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Presales Consultant Resume

French Alps, FrancE

PROFESSIONAL EXPERIENCE

Presales Consultant | Confidential (software editor) September 2010 - Present Confidential (French Alps, France) Presales consultant, and head of consulting department, in charge of all consulting activities regarding the Confidential IT Service Management software : Comarch ITM

  • Leading presales activity (product presentations and demos, POC, technical support to sales, answers to RFI/RFP, participation in trade shows)
  • Comarch ITM expertise toward customers
  • Customers and Comarch internal trainings on the solution
  • Part of the specification and design process with R&D, as field representative
  • Involvement in marketing activities (web site, leaflet, logo design...)

Business consultant | Confidential (software editor) June 2009 - August 2010 Confidential (Normandy, France) Expertise role on SAP project for SAP Convergent Charging module (former Highdeal Transactive software).

  • SAP CC technical lead on SAP CC integration projects (USA, Portugal, Germany): blueprinting, technical consulting, workshop management.
  • Training and management of SAP consultants (Europe, US, India)
  • Presales operation support (projects sizing, technical meetings, RFx answers)
  • Highdeal customer portfolio follow-up, following Highdeal acquisition by SAP.

Project manager |Confidential (software editor) January 2005 - June 2009 Confidential (Normandy, France) Integration projects management for Highdeal rating and billing solution.

  • Planning, project scope and delivery definition, according sales offers and customer's needs.
  • Follow-up and coordination of development teams.
  • Technical writing : SOW, technical and functional specifications , test plans...
  • Direct customer relation management
  • Presales operation support
  • Functional and technical expertise
  • Consulting to system integrators and customers.
  • Technical services delivery (Java developments, on-site installation and configuration)

Training consultant | Confidential (software editor) March 2001 - December 2004 Confidential (Normandy, France) Setting up the Training activity within Highdeal (2001) Responsible for technical and functional trainings toward customers and partners, and for internal consultant education/certification.

  • Training sessions planning, organization and follow-up
  • Training sessions performance for customers and partners, in various market segments (mobile, VoIP, Internet providers, system integrators...)
  • Financial and activity reporting of training services
  • Training documents/supports writing

Programmer - Analyst | Confidential (IT services) February 2000 - March 2001 Paris (France) Mission for "Societe Generale" - E-banking services

  • development et maintenance of graphical interfaces for minitel (videotext terminal)
  • Preparation studies for security enhancement on minitel e-banking applications.

INTERNSHIPS AND OTHER EXPERIENCES

Navy Pilot Cadet| Confidential July - October 1999 Confidential (Britany, France)

Programmer - Analyst | Confidential (Military safety systems) March - June 1998 Confidential(Paris region, France) End of studies internship - Confidential (2 years technology degree) Development of a tool to capture security measures for French Air Force bases

Poultry farm employee | Hubert SA June 1995 - July 1999 Saint L (Normandy, France) Handling (egg collection, monitoring nesting, feeding of chicken) Health monitoring

EDUCATION

4 years IT degree, Artificial Intelligence option 3 years IT degree IUT de Caen 2 years technical IT degree Baccalaureat S (Sciences, specialized on Physics)

SKILLS

Languages French : native speaker English : Fluent Spanish : proficient in

Certifications ITIL V3 - Foundation

Expertise domains BSS / Billing, Charging and rating, mainly in telecommunication area IT Management Project management

IT skills

Full expertise of SAP Convergent charging solution (Highdeal Transactive). Full expertise of Comarch ITM solution). Programming languages : Java, Visual Basic, C, C++ ... Web languages: HTML, PHP, Java script... Operating systems: Windows, Linux. Databases : Oracle, SQL Server, PostgreSQL, MS Access Design methods : UML, Merise MS Office solutions : Word, Excel, PowerPoint, Publisher Client/server architecture Strong and in-depth knowledge in rating and billing area

MISC Achievements< Founder of Federation francaise de Rateaux web site.

Leisure Sports: Ice hockey, winter and water activities (ski, snowboard, windsurf, scuba diving ). Air sports : private pilot License since 1997 Reading / writing Computers: because they have not been designed only for working purpose...

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