SUMMARY

• Overall 9 years 8 months of Proactive work experience in IT diligence with good expertise in all stages of SDLC (Software Development Life Cycle) and ability to follow project standards and procedures.
• Played multiple lead roles & responsibilities - Business Analyst / Consultant, Onsite Project Coordinator, Business System Analyst (BSA), Business Analyst Reporting Manager, Oracle DBA, ORAPPS Techno-Functional Consultant.
• Good exposure on multiple domain projects - Retailer, Banking, Health, Hospitality, Utilities
• Good experience in studying, understanding and analyzing the Business Processes and propose simplified solutions
• Good exposure in executing projects in Agile Development Methodology under aggressive time lines
• Strong understanding & work experience on P-O-S systems both external and internal (associate) web-applications
• Strong in Requirements elicitation techniques, conducting Workshop sessions, Business Interviews and preparing functional documents like User Case Documents, Software Requirement Specification (SRS)
• Strong Wireframes / Mock-ups, UML Diagrams using standard tools and techniques
• Good experience working in project driven by Agile methodology & Lean methodology
• Resolution of difficulties and contentious issues by holding JD’s (Joint Discussion) meetings.
• Ensuring business expectations by conducting weekly Demo and product Walk-through
• Educate and drive the Business team through the company Project Management procedures
• Good experience in preparing and presenting Weekly Status Reports (WSR) with the business and share the project growth, risks and dependencies
• Coordinated with QA team on Test cases review and maintain the Requirement Traceability Matrix (RTM)
• Been a part of Business Users Acceptance Test (BUAT) from the Client place; Test the product, Track the BUAT issues
• Coordinated with the business on the Production releases, Test the release after each deployments
• Team Management:
• Successfully managed team of 25+ members to achieve the core competencies across many functional areas, Resource allocation
• Quick Learner & Good Team player

TECHNICAL SKILLS

Wire framing Tools/Languages: Balsamic, SnagIt, MS Visio

Languages: SQL, PL SQL

Operating Systems: Windows XP, 7, 8, 10

Databases: Oracle, MS SQL Server (2005, 2010, 2012), MS Access

Microsoft Tools: MS Office, MS Outlook, MS Project, MS Visio

Databases: Oracle, MS SQL Server (2005, 2010, 2012), MS Access

Microsoft Tools: MS Office, MS Outlook, MS Project, MS Visio

Project Management Tool: JIIRA, Insight, SharePoint

PROFESSIONAL EXPERIENCE

Confidential, NY

Business System Analyst (BSA)

Responsibilities:

• Detailing the high level requirements (BRD) into detail story lines
• Create JIIRA tickets for the Epic & Stories
• Prepared Evergreen to capture the UI elements settings and data
• Conduct story grooming sections with the Design, Technical & API teams
• Been part of daily stand-up calls with the team & review the JIIRA tickets and dependencies
• Coordinate with QA team on Test Case review and execution reports
• Coordinate with business user during Business Users Acceptance Testing (BUAT)
• Making sure the project goes smooth without any issues
• Work experience on multiple platforms (Desktop, Mobile)

Confidential - Berkeley Heights, NJ

Lead Business Analyst & Onsite Project Coordinator

Responsibilities:

• Managing the Berkeley Heights, NJ (L’ Confidential Corporate office) projects from the client office as an ONSITE PROJECT MANAGER & LEAD BUSINESS ANALYST
• Played Scrum master role and organized daily calls & project updates with the users
• Executed the projects on Agile Methodology with Lean team structure
• Conduct workshops with the business users
• Gathered requirements and prepared User Stories
• Sketched Wireframes & quick Mockups using standard tools
• Conducted Weekly Status meet (WSR) to update the project status, risks & dependencies
• Experience on POS systems (Mosaic) - manage and track customer orders, maintain customer’s credit card information’s and manage L’ Confidential brand inventories
• Coordinated with the technical team on the data integration with SAP and Mosaic db using API
• Coordinated the weekly code review call with L’ Confidential technical team
• Exposure on WebKit upgrade process & Accellion integration
• Coordinate with QA team on Test Case review and execution reports
• Coordinate with business user during Business Users Acceptance Testing (BUAT)
• Worked on Salesforce to admin the system user profiles and configurations
• Take part on Revenue Recognitions meetings; categorized and maintained Revenue sheets based on the project deliverables and follow-up with the Accounts team on POs
• Making sure the project goes smooth without any issues
• Good work experience working on multiple platforms (Desktop, Windows 10 & iPad)

