Presales Consultant Resume French Alps, France - Hire IT People

PROFESSIONAL EXPERIENCE

Presales Consultant | Confidential (software editor) September 2010 - Present Confidential (French Alps, France) Presales consultant, and head of consulting department, in charge of all consulting activities regarding the Confidential IT Service Management software : Comarch ITM

Leading presales activity (product presentations and demos, POC, technical support to sales, answers to RFI/RFP, participation in trade shows)
Comarch ITM expertise toward customers
Customers and Comarch internal trainings on the solution
Part of the specification and design process with R&D, as field representative
Involvement in marketing activities (web site, leaflet, logo design...)

Business consultant | Confidential (software editor) June 2009 - August 2010 Confidential (Normandy, France) Expertise role on SAP project for SAP Convergent Charging module (former Highdeal Transactive software).

SAP CC technical lead on SAP CC integration projects (USA, Portugal, Germany): blueprinting, technical consulting, workshop management.
Training and management of SAP consultants (Europe, US, India)
Presales operation support (projects sizing, technical meetings, RFx answers)
Highdeal customer portfolio follow-up, following Highdeal acquisition by SAP.

Project manager |Confidential (software editor) January 2005 - June 2009 Confidential (Normandy, France) Integration projects management for Highdeal rating and billing solution.

Planning, project scope and delivery definition, according sales offers and customer's needs.
Follow-up and coordination of development teams.
Technical writing : SOW, technical and functional specifications , test plans...
Direct customer relation management
Presales operation support
Functional and technical expertise
Consulting to system integrators and customers.
Technical services delivery (Java developments, on-site installation and configuration)

Training consultant | Confidential (software editor) March 2001 - December 2004 Confidential (Normandy, France) Setting up the Training activity within Highdeal (2001) Responsible for technical and functional trainings toward customers and partners, and for internal consultant education/certification.

Training sessions planning, organization and follow-up
Training sessions performance for customers and partners, in various market segments (mobile, VoIP, Internet providers, system integrators...)
Financial and activity reporting of training services
Training documents/supports writing

Programmer - Analyst | Confidential (IT services) February 2000 - March 2001 Paris (France) Mission for "Societe Generale" - E-banking services

development et maintenance of graphical interfaces for minitel (videotext terminal)
Preparation studies for security enhancement on minitel e-banking applications.

INTERNSHIPS AND OTHER EXPERIENCES

Navy Pilot Cadet| Confidential July - October 1999 Confidential (Britany, France)

Programmer - Analyst | Confidential (Military safety systems) March - June 1998 Confidential(Paris region, France) End of studies internship - Confidential (2 years technology degree) Development of a tool to capture security measures for French Air Force bases

Poultry farm employee | Hubert SA June 1995 - July 1999 Saint Lô (Normandy, France) Handling (egg collection, monitoring nesting, feeding of chicken) Health monitoring

EDUCATION

4 years IT degree, Artificial Intelligence option 3 years IT degree IUT de Caen 2 years technical IT degree Baccalaureat S (Sciences, specialized on Physics)

SKILLS

Languages French : native speaker English : Fluent Spanish : proficient in

Certifications ITIL V3 - Foundation

Expertise domains BSS / Billing, Charging and rating, mainly in telecommunication area IT Management Project management

IT skills

Full expertise of SAP Convergent charging solution (Highdeal Transactive). Full expertise of Comarch ITM solution). Programming languages : Java, Visual Basic, C, C++ ... Web languages: HTML, PHP, Java script... Operating systems: Windows, Linux. Databases : Oracle, SQL Server, PostgreSQL, MS Access Design methods : UML, Merise MS Office solutions : Word, Excel, PowerPoint, Publisher Client/server architecture Strong and in-depth knowledge in rating and billing area

MISC Achievements< Founder of Federation francaise de Rateaux web site.

Leisure Sports: Ice hockey, winter and water activities (ski, snowboard, windsurf, scuba diving ). Air sports : private pilot License since 1997 Reading / writing Computers: because they have not been designed only for working purpose...

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Presales Consultant Resume

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