills, good presentation skills.

PROFESSIONAL EXPERIENCE

Confidential, Wilmington, DE

Sr. Business Analyst

Responsibilities:

• Interacted with stakeholders and end users in order to define the purpose and scope of application and gather User Requirements.
• Created Requirement Specification Documents after conducting Interviews with End Users, JAD Sessions and analyzed their current systems.
• Involved in Medicare, Medicaid and also in International Classification Disease (ICD).
• Involved in gathering requirements that comply with HIPAA 5010, HL7 and ANSI X 12 format regulations to protect the privacy of the employee insured under any policy.
• Conducted and involved in functional requirement reviews and walkthrough with the designers, developers and stakeholders.
• Monitoring Defect Tracking using Rational Clear Quest to ensure that testing effort is progressing with the development team.
• Involved in GUI Design sessions with the Usability Team and testing Browser compatibility and navigation.
• Actively involved in analyzing the As-Is process and designing to-be process as a part of business process re-engineering module, using TQM as a tool to handle various problems encountered during the effort to improve the process continuously.
• Managed the change request and analyzed the impact of the change request on the application in regards to Project Plan, Project Scope and Project Schedule.
• Interacted with users using existing Mainframe system for better understanding of business flow and implementation.
• Clarified QA team issues and reviewed test plans and test scripts developed by QA team to make sure that all requirements will be covered in scripts and tested properly.
• Organized meetings to discuss outstanding issues with QA team and developers

Environment: HTML, SQL, Rational Clear Quest, Windows XP/2000, MS Project, MS Visio, MS Outlook and MS Office.

Confidential, Florida

Business Analyst

Responsibilities:

• Requirements analysis for system enhancements and changes. Developed project plan to complete project in specified duration and cost. Analyze system & transaction data flows, gather business and compliance requirement for various analysis and reporting and prepare technical specifications and data model.
• Interacted with development team on a technical level to communicate client requirements; Participated in lead project teams, ensuring data gathering and report production to meet needs of management.
• Extensive experience in translating business needs to technical requirements and involvement in requirements gathering, system and data flow analysis, use-case writing, process and design diagrams.
• Instrumental in writing the Business and System Vision documents, Business and System Use Cases, Supplementary Specifications and extracting Stakeholder requirements.
• Developed system agnostic Use Cases for the processing of Institutional.
• Supported full traceability among all artifacts throughout the software development life cycle.
• Realized Use Cases and their corresponding activity flows with complete entity relationship, recording all flows in Rational Rose and using ClearCase for Version Control. Also used PVCS for Version Control before migrating to ClearCase.
• Generated Use Cases in Rational Rose.
• Designed conceptual and specification methodology using OOAD methodologies based on UML (Unified Modeling Language)
• Extensively involved in performing Gap Analysis in the upgrade of the existing Claims Processing system and highlighting related issues.
• Co-ordination with multiple teams and integration architects, in performing analysis for issues regarding speed and stability.
• Interfaced with Artifacts and Solutions delivery teams to provide input for planning a Web-based Architecture.
• Extensively involved in performing the SIT (System Integration Testing) and UAT (User Acceptance Testing) testing of new system.

Environment: Rational Rose, Clear Quest, MS-Word, Excel, UML, Visio, Acrobat Reader, MS-Word, MS-Outlook.

Confidential, NJ

Business Analyst

Responsibilities:

• Facilitated JAD (Joint Application Design) sessions and coordinated extensive communication networks (interviews, written correspondence, reports, implementation requirements, project status reports, oral presentations, e-mails, etc.) to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.
• Elicited and gathered user and business requirements through open ended discussions, brainstorming and storyboarding/storyboarding/prototyping.
• Recorded project plans, Business Requirement Document, Business Specification Document and data models for the iteration.
• Worked on commercial lending Acquisition and Permanent Loan Multi-Family, Mixed-Use, Industrial, Office and Retail Properties, Streamlined Approval Processes, seasonal cash needs,receivables financing and short term cas flow.
• Interacted with the stakeholders, Business users, system architects, developers to understanding data model and structural data hierarchy. Translated business requirements into functional and Non-functional specifications to communicate with development team.
• Analyzed business requirements and segregated them into high level and low level Use Cases, Activity Diagrams and Sequence Diagrams using Rational Rose according to UML methodology.
• Recorded project changes on a weekly basis using change data to update the project plan and provide up-to-date information for project status reporting.
• Performed Gap Analysis to check the compatibility of the existing system infrastructure with the new business requirements.
• Formulated test plans, test scenarios and test cases for core subsystems.
• Interaction with SMEs, understand business needs and determine technical solutions. Identifying use cases, system documentation in the form of written narratives and flowcharts (activity diagrams).
• Assisted in enhancement of training materials for new technology and process improvements.
• Identified and documented best practices for the product offering and provided analytical support and problem resolution for existing customers.
• Assisted quality assurance team in testing different releases and in designing test plans,VB scripts and test cases.
• Performed User Acceptance Testing (UAT).
• Developed Project Status Metrics for weekly evaluation of Project Status and analyzed the impact of the open issues and Change Request on the Project Plan.

Environment: MS Office, Rational RequisitePro, Clear Quest, Microsoft Excel, MS Visio, commercial lending, Crystal Reports, windows XP.

Confidential, Jersey City, NJ

Business Analyst

Responsibilities:

• Planning, requirements gathering, design documentation, testing of back office security applications.
• Proficient in creating Process Flow Diagram to communicate the team members about the functionality input, processes and output. Furthermore, expert in designing user interface screens and write specific user requirements to the point.
• Created functional specification documentation that consists of use cases, including documented workflows and business rules; screen prototypes and user and application interface designs to communicate planned system functionality.
• Created wireframes/mockups for the system using snag it and other tools.
• Worked ongap analysis between the system being sunset and the new system and wrote the requirements for the functionality needed to fill the gaps.
• Participate in identifying user requirements by working on teams with a number of key individuals representing business and technology.
• Expert in writing requirement document, communicate, and review requirements with project team members.
• Proficient in resolving user requests e.g. configuring workflow, creating Business Services to provide user with automation of creating Lead through Response etc.
• Expert in writing functional specifications using UML models including user case diagram, activity diagram, and sequence diagram, and collaborated with software architects and developers to ensure that the applications conform to the requirements and helped to understand the business flow and account relationships in accordance to the specific databases and tables involved in development.
• Development of testing plans, scenarios and scripts and participate in user acceptance testing (UAT).
• Excellent experience in MS Visio, Snag it, MS Office Suite and MS Project, and gathering user requirements and technical documentation.

Environment: MS Office Suite 2007, MS Visio, Snag it, MS Outlook, MS Project., Test Director.