Environment: JAVA, SAP, SQL DB, WebKit, and Accellion, Desktop, iOS, Salesforce, SharePoint 2010, Desktop, DPM

IT Consultant / Lead Business Analyst

Responsibilities:

• Studied the Business environment and workflows
• Gathered requirements & prepared documentations
• Analyze business expectations and prioritize based on the iteration plan
• Prepared Wireframes and Mockups - worked with business users on review and sign-off.
• Worked on Agile methodology within aggressive timelines
• Coordinate with the business and schedule daily scrums
• Update the project status to the client & clarify questions (if any)
• Demonstrate the product on weekly basis and showcase the project growth to client
• Coordinate the team on the QA defects and triage them
• Maintain the project management tool (Insight) with all the project documents
• Run the Weekly Status Report (WSR) with the business and project an overall weekly status of the project

Environment: HTML5, C# Adapter, Java

Confidential, NJ

Project Manager / IT Consultant / Lead Business Analyst

Responsibilities:

• Worked on POS systems “Mosaic SkinC” - manage and track customer orders, maintain customer’s credit card information’s and manage L’ Confidential brand inventories
• Conducted JAD sessions and interviewed the business owners
• Gathered requirements & prepared BRD
• Analyze business expectations and prioritize based on the iteration plan
• Prepared Wireframes and Mockups
• Follow-up with the business users on the review and sign-offs
• Coordinate with the business and schedule daily scrums
• Worked on Agileapproaches planning with incremental sprints
• Update the project status to the client & clarify questions (if any)
• Demonstrate the product on weekly basis and showcase the project growth to client
• Coordinate the team on the QA defects and triage them
• Maintain the project management tool (Insight) with all the project documents
• Run the Weekly Status Report (WSR) with the business and project an overall weekly status of the project

Environment: Desktop, iOS, HTML5, Java, Balsamic

Confidential, NY

Lead Business Analyst

Responsibilities:

• Managed on Agile development methodology
• Studied the Business environment and workflows
• Gathered requirements & prepared documentations
• Analyze business expectations and prioritize based on the iteration plan Coordinated with the BAs & Reviewed their deliverables

Environment: HTML5, Java, Balsamic

Confidential, NY

Lead Business Analyst

Responsibilities:

• Executed with Agile methodology
• Studied the Business environment and existing workflows
• Conducted JAD sessions with the business owners
• Gathered requirements & documented the requirements as user stories
• Drafted the wireframes
• Analyze business expectations and prioritize based on the iteration plan Coordinated with the BAs & Reviewed their deliverables

Environment: HTML5, Java, Balsamic

Confidential

Lead Business Analyst

Responsibilities:

• Coordinate with the client and conduct JAD session to gather the change in requirements
• Track the CRs and update the BRDs
• Attending daily meetings & demonstrate the product to client on weekly basis
• Execute the project on Agile project methodology
• Coordinate the team on the artifacts triage and clarifications
• Track, triage the bugs via Insight (Project management tool)

Environment: HTML5, Java, Balsamic

Confidential

Lead Business Analyst

Responsibilities:

• Analyze business requirements and prioritize the Iteration plan
• Worked on the mock-ups/wire frames based on the requirements
• Involved in preparing the Feature List and track the development status
• Client coordination
• Coordinate with the client and get the documents signed-off
• Attending daily meetings & demonstrate the product to client on weekly basis
• Coordinate the team on the artifacts triage and clarifications
• Track, triage the bugs via Insight (Project management tool)

Environment: Android 7 inch & 10 inch, Windows8 Tablet HTML5, JavaScript

Confidential

Lead Business Analyst

Responsibilities:

• Experience on POS systems - manage and track customer orders, maintain customer’s credit card information’s and manage L’ Confidential brand inventories
• Analyzing business requirements and prioritize the Iteration plan inline with Agile Methodology
• Analyzed the mock-ups/wire frames received from the onsite creative team
• Involved in preparing the Feature List and segregate whether it is Native or Hybrid
• Analyzed the existing Confidential website and iPad app to prepare the feature-stories-requirements document
• Communicate with the client and gather the requirement
• Coordinate with the client and get the documents signed-off
• Log the changes as version on the user stories and get it signed off for m the client.
• Coordinate the demo and walk-through on weekly basis
• Coordinate the team on the artifacts triage and clarifications
• Track, triage the bugs via Insight (Project management tool)
• Preparation and maintain the versions of application support documents

Environment: Java, HTML5, Jquery1.5, Photon Pulse, Axure Rp Pro 6.5, Photoshop, Mac OS (iPad)

Confidential

Senior Business Analyst

Responsibilities:

• Analyzing business requirements and prioritize the Iteration plan
• Prepare the User Stories for the requirements.
• Involved in preparing the sequence diagram based on the business flow using the Sequence Editor 1.7 tool
• Communicate with the client and gather the financial data mapping information’s
• Handled Metamodel-based approach to represent the relationship between system so that the financial information’s can be easily mapped
• Coordinate the demo and walk-through on weekly basis
• Log the changes and maintain the specification (excel) sheet
• Involved in designing the system template to upload the mapping information into the system
• Preparation and maintain the versions of application support documents
• Coordinated with the DB team to execute the queries to generate the outputs
• Helped QA analysts and technical heads with troubleshooting and fault resolution.

Environment: Java, GWT, OWT, OSA Framework, Oracle, Tomcat Server, Ant, InSight 4.0, Sequence Editor 1.7, Metamodel

Confidential

Business Analyst

Responsibilities:

• Analyzing business requirements and prioritize the Iteration plan
• Analyzed the mock-ups/wire frames received from the onsite creative team
• Involved in preparing the Feature List and segregate whether it is Native or Hybrid
• Communicate with the client and gather the requirement
• Coordinate with the client and get the documents signed-off
• Log the changes as version on the user stories and get it signed off for m the client.
• Coordinate the demo and walk-through on weekly basis
• Coordinate the team on the artifacts triage and clarifications
• Track, triage the bugs via Insight (Project management tool)
• Preparation and maintain the versions of application support documents

Environment: Java 1.5, Struts 2.0, Hibernate, MySQL 5.0, Jquery1.5, Flex 4.5, Sequence Diagram Editor 1.7, Balsamiq, InSight 4.0

Confidential

Business Analyst

Responsibilities:

• Analyzing business requirements and prioritize the Iteration plan
• Analyzed the mock-ups/wire frames received from the onsite creative team
• Involved in preparing the Feature List and segregate whether it is Native or Hybrid
• Communicate with the client and gather the requirement
• Coordinate with the client and get the documents signed-off
• Log the changes as version on the user stories and get it signed off for m the client.
• Coordinate the demo and walk-through on weekly basis
• Coordinate the team on the artifacts triage and clarifications
• Track, triage the bugs via Insight (Project management tool)
• Preparation and maintain the versions of application support documents

Environment: PHP, Drupal 6.3, AJAX, JAVA, Visio 2010, Axure RP, InSight 4.0

Confidential

Business Analyst (BA) / Project Manager (PM)

Responsibilities:

• Communicate with the client (Sudan Coordinator)
• Estimating the high level time frame of the projects.
• Preparing the Project Plan and prepare the documentation of Software Requirement Specifications and get the confirmation with the client.
• Delivery of requirements to developers and effective formation of the prototype
• Updating everyday work status to the Sudan Coordinator
• Arranging a weekly status meeting with the coordinators.
• Update the project status and the communication dialogues on Basecamp Project Management Tool to make the communication open to all who are involved

Environment: PHP, Joomla, Web Services, Base camp, MYSQL, Windows XP professional, WatIN - for functional automation, Load runner 8.0 - for performance testing

Confidential, FL

Business Analyst (BA) & Project Manager (PM)

Responsibilities:

• Analysis of Business requirements with Onsite Project Manager
• Documentation of Software Requirement Specifications with Use cases and estimated effort, coordinating with onsite project manager
• Task break down for team members, coordinating with the project lead
• Testing of the application, functional and UI-wise to ensure quality delivery
• Walk through of every task developed to the client and onsite project manager and coordinating for the confirmation to move the application LIVE
• Maintaining documentation on the change requests and tracking of changes in each module
• Analysis and coordination with the project lead for effort estimation for change requests
• Testing the implementation of CRs for functionalities and user-interface to assure that requirements are met
• Updating everyday work in progress to the client
• Worked on Basecamp Project Management Tool to make the communication open to all who are involved

Environment: ASP.Net 3.5, IIS, SQL Server 2000, Web Services, Windows XP professional, Manual Testing, Quality center 10.0, Clear case 7.1

Confidential, FL

Business Analyst (BA) & Project Manager (PM)

Responsibilities:

• Analysis of Business requirements with the client.
• Estimating the high level time frame of the project.
• Coordinate with onsite and client to get the confirmation of time frame and the project price quote.
• Documentation of Software Requirement Specifications with Use cases and estimated effort, coordinating with onsite project manager
• Determination of project flow and organization of application in a user-friendly manner.
• Delivery of requirements to developers and effective formation of the prototype and application
• Walk through of prototype every task developed to the client and arrange weekly demo with the client to confirm the work done.
• Updating everyday work in progress to the client
• Worked on Basecamp Project Management Tool to make the communication open to all who are involved

Environment: PHP, Joomla, JomSocial, Web Services, Base camp, MYSQL, Windows XP professional, Quick Test Professional 9.0 - for functional automation, Load runner 8.0 - for performance testing

Confidential, FL

Oracle Database Administrator (DBA)

Responsibilities:

• Monitoring the Production instance and the test instances.
• Taking Daily Cold Backups according to the client backup strategy.
• Performance Monitoring and Tuning whenever necessary.
• Troubleshooting.
• 24x7 System and User support.
• Resolving Lock conflicts.
• Monitoring space, storage and resolving related issues.
• Managing Redo logs.
• Net 8 configuration and Troubleshooting.
• Monitoring Alert and Trace files.
• LAN Troubleshooting, Software and Hardware Installation.
• CPU and IO related issues and co-ordination with Sys Admin.
• Conferencing with the client and getting the requirements and knowledge transfer to the team.

Environment: Java, AJAX, Web Services, Base camp, Oracle 9i, Windows XP professional, Quick Test Professional 9.0 - for functional automation, Load runner 8.0 - for performance testing

Confidential, FL

Project Coordinator

Responsibilities:

• Analysis of high-level requirement from Client.
• Documented Software Requirements Specifications and coordinated with Offshore team for effort estimation Coordinated with Offshore Development Team for Prototype Designing
• Walk-through of the prototype to the client and its confirmation
• Documented Technical Design Document with UML Diagrams
• Devised the functional logic for the application development where future enhancements can be made more efficiently.
• Application testing for functionalities and user-interface to assure high-quality delivery
• Deployment of application in client server for UAT testing
• Maintaining documentation on the change requests and tracking of changes in each module
• Analysis and coordination with the project management for effort estimation for change requests
• Testing the implementation of CRs for functionalities and user-interface to assure high-quality delivery
• Deployment of implemented change requests in client server for UAT
• Worked on Basecamp Project Management Tool to make the communication open to all who are involved

Environment: Java, AJAX, Web Services, Base camp, Oracle 9i, Windows XP professional, Quick Test

Confidential, CA

Oracle Apps Technical Consultant

Responsibilities:

• Developing Reports & Forms:
• Customizing them according to the user requirements.
• Register the reports on Oracle apps 11i - run the request and get the sample output - send it to the client and have a follow up till the task get closed and moved to production.
• Experience in analysis, design, and development using Oracle Developer 2000, PL/SQL, SQL, Oracle
• Reports and Forms.
• Familiar with Modules like Oracle Fixed Asset, Oracle Payables, Oracle Order Management.
• Excellent knowledge in generating XML reports using XML Publisher.
• Excellent understanding in developing and designing custom reports with additional tools like
• Financials Statement Generator (FSG).
• Experience in leading a team, handling the client, handling the Project status conference, good team player.
• Preparing the Technical documents like MD70.
• Giving 24 * 7 development support to the client; working with them in US time.